service CHEVROLET SILVERADO 2500 2019 Workshop Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 297
The vehicle can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts too
often under heavy loads and/or hilly
conditions.
When towing at higher altitudes,
engine coolant will boil at a lower
temperature than at lower altitudes.
If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle could show signs similar to
engine overheating. To avoid this,
let the engine run, preferably on
level ground, with the transmission
in P (Park) for a few minutes before
turning the engine off. If the
overheat warning comes on, see
Engine Overheating0343.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and
trailer on a level surface when
possible. When parking your vehicle and your
trailer on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the
brake pedal to allow the chocks
to absorb the load of the trailer.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal. 3. Drive slowly until the trailer is
clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule 0430. It is
especially important to check the
automatic transmission fluid, engine
oil, axle lubricant, belts, cooling
system, and brake system before
and during each trip.
Check periodically that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
0 343.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 311
your dealer or a qualified service
center. If equipped, wiring
provisions for an aftermarket electric
trailer brake controller are included
with the vehicle as part of the trailer
wiring package. The harness
contains the following circuits:Electric Trailer
Brakes Blue
Battery Feed Red/Black or
Red/Blue
Brake Apply
Signal White/Blue
Ground Black
Refer to the aftermarket electric
trailer brake controller owner's
manual to determine wire color
coding of the electric trailer brake
controller. The wire colors on the
brake controller may be different
from the vehicle. The fuse for the
electric trailer brake circuit is in the
engine compartment fuse block, but
the wires may not be connected.
They should be connected by your
dealer or a qualified service center.Trailer Lamps
Always check all trailer lamps are
working at the beginning of each
trip, and periodically on longer trips.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals should will illuminate to
indicate the vehicle is turning,
changing lanes, or stopping. When
towing a trailer, the arrows on the
instrument cluster will illuminate
even if the trailer is not properly
connected or the bulbs are
burned out.
Tow/Haul Mode
For instructions on how to enter
Tow/Haul mode, see Tow/Haul
Mode 0261.
Tow/Haul assists when pulling a
heavy trailer or a large or
heavy load.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle's Gross Combined Weight Rating (GCWR).
See
“Weight of the Trailer” under
Trailer Towing 0298.
Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
. through rolling terrain.
. in stop-and-go traffic.
. in busy parking lots.
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage;
however, it is not recommended and
may result in unpleasant engine and
transmission driving characteristics
and reduced fuel economy.Integrated Trailer Brake
Control System
TThe vehicle may have an
Integrated Trailer Brake Control
(ITBC) system for use with electric
trailer brakes or most electric over
hydraulic trailer brake system

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 313
and the DIC trailer brake display
page to adjust and display power
output to the trailer brakes.
Trailer Brake DIC Display Page
The ITBC display page indicates
.Trailer Gain setting
. Output to the trailer brakes
. Trailer connection
. System operational status.
To display
. Scroll through the DIC menu
pages
. Press a Trailer Gain (+) or (−)
button
. Activate the Manual Trailer
Brake Apply Lever
Press a Trailer Gain button to recall
the current Trailer Gain setting.
Each press and release of the gain
buttons will then change the Trailer
Gain setting. TRAILER GAIN:
Press the Trailer Gain (+) or (−) to
adjust. Press and hold to
continuously adjust the Trailer Gain.
To turn the output to the trailer off,
adjust the Trailer Gain setting to 0.0.
This setting can be adjusted from
0.0 to 10.0 with a trailer connected
or disconnected.
TRAILER OUTPUT: This displays
anytime a trailer with electric brakes
is connected. Output to the trailer
brakes is based on the amount of
vehicle braking present and relative
to the Trailer Gain setting. Output is
displayed from 0 to 100% for each
gain setting.
The Trailer Output will indicate
“- - -
- - -” on the Trailer Brake Display
Page whenever the following occur:
. No trailer is connected.
. A trailer without electric brakes
is connected, no DIC message
will display .
A trailer with electric brakes has
become disconnected, a CHECK
TRAILER WIRING message
displays on the DIC
. There is a fault present in the
wiring to the trailer brakes, a
CHECK TRAILER WIRING
message displays on the DIC
. The ITBC system is not working
due to a fault, a SERVICE
TRAILER BRAKE SYSTEM
message displays in the DIC
Manual Trailer Brake Apply Lever
Slide this lever left to apply the
trailer ’s electric brakes independent
of the vehicle’s brakes. Use this
lever to adjust Trailer Gain to
achieve the proper power output to
the trailer brakes. The trailer's and
the vehicle's brake lamps will come
on when either vehicle brakes or
manual trailer brakes are applied
and properly connected.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 315
message will also turn off if it is
acknowledged or if the trailer
harness is reconnected.
