infotainment CHEVROLET SILVERADO 2500 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 53
Storage . . . . . . . . . . . . . . . . . . . . . . . 113
Instruments and Controls . . . . . . 118
Lighting . . . . . . . . . . . . . . . . . . . . . . . 165
Infotainment System . . . . . . . . . . 176
Climate Controls . . . . . . . . . . . . . . 177
Driving and Operating . . . . . . . . . 185
Vehicle Care . . . . . . . . . . . . . . . . . . 327
Service and Maintenance . . . . . 439
Technical Data . . . . . . . . . . . . . . . . 456
Customer Information . . . . . . . . . 461
Reporting Safety Defects . . . . . . 471
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 475
Connected Services . . . . . . . . . . . 483
Index . . . . . . . . . . . . . . . . . . . . 486

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
6 Introduction
1. Tow/Haul Mode (On SomeModels). See Driver Mode
Control 0238.
Automatic Transfer Case
Control (If Equipped). See
Four-Wheel Drive 0227.
Driver Mode Control 0238 (If
Equipped).
2. Air Vents 0182.
3. Turn Signal Lever. See Turn
and Lane-Change Signals
0 170.
Windshield Wiper/Washer
0 120.
4. Head-Up Display (HUD) 0152
(If Equipped).
5. Instrument Cluster 0127.
6. Shift Lever. See Automatic
Transmission 0221.
Range Selection Mode. See
Manual Mode 0224.
7. Light Sensor. See Automatic
Headlamp System 0168.
8. Infotainment 0176. 9.
Climate Control Systems 0177
(If Equipped).
Dual Automatic Climate Control
System 0179 (If Equipped).
10. Heated and Ventilated Front
Seats 061 (If Equipped).
11.
XPark Assist Switch (If
Equipped). See Assistance
Systems for Parking or Backing
0 257.
gTraction Control/Electronic
Stability Control 0235.
|Hazard Warning Flashers
0 169.
ALane Keep Assist (LKA)
(1500 Series) 0278 (If
Equipped).
@Lane Departure Warning
(LDW) (2500/3500 Series)
0 277 (If Equipped).
5Hill Descent Control Switch
(If Equipped). See Hill Descent
Control (HDC) 0237.
jPower Assist Steps 036 (If
Equipped).
5Power Release Tailgate
(If Equipped). See Tailgate
0 28.
DC/AC Switch. See Power
Outlets 0122.
hAuto Stop Disable Switch
(If Equipped). See Stop/Start
System 0213.
LExpress Window Down
Button (If Equipped). See
Power Windows 049.
Tow/Haul Mode 0226 (On
Some Models).
12. Power Outlet (Alternating Current) (If Equipped). See
Power Outlets 0122.
13. Power Outlets 0122.
14. USB Port. See the infotainment manual.
15. Wireless Charging 0124 (If
Equipped).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Introduction 7
16. Trailer Brake Control Panel (IfEquipped). See “Integrated
Trailer Brake Control System”
under Towing Equipment
0 297.
17. ENGINE START/STOP. See Ignition Positions (Keyless
Access) 0208 or
Ignition Positions (Key Access)
0 210.
18. Steering Wheel Controls (If Equipped). See the
infotainment manual.
Driver Information Center (DIC)
Controls. See Driver
Information Center (DIC) (Base
Level) 0148 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0149.
19. Horn 0120.
20. Hood Release. See Hood
0 330.
21. Steering Wheel Adjustment
0119 (Out of View).
22. Cruise Control 0243.
Adaptive Cruise Control (1500
Series) 0246 (If Equipped). Forward Collision Alert (FCA)
System
0268 (If Equipped).
23. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0138.
24. Electric Parking Brake 0233.
25. Fog Lamps 0170 (If
Equipped).
Instrument Panel Illumination
Control 0173.
Exterior Cargo Lamps 0172.
Exterior Lamp Controls 0165.
Task Lighting 0171 (If
Equipped).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
120 Instruments and Controls
Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See“Steering Wheel
Controls” in the infotainment
manual.
Heated Steering Wheel
(: If equipped, press to turn it on or
off. A light next to the button
displays when the feature is
turned on.
The steering wheel takes about
three minutes to start heating. Remote Start Heated Steering
Wheel
If equipped with remote start, the
heated steering wheel will turn on
automatically during a remote start
along with the heated seats when it
is cold outside. The heated steering
wheel indicator light may not
come on.
See
Heated and Ventilated Front
Seats 061.
Horn
To sound the horn, pressaon the
steering wheel.
Windshield Wiper/Washer
The windshield wiper control is on
the turn signal lever.
The windshield wipers are controlled
by turning the band with
Non it.
With the ignition on or in ACC/
ACCESSORY, turn the
Nband to
select the wiper speed.
HI : Use for fast wipes.
LO : Use for slow wipes.
3:Turn the band up for more
frequent intermittent wipes or down
for less frequent intermittent wipes.
OFF : Use to turn the wipers off.
