engine CHEVROLET SILVERADO 2500 2020 Service Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 185
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 186
Distracted Driving . . . . . . . . . . . . 187
Defensive Driving . . . . . . . . . . . . . 187
Drunk Driving . . . . . . . . . . . . . . . . . 188
Control of a Vehicle . . . . . . . . . . . 188
Braking . . . . . . . . . . . . . . . . . . . . . . . 188
Steering . . . . . . . . . . . . . . . . . . . . . . 188
Off-Road Recovery . . . . . . . . . . . 190
Loss of Control . . . . . . . . . . . . . . . 190
Off-Road Driving . . . . . . . . . . . . . 191
Driving on Wet Roads . . . . . . . . 196
Hill and Mountain Roads . . . . . 197
Winter Driving . . . . . . . . . . . . . . . . 197
If the Vehicle Is Stuck . . . . . . . . 199
Vehicle Load Limits . . . . . . . . . . . 200
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . 206
Starting and Operating
New Vehicle Break-In . . . . . . . . . 208
Ignition Positions (KeylessAccess) . . . . . . . . . . . . . . . . . . . . . 208 Ignition Positions (Key
Access) . . . . . . . . . . . . . . . . . . . . . 210
Starting the Engine . . . . . . . . . . . 212
Stop/Start System . . . . . . . . . . . . 213
Engine Heater . . . . . . . . . . . . . . . . 215
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . 216
Shifting Into Park . . . . . . . . . . . . . 217
Shifting out of Park . . . . . . . . . . . 218
Parking over Things That Burn . . . . . . . . . . . . . . . . . . . 219
Active Fuel Management . . . . . 219
Extended Parking . . . . . . . . . . . . 219
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 220
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 220
Automatic Transmission
Automatic Transmission . . . . . . 221
Manual Mode . . . . . . . . . . . . . . . . . 224
Tow/Haul Mode . . . . . . . . . . . . . . . 226
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . 227
Brakes
Electric Brake Boost . . . . . . . . . . 232
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 232
Electric Parking Brake . . . . . . . . 233 Brake Assist . . . . . . . . . . . . . . . . . . 234
Hill Start Assist (HSA) . . . . . . . . 235
Ride Control Systems
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . 235
Hill Descent Control (HDC) . . . 237
Driver Mode Control . . . . . . . . . . 238
Limited-Slip Differential . . . . . . . 243
Locking Rear Axle . . . . . . . . . . . . 243
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 243
Adaptive Cruise Control (1500 Series) . . . . . . . . . . . . . . . . . . . . . . 246
Driver Assistance Systems
Driver Assistance Systems . . . 256
Assistance Systems forParking or Backing . . . . . . . . . . 257
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 268
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . 268
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . 271
Front Pedestrian Braking (FPB) System (1500
Series) . . . . . . . . . . . . . . . . . . . . . . 272
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 274

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
186 Driving and Operating
Lane Change Alert (LCA)(1500 Series) . . . . . . . . . . . . . . . 275
Lane Departure Warning (LDW) (2500/3500
Series) . . . . . . . . . . . . . . . . . . . . . . 277
Lane Keep Assist (LKA) (1500 Series) . . . . . . . . . . . . . . . . . . . . . . 278
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 280
Recommended Fuel (Except6.2L V8 Engine) . . . . . . . . . . . . . 281
Recommended Fuel (6.2L V8 Engine) . . . . . . . . . . . . . . . . . . 281
Prohibited Fuels . . . . . . . . . . . . . . 281
Fuels in Foreign Countries . . . 282
Fuel Additives . . . . . . . . . . . . . . . . 282
E85 or FlexFuel . . . . . . . . . . . . . . 282
Filling the Tank (Pickup Model) . . . . . . . . . . . . . . . . . . . . . . 283
Filling the Tank (Chassis Cab Model) . . . . . . . . . . . . . . . . . . . . . . 285
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . . 286
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 287
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 287
Trailer Towing . . . . . . . . . . . . . . . . 292 Towing Equipment . . . . . . . . . . . . 297
Trailer Sway Control (TSC) . . . 308
Trailering App . . . . . . . . . . . . . . . . 310
Conversions and Add-Ons
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . 322
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . . . . . . 323
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . 326
Driving Information
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible:
. Set the climate controls to the
desired temperature after the
engine is started, or turn them
off when not required.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed
limits or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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188 Driving and Operating
.Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic. If the engine ever stops or a brake
fault occurs, the brakes may lose
power assist. More effort will be
required to stop the vehicle. It may
take longer to stop.
