tailgate CHEVROLET SILVERADO 2500 2020 User Guide

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
32 Keys, Doors, and Windows
MultiPro Tailgate
{Warning
Make sure there is no one in the
way of the power tailgate as it is
opening and closing, and keep
hands away from the tailgate
hinges when in use. You or others
could be injured if caught in the
path of the power tailgate or
tailgate hinges.
Caution
To avoid damage to the tailgate,
make sure the area behind the
tailgate is clear before opening it.
If equipped with this feature, the
vehicle must be in P (Park).
Switches in the inner tailgate
prevent the primary tailgate from
being opened when the inner
tailgate is not fully closed.
To open the primary tailgate:. Pressxtwice quickly on the
RKE transmitter until the tailgate
moves. See Remote Keyless
Entry (RKE) System Operation
(Key Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless
Access) 015. If equipped with
Keyless Access, the tailgate can
be opened if the RKE transmitter
is within 1 m (3 ft).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 33
.Press5on the center stack.
. Press the lower touch pad on
the tailgate handle after
unlocking all doors. Use the top
of the tailgate to pull against if
assistance is required.
To close the primary tailgate, firmly
push it upward until it latches. Pull it
back to be sure it is latched
securely.To open the inner tailgate, press the
upper touch pad on the tailgate
handle after unlocking all doors. Pull
the top of the tailgate to open.
Caution
Do not open the inner tailgate
with the primary tailgate open if
there is a hitch ball or trailer
attached. This may damage the
tailgate.
To close the inner tailgate with the
primary tailgate closed, firmly push
or pull it upward until it latches. Pull
it back to be sure it is latched
securely.
To close the inner tailgate with the
primary tailgate open:
. Hold the primary tailgate and
firmly close the inner tailgate.
. Raise the inner tailgate so it
meets the primary tailgate and
close together at the same time.
When using the tailgate step as a
load stop, the load must be secured
as the load could shift. See Cargo
Tie-Downs 0116.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
34 Keys, Doors, and Windows
Tailgate Step
{Warning
To avoid personal injury, keep
hands away from the hinges
when operating the tailgate step.
With the primary and inner tailgates
open, the tailgate step can be
lowered to access the pickup bed.
Using the Step
Caution
When using the tailgate as a step,
the load rating is 170 kg (375 lb),
which includes a person and
cargo. Overloading the tailgate
step can cause damage to the
tailgate system.
. To lower the tailgate step, press
the button at the center of the
step. Make sure it lowers to the
fully open position.
. To close the tailgate step, lift it
firmly. Make sure that both side
latches are engaged.Do not place a load on top of the
step when using it as a load stop.
Using the Assist Handle

