maintenance CHEVROLET SILVERADO 2500 2022 Owners Manual

Silverado
2500 HD/3500 HD Owner’s Manual
20222022 Silverado 2500 HD/3500 HD
Operating, servicing and maintaining a passenger
vehicle or of-highway motor vehicle can expose
you to chemicals including engine exhaust, carbon
monoxide, phthalates, and lead, which are known
to the State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your
vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
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Customer Assistance
1-800-222-1020
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United States and Canada
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Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 7
Seats and Restraints . . . . . . . . . . . . . . . . . . . . 46
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Instruments and Controls . . . . . . . . . . . . . . 100
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Infotainment System . . . . . . . . . . . . . . . . . . . 148
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . 202
Driving and Operating . . . . . . . . . . . . . . . . . 209
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Service and Maintenance . . . . . . . . . . . . . . . 391
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 405
Customer Information . . . . . . . . . . . . . . . . . 409
Reporting Safety Defects . . . . . . . . . . . . . . . 417
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
Connected Services . . . . . . . . . . . . . . . . . . . . . 425
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, SILVERADO, and Z71
are trademarks and/or service marks of
General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes subsequent to the printing of this owner’s
manual, including changes in standard or
optional content.
If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement
for additional and specific information on
this engine.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Litho in U.S.A.
Part No. 84767841 A First Printing©2021 General Motors LLC. All Rights Reserved.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
72 Seats and Restraints
system from properly turning off the
passenger airbag(s). SeePassenger Sensing
System 067.
If the vehicle has rollover roof-rail airbags,
see Different Size Tires and Wheels 0360
for additional important information.
If a snow plow is added to the vehicle, the
airbags should still work properly. The
airbag systems were designed to work
properly under a wide range of conditions,
including snow plowing with vehicles that
have the optional snow plow prep package
(RPO VYU). Do not change or defeat the
snow plow's “tripping mechanism.” If you
do, it can damage the snow plow and the
vehicle, and may cause an airbag
deployment.
If the vehicle must be modified because you
have a disability and have questions about
whether the modifications will affect the
vehicle's airbag system, or if you have
questions about whether the airbag system
will be affected if the vehicle is modified for
any other reason, call Customer Assistance.
See Customer Assistance Offices 0411.Airbag System Check
The airbag system does not need regularly
scheduled maintenance or replacement.
Make sure the airbag readiness light is
working. See Airbag Readiness Light 0114.
Caution
If an airbag covering is damaged, opened,
or broken, the airbag may not work
properly. Do not open or break the airbag
coverings. If there are any opened or
broken airbag coverings, have the airbag
covering and/or airbag module replaced.
For the location of the airbags, see Where
Are the Airbags? 064. See your dealer
for service.
Replacing Airbag System Parts
after a Crash
{Warning
A crash can damage the airbag systems
in the vehicle. A damaged airbag system
may not properly protect you and your
passenger(s) in a crash, resulting in
serious injury or even death. To help (Continued)
Warning (Continued)
make sure the airbag systems are
working properly after a crash, have
them inspected and any necessary
replacements made as soon as possible.
If an airbag inflates, you will need to
replace airbag system parts. See your dealer
for service.
If the airbag readiness light stays on after
the vehicle is started or comes on when you
are driving, the airbag system may not work
properly. Have the vehicle serviced right
away. See Airbag Readiness Light 0114.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
112 Instruments and Controls
.It takes a little more, or less fuel to fill up
than the gauge indicated. For example,
the gauge may have indicated the tank
was half full, but it actually took a little
more, or less than half the tank's capacity
to fill the tank.
.The gauge moves a little while turning a
corner, speeding up or braking.
.The gauge takes a few seconds to
stabilize after the ignition is turned on
and goes back to empty when the
ignition is turned off.
Engine Oil Pressure Gauge
Uplevel Metric Shown, Base Level andMidlevel Similar
Uplevel English Shown, Base Level and
Midlevel Similar
The engine oil pressure gauge shows the
engine oil pressure in kPa (kilopascals)
or psi (pounds per square inch) when the
engine is running.
Oil pressure can vary with engine speed,
outside temperature, coolant temperature,
and oil viscosity.
