phone CHEVROLET SILVERADO 2500 2019 Owners Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
24 In Brief
Automatic Transfer Case
This transfer case knob is to the left
of the steering column.
The different drive options that may
be available are described following.
2
m(Two-Wheel Drive High) :This
setting is used for driving in most
street and highway situations.
AUTO (Automatic Four-Wheel
Drive) : This setting is ideal for use
when road surface traction
conditions are variable.
Do not use AUTO mode to park on
a steep grade with poor traction
such as ice, snow, mud or gravel. In AUTO mode only the rear wheels
will hold the vehicle from sliding
when parked. If parking on a steep
grade, use 4
mto keep all four
wheels engaged.
4
m(Four-Wheel Drive High) : Use
this setting when extra traction is
needed, such as on snowy or icy
roads or in most off-road situations.
N (Neutral) : Shift to this setting
only when towing the vehicle.
See Recreational Vehicle Towing
0 412 orTowing the Vehicle 0412.
4
n(Four-Wheel Drive Low) : This
setting sends maximum power to all
four wheels. Choose 4
nwhen
driving in deep sand, mud, or snow,
and while climbing or descending
steep hills.
See Four-Wheel Drive 0262.
Vehicle Features
Infotainment System
The base radio information is
included in this manual. See the
infotainment manual for information
on the uplevel radios, audio players,
phone, navigation system, Rear
Seat Entertainment (RSE), and
voice or speech recognition,
if equipped.
Radio(s)
Base Radio
O:Press to turn the system on.
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
{: Press to go to the Home Page.
7:Press to seek the previous
station or track.
6: Press to seek the next station
or track.
See Overview 0183.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
In Brief 25
Setting the Clock
SeeClock 0130.
Satellite Radio
Vehicles with a SiriusXM satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information refer to:
.
www.siriusxm.com or call
1-888-601-6296 (U.S.).
. www.siriusxm.ca or call
1-877-438-9677 (Canada).
See Satellite Radio 0187.
Portable Audio Devices
This vehicle may have a 3.5 mm
(1/8 in) auxiliary input jack and USB
ports in the center console or
armrest. There may be USB ports in
the center stack below the climate
controls. External devices such as
iPods, laptop computers, MP3
players, and USB storage devices
may be connected, depending on
the audio system.
See USB Port 0190 andAuxiliary
Jack 0195.
Bluetooth
The Bluetooth system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the in-vehicle
Bluetooth system before it can be
used in the vehicle. Not all phones
will support all functions. See
Bluetooth (Overview) 0203 or
Bluetooth (Infotainment Controls)
0 205.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g:If equipped with OnStar®or a
Bluetooth®system, press to interact
with those systems. See OnStar
Overview 0463, Bluetooth
(Overview) 0203 orBluetooth
(Infotainment Controls) 0205,
or “Bluetooth (Overview)” in the
infotainment manual.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
28 In Brief
Lane Keep Assist (LKA)
If equipped, LKA may help avoid
crashes due to unintentional lane
departures. It may assist by gently
turning the steering wheel if the
vehicle approaches a detected lane
marking without using a turn signal
in that direction. It may also provide
a Lane Departure Warning (LDW)
alert as the lane marking is crossed.
The system will not assist or alert if
it detects that you are actively
steering. Override LKA by turning
the steering wheel. LKA uses a
camera to detect lane markings
between 60 km/h (37 mph) and
180 km/h (112 mph).
SeeLane Departure Warning (LDW)
(2500/3500 Series) 0286 andLane
Keep Assist (LKA) (1500 Series)
0 287.
Rear Vision
Camera (RVC)
If equipped, RVC shows a view of
the area behind the vehicle on the
infotainment display when the vehicle is shifted into R (Reverse) to
aid with parking and low-speed
backing maneuvers.
See
Assistance Systems for Parking
or Backing 0280.
Park Assist
If equipped, Rear Park Assist (RPA)
uses sensors on the rear bumper to
assist with parking and avoiding
objects while in R (Reverse).