. There is an electrical fault in the
wiring to the trailer brakes. This
message will continue as long
as there is an electrical fault in
the trailer wiring. This message
will also turn off if it is
acknowledged.
To determine whether the electrical
fault is on the vehicle side or trailer
side of the trailer wiring harness
connection: 1. Disconnect the trailer wiring harness from the vehicle.
2. Turn the ignition off.
3. Wait 10 seconds, then turn the ignition back to RUN.
4. If the CHECK TRAILER WIRING message reappears,
the electrical fault is on the
vehicle side. If the CHECK TRAILER WIRING
message only reappears when
connecting the trailer wiring harness
to the vehicle, the electrical fault is
on the trailer side.
SERVICE TRAILER BRAKE
SYSTEM: This message will display
when there is a problem with the
ITBC system. If this message
continues over multiple ignition
cycles, have the vehicle serviced.
If either the CHECK TRAILER
WIRING or SERVICE TRAILER
BRAKE SYSTEM message displays
while driving, the ITBC system may
not be fully functional or may not
function at all. When traffic
conditions allow, carefully pull the
vehicle over to the side of the road
and turn the ignition off. Check the
wiring connection to the trailer and
turn the ignition back on. If either of
these messages continues, either
the vehicle or trailer needs service.
A GM dealer may be able to
diagnose and repair problems with
the trailer. However, any diagnosis
and repair of the trailer is not
covered under the vehicle warranty. Contact your trailer dealer for
assistance with trailer repairs and
trailer warranty information.
Trailer Sway
Control (TSC)
Vehicles with StabiliTrak have a
Trailer Sway Control (TSC) feature.
Trailer sway is unintended
side-to-side motion of a trailer while
towing. If the vehicle is towing a
trailer and the TSC detects that
sway is increasing, the vehicle
brakes are selectively applied at
each wheel, to help reduce
excessive trailer sway. If equipped
with the Integrated Trailer Brake
Control (ITBC) system, and the
trailer has an electric brake system,
StabiliTrak may also apply the trailer
brakes.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
318 Driving and Operating
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC) is
used for vehicle service and
Emission Inspection/Maintenance
testing. SeeMalfunction Indicator
Lamp 0146. A device connected
to the DLC —such as an
aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.
Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
vehicle warranty. Always check
with your dealer before adding
electrical equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle 088 and Adding Equipment
to the Airbag-Equipped Vehicle
0 89.
For information on wiring auxiliary
switches, see www.gmupfitter.com
or contact your dealer.
Snow Plow Prep Wiring
Package
These wiring provisions are
included with RPO VYU (Snow Plow
Prep Package) only. These
provisions are for use with a snow
plow installed. The harness should
be installed by your dealer or
qualified service center.
Adding a Snow Plow or
Similar Equipment
Caution
Do not exceed 72 km/h (45 mph)
with a snow plow mounted to the
vehicle. The vehicle could
overheat and be damaged.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 323
Vehicle Care
General Information
General Information . . . . . . . . . . 324
California Proposition65 Warning . . . . . . . . . . . . . . . . . 325
California Perchlorate Materials Requirements . . . . . 325
Accessories and Modifications . . . . . . . . . . . . . . . . 325
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 326
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 326
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 328
Engine Oil . . . . . . . . . . . . . . . . . . . . 331
Engine Oil Life System . . . . . . . 333
Automatic Transmission Fluid (6-Speed Transmission) . . . . . 335
Automatic Transmission Fluid (8-Speed Transmission) . . . . . 337
Engine Air Cleaner/Filter . . . . . . 338
Cooling System . . . . . . . . . . . . . . 339
Engine Overheating . . . . . . . . . . 343
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . 344
Engine Fan . . . . . . . . . . . . . . . . . . . 345 Power Steering Fluid (1500
Series) . . . . . . . . . . . . . . . . . . . . . . 345
Power Steering Fluid (2500/ 3500 Series) . . . . . . . . . . . . . . . . 345
Washer Fluid . . . . . . . . . . . . . . . . . 346
Brakes . . . . . . . . . . . . . . . . . . . . . . . 347
Brake Fluid . . . . . . . . . . . . . . . . . . . 348
Battery - North America . . . . . . 349
Four-Wheel Drive . . . . . . . . . . . . . 350
Front Axle . . . . . . . . . . . . . . . . . . . . 350
Rear Axle . . . . . . . . . . . . . . . . . . . . 351
Noise Control System . . . . . . . . 352
Starter Switch Check . . . . . . . . . 354
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 354
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 354
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 354
Wiper Blade Replacement . . . . 355
Windshield Replacement . . . . . 356
Gas Strut(s) . . . . . . . . . . . . . . . . . . 356
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . . . 357
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 357
Halogen Bulbs . . . . . . . . . . . . . . . . 357 High Intensity Discharge (HID)