On some models, the oil pump will vary
engine oil pressure according to engine
needs. Oil pressure may change quickly as
the engine speed or load varies. This is
normal. If the oil pressure warning light or
Driver Information Center (DIC) message indicates oil pressure outside the normal
operating range, check the vehicle's oil as
soon as possible.
See
Engine Oil 0311.
Caution
Lack of proper engine oil maintenance
can damage the engine. Driving with the
engine oil low can also damage the
engine. The repairs would not be covered
by the vehicle warranty. Check the oil
level as soon as possible. Add oil if
required, but if the oil level is within the
operating range and the oil pressure is
still low, have the vehicle serviced.
Always follow the maintenance schedule
for changing engine oil.
If the vehicle has a diesel engine, see the
Duramax diesel supplement.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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116 Instruments and Controls
Charging System Light
The charging system light comes on briefly
when the ignition is turned on, but the
engine is not running, as a check to show
the light is working. It should go out when
the engine is started.
If the light stays on, or comes on while
driving, there may be a problem with the
electrical charging system. Have it checked
by your dealer. Driving while this light is on
could drain the battery.
When this light comes on, or is flashing, the
Driver Information Center (DIC) also displays
a message.
If a short distance must be driven with the
light on, be sure to turn off all accessories,
such as the radio and air conditioner. Find a
safe place to stop the vehicle.
Malfunction Indicator Lamp
(Check Engine Light)
This light is part of the vehicle’s emission
control on-board diagnostic system. If this
light is on while the engine is running, a
malfunction has been detected and the
vehicle may require service. The light should
come on to show that it is working when
the ignition is on and the engine is not
running. SeeIgnition Positions (Keyless
Access) 0229 or
Ignition Positions (Key Access) 0227.
Malfunctions are often indicated by the
system before any problem is noticeable.
Being aware of the light and seeking service
promptly when it comes on may prevent
damage.
Caution
If the vehicle is driven continually with
this light on, the emission control system
may not work as well, the fuel economy
may be lower, and the vehicle may not
run smoothly. This could lead to costly
repairs that might not be covered by the
vehicle warranty.
Caution
Modifications to the engine, transmission,
exhaust, intake, or fuel system, or the
use of replacement tires that do not
meet the original tire specifications, can
cause this light to come on. This could
lead to costly repairs not covered by the
vehicle warranty. This could also affect
the vehicle’s ability to pass an Emissions
Inspection/Maintenance test. See
Accessories and Modifications 0307.
If the light is flashing : A malfunction has
been detected that could damage the
emission control system and increase vehicle
emissions. Diagnosis and service may be
required.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Instruments and Controls 117
To help prevent damage, reduce vehicle
speed and avoid hard accelerations and
uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as soon as
possible.
If the light continues to flash, find a safe
place to park. Turn the vehicle off and wait
at least 10 seconds before restarting the
engine. If the light is still flashing, follow
the previous guidelines and see your dealer
for service as soon as possible.
If the light is on steady :A malfunction has
been detected. Diagnosis and service may be
required.
Check the following:
.If fuel has been added to the vehicle
using the capless funnel adapter, make
sure that it has been removed. See
“Filling the Tank with a Portable Gas Can”
under Filling the Tank (Chassis Cab and
Box Delete Models) 0272 or
Filling the Tank (Pickup Models) 0271. The
diagnostic system can detect if the
adapter has been left installed in the
vehicle, allowing fuel to evaporate into
the atmosphere. A few driving trips with
the adapter removed may turn off the
light.
.Poor fuel quality can cause inefficient
engine operation and poor driveability,
which may go away once the engine is
warmed up. If this occurs, change the fuel
brand. It may require at least one full
tank of the proper fuel to turn the light
off. See Recommended Fuel 0269.
If the light remains on, see your dealer.
Emissions Inspection and Maintenance
Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the test
equipment will likely connect to the
vehicle's Data Link Connector (DLC).
The DLC is under the instrument panel to
the left of the steering wheel. Connecting
devices that are not used to perform an
Emissions Inspection/Maintenance test or to
service the vehicle may affect vehicle operation. See
Add-On Electrical Equipment
0 303. See your dealer if assistance is
needed.
The vehicle may not pass inspection if:
.The light is on when the engine is
running.
