maintenance schedule CHEVROLET SILVERADO 2500 2020 Owner's Guide

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
470 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 077.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Connected Services 485
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also
be managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 493
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 455
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 448
Maintenance Schedule . . . . . . . . . 441 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 451
Transfer Case . . . . . . . . . . . . . . . . 227
Malfunction Indicator Lamp . . . . . 138
Manual Mirrors . . . . . . . . . . . . . . . . . . 41
Manual Mode . . . . . . . . . . . . . . . . . . . 224
Manual Windows . . . . . . . . . . . . . . . . 49
Memory Seats . . . . . . . . . . . . . . . . . . . 59
Messages
Engine Power . . . . . . . . . . . . . . . . 156
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 155
Vehicle Speed . . . . . . . . . . . . . . . . 156
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 46
Mirrors Automatic Dimming . . . . . . . . . . . . . 44
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 46
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 44
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 40
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 43
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 44 Mirrors (cont'd)
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 41
Manual Rearview . . . . . . . . . . . . . . . 46
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tilt in Reverse . . . . . . . . . . . . . . . . . . 45
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 41
Mirrors, Interior Rearview . . . . . . . . 46
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Driver Control . . . . . . . . . . . . . . . . . 238
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 389
N
NavigationConnected Services . . . . . . . . . . 483
New Vehicle Break-In . . . . . . . . . . . 208
Noise Control System . . . . . . . . . . 361
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 131 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 191 Driving . . . . . . . . . . . . . . . . . . . . . . . . 191
Recovery . . . . . . . . . . . . . . . . . . . . . 190
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 339
Engine Oil Life System . . . . . . . 341
Engine Oil Pressure Gauge . . . 133 Oil (cont'd)
Pressure Light . . . . . . . . . . . . . . . . 146
Older Children, Restraints . . . . . . . 85
Online Owner Center . . . . . . . . . . . 464
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 474
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 477
OnStar Emergency . . . . . . . . . . . . . 476
OnStar Overview . . . . . . . . . . . . . . . 475
OnStar Security . . . . . . . . . . . . . . . . 477
Operating Mode Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 352
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . 170
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 122
Overheated Engine
Protection Operating Mode . . . . 352
Overheating, Engine . . . . . . . . . . . . 351
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 218
Park Assist . . . . . . . . . . . . . . . . . . . . . 257