winter tires CHEVROLET SILVERADO 2500 2020 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 197
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
. Pass with caution.
. Keep windshield wiping
equipment in good shape.
. Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper
tread depth. See Tires0379.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving
on flat or rolling terrain. Tips include: .
Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the
vehicle on a long downhill slope
can cause brake overheating, can
reduce brake performance, and
could result in a loss of braking.
Shift the transmission to a lower
gear to let the engine assist the
brakes on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. This can cause
overheating of the brakes and
(Continued)
Warning (Continued)
loss of steering assist. Always
have the engine running and the
vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills;
something could be in your lane
(e.g., stalled car, crash).
. Pay attention to special road
signs (e.g., falling rocks area,
winding roads, long grades,
passing or no-passing zones)
and take appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and
the road creates less traction or
grip, so drive carefully. Wet ice can
occur at about 0 °C (32 °F) when

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 327
Vehicle Care
General Information
General Information . . . . . . . . . . 328
California Proposition65 Warning . . . . . . . . . . . . . . . . . 329
California Perchlorate Materials Requirements . . . . . 329
Accessories and Modifications . . . . . . . . . . . . . . . . 329
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 330
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 330
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 332
Engine Oil . . . . . . . . . . . . . . . . . . . . 339
Engine Oil Life System . . . . . . . 341
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 343
Engine Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . 343
Engine Air Cleaner/Filter . . . . . . 344
Cooling System . . . . . . . . . . . . . . 346
Engine Overheating . . . . . . . . . . 351
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . 352
Engine Fan . . . . . . . . . . . . . . . . . . . 353 Power Steering Fluid . . . . . . . . . 353
Washer Fluid . . . . . . . . . . . . . . . . . 354
Brakes . . . . . . . . . . . . . . . . . . . . . . . 355
Brake Pad Life System . . . . . . . 356
Brake Fluid . . . . . . . . . . . . . . . . . . . 357
Battery - North America . . . . . . 358
Four-Wheel Drive . . . . . . . . . . . . . 360
Front Axle . . . . . . . . . . . . . . . . . . . . 361
Rear Axle . . . . . . . . . . . . . . . . . . . . 361
Noise Control System . . . . . . . . 361
Starter Switch Check . . . . . . . . . 362
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 363
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 363
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 363
Wiper Blade Replacement . . . . 364
Glass Replacement . . . . . . . . . . 365
Windshield Replacement . . . . . 365
Gas Strut(s) . . . . . . . . . . . . . . . . . . 365
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . . . 366
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 366
Halogen Bulbs . . . . . . . . . . . . . . . . 366
LED Lighting . . . . . . . . . . . . . . . . . 367 Headlamps, Front Turn Signal,
Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 367
Taillamps, Turn Signal, Stoplamps, and Back-Up
Lamps . . . . . . . . . . . . . . . . . . . . . . 368
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 369
License Plate Lamp . . . . . . . . . . 369
Electrical System
Electrical System Overload . . . 370
Fuses and Circuit Breakers . . . 370
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 371
Instrument Panel Fuse
Block (Left) . . . . . . . . . . . . . . . . . 374
Instrument Panel Fuse Block (Right) . . . . . . . . . . . . . . . . . . . . . . 376
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 379
All-Season Tires . . . . . . . . . . . . . . 379
Winter Tires . . . . . . . . . . . . . . . . . . 380
Low-Profile Tires . . . . . . . . . . . . . 380
All-Terrain Tires . . . . . . . . . . . . . . . 381
Tire Sidewall Labeling . . . . . . . . 381
Tire Designations . . . . . . . . . . . . . 383
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 385

