keyless entry CHEVROLET SILVERADO 2500 2020 User Guide

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
32 Keys, Doors, and Windows
MultiPro Tailgate
{Warning
Make sure there is no one in the
way of the power tailgate as it is
opening and closing, and keep
hands away from the tailgate
hinges when in use. You or others
could be injured if caught in the
path of the power tailgate or
tailgate hinges.
Caution
To avoid damage to the tailgate,
make sure the area behind the
tailgate is clear before opening it.
If equipped with this feature, the
vehicle must be in P (Park).
Switches in the inner tailgate
prevent the primary tailgate from
being opened when the inner
tailgate is not fully closed.
To open the primary tailgate:. Pressxtwice quickly on the
RKE transmitter until the tailgate
moves. See Remote Keyless
Entry (RKE) System Operation
(Key Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless
Access) 015. If equipped with
Keyless Access, the tailgate can
be opened if the RKE transmitter
is within 1 m (3 ft).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 39
open the driver door to reset the
system. Then turn the vehicle on
and immediately turn the
steering wheel side to side for
about 15 seconds. In some
cases, it may take significant
force to unbind the column.
To keep the steering column from
binding, straighten the front wheels
before turning off the vehicle.
Immobilizer
See Radio Frequency Statement
0 471.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed. The vehicle is automatically
immobilized when the vehicle is
turned off.
The system is automatically
disarmed when the ignition is turned
from off to on.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
The system has one or more RKE
transmitters matched to an
immobilizer control unit in your
vehicle. Only a correctly matched
RKE transmitter will start the
vehicle. If the transmitter is ever
damaged, you may not be able to
start your vehicle.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on. If the
engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes (ACC/ACCESSORY, on, off),
and the RKE transmitter appears tobe undamaged, try another
transmitter. Or, you may try placing
the transmitter in the transmitter
pocket located in the center
console. See
Remote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15.
If the ignition mode will not change
with the other transmitter or with the
transmitter in the transmitter pocket,
your vehicle needs service. If the
ignition does change modes, the
first transmitter may be faulty. See
your dealer who can service the
theft-deterrent system and have a
new RKE transmitter programmed to
the vehicle.
It is possible for the immobilizer
system to learn new or replacement
RKE transmitters. Up to eight
transmitters can be programmed for
the vehicle. To program additional
transmitters, see "Programming

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
40 Keys, Doors, and Windows
Transmitters to the Vehicle" under
Remote Keyless Entry (RKE)
System Operation (Key Access)
013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15
Do not leave the transmitter or
device that disarms or deactivates
the vehicle theft system in the
vehicle.
When equipped with a key, if the
engine still does not start, and the
key appears to be undamaged, try
another ignition key. It may be
necessary to check the fuse. See
Fuses and Circuit Breakers 0370.
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer. It is possible for the
immobilizer system to learn new or
replacement keys. Up to eight keys
can be programmed for the vehicle.
To program additional keys, see
Keys (Key Access) 09or
Keys (Keyless Access) 012. Do not leave the key or device that disarms
or deactivates the vehicle theft
system in the vehicle.
See your dealer to get a new key
blank cut exactly as the ignition key
that operates the system.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
Standard Mirrors
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Trailer-Tow Mirrors
The upper portion of both the driver
and passenger mirrors is flat.
The lower portion of both the driver
and passenger mirrors is convex.
A convex mirror ’s surface is curved

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
44 Keys, Doors, and Windows
1. Pressgto fold the mirrors in
to the folded position.
2. Press
gagain to fold the
mirrors out to the driving
position.
Resetting the Power Folding
Mirrors
Reset the power folding mirrors if:
. The mirrors are accidentally
obstructed while folding.
. The mirrors are accidentally
manually folded/unfolded.
. The mirrors will not stay in the
unfolded position.
. The mirrors vibrate at normal
driving speeds.
Manually fold both mirrors if they
are out of sync. Fold and unfold the
mirrors three times using the mirror
controls to reset them to their
normal position. A popping noise
may be heard. This sound is normal
after a manual folding operation.
Remote Mirror Folding
If equipped, press and holdQon
the RKE transmitter for
approximately one second to
remotely fold the exterior mirrors.
Press and hold
Kon the RKE
transmitter for approximately
one second to unfold. See Remote
Keyless Entry (RKE) System
Operation (Key Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15.
This feature can be turned on or off.
See Vehicle Personalization 0156.
Heated Mirrors
1
REAR : If equipped, the rear
window defogger also heats the
outside mirrors.
W: If equipped, press to turn the
heated outside mirrors on or off.
See “Rear Window Defogger” under
Climate Control Systems 0177 or
Dual Automatic Climate Control
System 0179.
Automatic Dimming
Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of
the headlamps from behind. This
feature comes on when the vehicle
is started.
Blind Spot Mirrors
If equipped, there is a small convex
mirror built into the upper and outer
corner of the driver outside mirror.