Lighting . . . . . . . . . . . . . . . . . . . . . 358
LED Lighting . . . . . . . . . . . . . . . . . 358
Headlamps, Front Turn Signal, Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 358
Fog Lamps . . . . . . . . . . . . . . . . . . . 359
Taillamps (Chassis Cab Models) . . . . . . . . . . . . . . . . . . . . . 359
Taillamps, Turn Signal, Stoplamps, and Back-Up
Lamps . . . . . . . . . . . . . . . . . . . . . . 359
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 361
Electrical System
Electrical System Overload . . . 361
Fuses and Circuit Breakers . . . 362
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 362
Instrument Panel Fuse Block (Right) . . . . . . . . . . . . . . . . . . . . . . 366
Instrument Panel Fuse Block (Left) . . . . . . . . . . . . . . . . . 367
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 370
All-Season Tires . . . . . . . . . . . . . . 370
Winter Tires . . . . . . . . . . . . . . . . . . 371
Low-Profile Tires . . . . . . . . . . . . . 371

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
324 Vehicle Care
All-Terrain Tires . . . . . . . . . . . . . . . 372
Tire Sidewall Labeling . . . . . . . . 372
Tire Designations . . . . . . . . . . . . . 374
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 376
Tire Pressure . . . . . . . . . . . . . . . . . 378
Tire Pressure for High-Speed Operation . . . . . . . . . . . . . . . . . . . 380
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 380
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 381
Tire Inspection . . . . . . . . . . . . . . . . 385
Tire Rotation . . . . . . . . . . . . . . . . . 386
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 388
Buying New Tires . . . . . . . . . . . . . 389
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 390
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 391
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 392
Wheel Replacement . . . . . . . . . . 393
Tire Chains . . . . . . . . . . . . . . . . . . . 394
If a Tire Goes Flat . . . . . . . . . . . . 394
Tire Changing . . . . . . . . . . . . . . . . 396
Full-Size Spare Tire . . . . . . . . . . 407Jump Starting
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . 408
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 412
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 412
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 418
Interior Care . . . . . . . . . . . . . . . . . . 423
Floor Mats . . . . . . . . . . . . . . . . . . . . 426
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 325
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0349
and Jump Starting - North America
0 408 and the back cover.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 089.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
326 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 458. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Servicing the
Airbag-Equipped Vehicle 088.
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. See Remote Vehicle
Start 038.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0444.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To open the hood:
1. Pull the handle with this symbol
on it. It is inside the vehicle
under the steering wheel.
2. Go to the front of the vehicle tofind the secondary hood
release. The handle is under
the front edge of the hood near

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
332 Vehicle Care
Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0328 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
If a low oil Driver Information Center
(DIC) message displays, check the
oil level.
Follow these guidelines:
. To get an accurate reading, park
the vehicle on level ground.
Check the engine oil level after
the engine has been off for at
least two hours. Checking the
engine oil level on steep grades
or too soon after engine shutoff
can result in incorrect readings.
Accuracy improves when checking a cold engine prior to
starting. Remove the dipstick
and check the level.
. If unable to wait two hours, the
engine must be off for at least
15 minutes if the engine is
warm, or at least 30 minutes if
the engine is not warm. Pull out
the dipstick, wipe it with a clean
paper towel or cloth, then push it
back in all the way. Remove it
again, keeping the tip down, and
check the level.
When to Add Engine Oil
If the oil is below the cross-hatched
area at the tip of the dipstick and
the engine has been off for at least
15 minutes, add 1 L (1 qt) of the
recommended oil and then recheck the level. See
“Selecting the Right
Engine Oil” later in this section for
an explanation of what kind of oil to
use. For engine oil crankcase
capacity, see Capacities and
Specifications 0446.
Caution
Do not add too much oil. Oil
levels above or below the
acceptable operating range
shown on the dipstick are harmful
to the engine. If you find that you
have an oil level above the
operating range, i.e., the engine
has so much oil that the oil level
gets above the cross-hatched
area that shows the proper
operating range, the engine could
be damaged. You should drain
out the excess oil or limit driving
of the vehicle and seek a service
professional to remove the
excess amount of oil.
See Engine Compartment Overview
0 328 for the location of the engine
oil fill cap.