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
380 Vehicle Care
performance on most road surfaces
and weather conditions. Original
equipment tires designed to GM's
specific tire performance criteria
have a TPC specification code
molded onto the sidewall. Original
equipment all-season tires can be
identified by the last two characters
of this TPC code, which will
be“MS.”
Consider installing winter tires on
the vehicle if frequent driving on
snow or ice-covered roads is
expected. All-season tires provide
adequate performance for most
winter driving conditions, but they
may not offer the same level of
traction or performance as winter
tires on snow or ice-covered roads.
See Winter Tires 0380.
Winter Tires
This vehicle was not originally
equipped with winter tires. Winter
tires are designed for increased
traction on snow and ice-covered
roads. Consider installing winter
tires on the vehicle if frequent
driving on ice or snow covered roads is expected. See your dealer
for details regarding winter tire
availability and proper tire selection.
Also, see
Buying New Tires 0399.
With winter tires, there may be
decreased dry road traction,
increased road noise, and shorter
tread life. After changing to winter
tires, be alert for changes in vehicle
handling and braking.
If using winter tires:
. Use tires of the same brand and
tread type on all four wheel
positions.
. Use only radial ply tires of the
same size, load range, and
speed rating as the original
equipment tires.
Winter tires with the same speed
rating as the original equipment tires
may not be available for H, V, W, Y,
and ZR speed rated tires. If winter
tires with a lower speed rating are
chosen, never exceed the tire's
maximum speed capability.
Low-Profile Tires
If the vehicle has 275/60R20 or
275/50R22 size tires, they are
classified as low-profile tires.
Caution
Low-profile tires are more
susceptible to damage from road
hazards or curb impact than
standard profile tires. Tire and/or
wheel assembly damage can
occur when coming into contact
with road hazards like potholes,
or sharp edged objects, or when
sliding into a curb. The warranty
does not cover this type of
damage. Keep tires set to the
correct inflation pressure and
when possible, avoid contact with
curbs, potholes, and other road
hazards.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
Vehicle Care 401
Winter tires with the same speed
rating as the original equipment
tires may not be available for H,
V, W, Y and ZR speed rated
tires. Never exceed the winter
tires’maximum speed capability
when using winter tires with a
lower speed rating.
If the vehicle tires must be
replaced with a tire that does not
have a TPC Spec number, make
sure they are the same size,
load range, speed rating, and
construction (radial) as the
original tires.
Vehicles that have a tire
pressure monitoring system
could give an inaccurate
low-pressure warning if non-TPC
Spec rated tires are installed.
See Tire Pressure Monitor
System 0389.
The Tire and Loading
Information label indicates the
original equipment tires on the vehicle. See
Vehicle Load Limits
0 200 for the label location and
more information about the Tire
and Loading Information label.
Different Size Tires and
Wheels
If wheels or tires are installed that
are a different size than the original
equipment wheels and tires, vehicle
performance, including its braking,
ride and handling characteristics,
stability, and resistance to rollover
may be affected. If the vehicle has
electronic systems such as antilock
brakes, rollover airbags, traction
control, electronic stability control,
or All-Wheel Drive, the performance
of these systems can also be
affected.
{Warning
If different sized wheels are used,
there may not be an acceptable
level of performance and safety if
tires not recommended for those
(Continued)
Warning (Continued)
wheels are selected. This
increases the chance of a crash
and serious injury. Only use GM
specific wheel and tire systems
developed for the vehicle, and
have them properly installed by a
GM certified technician.
See Buying New Tires 0399 and
Accessories and Modifications
0 329.
Uniform Tire Quality
Grading
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires by
treadwear, traction, and
temperature performance. This
applies only to vehicles sold in
the United States. The grades
are molded on the sidewalls of
most passenger car tires. The

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
402 Vehicle Care
Uniform Tire Quality Grading
(UTQG) system does not apply
to deep tread, winter tires,
compact spare tires, tires with
nominal rim diameters of
10 to 12 inches (25 to 30 cm),
or to some limited-production
tires.
While the tires available on
General Motors passenger cars
and light trucks may vary with
respect to these grades, they
must also conform to federal
safety requirements and
additional General Motors Tire
Performance Criteria (TPC)
standards.
Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width. For
example:Treadwear 200 Traction AA
Temperature A
All Passenger Car Tires Must
Conform to Federal Safety
Requirements In Addition To
These Grades.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
specified government test
course. For example, a tire
graded 150 would wear one and
one-half (1½) times as well on
the government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart significantly from the
norm due to variations in driving
habits, service practices and
differences in road
characteristics and climate.Traction
The traction grades, from
highest to lowest, are AA, A, B,
and C. Those grades represent
the tire's ability to stop on wet
pavement as measured under
controlled conditions on
specified government test
surfaces of asphalt and
concrete. A tire marked C may
have poor traction performance.
Warning: The traction grade
assigned to this tire is based on
straight-ahead braking traction
tests, and does not include
acceleration, cornering,
hydroplaning, or peak traction
characteristics.
Temperature
The temperature grades are A
(the highest), B, and C,
representing the tire's resistance
to the generation of heat and its
ability to dissipate heat when
tested under controlled
conditions on a specified indoor

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
466 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 487
Assistance Program,Roadside . . . . . . . . . . . . . . . . . . . . . . 465
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 268
Assistance Systems for Parking and Backing . . . . . . . . . . 257
Auto Stop
Stop/Start System . . . . . . . . . . . . 213
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 44
Door Locks . . . . . . . . . . . . . . . . . . . . . 26
Emergency Braking (AEB) . . . . 271
Headlamp System . . . . . . . . . . . . 168
Transmission . . . . . . . . . . . . . . . . . 221
Transmission Fluid . . . . . . . . . . . 343
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 224
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 363
Auxiliary Roof Mounted Lamp . . . . . . . . . . 171
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 361
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 361
B
Battery Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 175 Battery (cont'd)
Load Management . . . . . . . . . . . . 174
Power Protection . . . . . . . . . . . . . 175
Battery - North America . . . . 358, 419
Blade Replacement, Wiper . . . . . 364
Blind Spot Mirrors . . . . . . . . . . . . . . . 44
Brake
Electric Boost . . . . . . . . . . . . . . . . . 232
Parking, Electric . . . . . . . . . . . . . . 233
System Warning Light . . . . . . . . 140
Brake Pad Life System . . . . . . . . . 356
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 355 Antilock . . . . . . . . . . . . . . . . . . . . . . . 232
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 234
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Pad Life System . . . . . . . . . . . . . . 356
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 188 Automatic
Emergency (AEB) . . . . . . . . . . . 271
Braking System Front Pedestrian (FPB) . . . . . . . 272
Break-In, New Vehicle . . . . . . . . . . 208
Bulb Replacement Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 369
Halogen Bulbs . . . . . . . . . . . . . . . . 366
Headlamp Aiming . . . . . . . . . . . . . 366 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . . . 366
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 367
License Plate Lamps . . . . . . . . . 369
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 368
Buying New Tires . . . . . . . . . . . . . . . 399
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 121
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 329
California Proposition
65 Warning . . . . . . . . . .329, 358, 419, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 457
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 220
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 28
Winter Driving . . . . . . . . . . . . . . . . 197

