ignition CHEVROLET SILVERADO 2500 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
OnStar 477
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
OnStar 479
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0322. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
488 Index
CargoTie-Downs . . . . . . . . . . . . . . . . . . . . .116
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . 114
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 369
Center Seat . . . . . . . . . . . . . . . . . . . . . 56
Chains, Tire . . . . . . . . . . . . . . . . . . . . 404
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 124
Charging System Light . . . . . . . . . 137
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 138
Ignition Transmission Lock . . . 363
Child Restraints Infants and Young Children . . . . . 87
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 92
Older Children . . . . . . . . . . . . . . . . . . 85
Securing . . . . . . . . . . . . 105, 108, 109
Systems . . . . . . . . . . . . . . . . . . . . . . . . 89
Circuit Breakers . . . . . . . . . . . . . . . . 370
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 429
Interior Care . . . . . . . . . . . . . . . . . . 434
Climate Control Systems . . . . . . . 177 Climate Control Systems (cont'd)
Air Conditioning . . . . . . . . . . . . . . 177
Dual Automatic . . . . . . . . . . . . . . . 179
Heating . . . . . . . . . . . . . . . . . . . . . . . 177
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cluster, Instrument . . . . . . . . . . . . . 127
Collision Damage Repair . . . . . . . 468
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . .113
Compass . . . . . . . . . . . . . . . . . . . . . . . 121
Connected Services Connections . . . . . . . . . . . . . . . . . . 484
Diagnostics . . . . . . . . . . . . . . . . . . . 485
Navigation . . . . . . . . . . . . . . . . . . . . 483
Connections Connected Services . . . . . . . . . . 484
Control Hill Descent . . . . . . . . . . . . . . . . . . 237
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 235
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 142
Control of a Vehicle . . . . . . . . . . . . . 188
Convex Mirrors . . . . . . . . . . . . . . . . . . 40
Coolant
Engine Temperature Gauge . . 134
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 144 Cooling . . . . . . . . . . . . . . . . . . . . 177, 179
Cooling System . . . . . . . . . . . . . . . . . 346
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 467
Cruise Control . . . . . . . . . . . . . . . . . . 243 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Cruise Control, Adaptive . . . . . . . . 246
Cupholders . . . . . . . . . . . . . . . . . . . . . 113
Customer Assistance . . . . . . . . . . . 464
Offices . . . . . . . . . . . . . . . . . . . . . . . . 463
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 464
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 470
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 461
Cybersecurity . . . . . . . . . . . . . . . . . . . 473
D
Damage Repair, Collision . . . . . . . 468
Danger, Warning, and Caution . . . . 2
Data Collection Infotainment System . . . . . . . . . . 474
OnStar . . . . . . . . . . . . . . . . . . . . . . . 474
Data Recorders, Event . . . . . . . . . 473
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 168

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 491
General Information (cont'd)Towing . . . . . . . . . . . . . . . . . . . . . . . . 287
Vehicle Care . . . . . . . . . . . . . . . . . . 328
Glass Replacement . . . . . . . . . . . . . 365
Glove Box . . . . . . . . . . . . . . . . . . . . . . 113
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 465
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 366
Hazard Warning Flashers . . . . . . . 169
Head Restraints . . . . . . . . . . . . . . . . . 54
Head-up Display . . . . . . . . . . . . . . . . 152
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 366
Automatic . . . . . . . . . . . . . . . . . . . . . 168
Bulb Replacement . . . . . . . . . . . . 366
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 168
Flash-to-Pass . . . . . . . . . . . . . . . . . 168
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 367
High-Beam On Light . . . . . . . . . . 146
High/Low Beam Changer . . . . . 167
Lamps On Reminder . . . . . . . . . 147
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 64 Heated (cont'd)
Steering Wheel . . . . . . . . . . . . . . . 120
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Heated Mirrors . . . . . . . . . . . . . . . . . . . 44
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 215
Heating . . . . . . . . . . . . . . . . . . . . 177, 179
High-Beam On Light . . . . . . . . . . . . 146
High-Speed Operation . . . . . . . . . . 389
Hill and Mountain Roads . . . . . . . . 197
Hill Descent Control (HDC) . . . . . 237
Hill Descent Control Light . . . . . . . 142
Hill Start Assist (HSA) . . . . . . . . . . 235
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 66
HVAC . . . . . . . . . . . . . . . . . . . . . . 177, 179
I
Ignition Positions . . . . . . . . . . 208, 210
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 363
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 39
Indicator Pedestrian Ahead . . . . . . . . . . . . 143
Vehicle Ahead . . . . . . . . . . . . . . . . 143 Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 87
Information Publication Ordering . . . . . . . . . . 470
Infotainment . . . . . . . . . . . . . . . . . . . . 176
Infotainment System . . . . . . . . . . . . 474
Instrument Cluster . . . . . . . . . . . . . . 127
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 46
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 419
K
Keyless EntryRemote (RKE) System . . . . . 13, 15
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 12
L
Labeling, Tire Sidewall . . . . . . . . . . 381
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . 171
Daytime Running (DRL) . . . . . . 168
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 173
Exterior Cargo . . . . . . . . . . . . . . . . 172
Exterior Controls . . . . . . . . . . . . . . 165