jump start CHEVROLET SILVERADO 2500 2023 Owners Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
234 Driving and Operating
Torque Lock
If you are parking on a hill and you do not
shift the transmission into P (Park) properly,
the weight of the vehicle may put too much
force on the parking pawl in the
transmission. You may find it difficult to pull
the shift lever out of P (Park). This is called
torque lock. To prevent torque lock, set the
parking brake and then shift into P (Park)
properly before you leave the driver seat.
When you are ready to drive, move the
shift lever out of P (Park) before you release
the parking brake.
If torque lock does occur, you may need to
have another vehicle push yours a little
uphill to take some of the pressure from the
parking pawl in the transmission. You will
then be able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with an electronic
shift lock release system. The system is
designed to prevent movement of the shift
lever out of P (Park), unless the brake pedal
is applied and the ignition is on or in
Service Mode.The shift lock release is always functional
except in the case of an uncharged or low
voltage
–less than 9 volt –battery.
If the vehicle has an uncharged or low
voltage battery, try charging or jump
starting the battery. See Jump Starting -
North America 0374.
To shift out of P (Park): 1. Apply the brake pedal.
2. Release the parking brake if it is applied. See Electric Parking Brake 0245.
3. Pull the shift lever toward you, then move it to the desired position, and
release.
If the vehicle still cannot be shifted out of
P (Park): 1. Ease the pressure on, or release the shift lever.
2. While holding the brake pedal, push the shift lever all the way into P (Park).
3. Pull the shift lever toward you, then move it to the desired position, and
release.
If there is still a problem shifting, have the
vehicle serviced soon.
Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running, be
sure it will not move and there is adequate
ventilation.
See Shifting Into Park 0233 and
Engine Exhaust 0235.
If the vehicle is left parked and running with
the RKE transmitter outside the vehicle, it
will continue to run for up to 15 minutes.
If the vehicle is left parked and running with
the RKE transmitter inside the vehicle, it will
continue to run for up to 30 minutes.
The vehicle could turn off sooner if it is
parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is taken
out of P (Park) while it is running.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
306 Vehicle Care
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 307
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 307
Accessories and Modifications . . . . . . . . . 307
Vehicle Checks
Doing Your Own Service Work . . . . . . . . 308
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Engine Compartment Overview . . . . . . . . 310
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Engine Oil Life System . . . . . . . . . . . . . . . . . 313
Automatic Transmission Fluid . . . . . . . . . . 314
Engine Air Filter Life System . . . . . . . . . . . 314
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 315
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 316
Engine Overheating . . . . . . . . . . . . . . . . . . . . 318
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . 320
Engine Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Power Steering Fluid . . . . . . . . . . . . . . . . . . 320
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Brake Pad Life System . . . . . . . . . . . . . . . . . 322
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Battery - North America . . . . . . . . . . . . . . . 324
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 326
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Noise Control System . . . . . . . . . . . . . . . . . 326
Starter Switch Check . . . . . . . . . . . . . . . . . . . 327
Automatic Transmission Shift Lock
Control Function Check . . . . . . . . . . . . . . 328
Ignition Transmission Lock Check . . . . . . 328
Park Brake and P (Park) Mechanism Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Wiper Blade Replacement . . . . . . . . . . . . . 328
Glass Replacement . . . . . . . . . . . . . . . . . . . . 329
Windshield Replacement . . . . . . . . . . . . . . 329
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . 329
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 330
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 330
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 331
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 331
Taillamps, Turn Signal, Stoplamps, and Back-Up Lamps . . . . . . . . . . . . . . . . . . . . . . . 332
Center High-Mounted Stoplamp (CHMSL) and Cargo Lamp . . . . . . . . . . . . 333
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 334
Electrical System
Electrical System Overload . . . . . . . . . . . . 334
Fuses and Circuit Breakers . . . . . . . . . . . . . 336 Engine Compartment Fuse Block . . . . . . 336
Instrument Panel Fuse Block (Left) . . . . 339
Instrument Panel Fuse Block (Right) . . . 341
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . 344
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . 345
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . 345
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 346
Tire Terminology and Definitions . . . . . . 347
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Tire Pressure Monitor System . . . . . . . . . 350
Tire Pressure Monitor Operation . . . . . . . 351
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 355
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 356
When It Is Time for New Tires . . . . . . . . 358
Buying New Tires . . . . . . . . . . . . . . . . . . . . . 359
Different Size Tires and Wheels . . . . . . . 360
Uniform Tire Quality Grading . . . . . . . . . 360
Wheel Alignment and Tire Balance . . . . 361
Wheel Replacement . . . . . . . . . . . . . . . . . . . 361
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 363
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 364
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . 374
Jump Starting
Jump Starting - North America . . . . . . . . 374

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Vehicle Care 311
1. Remote Negative (–) Location. SeeJump
Starting - North America 0374.
