tow CHEVROLET SILVERADO 2500 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
398 Vehicle Care
Use this rotation pattern when
rotating the tires if the vehicle
has polished forged aluminum
dual rear wheels. The spare
wheel can be used in any
position in the event of a flat tire,
and can be rotated with the rear
inner wheels. After the flat tire is
repaired, if the spare is not on
one of the inner rear positions, it
must be replaced by the correct
wheel in the front or rear outer
positions.
When installing dual wheels,
check that the vent holes in the
inner and outer wheels on each
side are lined up.
Adjust the front and rear tires to
the recommended inflation
pressure on the Tire and
Loading Information label after
the tires have been rotated. See
Tire Pressure0387 and
Vehicle Load Limits 0200. Check that all wheel nuts are
properly tightened. See
“Wheel
Nut Torque” underCapacities
and Specifications 0457, and
“Removing the Flat Tire and
Installing the Spare Tire” under
Tire Changing 0407.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
make wheel nuts become loose
after time. The wheel could come
off and cause a crash. When
changing a wheel, remove any
rust or dirt from places where the
wheel attaches to the vehicle. In
an emergency, a cloth or a paper
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.
Lightly coat the inner diameter of
the wheel hub opening with
wheel bearing grease after a
wheel change or tire rotation to
prevent corrosion or rust build-up. Do not get grease on
the flat wheel mounting surface
or on the wheel nuts or bolts.
Reset the Tire Pressure Monitor
System (TPMS), if the vehicle
has one. See
Tire Pressure
Monitor Operation 0390.
If the full-size tire is part of the
tire rotation, make sure the tire
rotated into the spare position is
stored securely. Push, pull, and
then try to rotate or turn the tire.
If it moves, use the wheel
wrench/hoist shaft to tighten the
cable. See Tire Changing 0407.
When It Is Time for New
Tires
Factors, such as maintenance,
temperatures, driving speeds,
vehicle loading, and road conditions
affect the wear rate of the tires.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 405
Caution
Use tire chains only where legal
and only when necessary. Use
chains that are the proper size for
the tires. If the vehicle has 265/
70R17 or 265/65R18 size tires,
they may be installed on the tires
of the rear axle only. If the vehicle
is a dual rear wheel model and
has LT235/80R17 tires, chains
may be installed on the tires of
the rear axle only. If the vehicle
has 255/70R17, LT245/75R17,
or LT275/70R18 size tires, they
may be installed on the tires of
the front and rear axle. If the
vehicle is a 2500 Series with
LT265/70R17 size tires, chains
may be installed on the tires of
both the front and rear axle.
Tighten them as tightly as
possible with the ends securely
fastened. Drive slowly and follow
the chain manufacturer's
instructions. If you can hear the(Continued)
Caution (Continued)
chains contacting the vehicle,
stop and retighten them. If the
contact continues, slow down
until it stops. Driving too fast or
spinning the wheels with chains
on will damage the vehicle.
If a Tire Goes Flat
It is unusual for a tire to blowout
while driving, especially if the tires
are maintained properly. If air goes
out of a tire, it is much more likely to
leak out slowly. But if there ever is a
blowout, here are a few tips about
what to expect and what to do:
If a front tire fails, the flat tire
creates a drag that pulls the vehicle
toward that side. Take your foot off
the accelerator pedal and grip the
steering wheel firmly. Steer to
maintain lane position, and then
gently brake to a stop, well off the
road, if possible. A rear blowout, particularly on a
curve, acts much like a skid and
may require the same correction as
used in a skid. Stop pressing the
accelerator pedal and steer to
straighten the vehicle. It may be
very bumpy and noisy. Gently brake
to a stop, well off the road,
if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been
driven on while severely
underinflated or flat may cause a
blowout and a serious crash.
Never attempt to re-inflate a tire
that has been driven on while
severely underinflated or flat.
Have your dealer or an authorized
tire service center repair or
replace the flat tire as soon as
possible.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 409
7. Tilt the tire toward the vehiclewith some slack in the cable to
access the tire/wheel retainer.
1500 Models
All Other Models
Tilt the retainer and pull it
through the center of the wheel
along with the cable and
spring.
8. Put the spare tire near the flat tire.
9. If equipped with a spare tirecable remove the cable from
the spare tire by passing the
clip through the looped end of
the cable.
Removing the Flat Tire and
Installing the Spare Tire
Use the following pictures and
instructions to remove the flat tire
and raise the vehicle.
1. Jack
2. Wheel Blocks
3. Jack Handle
4. Jack Handle Extensions
5. Wheel Wrench

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 413
Warning (Continued)
towel can be used; however, use
a scraper or wire brush later to
remove all rust or dirt.
