USB CHEVROLET SILVERADO 2500 2023 Owners Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/12/21
Introduction 5
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0249.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0240.
Driver Mode Control 0249 (If Equipped).
2. Air Vents 0207.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0143.
Windshield Wiper/Washer 0102.
4. Head-Up Display (HUD) 0127 (If
Equipped).
5. Instrument Cluster 0107.
6. Shift Lever. See Automatic Transmission
0 235.
Range Selection Mode. See Manual Mode
0 238.
7. Light Sensor. See Automatic Headlamp
System 0141.
8. Infotainment Controls. See Overview
0 149.
9. Climate Control Systems 0202 (If
Equipped).
Dual Automatic Climate Control System
0 204 (If Equipped).
10. Heated and Ventilated Front Seats 053
(If Equipped). 11.XPark Assist Switch (If Equipped). See
Assistance Systems for Parking or Backing
0 253.
gTraction Control/Electronic Stability
Control 0247.
|Hazard Warning Flashers 0142.
@Lane Departure Warning (LDW) 0268
(If Equipped).
5Hill Descent Control Switch (If
Equipped). See Hill Descent Control (HDC)
0 248.
jPower Assist Steps 031 (If
Equipped).
5Power Release Tailgate (If
Equipped). See Tailgate023.
ADC/AC Switch. See Power Outlets
0 103.
LExpress Window Down Button (If
Equipped). See Power Windows 042.
Tow/Haul Mode 0240 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement. 12. Power Outlet (Alternating Current) (If
Equipped). See Power Outlets0103.
13. Power Outlets 0103.
14. USB Port 0158.
15. Wireless Charging 0104 (If Equipped).
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0281.
17. ENGINE START/STOP. See Ignition
Positions (Keyless Access) 0229 or
Ignition Positions (Key Access) 0227.
18. Steering Wheel Controls 0101 (If
Equipped).
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0124 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0125.
19. Horn 0102.
20. Hood Release. See Hood0308.
21. Steering Wheel Adjustment 0101 (Out
of View).
22. Cruise Control 0250.
Forward Collision Alert (FCA) System
0 263 (If Equipped).
Heated Steering Wheel 0101 (If
Equipped).

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148 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Steering Wheel Controls . . . . . . . . . . . . . . . 151
Using the System . . . . . . . . . . . . . . . . . . . . . . 152
Software Updates . . . . . . . . . . . . . . . . . . . . . . 154
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 154
HD Radio Technology . . . . . . . . . . . . . . . . . . 156
Radio Data System (RDS) . . . . . . . . . . . . . . 157
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 157
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 157
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 158
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 158
Audio Players
Avoiding Untrusted Media Devices . . . . . 158
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 161
Navigation
Using the Navigation System . . . . . . . . . . 162
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Navigation Symbols . . . . . . . . . . . . . . . . . . . 165
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Global Positioning System (GPS) . . . . . . . 172
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 172Problems with Route Guidance . . . . . . . . 172
If the System Needs Service . . . . . . . . . . . 173
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 173
Database Coverage Explanations . . . . . . . 173
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 173
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 178
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Apple CarPlay and Android Auto . . . . . . . 183
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

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Infotainment System 149
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0210.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition.
Uplevel Radio
1.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
.When the power is on and the
system is not muted, a quick
status pane will display when
Ois
pressed. Pressing
Owill mute the
system and trigger this pane to
show a long press is required to
actually power down the system.
.Turn to decrease or increase the
volume.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0154.
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
See USB Port 0158 or
Bluetooth Audio 0161.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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150 Infotainment System
3.{
.Press to go to the Home Page. See
“Home Page”later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0183.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0158 or
Bluetooth Audio 0161.
5.oBACK
.Press to return to the previous
display in a menu.
6.V
.Turn to highlight a feature, where
applicable. Press to activate the
highlighted feature.
1.{(Home Page)
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0183.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0154.
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
See USB Port 0158 or
Bluetooth Audio 0161.
3.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
.When the power is on and the
system is not muted, a quick
status pane will display when
Ois

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Infotainment System 151
pressed. PressingOwill mute the
system and trigger this pane to
show a long press is required to
actually power down the system.
.Turn to decrease or increase the
volume.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0158 or
Bluetooth Audio 0161.
5.v
.Press and release to access the
phone display or answer an
incoming call.
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display to
access the pages of icons. Managing Home Page Icons
1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to the edge of the display
toward the desired page.
5. Continue dragging and dropping application icons as desired.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g:Press to answer an incoming call or
start voice recognition. See Bluetooth
(Overview) 0178 or
Bluetooth (Pairing and Using a Phone) 0179.
c:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.
The favorites and volume switches are on
the back of the steering wheel.
1. Favorite: When on a radio source, press to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.

