key CHEVROLET SILVERADO 2500 2022 Owner's Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Keys, Doors, and Windows 25
assistance is required. If equipped with
Keyless Access, a locked tailgate can be
opened if the RKE transmitter is within
1 m (3 ft).
To close the tailgate, firmly push it upward
until it latches. Pull it back to be sure it is
latched securely.
Power Tailgate
{Warning
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
If equipped with a power open/close
tailgate, the tailgate can be opened or
closed in several ways. To open the tailgate,
do one of the following:
.Pressxtwice quickly on the RKE
transmitter until the tailgate moves. See
Remote Keyless Entry (RKE) System
Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
If equipped with Keyless Access, a locked
tailgate can be opened if the RKE
transmitter is within 1 m (3 ft).
.Press5on the center stack.
.Press the touch pad on the tailgate
handle after unlocking all doors.
To close the tailgate, do one of the
following:
.Pressxon the RKE transmitter once,
then quickly press and hold
xuntil the
tailgate completely closes. If
xis
released prior to it being fully closed, the
tailgate will reopen.
.Press and hold5on the center stack
until the tailgate is fully closed. If
5
is released prior to the tailgate being
fully closed, it will reopen. A chime will
sound when the tailgate is fully closed.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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26 Keys, Doors, and Windows
.Press the touch pad on the tailgate
handle.
A chime sounds and the taillamps flash
during the closing operation. If the warning
chime is not functioning, the tailgate will
not power close. Power opening is still
enabled. See your dealer for service.
The power tailgate may be temporarily
disabled after repeated power cycling over a
short period of time. If this occurs, the
tailgate can still be operated manually.
The vehicle must be in P (Park) to operate
the power tailgate. If the vehicle is shifted
out of P (Park) while the power function is
in progress, the tailgate will continue to
completion. If the vehicle is accelerated
while the tailgate is still closing, the tailgate
may stop and reverse direction. Make sure
the tailgate is closed and latched before
driving. Lift-to-Close Operation
To close the tailgate using the lift-to-close
feature, lift the tailgate from the full-open
position to at least 10 cm (4 in) and hold it
momentarily. Then, the tailgate will start
closing automatically. If the tailgate is lifted
more than halfway between open and close,
then it will not close automatically.
Obstacle Detection
If the tailgate encounters an obstacle during
a power open cycle, it will stop on the
obstacle. After removing the obstruction, the
tailgate can be allowed to open. If the
tailgate encounters an obstacle during the
closing cycle, it will stop and reverse to
full open.If the tailgate encounters multiple obstacles,
the power function will deactivate. After
removing the obstructions, manually close
the tailgate to resume normal power
operation.
Manual Operation
The tailgate can be manually closed from
the full-open position when the tailgate is
lifted in a continuous motion. If the tailgate
motion is stopped between the full-open
and half-closed positions, the lift-to-close
feature can engage and power close the
tailgate. If the touch pad is pressed during
power operation, the tailgate will stop and
allow manual operation. The tailgate must
be held after stopping, or it will continue
to open.
MultiFlex Tailgate
{Warning
Make sure there is no one in the way of
the power tailgate as it is opening and
closing, and keep hands away from the
tailgate hinges when in use. You or
others could be injured if caught in the
path of the power tailgate or tailgate
hinges.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Keys, Doors, and Windows 27
Caution
To avoid damage to the tailgate, make
sure the area behind the tailgate is clear
before opening it.
If equipped with this feature, the vehicle
must be in P (Park).
Switches in the inner tailgate prevent the
primary tailgate from being opened when
the inner tailgate is not fully closed.
To open the primary tailgate:
.Pressxtwice quickly on the RKE
transmitter until the tailgate moves. See
Remote Keyless Entry (RKE) System
Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
If equipped with Keyless Access, the
tailgate can be opened if the RKE
transmitter is within 1 m (3 ft)..Press5on the center stack.
.Press the lower touch pad on the tailgate
handle after unlocking all doors. Use the
top of the tailgate to pull against if
assistance is required.
To close the primary tailgate, firmly push it
upward until it latches. Pull it back to be
sure it is latched securely.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
28 Keys, Doors, and Windows
To open the inner tailgate, press the upper
touch pad on the tailgate handle after
unlocking all doors. Pull the top of the
tailgate to open.
Caution
Do not open the inner tailgate with the
primary tailgate open if there is a hitch
ball or trailer attached. This may damage
the tailgate.
To close the inner tailgate with the primary
tailgate closed, firmly push or pull it upward
until it latches. Pull it back to be sure it is
latched securely.
To close the inner tailgate with the primary
tailgate open:
.Hold the primary tailgate and firmly close
the inner tailgate.
.Raise the inner tailgate so it meets the
primary tailgate and close together at the
same time.
When using the tailgate step as a load stop,
the load must be secured as the load could
shift. See Cargo Tie-Downs 098.