.The light does not come on when the
ignition is on while the engine is off.
.Critical emission control systems have not
been completely diagnosed. If this
happens, the vehicle would not be ready
for inspection and might require
several days of routine driving before the
system is ready for inspection. This can
happen if the 12-volt battery has recently
been replaced or run down, or if the
vehicle has been recently serviced.
See your dealer if the vehicle will not pass
or cannot be made ready for the test.
Brake System Warning Light
MetricEnglish

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
122 Instruments and Controls
For vehicles with the Tire Pressure Monitor
System (TPMS), this light comes on briefly
when the vehicle is started. It provides
information about tire pressures and
the TPMS.
When the Light Is On Steady
This indicates that one or more of the tires
are significantly underinflated.
A Driver Information Center (DIC) tire
pressure message may also display. Stop as
soon as possible, and inflate the tires to the
pressure value shown on the Tire and
Loading Information label. SeeTire Pressure
0 349.
When the Light Flashes First and Then Is On
Steady
If the light flashes for about a minute and
then stays on, there may be a problem with
the TPMS. If the problem is not corrected,
the light will come on at every ignition
cycle. See Tire Pressure Monitor Operation
0 351.Engine Oil Pressure Light (Uplevel
Cluster)
Caution
Lack of proper engine oil maintenance
can damage the engine. Driving with the
engine oil low can also damage the
engine. The repairs would not be covered
by the vehicle warranty. Check the oil
level as soon as possible. Add oil if
required, but if the oil level is within the
operating range and the oil pressure is
still low, have the vehicle serviced.
Always follow the maintenance schedule
for changing engine oil.
This light should come on briefly as the
engine is started. If it does not come on,
have the vehicle serviced by your dealer. If the light comes on and stays on, it means
that oil is not flowing through the engine
properly. The vehicle could be low on oil
and might have some other system
problem. See your dealer.
Low Fuel Warning Light
A Low Fuel Warning Light near the fuel
gauge comes on briefly when the ignition is
turned on as a check to show it is working.
It also comes on when the fuel gauge
indicator nears empty. The light turns off
when fuel is added. If it does not, have the
vehicle serviced.
Security Light

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
124 Instruments and Controls
Information Displays
Driver Information Center (DIC)
(Base Level)
The DIC displays are shown in the center of
the instrument cluster. The displays show
the status of many vehicle systems. The trip
odometer reset stem in the instrument
cluster is used to access the DIC menu
items.
If the vehicle has a diesel engine, see the
Duramax diesel supplement for more
information.
DIC Menu Items
Turn the trip odometer reset stem to scroll
through the following menu items:
.Digital Speedometer
.Trip 1/2
.Fuel Range
.Tire Pressure
.Remaining Oil Life
.Air Filter Life
.Brake Pad LifeDigital Speedometer
The speedometer shows how fast the
vehicle is moving in either kilometers per
hour (km/h) or miles per hour (mph). The
speedometer cannot be reset.
Trip 1 or 2 and Average Fuel Economy
Turn the trip odometer reset stem until TRIP
1 or TRIP 2 displays. The current distance
traveled, in either kilometers (km) or
miles (mi), since the last reset for the trip
odometer is shown, as well as the average
fuel economy. The trip odometer and the
average fuel economy can be reset by
pressing and holding the trip odometer
reset stem.
Fuel Range
This display shows the approximate distance
the vehicle can be driven without refueling.
The fuel range estimate is based on an
average of the vehicle's fuel economy over
recent driving history and the amount of
fuel remaining in the fuel tank. Fuel range
cannot be reset.
Tire Pressure
Turn the trip odometer reset stem until a
vehicle with the approximate pressures of all
four tires displays. Tire pressure is displayed
in either kilopascal (kPa) or in pounds per
square inch (psi).
See
Tire Pressure Monitor System 0350 and
Tire Pressure Monitor Operation 0351.
Remaining Oil Life
Turn the trip odometer reset stem until
REMAINING OIL LIFE displays. An estimate of
the oil's remaining useful life is shown.
REMAINING OIL LIFE 99% means 99% of the
current oil life remains.