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
496 Index
Speedometer . . . . . . . . . . . . . . . . . . . 131
Start Assist, Hill . . . . . . . . . . . . . . . . . 235
Start Vehicle, Remote . . . . . . . . . . . 24
Starter Switch Check . . . . . . . . . . . 362
Starting the Engine . . . . . . . . . . . . . 212
Steering . . . . . . . . . . . . . . . . . . . . . . . . 188Fluid, Power . . . . . . . . . . . . . . . . . . 353
Heated Wheel . . . . . . . . . . . . . . . . 120
Wheel Adjustment . . . . . . . . . . . . .119
Wheel Controls . . . . . . . . . . . . . . . 120
Steering Column Lock . . . . . . . . . . . 38
Steps
Power Assist . . . . . . . . . . . . . . . . . . . 36
Stop/Start System . . . . . . . . . . . . . . 213
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 368
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Storage Areas Center Console . . . . . . . . . . . . . . . .114
Floor Console . . . . . . . . . . . . . . . . .115
Glove Box . . . . . . . . . . . . . . . . . . . . .113
Underseat . . . . . . . . . . . . . . . . . . . . .114
Storage Compartments . . . . . . . . . 113
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 199
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 51 Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Brake Pad Life . . . . . . . . . . . . . . . . 356
Engine Air Filter Life . . . . . . . . . . 343
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 268
Infotainment . . . . . . . . . . . . . 176, 474
Noise Control . . . . . . . . . . . . . . . . . 361
Systems Driver Assistance . . . . . . . . . . . . . 256
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 132
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 28
TaillampsBulb Replacement . . . . . . . . . . . . 368
Task Lighting . . . . . . . . . . . . . . . . . . . 171
Text Telephone (TTY) Users . . . . 464
Theft-Deterrent Systems . . . . . . . . . 39 Immobilizer . . . . . . . . . . . . . . . . . . . . . 39
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 All-Season . . . . . . . . . . . . . . . . . . . . 379
All-Terrain . . . . . . . . . . . . . . . . . . . . 381
Buying New Tires . . . . . . . . . . . . . 399
Chains . . . . . . . . . . . . . . . . . . . . . . . . 404
Changing . . . . . . . . . . . . . . . . . . . . . 407 Tires (cont'd)
Designations . . . . . . . . . . . . . . . . . 383
Different Size . . . . . . . . . . . . . . . . . 401
Full-Size Spare . . . . . . . . . . . . . . . 418
If a Tire Goes Flat . . . . . . . . . . . . 405
Inspection . . . . . . . . . . . . . . . . . . . . 396
Low Profile . . . . . . . . . . . . . . . . . . . 380
Pressure . . . . . . . . . . . . . . . . . 387, 389
Pressure Light . . . . . . . . . . . . . . . . 145
Pressure Monitor Operation . . 390
Pressure Monitor System . . . . . 389
Rotation . . . . . . . . . . . . . . . . . . . . . . 396
Sidewall Labeling . . . . . . . . . . . . . 381
Terminology and Definitions . . 385
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 401
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 403
Wheel Replacement . . . . . . . . . . 403
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 398
Winter . . . . . . . . . . . . . . . . . . . . . . . . 380
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 280
Tow/Haul Mode . . . . . . . . . . . . . . . . . 226
Tow/Haul Mode Light . . . . . . . . . . . 142
Towing
Driving Characteristics . . . . . . . . 287
Equipment . . . . . . . . . . . . . . . . . . . . 297

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
498 Index
Windows (cont'd)Manual . . . . . . . . . . . . . . . . . . . . . . . . . 49
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Windshield Replacement . . . . . . . . . . . . . . . . . 365
Wiper/Washer . . . . . . . . . . . . . . . . 120
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 197
Winter Tires . . . . . . . . . . . . . . . . . . . . 380
Wiper Blade Replacement . . . . . . 364
Wireless Charging . . . . . . . . . . . . . . 124