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Keys, Doors, and Windows 35
The assist handle helps with
entering the pickup box. To use:1. Lift up on the handle until it locks in the open position.
2. To return the assist handle, pull the release lever toward the
ball end of the handle and push
the handle back to the closed
position.
Applying Loads to Tailgates
Caution
Do not put ramp loads on the
inner tailgate alone. Damage to
the inner tailgate may occur.
Preferred MethodAlternate Method
When applying any load to the
tailgate, distribute the weight evenly
across the width of the tailgate. This
applies to all tailgate types.
. Use a load-distributing
member (1).
. Secure the ramp to the
bumper (2).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
172 Lighting
For information on roof-mounted
emergency lamp installation, see
www.gmupfitter.com or contact your
dealer.
If the vehicle has this button, the
vehicle may have the snow plow
prep package. SeeAdd-On
Electrical Equipment 0322.
Exterior Cargo Lamps
The cargo lamps provide more light
in the cargo area or on the sides of
the vehicle, if needed. The lamps
inside the pickup box, in the tailgate handle, for the hitch, and/or the
cargo mirror lamps also turn on,
if equipped.
If the vehicle is in P (Park),
R (Reverse), or N (Neutral) the
Cargo Lamp Switch causes the
lights to cycle through the following
states for each button press:
- Initial Press:
- CHMSL/Cargo Bed Lights - On
- Cargo Mirror Lights - On
- Cargo Switch Indicator (if
equipped) - On
- Next Press: (if with in 5 seconds of
the previous button press):
- CHMSL/Cargo Bed Lights - On
- Cargo Mirror Lights - Off
- Cargo Switch Indicator (if
equipped) - On
- Next Press:
- CHMSL/Cargo Bed Lights - Off
- Cargo Mirror Lights - Off
- Cargo Switch Indicator (if
equipped) - OffBecome familiar with and follow all
state and local laws that apply to
cargo lamp operation.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 257
Warning (Continued)
Complete attention is always
required while driving, and you
should be ready to take action
and apply the brakes and/or steer
the vehicle to avoid crashes.
Audible or Safety Alert Seat
Some driver assistance features
alert the driver of obstacles by
beeping. To change the volume of
the warning chime, see “Comfort
and Convenience” underVehicle
Personalization 0156.
If equipped with the Safety Alert
Seat, the driver seat cushion may
provide a vibrating pulse alert
instead of beeping. To change this,
see “Collision/Detection Systems”
under Vehicle Personalization
0 156.
Cleaning
Depending on vehicle options, keep
these areas of the vehicle clean to
ensure the best driver assistance
feature performance. Driver Information Center (DIC) messages
may display when the systems are
unavailable or blocked.
.
Front and rear bumpers and the
area below the bumpers
. Front grille and headlamps
. Front camera lens in the front
grille or near the front emblem
. Front side and rear side panels
. Outside of the windshield in front
of the rearview mirror
. Side camera lens on the bottom
of the outside mirrors
. Rear side corner bumpers
. Rear Vision Camera in the
tailgate handle
. Rear Camera Mirror and Cargo
View Camera in the Center
High-Mounted Stoplamp
Assistance Systems for
Parking or Backing
If equipped, the Rear Vision Camera
(RVC), Surround Vision, Rear Park
Assist (RPA), Front Park Assist
(FPA), and Rear Cross Traffic Alert
(RCTA) may help the driver park or

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
258 Driving and Operating
avoid objects. Always check around
the vehicle when parking or
backing.
The RVC, RPA, and Surround
Vision will not work properly if the
tailgate is down. If the tailgate is
down, do not use these systems.
Rear Vision Camera (RVC)
When the vehicle is shifted into
R (Reverse), the RVC displays an
image of the area behind the vehicle
in the infotainment display. The
previous screen displays when the
vehicle is shifted out of R (Reverse)
after a short delay. To return to the
previous screen sooner, press any
button on the infotainment system,
shift into P (Park), or, while in D
(Drive), reach a vehicle speed of
approximately 12 km/h (8 mph). The
rear vision camera is in the tailgate
handle.
1. View Displayed by the RearVision Camera
1. View Displayed by the RearVision Camera
2. Corners of the Rear Bumper
Displayed images may be farther or
closer than they appear. The area
displayed is limited and objects that
are close to either corner of the
bumper or under the bumper do not
display.
A warning triangle may display to
show that Rear Park Assist (RPA)
has detected an object. This triangle
changes from amber to red and
increases in size the closer the
object.
If equipped with Hitch View, see
“Surround Vision” following.
Surround Vision
If equipped the Surround Vision
system can display various views
surrounding the vehicle in the
infotainment display. See below for
camera view descriptions and more
information.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
264 Driving and Operating
Articulation
Functionality/
Picture-in-Picture Side
icon. Touch X to exit.
. Provides a rearward
split view of the left and
right sides of the vehicle
and trailer with an
overlay view of the area
behind the trailer. The
feature is available
when a trailer is
connected. the feature
requires user installation
of an accessory trailer
camera on the rear
exterior surface of the
trailer per the accessory
trailer camera
installation instructions
(see your dealer for
accessory trailer
camera(s) and
information). To select,
touch Rear Trailer View/
Rear Side View with
Available Articulation
Functionality/
Picture-in-Picture Side
view on the infotainment display when a camera
view is active. Each
press of the button will
toggle through the Rear
Trailer View, Trailer Tow
mirror View and Combo
View. To access this
view when in a forward
gear above 12 km/h
(8 mph), touch
CAMERA on the
infotainment display and
touch the Rear Trailer
View/Rear Side View
with Available
Articulation
Functionality/
Picture-in-Picture Side
View icon. Touch X
to exit.
HD Surround Vision with Trailer
Camera Provisions
If equipped, this feature provides
additional views to aid in trailering/
towing. The system shows multiple
views in the infotainment display
using five cameras mounted around
the vehicle and up to two additional
accessory cameras that can be mounted on or in a trailer. The front
camera is in the grille under the
front emblem, the side cameras are
on the bottom of the outside mirrors,
the rear camera is in the tailgate
handle and the bed camera is
mounted on the rear of the cab.
Additionally, up to two accessory
cameras can be mounted to the rear
and/or interior of the trailer. See
your dealer for accessory trailer
cameras. To access, touch
CAMERA on the infotainment
display or shift to R (Reverse). To
return to the previous screen when
not in reverse, touch the Home or
Back buttons on the infotainment
display.
Available camera views:
.
Front/Rear Standard View
. Front/Rear Top-Down View
. Rear Bowl View
. Front/Rear Side View
. Hitch View
. Bed View
. Rear trailer View