It operates at speeds less than
8 km/h (5 mph). RPA may show a
warning triangle on the infotainment
display and a graphic on the
instrument cluster to provide the
object distance. In addition, multiple
beeps or seat pulses may occur if
very close to an object.
The vehicle may also have the Front
Park Assist system.
See Assistance Systems for Parking
or Backing 0280.
Power Outlets
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone, MP3
player, etc.
The vehicle may have up to four
accessory power outlets.
Vehicles with a Center Console
.
One or two in front of the
cupholders on the center
console
. One inside the center console
. One on the rear of the center
console
Vehicles with Bench Seats
. One on the center stack below
the climate control system
. One or two in the storage area
on the bench seat
Lift the cover to access and replace
when not in use.
See Power Outlets 0130.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
130 Instruments and Controls
Clock
Setting the Time and Date
To set the time:1. Touch SETTINGS from the Home Page, then touch Time
and Date.
2. Touch Set Time and touch
«
orªto increase or decrease
hours, minutes, and AM or PM.
Touch 12–24 Hr for 12 or
24 hour clock.
3. Touch the
}or0screen
button to go back to the
previous menu.
Auto Set requires an active OnStar
or connected service plan.
If auto timing is set, the time
displayed on the clock may not
update immediately when driving
into a new time zone.
To set the date: 1. Touch SETTINGS from the Home Page, then touch Time
and Date. 2. Touch Set Date and touch
«
orªto increase or decrease
month, day, or year.
3. Touch the
}or0screen
button to go back to the
previous menu.
To set the clock display: 1. Touch SETTINGS and touch Time and Date.
2. Touch Clock Display and touch OFF or ON to turn the clock
display off or on.
3. Touch the
}or0screen
button to go back to the
previous menu.
Power Outlets
Power Outlets 12-Volt Direct
Current
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
The vehicle may have up to four
accessory power outlets. Vehicles with a Center Console
.
One or two in front of the
cupholders on the center
console
. One inside the center console
. One on the rear of the center
console
Vehicles with Bench Seats
. One on the center stack below
the climate control system
. One or two in the storage area
on the bench seat
Lift the cover to access and replace
when not in use.
The power outlets on the center
stack and in front of the cupholders
are powered at all times. The power
outlets inside the storage area and
on the rear of the console are
powered when the ignition is on or
in ACC/ACCESSORY, or when
Retained Accessory Power (RAP) is
active.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Instruments and Controls 131
{Warning
Power is always supplied to the
outlets. Do not leave electrical
equipment plugged in when the
vehicle is not in use because the
vehicle could catch fire and cause
injury or death.
Caution
Leaving electrical equipment
plugged in for an extended period
of time while the vehicle is off will
drain the battery. Always unplug
electrical equipment when not in
use and do not plug in equipment
that exceeds the maximum
15 amp rating.
Certain power accessory plugs may
not be compatible with the
accessory power outlet and could
overload vehicle or adapter fuses.
If a problem is experienced, see
your dealer. When adding electrical equipment,
be sure to follow the proper
installation instructions included with
the equipment. See
Add-On
Electrical Equipment 0318.
Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Power Outlet 110/120-Volt
Alternating Current
Base Shown, Uplevel Similar
If equipped with this power outlet, it
can be used to plug in electrical
equipment that uses a maximum
limit of 150 watts.
If equipped with a center console,
the 110/120-volt power outlet is in
front of the cupholders in the center
console.
If equipped with bench seats, the
110/120-volt power outlet is on the
center stack.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
132 Instruments and Controls
An indicator light on the outlet turns
on to show it is in use. The light
comes on when the ignition is on,
equipment requiring less than 150
watts is plugged into the outlet, and
no system fault is detected.
The indicator light does not come on
when the ignition is off or if the
equipment is not fully seated into
the outlet.
If equipment is connected using
more than 150 watts or a system
fault is detected, a protection circuit
shuts off the power supply and the
indicator light turns off. To reset the
circuit, unplug the item and plug it
back in or turn the RAP off and then
back on. SeeRetained Accessory
Power (RAP) 0251.