Steering
Caution
To avoid damage to the steering
system, do not drive over curbs,
parking barriers, or similar objects
at speeds greater than 3 km/h
(1 mph). Use care when driving
over other objects such as lane
dividers and speed bumps.
Damage caused by misuse of the
vehicle is not covered by the
vehicle warranty.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 189
Electric Power Steering (1500
Series)
This vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
See your dealer if there is a
problem.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.If the steering wheel is turned until it
reaches the end of its travel, and is
held in that position for an extended
period of time, power steering assist
may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.
Power Steering (2500/3500
Series)
(2500/3500 Series - All Regular
Cab, Double Cab/Crew Cab
without Digital Steer Assist)
The power steering system may
require maintenance. See
Power
Steering Fluid 0353.
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer. (2500/3500 Series - Double Cab/
Crew Cab with Digital Steer
Assist)
The vehicle has a Digital Steer
Assist power steering system that
varies the amount of effort required
to steer the vehicle. Less steering
effort is required at slower speeds.
At faster speeds, the required
steering effort increases. The
system helps the steering wheel
return to center at low speeds.
Pressing the Tow/Haul button
adjusts steering effort for driving
conditions described in
Tow/Haul
Mode 0226.
The power steering system may
require maintenance. See Power
Steering Fluid 0353.
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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192 Driving and Operating
To gain more ground clearance if
needed, it may be necessary to
remove the front fascia lower air
dam, if equipped. However, driving
without the air dam reduces fuel
economy.
Caution
Operating the vehicle for
extended periods without the front
fascia lower air dam installed can
cause improper airflow to the
engine. Reattach the front fascia
air dam after off-road driving.
Loading the Vehicle for
Off-Road Driving
{Warning
.Unsecured cargo on the
load floor can be tossed
about when driving over
rough terrain. You or your
(Continued)
Warning (Continued)
passengers can be struck
by flying objects. Secure the
cargo properly.
. Keep cargo in the cargo
area as far forward and as
low as possible. The
heaviest things should be
on the floor, forward of the
rear axle.
. Heavy loads on the roof
raise the vehicle's center of
gravity, making it more likely
to roll over. You can be
seriously or fatally injured if
the vehicle rolls over. Put
heavy loads inside the
cargo area, not on the roof.
For more information about loading
the vehicle, see Vehicle Load Limits
0 200 and
Tires 0379.
Environmental Concerns
.
Always use established trails,
roads, and areas that have been
set aside for public off-road
recreational driving and obey all
posted regulations.
. Do not damage shrubs, flowers,
trees, or grasses or disturb
wildlife.
. Do not park over things that
burn. See Parking over Things
That Burn 0219.
Driving on Hills
Driving safely on hills requires good
judgment and an understanding of
what the vehicle can and cannot do.
{Warning
Many hills are simply too steep
for any vehicle. Driving up hills
can cause the vehicle to stall.
Driving down hills can cause loss
of control. Driving across hills can
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 193
Warning (Continued)
cause a rollover. You could be
injured or killed. Do not drive on
steep hills.
Before driving on a hill, assess the
steepness, traction, and
obstructions. If the terrain ahead
cannot be seen, get out of the
vehicle and walk the hill before
driving further.
When driving on hills:
. Use a low gear and keep a firm
grip on the steering wheel.
. Maintain a slow speed.
. When possible, drive straight up
or down the hill.
. Slow down when approaching
the top of the hill.
. Use headlamps even during the
day to make the vehicle more
visible.
{Warning
Driving to the top of a hill at high
speed can cause a crash. There
could be a drop-off, embankment,
cliff, or even another vehicle. You
could be seriously injured or
killed. As you near the top of a
hill, slow down and stay alert.
. Never go downhill forward or
backward with either the
transmission or transfer case in
N (Neutral). The brakes could
overheat and you could lose
control.
{Warning
If the vehicle has the two-speed
automatic transfer case, shifting
the transfer case to N (Neutral)
can cause your vehicle to roll
even if the transmission is in
P (Park). This is because the
N (Neutral) position on the
(Continued)
Warning (Continued)
transfer case overrides the
transmission. You or someone
else could be injured. If leaving
the vehicle, set the parking brake
and shift the transmission to
P (Park). Shift the transfer case to
any position but N (Neutral).
