jump start CHEVROLET SILVERADO 2500 2019 Owners Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
254 Driving and Operating
Torque Lock
If you are parking on a hill and you
do not shift the transmission into
P (Park) properly, the weight of the
vehicle may put too much force on
the parking pawl in the
transmission. You may find it difficult
to pull the shift lever out of P (Park).
This is called torque lock. To
prevent torque lock, set the parking
brake and then shift into P (Park)
properly before you leave the
driver seat.
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl
in the transmission. You will then be
able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with an
electronic shift lock release system.
The shift lock release system isdesigned to prevent movement of
the shift lever out of P (Park), unless
the ignition is on and the brake
pedal is applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See
Jump Starting - North
America 0408.
To shift out of P (Park): 1. Apply the brake pedal.
2. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park): 1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, push the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position. If you are still having a problem
shifting, then have the vehicle
serviced soon.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Active Fuel Management
Vehicles with a gasoline engine may
have Active Fuel Management. This
system allows the engine to operate
on either all of its cylinders, or in
reduced cylinder operation,
depending on the driving conditions.
When less power is required, such
as cruising at a constant vehicle
speed, the system will operate in
reduced cylinder operation, allowing
the vehicle to achieve better fuel

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
324 Vehicle Care
All-Terrain Tires . . . . . . . . . . . . . . . 372
Tire Sidewall Labeling . . . . . . . . 372
Tire Designations . . . . . . . . . . . . . 374
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 376
Tire Pressure . . . . . . . . . . . . . . . . . 378
Tire Pressure for High-Speed Operation . . . . . . . . . . . . . . . . . . . 380
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 380
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 381
Tire Inspection . . . . . . . . . . . . . . . . 385
Tire Rotation . . . . . . . . . . . . . . . . . 386
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 388
Buying New Tires . . . . . . . . . . . . . 389
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 390
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 391
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 392
Wheel Replacement . . . . . . . . . . 393
Tire Chains . . . . . . . . . . . . . . . . . . . 394
If a Tire Goes Flat . . . . . . . . . . . . 394
Tire Changing . . . . . . . . . . . . . . . . 396
Full-Size Spare Tire . . . . . . . . . . 407Jump Starting
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . 408
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . 412
Recreational VehicleTowing . . . . . . . . . . . . . . . . . . . . . . 412
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . 418
Interior Care . . . . . . . . . . . . . . . . . . 423
Floor Mats . . . . . . . . . . . . . . . . . . . . 426
General Information
For service and parts needs, visit
your dealer. You will receive
genuine GM parts and GM-trained
and supported service people.
Genuine GM parts have one of
these marks:

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 325
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0349
and Jump Starting - North America
0 408 and the back cover.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 089.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 329
1. Positive (+) Terminal. SeeJump Starting - North America
0408.
2. Battery - North America 0349.
3. Coolant Surge Tank and Pressure Cap. See Cooling
System 0339.
4. Engine Air Cleaner/Filter 0338.
5. Automatic Transmission Dipstick (If Equipped). See
“How to Check Automatic
Transmission Fluid” under
Automatic Transmission Fluid
(6-Speed Transmission) 0335
or Automatic Transmission
Fluid (8-Speed Transmission)
0 337.
6. Remote Negative (–) Location (Out of View). See Jump
Starting - North America 0408.
7. Engine Cooling Fans (Out of View). See Cooling System
0 339.
8. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0331. 9. Engine Oil Dipstick. See
“Checking Engine Oil” under
Engine Oil 0331.
10. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 346.
11. Brake Fluid Reservoir. See Brake Fluid 0348.
12. Engine Compartment Fuse
Block 0362.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 331
1. Positive (+) Terminal. SeeJump Starting - North America
0408.
2. Battery - North America 0349.
3. Coolant Surge Tank and Pressure Cap. See Cooling
System 0339.
4. Engine Air Cleaner/Filter 0338.
5. Automatic Transmission Dipstick (If Equipped). See
“How to Check Automatic
Transmission Fluid” under
Automatic Transmission Fluid
(6-Speed Transmission) 0335
or Automatic Transmission
Fluid (8-Speed Transmission)
0 337.
6. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0331.
7. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0331.
8. Engine Cooling Fan (Out of View). See Cooling System
0 339. 9. Remote Negative (–) Location.
See Jump Starting - North
America 0408.
10. Power Steering Fluid Reservoir.
SeePower Steering Fluid
(1500 Series) 0345 orPower
Steering Fluid (2500/3500
Series) 0345.
11. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 346.
12. Brake Fluid Reservoir. See Brake Fluid 0348.
13. Auxiliary Battery (If Equipped). SeeBattery - North America
0 349.
14. Engine Compartment Fuse
Block 0362.
If the vehicle has a diesel engine
and/or an Allison Transmission, see
the Duramax diesel supplement.Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0333.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
350 Vehicle Care
Warning (Continued)
not careful. SeeJump Starting -
North America 0408 for tips on
working around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Four-Wheel Drive
Transfer Case
When to Check Lubricant
Refer to Maintenance Schedule
0 430 to determine when to check
the lubricant.
1. Fill Plug
2. Drain Plug
To get an accurate reading, the
vehicle should be on a level
surface.
If the level is below the bottom of
the fill plug (1) hole, located on the
transfer case, some lubricant will
need to be added. Add enough
lubricant to raise the level to the
bottom of the fill plug (1) hole. Use
care not to overtighten the plug. When to Change Lubricant
Refer to
Maintenance Schedule
0 430 to determine how often to
change the lubricant.
What to Use
Refer to Recommended Fluids and
Lubricants 0440 to determine what
kind of lubricant to use.
Front Axle
When to Check and Change
Lubricant
It is not necessary to regularly
check front axle fluid unless a leak
is suspected, or an unusual noise is
heard. A fluid loss could indicate a
problem. Have it inspected and
repaired.
How to Check Lubricant
To get an accurate reading, the
vehicle should be on a level
surface.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
408 Vehicle Care
Jump Starting
Jump Starting - North
America
For more information about the
vehicle battery, seeBattery - North
America 0349.
If the vehicle's battery (or batteries)
has run down, you may want to use
another vehicle and some jumper
cables to start your vehicle. Be sure
to use the following steps to do it
safely.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer. WASH HANDS AFTER
(Continued)
Warning (Continued)
HANDLING.For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See California Proposition
65 Warning 0325 and the back
cover.
{Warning
Batteries can hurt you. They can
be dangerous because:
. They contain acid that can
burn you.
. They contain gas that can
explode or ignite.
. They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you.
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle. It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with a diesel engine with two
batteries, you should know
before you begin that,
especially in cold weather, you

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 409
may not be able to get enough
power from a single battery in
another vehicle to start your
diesel engine. If your vehicle
has more than one battery,
using the battery that is closer
to the starter will reduce
electrical resistance. This is
located on the passenger side,
in the rear of the engine
compartment.
3. Get the vehicles close enough so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause an
unwanted ground connection.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake. If you have a
four-wheel-drive vehicle, be
sure the transfer case is in a
drive gear, not in N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This will
avoid sparks and help save
both batteries. And it could
save the radio! 5. Open the hood on the other
vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
The positive (+) terminal is
under a red plastic cover at the
positive battery post. To
uncover the positive (+)
terminal, open the red plastic
cover.
For more information on the
location of the remote
positive (+) and remote
negative (−) terminals, see
Engine Compartment Overview
0328.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
412 Vehicle Care
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire while loading the
vehicle. Do not use a sling type
lift to tow the vehicle. This could
damage the vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
Front Attachment Points
The vehicle is equipped with
specific attachment points to be
used to pull the vehicle onto a
flatbed car carrier from a flat road
surface. Do not use these
attachment points to pull the vehicle
from snow, mud or sand.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home. The
two most common types of

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
454 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.