2. Positive (+) Terminal (Under Cover). See Jump Starting - North America 0374.
3. Battery - North America 0324.
4. Engine Air Cleaner/Filter 0315.
5. Engine Oil Dipstick. See “Checking Engine
Oil” under Engine Oil 0311.
6. Engine Cooling Fan (Out of View). See Cooling System 0316.
7. Power Steering Fluid Reservoir. See Power Steering Fluid 0320.
8. Engine Oil Fill Cap. See “When to Add
Engine Oil” underEngine Oil 0311.
9. Auxiliary Battery. Battery - North
America 0324.
10. Brake Fluid Reservoir. See Brake Fluid
0 323.
11. Engine Compartment Fuse Block 0336.
12. Coolant Surge Tank and Pressure Cap. SeeCooling System 0316.
13. Windshield Washer Fluid Reservoir. See “Adding Washer Fluid” underWasher
Fluid 0321.
If the vehicle has a diesel engine, see the
Duramax diesel supplement.Engine Oil
For diesel engine vehicles, see “Engine Oil”
in the Duramax diesel supplement.
To ensure proper engine performance and
long life, careful attention must be paid to
engine oil. Following these simple, but
important steps will help protect your
investment:
.Use engine oil approved to the proper
specification and of the proper viscosity
grade. See “Selecting the Right Engine
Oil” in this section.
.Check the engine oil level regularly and
maintain the proper oil level. See
“Checking Engine Oil” and“When to Add
Engine Oil” in this section.
.Change the engine oil at the appropriate
time. SeeEngine Oil Life System 0313.
.Always dispose of engine oil properly. See
“What to Do with Used Oil” in this
section.
Checking Engine Oil
Check the engine oil level regularly, every
650 km (400 mi), especially prior to a long
trip. The engine oil dipstick handle is a loop.
See Engine Compartment Overview 0310 for
the location.
{Warning
The engine oil dipstick handle may be
hot; it could burn you. Use a towel or
glove to touch the dipstick handle.
If a low oil Driver Information Center (DIC)
message displays, check the oil level.
Follow these guidelines:
.To get an accurate reading, park the
vehicle on level ground. Check the engine
oil level after the engine has been off for
at least two hours. Checking the engine
oil level on steep grades or too soon after
engine shutoff can result in incorrect
readings. Accuracy improves when
checking a cold engine prior to starting.
Remove the dipstick and check the level.
.If unable to wait two hours, the engine
must be off for at least 15 minutes if the
engine is warm, or at least 30 minutes if
the engine is not warm. Pull out the
dipstick, wipe it with a clean paper towel
or cloth, then push it back in all the way.
Remove it again, keeping the tip down,
and check the level.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
324 Vehicle Care
installed. Add or remove fluid, as necessary,
only when work is done on the brake
hydraulic system.
{Warning
If too much brake fluid is added, it can
spill on the engine and burn, if the
engine is hot enough. You or others could
be burned, and the vehicle could be
damaged. Add brake fluid only when
work is done on the brake hydraulic
system.
When the brake fluid falls to a low level,
the brake warning light comes on. See Brake
System Warning Light 0117.
Brake fluid absorbs water over time which
degrades the effectiveness of the brake fluid.
Replace brake fluid at the specified intervals
to prevent increased stopping distance. See
Maintenance Schedule 0392.
What to Add
Use only GM approved DOT 4 brake fluid
from a clean, sealed container. See
Recommended Fluids and Lubricants 0401.
{Warning
The wrong or contaminated brake fluid
could result in damage to the brake
system. This could result in the loss of
braking leading to a possible injury.
Always use the proper GM approved
brake fluid.
Caution
If brake fluid is spilled on the vehicle's
painted surfaces, the paint finish can be
damaged. Immediately wash off any
painted surface.