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152 Infotainment System
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX, and Bluetooth.
Phone
Touch the Phone icon to display the
Phone main page. SeeBluetooth (Overview)
0 178 or
Bluetooth (Pairing and Using a Phone) 0179.
Nav
If equipped, touch the Nav icon to display
the navigation map. See Using the
Navigation System 0162.
Users
If equipped, touch the Users icon to sign in
or create a new user profile, and follow the
on-screen instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0184.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto 0183.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0183.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using in-vehicle apps
requires Internet connectivity which can be
accessed with a data plan through the
vehicle’s built-in 4G LTE Wi-Fi hotspot,
if equipped, or a compatible mobile device
hotspot. On most mobile devices, activation
of the Wi-Fi hotspot is in the device’s Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.
Availability of apps and connectivity varies
by vehicle, conditions, and location. Data
plan rates apply. Features are subject to
change. For more information, see
www.my.chevrolet.com/learn.
OnStar Services
If equipped, touch the OnStar Services icon
to display the OnStar Services and Account
pages. See
OnStar Overview 0420.
Camera
If equipped, touch the Camera icon to access
the camera application. See Assistance
Systems for Parking or Backing 0253.
Shortcut Tray
The shortcut tray is near the bottom of the
display. It shows up to four applications.
Infotainment Display Features
Infotainment display features show on the
display when available. When a feature is
unavailable, it may gray out. When a
feature is touched, it may highlight.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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154 Infotainment System
Fling or swipe is used to scroll through a
list, pan the map, or change page views. Do
this by placing a finger on the display then
moving it rapidly up and down or right
and left.
Spread
Spread is used to zoom in on a map, certain
images, or a web page. Place finger and
thumb together on the display, then move
them apart.Pinch
Pinch is used to zoom out on a map, certain
images, or a web page. Place finger and
thumb apart on the display, then move
them together.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
For vehicles with high gloss surfaces or
vehicle displays, use a microfiber cloth to
wipe surfaces. Before wiping the surface
with the microfiber cloth, use a soft bristle
brush to remove dirt that could scratch the
surface. Then use the microfiber cloth by
gently rubbing to clean. Never use window
cleaners or solvents. Periodically hand wash
the microfiber cloth separately, using mild
soap. Do not use bleach or fabric softener.
Rinse thoroughly and air dry before
next use.
Software Updates
Over-the-Air Software Updates
If equipped, see
“Updates”underSettings
0 184 for details on software updates.
Radio
AM-FM Radio
Playing the Radio
From the Home Page, touch the Audio icon
to display the active audio source page.
Choose from the three most recently used
sources listed at the left side of the display
or touch the More option to display a list of
available sources. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX (if equipped), and
Bluetooth.
Infotainment System Sound Menu
From any of the audio source main pages,
touch Sound to display the following:
Equalizer : Touch to adjust Bass, Midrange,
Treble, and Surround (if equipped) using the
options on the infotainment display.

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158 Infotainment System
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time. Some cellular
services may interfere with SXM reception
causing loss of signal.
Mobile Device Usage
Mobile device usage, such as making or
receiving calls, charging, or just having the
mobile device on may cause static
interference in the radio. Unplug the mobile
device or turn it off if this happens.
Fixed Mast Antenna
The fixed mast antenna will go through
most car washes as long as it is securely
attached. If the antenna becomes slightly
bent, straighten it out by hand. If it is badly
bent, replace it.
Occasionally check that the antenna is tight
at the base. If tightening is required, protect
the paint from damage.
Multi-Band Antenna
The roof antenna is for SiriusXM Satellite
Radio, OnStar, and GPS (Global Positioning
System), depending on the equipped
options. Keep clear of obstructions for clear
reception. If the vehicle has a sunroof, and it
is open, reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port
This vehicle is equipped with two USB ports
in the center console under the armrest and
another two in the center stack. These ports
are for data and charging.
There may also be two USB ports for
charging only at the rear of the center
console.
Caution
To avoid vehicle damage, unplug all
accessories and disconnect all accessory
cables from the vehicle when not in use.
Accessory cables left plugged into the
vehicle, unconnected to a device, could be
damaged or cause an electrical short if
the unconnected end comes in contact
with liquids or another power source such
as the accessory power outlet.
Playing from a USB
A USB mass storage device can be connected
to the USB port.
Gracenote
When plugging in a USB device, Gracenote
service builds voice tags for music. Voice
tags allow artists, albums with hard to
pronounce names, and nicknames to be used
to play music through voice recognition.
While indexing, infotainment features are
available.