1x : For a single wipe, briefly turn
the
Nband down. For several
wipes, hold the band down.
L: PressLon the windshield
wiper control to spray windshield
washer fluid and activate the wipers.
The wipers will continue until
Lis
released or the maximum wash time
is reached. When
Lis released,
additional wipes may occur

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Instruments and Controls 121
depending on how long the
windshield washer had been
activated. SeeWasher Fluid0354
for information on filling the
windshield washer fluid reservoir.
Clear snow and ice from the wiper
blades before using them. If frozen
to the windshield, carefully loosen or
thaw them. Damaged blades should
be replaced. See Wiper Blade
Replacement 0364.
Heavy snow or ice can overload the
wiper motor.
{Warning
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.
{Warning
Before driving the vehicle, always
clear snow and ice from the hood,
windshield, roof, and rear of the
vehicle, including all lamps and
windows. Reduced visibility from
snow and ice buildup could lead
to a crash.
Wipe Parking
If the ignition is turned off while the
wipers are on LO, HI, or
3, they
will immediately stop.
If the windshield wiper control is ON
then moved to OFF before the driver
door is opened or within 10 minutes,
the wipers will restart and move to
the base of the windshield.
If the ignition is turned off while the
wipers are performing wipes due to
windshield washing, the wipers
continue to run until they reach the
base of the windshield.
Compass
The vehicle may have a compass
display on the Driver Information
Center (DIC). The compass receives
its heading and other information
from the Global Positioning
System (GPS) antenna, Electronic
Stability Control (ESC), and vehicle
speed information.
The compass system is designed to
operate for a certain number of
miles or degrees of turn before
needing a signal from the GPS
satellites. When the compass
display shows CAL, drive the
vehicle for a short distance in an
open area where it can receive a
GPS signal. The compass system
will automatically determine when a
GPS signal is restored and provide
a heading again.
Clock
The time and date for the clock can
be set using the infotainment
system. See “Time/Date”in
“System” under“Settings” in the
infotainment manual.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Instruments and Controls 125
1. Remove all objects from thecharging pad. The system may
not charge if there are any
objects between the
smartphone and charging pad.
2. Place the smartphone face up on the
@symbol on the
charging pad.
To maximize the charge rate,
ensure the smartphone is fully
seated and centered in the
holder with nothing under it.
A thick smartphone case may
prevent the wireless charger
from working, or may reduce
the charging performance. See
your dealer for additional
information.
3. A green
}will appear on the
Von the infotainment display.
This indicates that the
smartphone is properly
positioned and charging. If a
smartphone is placed on the
charging pad and
}does not
display, remove the
smartphone from the pad, turn
it 180 degrees, and wait three seconds before placing/
aligning the smartphone on the
pad again.
4. If
}turns yellow, ensure that
the charging pad is clear of any
objects and that the
smartphone is capable of
wireless charging before
re-positioning it. If
}does not
illuminate, the smartphone may
need to re-positioned.
The smartphone may become
warm during charging. This is
normal. In warmer
temperatures, the speed of
charging may be reduced.
Software Acknowledgements
Certain Wireless Charging Module
product from LG Electronics, Inc.
("LGE") contains the open source
software detailed below. Refer to
the indicated open source licenses
(as are included following this
notice) for the terms and conditions
of their use. OSS Notice Information
To obtain the source code that is
contained in this product, please
visit http://opensource.lge.com. In
addition to the source code, all
referred license terms, warranty
disclaimers and copyright notices
are available for download. LG
Electronics will also provide open
source code to you on CD-ROM for
a charge covering the cost of
performing such distribution (such
as the cost of media, shipping, and
handling) upon email request to
[email protected]. This offer is
valid for three (3) years from the
date on which you purchased the
product.
Freescale-WCT library
Copyright (c) 2012-2014 Freescale
Semiconductor, Inc.. All rights
reserved.
1. Redistributions of source code must retain the above copyright
notice, this list of conditions
and the following disclaimer.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
152 Instruments and Controls
Transmission Fluid
Temperature :Shows the
temperature of the automatic
transmission fluid in either degrees
Celsius (°C) or degrees
Fahrenheit (°F).
Trailer Brake : On vehicles with the
Integrated Trailer Brake Control
(ITBC) system, the trailer brake
display appears in the DIC.
TRAILER GAIN shows the trailer
gain setting. This setting can be
adjusted from 0.0 to 10.0 with either
a trailer connected or disconnected.
TRAILER OUTPUT shows the
power output to the trailer any time
a trailer with electric brakes is
connected. Output is displayed as a
bar graph. Dotted lines may appear
in the OUTPUT display if a trailer is
not connected.
Off Road : Displays vehicle pitch
and roll information, road wheel
angle, and four-wheel drive (4WD)
status. Follow Distance :
If equipped, the
current follow time to the vehicle
ahead is displayed as a time value
on this page.
Driver Assistance : If equipped,
shows information for Lane Keep
Assist (LKA) and Forward Collision
Alert (FCA).