It can show objects that may be in
the vehicle's blind zone.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 49
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof, if equipped.
Manual Windows
If equipped, turn the hand crank on
each door to manually raise or lower
the manual windows.
Power Windows
{Warning
Children could be seriously
injured or killed if caught in the
path of a closing window. Never
leave the Remote Keyless Entry
(RKE) transmitter or keys in a
vehicle with children. When there
are children in the rear seat, use
the window lockout button to(Continued)
Warning (Continued)
prevent operation of the windows.
SeeKeys (Key Access) 09or
Keys (Keyless Access) 012.
The power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. See Retained
Accessory Power (RAP) 0216.
Using the window switch, press to
open or pull to close the window. The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Window Lockout
With Power Folding Mirrors,
Without Similar
This feature stops the rear door
passenger window switches from
working except from the driver
position.
Press
2to engage the rear
window lockout feature. The
indicator light is on when engaged.
Press
2again to disengage.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Seats and Restraints 59
Memory Seats
If equipped, memory seats allow two
drivers to save and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be
saved, such as power mirrors,
if equipped. Memory positions are
linked to RKE transmitter 1 or 2 for
automatic memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
vehicle on and then press and
release SET; a beep will sound.
Then immediately press and hold 1,2, or
B(Exit) until two beeps
sound. To manually recall these
positions, press and hold 1, 2, or
B
until the saved position is reached.
Follow the instructions under
“Saving Memory Positions.”
The vehicle identifies the current
driver ’s RKE transmitter number (1–
8). See Remote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15. Only RKE transmitters 1 and 2
can be used for automatic memory
recalls. A Driver Information Center
(DIC) welcome message indicating
the transmitter number may display
for the first few ignition cycles
following a transmitter change. For
Seat Entry Memory to work properly,
save the positions to the memory
button (1 or 2) matching the RKE
transmitter number displayed in the
DIC welcome message. Carry the
linked RKE transmitter when
entering the vehicle. Vehicle Personalization Settings
.
To have the Seat Entry Memory
movement begin when the
vehicle is started, select the
Settings menu, then Vehicle,
then Seating Position, and then
Seat Entry Memory. Select On or
Off. See “Seat Entry Memory”
later in this section.
. To begin Seat Exit Memory
movement when the vehicle is
turned off and the driver door is
opened, or when the vehicle is
turned off with the driver door
already opened, select the
Settings menu, then Vehicle,
then Seating Position, and then
Seat Exit Memory. Select On or
Off. See “Seat Exit Memory”
later in this section.
. See Vehicle Personalization
0 156 for additional setting
information.
Identifying Driver Number
To identify the driver number: 1. Move your RKE transmitter away from the vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
60 Seats and Restraints
2. Start the vehicle with anotherkey or RKE transmitter. The
DIC should display the driver
number for the other RKE
transmitter. Turn the vehicle off
and remove the key or RKE
transmitter from the vehicle.
3. Start the vehicle with the initial key or RKE transmitter. The
DIC should display the driver
number of your RKE
transmitter.
Saving Memory Positions
Read these instructions completely
before saving memory positions.
To save preferred driving positions
1 and 2: 1. Turn the vehicle on or to ACC/ ACCESSORY.
A DIC welcome message may
indicate driver number 1 or 2.
2. Adjust all available memory features to the desired driving
position.
3. Press and release SET; a beep will sound. 4. Immediately press and hold the
1 or 2 memory button matching
the above DIC welcome
message until two beeps
sound.
If too much time passes
between releasing SET and
pressing 1, the memory
position will not be saved and
two beeps will not sound.
Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “Identifying Driver
Number” previously in this
section.
5. Repeat Steps 1–4 for a second driver using 1 or 2. RKE
transmitters 3–8 will not save
memory positions.
To save the position for
Band
Seat Exit Memory features, repeat
Steps 1–4 using
B. This saves the
position for getting out of the
vehicle.
Save preferred memory feature
positions to both 1 and 2 if you are
the only driver. Manually Recalling Memory
Positions
Press and hold 1, 2, or
Bto recall
the previously saved memory
positions if you are driver 1 or 2
identified in the DIC welcome
message.
To stop Manual Memory recall
movement, release 1, 2, or
Bor
press any of the following controls:
. Power seat
. Memory SET
. Power mirror, with the driver or
passenger side mirror selected
Seat Entry Memory
The vehicle identifies the number of
the current driver ’s RKE transmitter
(1–8). See Remote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15. If the RKE transmitter is 1 or
2, and Seat Entry Memory is
enabled in vehicle personalization,
the positions saved to the same

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
158 Instruments and Controls
ahead of you starts moving again.
SeeAdaptive Cruise Control (1500
Series) 0246.
Touch Off or On.
