climate control CHEVROLET SILVERADO 2500 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 53
Storage . . . . . . . . . . . . . . . . . . . . . . . 113
Instruments and Controls . . . . . . 118
Lighting . . . . . . . . . . . . . . . . . . . . . . . 165
Infotainment System . . . . . . . . . . 176
Climate Controls . . . . . . . . . . . . . . 177
Driving and Operating . . . . . . . . . 185
Vehicle Care . . . . . . . . . . . . . . . . . . 327
Service and Maintenance . . . . . 439
Technical Data . . . . . . . . . . . . . . . . 456
Customer Information . . . . . . . . . 461
Reporting Safety Defects . . . . . . 471
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 475
Connected Services . . . . . . . . . . . 483
Index . . . . . . . . . . . . . . . . . . . . 486

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
6 Introduction
1. Tow/Haul Mode (On SomeModels). See Driver Mode
Control 0238.
Automatic Transfer Case
Control (If Equipped). See
Four-Wheel Drive 0227.
Driver Mode Control 0238 (If
Equipped).
2. Air Vents 0182.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 170.
Windshield Wiper/Washer
0 120.
4. Head-Up Display (HUD) 0152
(If Equipped).
5. Instrument Cluster 0127.
6. Shift Lever. See Automatic
Transmission 0221.
Range Selection Mode. See
Manual Mode 0224.
7. Light Sensor. See Automatic
Headlamp System 0168.
8. Infotainment 0176. 9.
Climate Control Systems 0177
(If Equipped).
Dual Automatic Climate Control
System 0179 (If Equipped).
10. Heated and Ventilated Front
Seats 061 (If Equipped).
11.
XPark Assist Switch (If
Equipped). See Assistance
Systems for Parking or Backing
0 257.
gTraction Control/Electronic
Stability Control 0235.
|Hazard Warning Flashers
0 169.
ALane Keep Assist (LKA)
(1500 Series) 0278 (If
Equipped).
@Lane Departure Warning
(LDW) (2500/3500 Series)
0 277 (If Equipped).
5Hill Descent Control Switch
(If Equipped). See Hill Descent
Control (HDC) 0237.
jPower Assist Steps 036 (If
Equipped).
5Power Release Tailgate
(If Equipped). See Tailgate
0 28.
DC/AC Switch. See Power
Outlets 0122.
hAuto Stop Disable Switch
(If Equipped). See Stop/Start
System 0213.
LExpress Window Down
Button (If Equipped). See
Power Windows 049.
Tow/Haul Mode 0226 (On
Some Models).
12. Power Outlet (Alternating Current) (If Equipped). See
Power Outlets 0122.
13. Power Outlets 0122.
14. USB Port. See the infotainment manual.
15. Wireless Charging 0124 (If
Equipped).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
24 Keys, Doors, and Windows
Remote Vehicle Start
If equipped with the remote start
feature, the climate control system
will come on when the vehicle is
started remotely, depending on the
outside temperature.
The rear defog and heated and
ventilated seats, if equipped, may
also come on. SeeHeated and
Ventilated Front Seats 061 and
Vehicle Personalization 0156.
If equipped, the automatic heated
steering wheel may also come on.
See Heated Steering Wheel 0120.
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the
vehicle is low on fuel. The vehicle
may run out of fuel.
The vehicle cannot be remote
started if:
. The RKE transmitter is inside
the vehicle or if the key is in the
ignition. .
The hood is not closed.
. There is an emission control
system malfunction and the lamp
is on.
. The ignition is in any mode other
than off.
. The hazard warning flashers
are on.
. Two remote starts or a remote
start with an extension have
been used.
. The vehicle is not in P (Park).
The engine will turn off during a
remote vehicle start if:
. The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013. Starting the Engine Using Remote
Start
1. Press and releaseQ.
2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds.
When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on.
The engine will continue to run
for 15 minutes. After
30 seconds, repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested 30 seconds after starting.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
44 Keys, Doors, and Windows
1. Pressgto fold the mirrors in
to the folded position.
2. Press
gagain to fold the
mirrors out to the driving
position.
Resetting the Power Folding
Mirrors
Reset the power folding mirrors if:
. The mirrors are accidentally
obstructed while folding.
. The mirrors are accidentally
manually folded/unfolded.
. The mirrors will not stay in the
unfolded position.
. The mirrors vibrate at normal
driving speeds.
Manually fold both mirrors if they
are out of sync. Fold and unfold the
mirrors three times using the mirror
controls to reset them to their
normal position. A popping noise
may be heard. This sound is normal
after a manual folding operation.