MultiFlex Inner Tailgate Enable/Disable
The MultiFlex inner tailgate may be
equipped with an enable/disable feature to
prevent the inner tailgate from being
opened when a hitch or other equipment is
installed that could damage the inner
tailgate.
To disable the inner tailgate from opening:
ensure that the remote key is within
1 meter (3 ft) of the rear bumper and then
hold the upper touchpad on the tailgate
handle for three seconds. The tail lamps will
flash to alert you that the inner gate has
been disabled. The inner and outer tailgate

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Keys, Doors, and Windows 29
can still be operated like a traditional
tailgate, but the inner gate will not be able
to be opened alone.
To enable the inner tailgate function, hold
the upper touchpad on the handle for
3 seconds until the tail lamps flash. The
inner tailgate can now be opened separately
from the outer tailgate.
Tailgate Step
{Warning
To avoid personal injury, keep hands
away from the hinges when operating
the tailgate step.
With the primary and inner tailgates open,
the tailgate step can be lowered to access
the pickup bed.
Using the Step
Caution
When using the tailgate as a step, the
load rating is 170 kg (375 lb), which
includes a person and cargo. Overloading
the tailgate step can cause damage to
the tailgate system.
.To lower the tailgate step, press the
button at the center of the step. Make
sure it lowers to the fully open position.
.To close the tailgate step, lift it firmly.
Make sure that both side latches are
engaged.
Do not place a load on top of the step when
using it as a load stop.
Using the Assist Handle

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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30 Keys, Doors, and Windows
The assist handle helps with entering the
pickup box. To use:1. Lift up on the handle until it locks in the open position.
2. To return the assist handle, pull the release lever toward the ball end of the
handle and push the handle back to the
closed position.
Applying Loads to Tailgates
Caution
Do not put ramp loads on the inner
tailgate alone. Damage to the inner
tailgate may occur.
Preferred Method
Alternate Method
When applying any load to the tailgate,
distribute the weight evenly across the
width of the tailgate. This applies to all
tailgate types.
.Use a load-distributing member (1).
.Secure the ramp to the bumper (2).
Transporting Items That Can
Catch Fire
{Warning
To avoid personal injury and/or vehicle
damage when transporting items that
can catch fire, such as leaves, mulch, hay,
or cardboard, in the truck bed:
.Make sure items are securely
contained inside the truck bed. Never
allow them to hang over the sides or
fall in between the truck bed and
the cab.
.Never place items between the cab
and the truck bed. They could touch
hot exhaust parts and ignite.
{Warning
Keep cigarettes, sparks, and other ignition
sources away from the area between the
bed of the truck and cab. They could fall
onto the fuel system below and start a
fire. You or others could be injured and/
or the vehicle damaged.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Keys, Doors, and Windows 31
Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting the
vehicle, be sure the power assist step is
fully extended. Do not step on the power
assist step while it is moving. Never place
hands or other body parts between the
extended power assist step and the
vehicle.
If equipped, the power assist steps will
deploy when the door is opened and
automatically retract three seconds after the
door is closed. The power assist steps will
retract immediately if the vehicle starts
moving. Check the step position before
exiting the vehicle.
Disable the power assist steps before jacking
or placing any object under the vehicle.
Keep hands, children, pets, objects, and
clothing clear of the power assist steps
when in motion. The steps will reverse
direction if they encounter an obstruction
when opening or closing. Remove the
obstruction, then open and close the door
on the same side to complete the motion of the assist steps. If the obstruction is not
cleared, the assist steps remain extended
while driving.
To extend both power assist steps for
cleaning, press
jwhile the vehicle is in
P (Park) or N (Neutral). Press
jagain to
retract them. The Driver Information Center
(DIC) will display a message.
Enable/Disable
Press and hold
jfor four seconds to lock
and disable the power assist steps. Press
and hold
jfor four seconds again to
enable them. The DIC will display a
message. Ice Buildup
Too much ice buildup may prevent
deployment of the power assist steps. If this
happens, disable the power assist steps,
clear the ice, then enable the assist steps
and confirm normal function prior to use.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
The indicator light, on the instrument panel
near the windshield, indicates the status of
the system.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
32 Keys, Doors, and Windows
Off :Alarm system is disarmed.
On Solid : Vehicle is secured during the
delay to arm the system.
Fast Flash : Vehicle is unsecured. A door or
the hood is open.
Slow Flash : Alarm system is armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of two ways:
.Use the RKE transmitter.
.With a door open, pressQon the
interior of the door.
3. After 30 seconds, the alarm system will arm and the indicator light will begin to
slowly flash. Pressing
Qon the RKE
transmitter a second time will bypass
the 30-second delay and immediately
arm the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the key.