The power outlet is not designed for
the following, and may not work
properly if they are plugged in:
. Equipment with high initial peak
wattage, such as
compressor-driven refrigerators
and electric power tools .
Other equipment requiring an
extremely stable power supply,
such as
microcomputer-controlled
electric blankets and touch
sensor lamps
. Medical equipment
Wireless Charging
The vehicle may have wireless
charging on top of the center
console. See Center Console
Storage 0123. The system
operates at 145 kHz and wirelessly
charges one Qi compatible
smartphone. The power output of
the system is capable of charging at
a rate up to 1 amp (5W), as
requested by the compatible
smartphone. See Radio Frequency
Statement 0459.
{Warning
Wireless charging can affect the
operation of an implanted
pacemaker or other medical
(Continued)
Warning (Continued)
devices. If you have one, it is
recommended to consult with
your doctor before using the
wireless charging system.
The vehicle must be on, in ACC/
ACCESSORY, or Retained
Accessory Power (RAP) must be
active. The wireless charging
feature may not correctly indicate
charging when the vehicle is in RAP.
See Retained Accessory Power
(RAP) 0251.
The operating temperature is −20 °C
(−4 °F) to 60 °C (140 °F) for the
charging system and 0 °C (32 °F) to
35 °C (95 °F) for the smartphone.
{Warning
Remove all objects from the
charging pad before charging
your compatible smartphone.
Objects, such as coins, keys,
(Continued)

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Instruments and Controls 133
Warning (Continued)
rings, paper clips, or cards,
between the smartphone and
charging pad will become very
hot. On the rare occasion that the
charging system does not detect
an object, and the object gets
wedged between the smartphone
and charger, remove the
smartphone and allow the object
to cool before removing it from
the charging pad, to prevent
burns.
To charge a compatible smartphone:1. Remove all objects from the charging pad. The system may
not charge if there are any
objects between the
smartphone and charging pad.
2. Place the smartphone face up against the alignment rib on the
charge pad.
To maximize the charge rate,
ensure the smartphone is fully
seated and centered in the
holder with nothing under it.
A thick smartphone case may
prevent the wireless charger
from working, or may reduce
the charging performance. See
your dealer for additional
information.
3. The
}will appear on theV
on the infotainment display.
This indicates that the
smartphone is properly
positioned and charging. If a
smartphone is placed on the
charging pad and
}does not
display, remove the
smartphone from the pad, turn it 180 degrees, and wait
three seconds before placing/
aligning the smartphone on the
pad again.
Software Acknowledgements
Certain Wireless Charging Module
product from LG Electronics, Inc.
("LGE") contains the open source
software detailed below. Refer to
the indicated open source licenses
(as are included following this
notice) for the terms and conditions
of their use.
OSS Notice Information
To obtain the source code that is
contained in this product, please
visit http://opensource.lge.com. In
addition to the source code, all
referred license terms, warranty
disclaimers and copyright notices
are available for download. LG
Electronics will also provide open
source code to you on CD-ROM for
a charge covering the cost of
performing such distribution (such
as the cost of media, shipping, and
handling) upon email request to
[email protected]. This offer is

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
138 Instruments and Controls
Cluster Menu (Uplevel Cluster)
There is an interactive display area
in the center of the instrument
cluster.
Use the right steering wheel control
to open and scroll through the
different items and displays.
Press
oto access the cluster
applications. Use
worxto scroll
through the list of available
applications. Not all applications will
be available on all vehicles. .
Info App. This is where the
selected Driver Information
Center (DIC) displays can be
viewed. See “Driver Information
Center (DIC) (Uplevel)” in the
Index.
. Audio
. Phone
. Navigation
. Settings
Audio
Press
Vto select the Audio app,
then press
pto enter the Audio
menu. In the Audio menu browse for
music, select from the favorites,
or change the audio source. In the
main view, use
worxto change
the station or go to the next or
previous track.
Phone
Press
Vto select the Phone app,
then press
pto enter the Phone
menu. In the Phone menu, if there is
no active phone call, view recent
calls, scroll through contacts, select from the favorites, or change the
phone source. If there is an active
call, mute the phone or switch to
handset operation.