. When driving down a hill, keep
the vehicle headed straight
down. Use a low gear because
the engine will work with the
brakes to slow the vehicle and
help keep the vehicle under
control.
{Warning
Heavy braking when going down
a hill can cause your brakes to
overheat and fade. This could
cause loss of control and you or
others could be injured or killed.
Apply the brakes lightly when
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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194 Driving and Operating
Warning (Continued)
descending a hill and use a low
gear to keep vehicle speed under
control.
If a brake fade condition is detected,
a DIC warning message is
displayed. Adjust brake pedal use
and shift to a lower transmission
gear to reduce braking.
If the brakes continue to fade to a
severe condition, additional DIC
messages are displayed. The brake
system warning light will illuminate,
and the vehicle speed may be
limited. See Brake System Warning
Light 0140.
If the vehicle stalls on a hill:
1. Apply the brakes to stop the vehicle, and then apply the
parking brake. 2. Shift into P (Park) and then
restart the engine.
.If driving uphill when the
vehicle stalls, shift to
R (Reverse), release the
parking brake, and back
straight down.
. Never try to turn the vehicle
around. If the hill is steep
enough to stall the vehicle,
it is steep enough to cause
it to roll over.
. If you cannot make it up the
hill, back straight down
the hill.
. Never back down a hill in
N (Neutral) using only the
brake. The vehicle can roll
backward quickly and you
could lose control.
. If driving downhill when the
vehicle stalls, shift to a
lower gear, release the
parking brake, and drive
straight down the hill. 3. If the vehicle cannot be
restarted after stalling, set the
parking brake, shift into
P (Park), and turn the
vehicle off.
3.1. Leave the vehicle and
seek help.
3.2. Stay clear of the path the vehicle would take if it
rolled downhill.
. Avoid turns that take the vehicle
across the incline of the hill.
A hill that can be driven straight
up or down might be too steep to
drive across. Driving across an
incline puts more weight on the
downhill wheels, which could
cause a downhill slide or a
rollover.
. Surface conditions can be a
problem. Loose gravel, muddy
spots, or even wet grass can
cause the tires to slip sideways,
downhill. If the vehicle slips
sideways, it can hit something
that will trip it —a rock, a rut,
etc. —and roll over.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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196 Driving and Operating
Caution
Do not drive through standing
water if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe. Deep water can damage the
axle and other vehicle parts.
If the standing water is not too deep,
drive through it slowly. At faster
speeds, water can get into the
engine and cause it to stall. Stalling
can occur if the exhaust pipe is
under water. Do not turn off the
ignition when driving through water.
If the exhaust pipe is under water,
the engine will not start. When going
through water, the brakes get wet
and it may take longer to stop. See
“Driving on Wet Roads” later in this
section.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody or
chassis, or under the hood. These
accumulations can be a fire hazard.
Re-install underbody air deflector
and air dam if removed. After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, driveline,
steering, suspension, wheels, tires,
and exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. See the
Maintenance
Schedule 0441.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 197
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0379.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include: .
Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
(Continued)
Warning (Continued)
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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198 Driving and Operating
freezing rain begins to fall. Avoid
driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating
too quickly causes the wheels to
spin and makes the surface
under the tires slick.
. Turn on Traction Control. See
Traction Control/Electronic
Stability Control 0235.
. The Antilock Brake System
(ABS) improves vehicle stability
during hard stops, but the
brakes should be applied sooner
than when on dry pavement.
See Antilock Brake System
(ABS) 0232.
. Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas.
The surface of a curve or an
overpass can remain icy when
the surrounding roads are clear.
Avoid sudden steering
maneuvers and braking while
on ice. .
Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and
signal for help. Stay with the vehicle
unless there is help nearby.
If possible, use Roadside
Assistance. See Roadside
Assistance Program 0465. To get
help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may
cause exhaust gases to get
inside. Engine exhaust contains
carbon monoxide (CO), which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
(Continued)
Warning (Continued)
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side
that is away from the wind,
to bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set
the fan speed to the highest
setting. See “Climate
Control Systems.”
For more information about CO,
see Engine Exhaust 0220.
To save fuel, run the engine for
short periods to warm the vehicle
and then shut the engine off and
partially close the window. Moving
about to keep warm also helps.