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Infotainment System 159
My Media Library
MyMedia is only available when more than
one indexed device is connected. It allows
access to content from all indexed media
sources. MyMedia will show as an available
source in the Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB devices
connected must comply with the USB Mass
Storage Class specification (USB MSC).
to play a USB device:1. Connect the USB.
2. Press MEDIA on the center stack until the connected device is shown.
Use the following when playing an active
USB source:
r: Touch to play the current media source.
j: Touch to pause playback of the current
media source.
g:
.Press to seek to the beginning of the
current or previous track.
.Press and hold to reverse quickly through
playback. Release to return to playing
speed. Elapsed time displays.
d:
.Press to seek to the next track.
.Press and hold to advance quickly
through playback. Release to return to
playing speed. Elapsed time displays.
Shuffle : Touch the shuffle icon to play
music in random order.
USB Menu
Touch the Menu icon to display the USB
menu. The following may be available:
Shuffle : Touch to play the tracks randomly.
Touch again to stop shuffle.
Tone : Touch + or –to adjust the tone
settings. See AM-FM Radio 0154.
Auto Volume (If Equipped) : This feature
adjusts the volume based on the vehicle
speed. See AM-FM Radio 0154.
Bose AudioPilot Noise Compensation
Technology (If Equipped : This feature
adjusts the volume based on the noise in
the vehicle and speed. See AM-FM Radio
0 154.
USB Browse Menu
When a list of songs, albums, artists,
or other types of media displays, the up and
down arrows and A-Z appear on the left side. Select A-Z to view a display that will
show all letters of the alphabet and select
the letter to go to.
Touch anywhere between the top and
bottom menus or touch the Browse option
on the infotainment display to view the
Browse menu and the following options are
displayed near the bottom of the display:
Playlists:
1. Touch to view the playlists stored on the USB.
2. Touch a playlist to view the list of all songs in that playlist.
3. Touch a song from the list to begin playback.
Supported Playlist extensions are m3u, pls,
and wpl.
Artists: 1. Touch to view the list of artists stored on the USB.
2. Touch an artist name to view a list of all albums by the artist.
3. To select a song, touch All Songs or touch an album and then select a song
from the list.

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160 Infotainment System
Albums:1. Touch to view the albums on the USB.
2. Touch the album to view a list of all songs on the album.
3. Touch a song from the list to begin playback.
Songs: 1. Touch to display a list of all songs on the USB.
2. To begin playback, touch a song from the list.
Genres: 1. Touch to view the genres on the USB.
2. Touch a genre to view a list of artists.
3. Touch an artist to view albums by that artist.
4. Touch an album to view songs on the album.
5. Touch a song to start playback.
Podcasts, Composers, Audiobooks, and Folder
View (if equipped) are shown when the
More option is selected from near the
bottom of the display.
Podcasts: 1. Touch to view the podcasts on the USB. 2. Select a podcast.
3. Select an episode to start playback.
Composers: 1. Touch to view the composers on the USB.
2. Touch Composers to view a list of albums by that composer.
3. Touch an album to view a list of songs.
4. Touch a song from the list to begin playback.
Folder View: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback.
Audiobooks: 1. Touch to view the audiobooks stored on the USB.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback.
When a list of songs, albums, artists,
or other types of media display, a vertical
keyboard appears on one side of the list and
a scroll bar on the other side. When using
the vertical keyboard, touch the beginning
character of the desired name to display the
zoom bubble of that character. Release the
finger from the infotainment display and
the zoom bubble disappears.
Touch the scroll bar to move the list up
and down.
File System and Naming
The songs, artists, albums, and genres are
taken from the file’s song information and
are only displayed if present. The radio
displays the file name as the track name if
the song information is not available.