Remote Mirror Folding
If equipped, press and holdQon
the RKE transmitter for
approximately one second to
remotely fold the exterior mirrors.
Press and hold
Kon the RKE
transmitter for approximately
one second to unfold. See Remote
Keyless Entry (RKE) System
Operation (Key Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15.
This feature can be turned on or off.
See Vehicle Personalization 0156.
Heated Mirrors
1
REAR : If equipped, the rear
window defogger also heats the
outside mirrors.
W: If equipped, press to turn the
heated outside mirrors on or off.
See “Rear Window Defogger” under
Climate Control Systems 0177 or
Dual Automatic Climate Control
System 0179.
Automatic Dimming
Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of
the headlamps from behind. This
feature comes on when the vehicle
is started.
Blind Spot Mirrors
If equipped, there is a small convex
mirror built into the upper and outer
corner of the driver outside mirror.
It can show objects that may be in
the vehicle's blind zone.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
64 Seats and Restraints
To fold the seat, slowly pull the seat
cushion up.
To return the seat to the normal
seating position, slowly pull the seat
cushion down.
{Warning
A seat belt that is improperly
routed, not properly attached,
or twisted will not provide the
protection needed in a crash. The
person wearing the belt could be
seriously injured. After raising the
rear seatback, always check to be(Continued)
Warning (Continued)
sure that the seat belts are
properly routed and attached, and
are not twisted.
Heated Rear Seats
{Warning
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns.
See the Warning under Heated
and Ventilated Front Seats 061.If available, the buttons are on the
rear of the center console. To
operate, the engine must be
running.
Press
MorLto heat the left or
right outboard seat cushion. An
indicator on the climate control
display appears when this feature
is on.
This feature turns on at the highest
setting. With each press of the
button, the heated seat changes to
the next lower setting, and then the
off setting. Three lights indicate the
highest setting, and one light
indicates the lowest. If the heated

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
122 Instruments and Controls
Power Outlets
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
Rear of Front Center Console
The vehicle has one accessory
power outlet under the climate
control system and one accessory
power outlet on the rear of the
center console, if equipped, or on
the rear of the bench seat,
if equipped.
Lift the cover to access and replace
when not in use.
{Warning
Power is always supplied to the
outlets. Do not leave electrical
equipment plugged in when the
vehicle is not in use because the
vehicle could catch fire and cause
injury or death.
Caution
Leaving electrical equipment
plugged in for an extended period
of time while the vehicle is off will
drain the battery. Always unplug
electrical equipment when not in
use and do not plug in equipment
that exceeds the maximum
15 amp rating.
Certain power accessory plugs may
not be compatible with the
accessory power outlet and could
overload vehicle or adapter fuses.
If a problem is experienced, see
your dealer. When adding electrical equipment,
be sure to follow the proper
installation instructions included with
the equipment. See
Add-On
Electrical Equipment 0322.
Caution
Hanging heavy equipment from
the power outlet can cause
damage not covered by the
vehicle warranty. The power
outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Power Outlet 110/120-Volt
Alternating Current
If equipped, the vehicle has two
alternating current power outlets.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Instruments and Controls 157
The menu may contain the
following:
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Touch Off or On.
Climate and Air Quality
Touch and the following may
display:
.Auto Fan Speed
. Auto Defog
. Auto Rear Defog
Auto Fan Speed
This setting specifies the amount of
airflow when the climate control fan
setting is Auto Fan.
Touch Low, Medium, or High.
Auto Defog
This setting automatically directs air
to the windshield to assist in
defogging, based on temperature
and humidity conditions. Touch Off or On.
Auto Rear Defog
This setting automatically turns the
rear defogger on based on
temperature and humidity
conditions.
Touch Off or On.
Collision/Detection Systems
Touch and the following may
display:
.
Alert Type
. Forward Collision System
. Front Pedestrian Detection
. Adaptive Cruise Go Notifier
. Lane Change Alert
. Park Assist
. Rear Camera Park Assist
Symbols
. Rear Cross Traffic Alert
Alert Type
This feature sets the type of alert
from the driver assistance systems
to help avoid crashes. Touch Beeps or Safety Alert Seat.
Forward Collision System
This setting controls the vehicle
response when detecting a vehicle
ahead of you. The Off setting
disables all FCA and AEB functions.
With the Alert and Brake setting,
both FCA and AEB are available.
The Alert setting disables AEB. See
Automatic Emergency Braking
(AEB)
0271.
Touch Off, Alert, or Alert and Brake.