Lane Change Alert
This allows the feature to be turned
on or off. See Lane Change Alert
(LCA) (1500 Series) 0275.
Touch Off or On.
Park Assist
This allows the feature to be turned
on or off. See Assistance Systems
for Parking or Backing 0257.
Select Off, On, or On with Towbar.
Rear Camera Park Assist Symbols
This setting enables the Rear
Camera Park Assist Symbols. See
Assistance Systems for Parking or
Backing 0257.
Touch Off or On. Rear Cross Traffic Alert
This allows the Rear Cross Traffic
Alert feature to be turned on or off.
See
Assistance Systems for Parking
or Backing 0257.
Touch Off or On.
Comfort and Convenience
Touch and the following may
display:
. Chime Volume
. Reverse Tilt Mirror
. Remote Mirror Folding
Chime Volume
This determines the chime volume
level.
Touch the controls on the
infotainment display to adjust the
volume.
Reverse Tilt Mirror
This allows the feature to be turned
on or off. See Reverse Tilt Mirrors
0 45. Touch Off, On - Driver and
Passenger, On - Driver, or On -
Passenger.
Remote Mirror Folding
When on, the outside mirrors will
remotely fold or unfold when the
Remote Keyless Entry (RKE)
transmitterQorKbutton is
pressed and held. See Folding
Mirrors 043.
Touch Off or On.
Lighting
Touch and the following may
display:
. Vehicle Locator Lights
. Exit Lighting
Vehicle Locator Lights
This setting flashes the vehicle’ s
headlamps when
Kis pressed on
the Remote Keyless Entry (RKE)
transmitter.
Touch Off or On.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
160 Instruments and Controls
cold days. SeeHeated and
Ventilated Front Seats 061 and
Remote Vehicle Start 024.
If equipped with Auto Heated
Steering Wheel, this feature will turn
on when the Remote Start Auto
Heated Seats turn on.
Touch Off or On.
Remote Window Operation
If equipped, this feature enables
remote operation of the windows
with the RKE transmitter. See
Remote Keyless Entry (RKE)
System Operation (Key Access)
0 13 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15.
Touch Off or On.
Passive Door Unlock
This allows the selection of what
doors will unlock when using the
button on the driver door to unlock
the vehicle.
Touch Off, All Doors, or Driver
Door Only. Passive Door Lock
This allows passive locking to be
turned on or off and selects
feedback. See
Remote Keyless
Entry (RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15.
Touch Off, On with Horn
Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when
the RKE transmitter is left in the
vehicle. This menu also enables
Remote No Longer In Vehicle Alert.
Touch Off or On.
Seating Position
Touch and the following may
display:
. Seat Entry Memory
. Seat Exit Memory Seat Entry Memory
This feature automatically recalls
the previously stored 1 or 2 button
positions when the ignition is
changed from off to on or ACC/
ACCESSORY. See
Memory Seats
0 59.
Touch Off or On.
Seat Exit Memory
This feature automatically recalls
the previously stored exit button
positions when the ignition is
changed from on or ACC/
ACCESSORY to off if the driver
door is open or opened. See
Memory Seats 059.
Touch Off or On.
Teen Driver
See “Teen Driver” under“Settings”
in the infotainment manual.
Valet Mode
This will lock the infotainment
system and steering wheel controls.
It may also limit access to vehicle
storage locations, if equipped.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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174 Lighting
Rear Reading Lamps
The rear reading lamps are over the
rear seats.
Press the lamp lens to turn the rear
reading lamps on or off.
Lighting Features
Entry Lighting
Some exterior lamps and the interior
lamps turn on briefly at night, or in
areas with limited lighting, when
K
is pressed on the Remote Keyless
Entry (RKE) transmitter. When a
door is opened, the interior lamps
come on. After about 30 seconds
the exterior lamps turn off. Entry
lighting can be disabled manually by
changing the ignition out of the OFF
position, or by pressing the RKE
transmitter
Qbutton.
This feature can be changed. See
“Vehicle Locator Lights” under
Vehicle Personalization 0156.
Exit Lighting
Some exterior lamps and interior
lights come on at night, or in areas
with limited lighting, when the driver
door is opened after the ignition is
turned off. The dome lamp comes
on after the ignition is turned off. The exterior lamps and dome lamp
remain on for a set amount of time,
then automatically turn off.
The exterior lamps turn off
immediately by turning the exterior
lamp control off.
This feature can be changed. See
Vehicle Personalization
0156.
Battery Load
Management
The vehicle has Electric Power
Management (EPM), which
estimates the battery's temperature
and state of charge. It then adjusts
the voltage for best performance
and extended life of the battery.
When the battery's state of charge
is low, the voltage is raised slightly
to quickly bring the charge back up.
When the state of charge is high,
the voltage is lowered slightly to
prevent overcharging. The voltmeter
gauge or the voltage display on the
Driver Information Center (DIC),
if equipped, may show the voltage