If the driver door is opened without first
unlocking with the RKE transmitter, the horn
will chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started, or the door is not unlocked by pressing
K
on the RKE transmitter during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door or the hood is opened
without first disarming the system. When
the alarm is activated, the turn signals flash
and the horn sounds for about 30 seconds.
The alarm system will then re-arm to
monitor for the next unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the RKE transmitter.
.Start the vehicle.
To avoid setting off the alarm by mistake:
.Lock the vehicle after all occupants have
exited.
.Always unlock a door with the RKE
transmitter.
Unlocking the driver door with the key
will not disarm the system or turn off the
alarm.
How to Detect a Tamper Condition
IfKis pressed on the RKE transmitter and
the horn chirps three times, an alarm
occurred previously while the alarm system
was armed.
If the alarm has been activated, a message
will appear on the DIC.
Steering Column Lock
If equipped, the steering column lock is a
theft-deterrent device. This feature locks the
steering column when the vehicle is turned
off and the driver door is opened, or when
the driver door is opened and then the
vehicle is turned off. The steering column
unlocks when the vehicle is turned on.
The Driver Information Center (DIC) may
display one of these messages:
.A message to service the steering column
lock indicates that an issue has been
detected with the column lock feature
and the vehicle should be serviced.
.A message that the steering column is
locked indicates that the engine is
running, but the steering column is still
locked. It is normal for the column to be
locked during a remote start, but the
column should unlock after the brake

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Keys, Doors, and Windows 33
pedal is pressed and the vehicle is started.
No message will display during a remote
start.
.A message that the steering wheel must
be turned and the vehicle must be started
again indicates that the column lock
mechanism is bound, the column locking
device was unable to unlock the steering
column, and the vehicle did not start.
If this happens, immediately turn the
steering wheel from side to side to
unbind the column lock. If this does not
unlock the steering column, turn the
vehicle off and open the driver door to
reset the system. Then turn the vehicle
on and immediately turn the steering
wheel side to side for about 15 seconds.
In some cases, it may take significant
force to unbind the column.
To keep the steering column from binding,
straighten the front wheels before turning
off the vehicle.
Immobilizer
See Radio Frequency Statement 0417.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the vehicle is turned off.
The system is automatically disarmed when
the ignition is turned from off to on.
The security light, in the instrument cluster,
comes on if there is a problem with arming
or disarming the theft-deterrent system.
The system has one or more RKE
transmitters matched to an immobilizer
control unit in your vehicle. Only a correctly
matched RKE transmitter will start the
vehicle. If the transmitter is ever damaged,
you may not be able to start your vehicle. When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on. If the engine does not
start and the security light stays on, there is
a problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition modes
(ACC/ACCESSORY, on, off), and the RKE
transmitter appears to be undamaged, try
another transmitter. Or, you may try placing
the transmitter in the transmitter pocket
located in the center console. See
Remote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
If the ignition mode will not change with
the other transmitter or with the
transmitter in the transmitter pocket, your
vehicle needs service. If the ignition does
change modes, the first transmitter may be
faulty. See your dealer who can service the
theft-deterrent system and have a new RKE
transmitter programmed to the vehicle.
It is possible for the immobilizer system to
learn new or replacement RKE transmitters.
Up to eight transmitters can be
programmed for the vehicle. To program
additional transmitters, see "Programming

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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34 Keys, Doors, and Windows
Transmitters to the Vehicle" underRemote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013
Do not leave the transmitter or device that
disarms or deactivates the vehicle theft
system in the vehicle.
When equipped with a key, if the engine
still does not start, and the key appears to
be undamaged, try another ignition key.
It may be necessary to check the fuse. See
Fuses and Circuit Breakers 0336. If the
engine still does not start with the other
key, the vehicle needs service. If the vehicle
does start, the first key may be faulty. See
your dealer. It is possible for the
immobilizer system to learn new or
replacement keys. Up to eight keys can be
programmed for the vehicle. To program
additional keys, see Keys (Key Access)07or
Keys (Keyless Access) 09. Do not leave the
key or device that disarms or deactivates
the vehicle theft system in the vehicle.
See your dealer to get a new key blank cut
exactly as the ignition key that operates the
system.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
Standard Mirrors
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
Trailer-Tow Mirrors
The upper portion of both the driver and
passenger mirrors is flat.
The lower portion of both the driver and
passenger mirrors is convex. A convex
mirror’s surface is curved so more can be
seen from the driver seat. The lower portion
is adjusted manually.
Manual Mirrors
If equipped, adjust manual mirrors by
moving the mirror up and down or left to
right to see a little of the side of the vehicle
and to have a clear view behind the vehicle.
Using hood-mounted air deflectors and
add-on convex mirror attachments could
decrease mirror performance.
Trailer-Tow Mirrors
Extending Mirrors
Trailer tow mirrors can extend out for better
visibility when towing a trailer.