Front Pedestrian Detection
This feature may help avoid or
reduce the harm caused by
front-end crashes with nearby
pedestrians. See Front Pedestrian
Braking (FPB) System (1500 Series)
0 272.
Touch Off, Alert, or Alert and Brake.
Adaptive Cruise Go Notifier
This setting determines if an alert
will appear when Adaptive Cruise
Control brings the vehicle to a
complete stop and the vehicle

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Lighting 175
moving up or down. This is normal.
If there is a problem, an alert will be
displayed.
The battery can be discharged at
idle if the electrical loads are very
high. This is true for all vehicles.
This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the
power that is needed for very high
electrical loads.
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, fog
lamps, rear window defogger,
climate control fan at high speed,
heated seats, engine cooling fans,
trailer loads, and loads plugged into
accessory power outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.
It can increase engine idle speed to
generate more power, whenever
needed. It can temporarily reduce
the power demands of some
accessories.Normally, these actions occur in
steps or levels, without being
noticeable. In rare cases at the
highest levels of corrective action,
this action may be noticeable to the
driver. If so, a DIC message might
be displayed and it is recommended
that the driver reduce the electrical
loads as much as possible.
Battery Power Protection
This feature shuts off the dome and
reading lamps, if they are left on for
more than 10 minutes after the
ignition is turned off. The cargo
lamp shuts off after 20 minutes. This
prevents the battery from
running down.
Exterior Lighting Battery
Saver
The exterior lamps turn off about
10 minutes after the ignition is
turned off, if the parking lamps or
headlamps have been manually left
on. This protects against draining
the battery. To restart the 10-minute
timer, turn the exterior lamp control
to the
Oposition and then back to
the
;or2position.
To keep the lamps on for more than
10 minutes, the ignition must be on
or in ACC/ACCESSORY.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Climate Controls 177
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . 177
Dual Automatic ClimateControl System . . . . . . . . . . . . . 179
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 182
Maintenance
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . 183
Service . . . . . . . . . . . . . . . . . . . . . . . 184
Climate Control Systems
The heating, cooling, and ventilation in the vehicle can be controlled with this
system.
1. Fan Control
2. MAX Defrost
3. Air Delivery Mode Controls
4. A/C (Air Conditioning)
5. TEMP (Temperature Control)
6. Recirculation
7. Rear Window Defogger (If
Equipped) or Heated Mirrors (If
Equipped)9:Turn clockwise or
counterclockwise to increase or
decrease the fan speed. Turn the
knob all the way counterclockwise
to turn the fan off.
TEMP : Turn clockwise or
counterclockwise to increase or
decrease the temperature inside the
vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
178 Climate Controls
Air Delivery Mode Controls :
Press
z,Y, or[to change the
direction of the airflow. Any
combination of the three controls
can be selected. An indicator light
comes on in the selected mode
button.
To change the current mode, select
one or more of the following. An
indicator light will illuminate:
z: Air is directed to the
windshield, outboard a/c outlets,
and side window outlets.
Y: Air is directed to the a/c outlets.
[:Air is directed to the floor
outlets, with some air directed to the
windshield, outboard a/c outlets,
and side window outlets.
0MAX : Air is directed to the
windshield and the fan runs at a
higher speed if not already above a
medium fan speed. This mode
overrides the previous mode
selected and clears fog or frost from
the windshield more quickly. When the control is pressed again, the
system returns to the previous mode
setting and fan speed.
For best results, clear all snow and
ice from the windshield before
defrosting.
@:
Press to turn on recirculation.
An indicator light comes on. Air is
recirculated to quickly cool the
inside of the vehicle. It can also be
used to help reduce outside air and
odors that enter the vehicle.
Avoid using recirculation for long
periods of time in cold or damp
conditions. Using recirculation in
cold or damp conditions can result
in window fogging.
A/C : Press to turn the air
conditioning on or off. An indicator
light comes on to show that the air
conditioning is enabled. If the fan is
turned off, the air conditioner will not
run. The A/C light will stay on even
if the outside temperatures are
below freezing.
Rear Window Defogger
1REAR : If equipped, press to
turn the rear window defogger on or
off. An indicator light on the button
comes on to show that the rear
window defogger is on.
The rear window defogger only
works when the engine is running.
The defogger turns off if the ignition
is turned off or to ACC/
ACCESSORY.
If equipped with heated outside
mirrors, press
fto turn them on or
off. See Heated Mirrors 044.
Caution
Using a razor blade or sharp
object to clear the inside rear
window can damage the rear
window defogger. Repairs would
not be covered by the vehicle
warranty. Do not clear the inside
rear window with sharp objects.