Navigation
Press
Vto select the Navigation
app, then press
pto enter the
Navigation menu. If there is no
active route, you can resume the
last route and turn the voice
prompts on/off. If there is an active
route, you can cancel the route.
Settings
Press
Vto select the Settings app.
Use
worxto scroll through items
in the Settings menu.
Units : Press
pwhile Units is
displayed to enter the Units menu.
Choose English or metric units by
pressing
Vwhile the desired item is
highlighted. A checkmark will be
displayed next to the selected item.
Info Pages : Press
pwhile Info
Pages is displayed to enter the Info
Pages menu and select the items to

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Instruments and Controls 165
Device Management
Select to connect to a different
phone source, disconnect a phone,
or delete a phone.
Ringtones
Select to change the ring tone for
the specific phone. The phone does
not need to be connected to change
the ring tones.
Voice Mail Numbers
This feature displays the voice mail
number for all connected phones.
To change the voice mail number,
select EDIT. Type a new number,
then select Save.
Text Message Alerts
This allows the feature to be turned
on or off.
Select Off or On.
Apple CarPlay
Select and the following may
display:
.Apple CarPlay
. Manage Apple CarPlay Devices Apple CarPlay
This feature allows Apple devices to
be connected to the infotainment
system through a USB port.
Select Off or On.
Manage Apple CarPlay Devices
Select to manage Apple devices.
Apple CarPlay must be on for this
feature to be accessed.
Android Auto
Select and the following may
display:
.
Android Auto
. Manage Android Auto Devices
Android Auto
This feature allows Android devices
to be connected to the infotainment
system through a USB port.
Select Off or On.
Manage Android Auto Devices
Select to manage Android devices.
Android Auto must be on for this
feature to be accessed.
USB Auto Launch
This allows Android and Apple
CarPlay devices to automatically
connect when plugged into the
USB port.
Select Off or On.
Voice
Select and the following may
display:
. Confidence Threshold
. Prompt Length
. Audio Feedback Speed
. Display “What Can I Say?” Tips
Confidence Threshold
This feature allows the adjustment
of the sensitivity of the speech
recognition system.
Select Confirm More or
Confirm Less.
Prompt Length
This feature adjusts the voice
prompt length.
Select Short or Long.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
168 Instruments and Controls
Make sure the hand-held transmitter
has a new battery for quicker and
more accurate transmission of the
radio-frequency signal.
Programming the Universal
Remote System
For questions or programming help,
see www.homelink.com/gm or call
1-800-355-3515. For calls placed
outside the U.S.A, Canada,
or Puerto Rico, international rates
will apply and may differ based on
landline or mobile phone.
Programming involves
time-sensitive actions, and may time
out causing the procedure to be
repeated.
To program up to three devices:1. Hold the end of the hand-held transmitter about 3 to 8 cm (1
to 3 in) away from the
Universal Remote system
buttons with the indicator light
in view. The hand-held
transmitter was supplied by the
manufacturer of the garage
door opener receiver. 2. At the same time, press and
hold both the hand-held
transmitter button and one of
the three Universal Remote
system buttons to be used to
operate the garage door. Do
not release either button until
the indicator light changes from
a slow to a rapid flash. Then
release both buttons.
Some garage door openers
may require substitution of
Step 2 with the procedure
under “Radio Signals for Some
Gate Operators” later in this
section.
3. Press and hold the newly programmed Universal Remote
system button for five seconds
while watching the indicator
light and garage door
activation.
.If the indicator light stays on
continuously or the garage
door moves when the
button is pressed, then
programming is complete.
There is no need to
complete Steps 4–6. .
If the indicator light does
not come on or the garage
door does not move, a
second button press may
be required. For a second
time, press and hold the
newly programmed button
for five seconds. If the light
stays on or the garage door
moves, programming is
complete.
. If the indicator light blinks
rapidly for two seconds,
then changes to a solid light
and the garage door does
not move, continue with
programming Steps 4–6.