When the remaining oil life is low, the
CHANGE ENGINE OIL SOON message will
appear on the display. The oil should be
changed as soon as possible. See Engine Oil
0 311. In addition to the engine oil life
system monitoring the oil life, additional
maintenance is recommended. See
Maintenance Schedule 0392.
The Oil Life display must be reset after each
oil change. It will not reset itself. Do not
reset the Oil Life display at any time other
than when the oil has just been changed.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
126 Instruments and Controls
While in the Info Page Options menu, the
info pages can be restored to the default
factory settings by pressing and holding
K
on the left steering wheel controls and the
thumbwheel on the right steering wheel
controls at the same time.
Speed :Shows the vehicle speed in either
kilometers per hour (km/h) or miles per
hour (mph). The vehicle odometer is also
shown on this page. If equipped, press the
thumbwheel to open the menu and select to
display speed limit signs.
Speed limit signs in your vehicle display
may vary from actual road speed depending
on the version of your current
navigation map.
Trip 1 or Trip 2, and Average Fuel
Economy : Shows the current distance
traveled, in either kilometers (km) or
miles (mi), since the trip odometer was last
reset.
The Average Fuel Economy display shows
the approximate average liters per
100 kilometers (L/100 km), kilometers per
liter (km/L), or miles per gallon (mpg). This
number is calculated based on the value
recorded since the last time this menu item
was reset. This number reflects only the approximate average fuel economy that the
vehicle has right now, and will change as
driving conditions change.
Press the thumbwheel while this display is
active to reset the trip odometer and the
average fuel economy.
Fuel Range :
Shows the approximate
distance the vehicle can be driven without
refueling. LOW will be displayed when the
vehicle is low on fuel. The fuel range
estimate is based on an average of the
vehicle's fuel economy over recent driving
history and the amount of fuel remaining in
the fuel tank.
Timer : This display can be used as a timer.
To start the timer, press the thumbwheel
while this display is active. The display will
show the amount of time that has passed
since the timer was last reset. To stop the
timer, press the thumbwheel briefly while
this display is active and the timer is
running.
Press the thumbwheel while this display is
active to reset the timer.
Oil Life : Shows an estimate of the oil's
remaining useful life. If REMAINING OIL LIFE
99% is displayed, that means 99% of the
current oil life remains. When the remaining oil life is low, the
CHANGE ENGINE OIL SOON message will
appear on the display. The oil should be
changed as soon as possible. See
Engine Oil
0 311. In addition to the engine oil life
system monitoring the oil life, additional
maintenance is recommended. See
Maintenance Schedule 0392.
The Oil Life display must be reset after each
oil change. It will not reset itself. Do not
reset the Oil Life display at any time other
than when the oil has just been changed.
It cannot be reset accurately until the next
oil change. To reset, see Engine Oil Life
System 0313.
Tire Pressure : Shows the approximate
pressures of all four tires. Tire pressure is
displayed in either kilopascal (kPa) or in
pounds per square inch (psi). If the pressure
is low, the value for that tire is shown in
amber. See Tire Pressure Monitor System
0 350 and
Tire Pressure Monitor Operation 0351.
Air Filter Life : Shows an estimate of the
engine air filter’s remaining useful life and
the state of the system. Engine Air Filter Life
95% means 95% of the current air filter life
remains. Messages will display based on the
engine air filter life and the state of the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
202 Climate Controls
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . . . . . . . . . . 202
Dual Automatic Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Maintenance
Passenger Compartment Air Filter . . . . . 207
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Climate Control Systems
The heating, cooling, and ventilation in the vehicle can be controlled with this system.
1. Fan Control
2. MAX Defrost
3. Air Delivery Mode Controls
4. A/C (Air Conditioning)
5. TEMP (Temperature Control)
6. Recirculation
7. Rear Window Defogger (If Equipped) or Heated Mirrors (If Equipped)9:Turn clockwise or counterclockwise to
increase or decrease the fan speed. Turn the
knob all the way counterclockwise to turn
the fan off.
TEMP : Turn clockwise or counterclockwise
to increase or decrease the temperature
inside the vehicle.
Air Delivery Mode Controls : Press
z,Y,
or
[to change the direction of the
airflow. Any combination of the three
controls can be selected. An indicator light
comes on in the selected mode button.