Info Page Options : Scroll to
choose which info pages appear on
the DIC. Press the thumbwheel to
select or deselect.
Blank Page : Shows no
information.
Head-Up Display (HUD)
{Warning
If the HUD image is too bright or
too high in your field of view, it
may take you more time to see
things you need to see when it is
dark outside. Be sure to keep the
HUD image dim and placed low in
your field of view. If equipped with HUD, some
information about the operation of
the vehicle is projected onto the
windshield. The image is projected
through the HUD lens on top of the
instrument panel. The information
appears as an image focused out
toward the front of the vehicle.
Caution
If you try to use the HUD image
as a parking aid, you may
misjudge the distance and
damage your vehicle. Do not use
the HUD image as a parking aid.
The HUD information can be
displayed in various languages. The
speedometer reading and other
numerical values can be displayed
in either English or metric units.
The language selection is changed
through the radio, and the units of
measurement is changed through
the instrument cluster. See
“Settings” in the infotainment
manual and “Options”under
Instrument Cluster 0127.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
156 Instruments and Controls
.Vehicle Security
. Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction in performance, proceed to your
destination. The performance may
be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/
H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal, brakes,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
The following are all possible
vehicle personalization features.
Depending on the vehicle, some
may not be available.
For System, Apps, and Personal
features and functions, see
“Settings”
in the infotainment
manual.
To access the vehicle
personalization menu:
1. Touch the Settings icon on the Home Page of the infotainment
display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch
9orRto turn a feature
off or on.
5. Touch
zto go to the top level
of the Settings menu.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
158 Instruments and Controls
ahead of you starts moving again.
SeeAdaptive Cruise Control (1500
Series) 0246.
Touch Off or On.
Lane Change Alert
This allows the feature to be turned
on or off. See Lane Change Alert
(LCA) (1500 Series) 0275.
Touch Off or On.
Park Assist
This allows the feature to be turned
on or off. See Assistance Systems
for Parking or Backing 0257.
Select Off, On, or On with Towbar.
Rear Camera Park Assist Symbols
This setting enables the Rear
Camera Park Assist Symbols. See
Assistance Systems for Parking or
Backing 0257.
Touch Off or On. Rear Cross Traffic Alert
This allows the Rear Cross Traffic
Alert feature to be turned on or off.
See
Assistance Systems for Parking
or Backing 0257.
Touch Off or On.
Comfort and Convenience
Touch and the following may
display:
. Chime Volume
. Reverse Tilt Mirror
. Remote Mirror Folding
Chime Volume
This determines the chime volume
level.
Touch the controls on the
infotainment display to adjust the
volume.
Reverse Tilt Mirror
This allows the feature to be turned
on or off. See Reverse Tilt Mirrors
0 45. Touch Off, On - Driver and
Passenger, On - Driver, or On -
Passenger.
Remote Mirror Folding
When on, the outside mirrors will
remotely fold or unfold when the
Remote Keyless Entry (RKE)
transmitterQorKbutton is
pressed and held. See Folding
Mirrors 043.
Touch Off or On.
Lighting
Touch and the following may
display:
. Vehicle Locator Lights
. Exit Lighting
Vehicle Locator Lights
This setting flashes the vehicle’ s
headlamps when
Kis pressed on
the Remote Keyless Entry (RKE)
transmitter.
Touch Off or On.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
160 Instruments and Controls
cold days. SeeHeated and
Ventilated Front Seats 061 and
Remote Vehicle Start 024.
If equipped with Auto Heated
Steering Wheel, this feature will turn
on when the Remote Start Auto
Heated Seats turn on.
Touch Off or On.
Remote Window Operation
If equipped, this feature enables
remote operation of the windows
with the RKE transmitter. See
Remote Keyless Entry (RKE)
System Operation (Key Access)
0 13 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15.
Touch Off or On.
Passive Door Unlock
This allows the selection of what
doors will unlock when using the
button on the driver door to unlock
the vehicle.
Touch Off, All Doors, or Driver
Door Only. Passive Door Lock
This allows passive locking to be
turned on or off and selects
feedback. See
Remote Keyless
Entry (RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 15.
Touch Off, On with Horn
Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when
the RKE transmitter is left in the
vehicle. This menu also enables
Remote No Longer In Vehicle Alert.
Touch Off or On.
Seating Position
Touch and the following may
display:
. Seat Entry Memory
. Seat Exit Memory Seat Entry Memory
This feature automatically recalls
the previously stored 1 or 2 button
positions when the ignition is
changed from off to on or ACC/
ACCESSORY. See
Memory Seats
0 59.
Touch Off or On.
Seat Exit Memory
This feature automatically recalls
the previously stored exit button
positions when the ignition is
changed from on or ACC/
ACCESSORY to off if the driver
door is open or opened. See
Memory Seats 059.
Touch Off or On.
Teen Driver
See “Teen Driver” under“Settings”
in the infotainment manual.
Valet Mode
This will lock the infotainment
system and steering wheel controls.
It may also limit access to vehicle
storage locations, if equipped.