8. Remove any rust or dirt fromthe wheel bolts, mounting
surfaces, and spare wheel.
9. Install the spare tire.
{Warning
Never use oil or grease on bolts
or nuts because the nuts might
come loose. The vehicle's wheel
could fall off, causing a crash.
10. Put the wheel nuts back on with the rounded end of the
nuts toward the wheel.
11. Tighten each wheel nut by hand. Then use the wheel
wrench to tighten the nuts until
the wheel is held against
the hub.
12. Turn the wheel wrench counterclockwise to lower the
vehicle. Lower the jack
completely.
{Warning
If wheel studs are damaged, they
can break. If all the studs on a
wheel broke, the wheel could
come off and cause a crash.
(Continued)
Warning (Continued)
If any stud is damaged because
of a loose-running wheel, it could
be that all of the studs are
damaged. To be sure, replace all
studs on the wheel. If the stud
holes in a wheel have become
larger, the wheel could collapse in
operation. Replace any wheel if
its stud holes have become larger
or distorted in any way. Inspect
hubs and hub‐piloted wheels for
damage. Because of loose
running wheels, piloting pad
damage may occur and require
replacement of the entire hub, for
proper centering of the wheels.
When replacing studs, hubs,
wheel nuts or wheels, be sure to
use GM original equipment parts.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 415
Warning (Continued)
collision, loose equipment could
strike someone. Store all these in
the proper place.
{Warning
Failure to follow these tire storage
instructions carefully could result
in personal injury or property
damage if the hoist cable fails or
if the tire comes loose. Make sure
the tire is stored securely before
driving.
Caution
Storing an aluminum wheel with a
flat tire under your vehicle for an
extended period of time or with
the valve stem pointing up can
damage the wheel. Always stow
the wheel with the valve stem(Continued)
Caution (Continued)
pointing down and have the
wheel/tire repaired as soon as
possible.
Caution
The tire hoist can be damaged if
there is no tension on the cable
when using it. To have the
necessary tension, the spare or
road tire and wheel assembly
must be installed on the tire hoist
to use it.
{Warning
An improperly stored spare tire
could come loose and cause a
crash. To avoid personal injury or
property damage, always store
the spare tire when the vehicle is
parked on a level surface. Store the tire under the rear of the
vehicle in the spare tire carrier.
1. Spare Tire (Valve Stem
Pointed Down)
2. Tire/Wheel Retainer
3. Hoist Cable
4. Hoist Assembly
5. Hoist Shaft
6. Jack Handle Extensions
7. Wheel Wrench
8. Spare Tire Lock (If Equipped)
9. Hoist Shaft Access Hole
10. Hoist End of Extension Tool

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 419
should not be driven on over
112 km/h (70 mph), or 88 km/h
(55 mph) when pulling a trailer, at
the proper inflation pressure. Repair
and replace the road tire as soon as
it is convenient, and stow the spare
tire for future use.
Caution
If the vehicle has four-wheel drive
and a different size spare tire is
installed, do not drive in
four-wheel drive until the flat tire
is repaired and/or replaced. The
vehicle could be damaged and
the repairs would not be covered
by the warranty. Never use
four-wheel drive when a different
size spare tire is installed on the
vehicle.
The vehicle may have a different
size spare tire than the road tires
originally installed on the vehicle.
This spare tire was developed for
use on this vehicle, so it is all right
to drive on it. If the vehicle has four-wheel drive and a different size
spare tire is installed, drive only in
two-wheel drive.
After installing the spare tire on the
vehicle, stop as soon as possible
and check that the spare tire is
correctly inflated.
Have the damaged or flat road tire
repaired or replaced and installed
back onto the vehicle as soon as
possible so the spare tire will be
available in case it is needed again.
Do not mix tires and wheels of
different sizes, because they will not
fit. Keep your spare tire and its
wheel together. If the vehicle has a
spare tire that does not match the
original road tires and wheels in size
and type, do not include the spare in
the tire rotation.
Jump Starting
Jump Starting - North
America
For more information about the
vehicle battery, see
Battery - North
America 0358.
If the vehicle's battery (or batteries)
has run down, you may want to use
another vehicle and some jumper
cables to start your vehicle. Be sure
to use the following steps to do it
safely.
{Warning
WARNING: Battery posts,
terminals, and related
accessories contain lead and lead
compounds, chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Batteries also
contain other chemicals known to
the State of California to cause
cancer. WASH HANDS AFTER
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
424 Vehicle Care
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire. Use tire skates or
dollies under any locked wheel/
tire while loading the vehicle. Do
not use a sling type lift to tow the
vehicle. This could damage the
vehicle.
Caution
If the vehicle cannot be shifted
into Neutral (N), do not use the
tow eye to tow the vehicle.