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 265
.Rear Side view with a available
articulation functionality
. Picture-in-Picture Side View
. Interior Trailer View
. Transparent trailer View
. Surround View
. Guidance Lines
. Hitch Guidance
Surround Vision (360 Degrees)
If equipped, the Surround Vision
system can display various views
surrounding the vehicle in the
infotainment display using four
cameras mounted around the
vehicle. The front camera is in the
grille under the front emblem, the
side cameras are on the bottom of
the outside mirrors, and the rear
camera is in the tailgate handle.
The Surround Vision system can be
accessed by selecting CAMERA in
the infotainment display or when the
vehicle is shifted into R (Reverse).
To return to the previous screen
sooner, when not in R (Reverse),
press the Home or Back button on the infotainment system, shift into
P (Park), or, while in D (Drive),
reach a vehicle speed of
approximately 12 km/h (8 mph).
Available camera views:
.
Front/Rear Standard View
. Front/Rear Top-Down View
. Rear Bowl View
. Front/Rear Side View
. Hitch View
. Surround View
. Guidance Lines
. Hitch Guidance
Surround Vision
If equipped, this feature provides,
additional views to aid in trailering/
towing. The Front Vision Camera
and Surround Vision cameras are
not supported. The system can
show various views in the
infotainment display using cameras
mounted in and around the vehicle
and trailer. The rear camera is in the
tailgate handle and the cargo bed
camera is mounted on the rear of the cab. Up to two accessory
cameras can be mounted to the rear
and/or interior of the trailer. See
your dealer for these accessory
cameras.
The system can be accessed by
selecting CAMERA in the
infotainment display or when the
vehicle is shifted into R (Reverse).
To return to the previous screen
sooner, when not in R (Reverse),
press the Home or Back button on
the infotainment system or shift into
P (Park).
Available camera views:
.
Rear Standard View
. Hitch View
. Bed View
. Rear Trailer View
. Interior Trailer View
. Guidance Lines
. Hitch Guidance

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
368 Vehicle Care
Taillamps, Turn Signal,
Stoplamps, and Back-Up
Lamps
Base Level Taillamp Assembly
1. Stoplamp/Taillamp/TurnSignal Lamp
2. Back-Up Lamp
3. Side Marker Lamp
Uplevel Taillamp Assembly
1500 shown 2500/3500 similar
1. Back-Up Lamp
It is recommended to replace the
grommets when replacing a bulb.
See your dealer.
To replace one of these bulbs:
1. Open the tailgate.
2. Remove the two rear lamp assembly screws.
3. Pull the rear lamp assembly outward and rearward away
from the box side to remove it
from the vehicle.