Battery - North America
The original equipment battery is
maintenance free. Do not remove the cap
and do not add fluid.
Refer to the replacement number shown on
the original battery label when a new
battery is needed. See Engine Compartment
Overview 0310 for battery location.
{Warning
WARNING: Battery posts, terminals and
related accessories can expose you to
chemicals including lead and lead
compounds, which are known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Wash hands after handling. For more
information go to
www.P65Warnings.ca.gov.
See the warning on the back cover.
Vehicle Storage
{Warning
Batteries have acid that can burn you and
gas that can explode. You can be badly
hurt if you are not careful. See Jump
Starting - North America 0374 for tips on
working around a battery without
getting hurt.
Infrequent Usage: Remove the black,
negative (−) cable from the battery to keep
the battery from running down.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
374 Vehicle Care
Full-Size Spare Tire
If this vehicle came with a full-size spare
tire, it was fully inflated when new,
however, it can lose air over time. Check the
inflation pressure regularly. SeeTire Pressure
0 349 and
Vehicle Load Limits 0220 for information
regarding proper tire inflation and loading
the vehicle. For instructions on how to
remove, install, or store a spare tire, see Tire
Changing 0364.
After installing the spare tire on the vehicle,
stop as soon as possible and check that the
spare is correctly inflated. The spare tire is
made to perform well at speeds up to
112 km/h (70 MPH) at the recommended
inflation pressure, so you can finish
your trip.
Have the damaged or flat road tire repaired
or replaced and installed back onto the
vehicle as soon as possible so the spare tire
will be available in case it is needed again.
Do not mix tires and wheels of difference
sizes, because they will not fit. Keep the
spare tire and its wheel together.
Caution
If the vehicle has four-wheel drive and a
different size spare tire is installed, do
not drive in four-wheel drive until the flat
tire is repaired and/or replaced. The
vehicle could be damaged and the repairs
would not be covered by the warranty.
Never use four-wheel drive when a
different size spare tire is installed on the
vehicle.
The vehicle may have a different size spare
tire than the road tires originally installed
on the vehicle. This spare tire was developed
for use on this vehicle, so it is all right to
drive on it. If the vehicle has four-wheel
drive and a different size spare tire is
installed, drive only in two-wheel drive.
If the vehicle has a spare tire that does not
match the vehicle’s original road tires and
wheels, in size and type, do not include the
spare in the tire rotation.
Jump Starting
Jump Starting - North America
For more information about the vehicle
battery, see Battery - North America 0324.
If the vehicle's battery (or batteries) has run
down, you may want to use another vehicle
and some jumper cables to start your
vehicle. Be sure to use the following steps
to do it safely.
{Warning
WARNING: Battery posts, terminals and
related accessories can expose you to
chemicals including lead and lead
compounds, which are known to the
State of California to cause cancer and
birth defects or other reproductive harm.
Wash hands after handling. For more
information go to
www.P65Warnings.ca.gov.
See the warning on the back cover.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Vehicle Care 375
{Warning
Batteries can hurt you. They can be
dangerous because:
.They contain acid that can burn you.
.They contain gas that can explode or
ignite.
.They contain enough electricity to
burn you.
If you do not follow these steps exactly,
some or all of these things can hurt you.
Caution
Ignoring these steps could result in costly
damage to the vehicle that would not be
covered by the vehicle warranty. Trying
to start the vehicle by pushing or pulling
it will not work, and it could damage the
vehicle.
1. Good Battery Positive (+) Terminal
2. Good Battery Negative (–) Terminal
3. Discharged Battery Positive (+) Terminal
4. Discharged Battery Negative (–) Grounding Point
The good battery positive (+) terminal and
the good battery negative (–) terminal are
on the battery of the vehicle providing the
jump start.
The discharged battery positive (+) terminal
and the discharged battery negative (–)
grounding point are on the passenger side
of the vehicle. The discharged battery positive (+) terminal
is under a cover. Open the cover to expose
the terminal.
1. Check the other vehicle. It must have a 12-volt battery with a negative ground
system.
Caution
If the other vehicle does not have a
12-volt system with a negative ground,
both vehicles can be damaged. Only use
a vehicle that has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with a diesel engine with two batteries, you should
know before you begin that, especially in
cold weather, you may not be able to
get enough power from a single battery
in another vehicle to start your diesel
engine. If your vehicle has more than
one battery, using the battery that is
closer to the starter will reduce electrical
resistance. This is located on the
passenger side, in the rear of the engine
compartment.