Vehicle damage may occur.GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
Front Attachment Points
1500
2500/3500
The vehicle is equipped with
specific attachment points to be
used to pull the vehicle onto a
flatbed car carrier from a flat road
surface. Do not use these
attachment points to pull the vehicle
from snow, mud or sand.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home. The
two most common types of
recreational vehicle towing are

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 425
dinghy and dolly towing. Dinghy
towing is towing the vehicle with all
four wheels on the ground. Dolly
towing is towing the vehicle with two
wheels on the ground and two
wheels on a dolly.
Here are some important things to
consider before recreational vehicle
towing:
.Before towing the vehicle,
become familiar with the local
laws that apply to recreational
vehicle towing. These laws may
vary by region.
. The towing capacity of the
towing vehicle. Read the tow
vehicle manufacturer's
recommendations.
. How far the vehicle can be
towed. Some vehicles have
restrictions on how far and how
long the vehicle can be towed.
. Whether the vehicle has the
proper towing equipment. See
your dealer or trailering
professional for additional advice
and equipment
recommendations. .
Whether the vehicle is ready to
be towed. Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.
Follow the tow vehicle
manufacturer ’s instructions.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle.
Dinghy Towing
(Two-Wheel-Drive Vehicles and
Vehicles with a Single-Speed
Transfer Case)
Caution
If a vehicle with two-wheel drive
or a single-speed transfer case is
towed with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
426 Vehicle Care
Two-wheel-drive vehicles and
vehicles with a single-speed transfer
case should not be towed with all
four wheels on the ground.
Dinghy Towing (Vehicles with a
Two-Speed Transfer Case)
Only dinghy tow four-wheel-drive
vehicles with a two-speed transfer
case that have an N (Neutral) and a
4
n(Four-Wheel Drive Low) setting.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can allow the vehicle
to move even if the transmission
is in P (Park). You or others could
be injured. Set the parking brake
and use wheel blocks before
shifting the transfer case to
N (Neutral).
To dinghy tow: 1. Position the vehicle being towed behind the tow vehicle,
facing forward and on a level
surface.
2. Securely attach the vehicle being towed to the tow vehicle.
3. Start the engine.
4. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0227. 5. With the engine running,
release the parking brake and
verify that the transfer case is
in N (Neutral) by shifting the
transmission to D (Drive) and
then to R (Reverse). There
should be no movement while
shifting the transmission.
6. Shift the transmission to D (Drive).
7. If equipped with an ignition key, turn the ignition to ACC/
ACCESSORY. If equipped with
Keyless Access, turn the
engine off. Disregard the Shift
to P (Park) DIC message. See
Ignition Positions (Keyless
Access) 0208 or
Ignition Positions (Key Access)
0 210.
{Warning
To avoid death, serious injury,
or property damage, before
dinghy towing the vehicle, always
disconnect and secure the
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 427
Warning (Continued)
negative battery cable and cover
the negative battery post and
cable with a non-conductive
material. If the battery is left
connected or the battery cable
contacts the post, the Electric
Parking Brake may activate
during towing, which could cause
a crash.
8. Disconnect the negative (–) battery cable. See “Negative
Battery Cable Disconnection”
in Battery - North America
0 358.
9. Shift the transmission to P (Park).
Caution
If the steering column is locked,
vehicle damage may occur. 10. Move the steering wheel to
make sure the steering column
is unlocked.
11. If the vehicle has an ignition key, keep it in the towed
vehicle in ACC/ACCESSORY
to prevent the steering column
from locking. If the vehicle is
equipped with Keyless Access,
keep the RKE transmitter
outside of the vehicle and
manually lock the doors.
Access the vehicle by using
the key in the door lock. See
Door Locks 025.
Disconnecting the Towed Vehicle
Before disconnecting from the tow
vehicle: 1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Re-connect the negative (–) battery. See Battery - North
America 0358.
3. Turn on the ignition with the engine off. For vehicles with a
key, turn the ignition to ON/
RUN with the engine off. If the vehicle is equipped with
Keyless Access, with your foot
off the brake pedal, press and
hold ENGINE START/STOP for
five seconds until the green
light comes on in the button.
See
Ignition Positions (Keyless
Access) 0208 or
Ignition Positions (Key Access)
0 210.
4. Set the parking brake. See Electric Parking Brake 0233.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral).
7. Shift the transfer case to 2
m
(Two-Wheel Drive High). When
the shift to 2
m(Two-Wheel
Drive High) is complete, the
light in the instrument cluster
will stop flashing and stay lit.
See Four-Wheel-Drive Light
0 141.
8. Start the engine. Check that the vehicle is in 2
m
(Two-Wheel Drive High) by