3. Get the vehicles close enough so the jumper cables can reach, but be sure the
vehicles are not touching each other.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
376 Vehicle Care
If they are, it could cause an unwanted
ground connection. You would not be
able to start your vehicle, and the bad
grounding could damage the electrical
systems.
To avoid the possibility of the vehicles
rolling, set the parking brake firmly on
both vehicles involved in the jump start
procedure. Put the automatic
transmission in P (Park) before setting
the parking brake. If you have a
four-wheel-drive vehicle, be sure the
transfer case is in a drive gear, not in
N (Neutral).
Caution
If any accessories are left on or plugged
in during the jump starting procedure,
they could be damaged. The repairs
would not be covered by the vehicle
warranty. Whenever possible, turn off or
unplug all accessories on either vehicle
when jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary accessories plugged
into the accessory power outlets. Turn
off the radio and all the lamps that are not needed. This will avoid sparks and
help save both batteries. And it could
save the radio!
5. Open the hood on the other vehicle and locate the positive (+) and negative (−)
terminal locations on that vehicle.
{Warning
An electric fan can start up even when
the engine is not running and can injure
you. Keep hands, clothing, and tools
away from any underhood electric fan.
{Warning
Using a match near a battery can cause
battery gas to explode. People have been
hurt doing this, and some have been
blinded. Use a flashlight if you need
more light.
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
6. Check that the jumper cables do not have loose or missing insulation. If they
do, you could get a shock. The vehicles
could be damaged too.
Before you connect the cables, here are
some basic things you should know.
Positive (+) will go to positive (+) or to a
remote positive (+) terminal if the
vehicle has one. Negative (–) will go to a
heavy, unpainted metal engine part or to
a remote negative (–) terminal if the
vehicle has one.
Do not connect positive (+) to negative
(–) or you will get a short that would
damage the battery and maybe other
parts too. And do not connect the
negative (–) cable to the negative (–)
terminal on the dead battery because
this can cause sparks.
7. Connect one end of the red positive (+) cable to the discharged battery
positive (+) terminal.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
Vehicle Care 377
8. Do not let the other end touch metal.Connect it to the good battery
positive (+) terminal. Use a remote
positive (+) terminal if the vehicle
has one.
9. Connect one end of the black negative (–) cable to the good battery negative
(–) terminal. Use a remote negative (–)
terminal if the vehicle has one.
Do not let the other end touch anything
until the next step.
10. Connect the other end of the negative (–) cable to the discharged battery
negative (–) grounding point.
11. Start the vehicle with the good battery and run the engine for a while.
12. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
by the vehicle warranty. Always connect
(Continued)
Caution (Continued)
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or a
mechanical transmission range select
shifter. In the event of a loss of 12-volt
battery power, the electric parking brake
cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-15546003) - 2022 - CRC - 5/5/21
378 Vehicle Care
Caution (Continued)
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the 12-volt battery is dead and/or
electric parking brake is not released, the
vehicle will not move. Try to jump start
the vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the electric parking brake. Refer to
Jump Starting - North America 0374.
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull the
vehicle onto a flatbed car carrier from a flat
road surface. Do not use these attachment
points to pull the vehicle from snow, mud
or sand.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as a
motor home. The two most common types
of recreational vehicle towing are dinghy
and dolly towing. Dinghy towing is towing
the vehicle with all four wheels on the
ground. Dolly towing is towing the vehicle
with two wheels on the ground and two
wheels on a dolly.
Here are some important things to consider
before recreational vehicle towing:
.Before towing the vehicle, become
familiar with the local laws that apply to
recreational vehicle towing. These laws
may vary by region.
.The towing capacity of the towing
vehicle. Read the tow vehicle
manufacturer's recommendations.
.How far the vehicle can be towed. Some
vehicles have restrictions on how far and
how long the vehicle can be towed.
.Whether the vehicle has the proper
towing equipment. See your dealer or
trailering professional for additional
advice and equipment recommendations.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Customer Information 413
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. If available, diesel fuel delivery
may be restricted. Propane and other
fuels are not provided through this
service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.