trailer CHEVROLET SILVERADO 2500HD 2021 Owner's Manual

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Introduction 5
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0244.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0236.
Driver Mode Control 0244 (If Equipped).
2. Air Vents 0204.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0138.
Windshield Wiper/Washer 097.
4. Head-Up Display (HUD) 0123 (If
Equipped).
5. Instrument Cluster 0102.
6. Shift Lever. See Automatic Transmission
0 232.
Range Selection Mode. See Manual Mode
0 235.
7. Light Sensor. See Automatic Headlamp
System 0136.
8. Infotainment Controls. See Overview
0 144.
9. Climate Control Systems 0199 (If
Equipped).
Dual Automatic Climate Control System
0 201 (If Equipped).
10. Heated and Ventilated Front Seats 049
(If Equipped). 11.XPark Assist Switch (If Equipped). See
Assistance Systems for Parking or Backing
0 249.
gTraction Control/Electronic Stability
Control 0242.
|Hazard Warning Flashers 0137.
@Lane Departure Warning (LDW) 0262
(If Equipped).
5Hill Descent Control Switch (If
Equipped). See Hill Descent Control (HDC)
0 244.
jPower Assist Steps 026 (If
Equipped).
5Power Release Tailgate (If
Equipped). See Tailgate023.
ADC/AC Switch. See Power Outlets
0 98.
LExpress Window Down Button (If
Equipped). See Power Windows 038.
Tow/Haul Mode 0235 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement. 12. Power Outlet (Alternating Current) (If
Equipped). See Power Outlets098.
13. Power Outlets 098.
14. USB Port 0153.
15. Wireless Charging 099 (If Equipped).
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0276.
17. ENGINE START/STOP. See Ignition
Positions (Keyless Access) 0226 or
Ignition Positions (Key Access) 0224.
18. Steering Wheel Controls 096 (If
Equipped).
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0119 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0120.
19. Horn 097.
20. Hood Release. See Hood0302.
21. Steering Wheel Adjustment 096 (Out
of View).
22. Cruise Control 0246.
Forward Collision Alert (FCA) System
0 257 (If Equipped).
Heated Steering Wheel 096 (If
Equipped).

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Keys, Doors, and Windows 7
Keys, Doors, and
Windows
Keys and Locks
Keys (Key Access) . . . . . . . . . . . . . . . . . . . . . . . . 7
Keys (Keyless Access) . . . . . . . . . . . . . . . . . . . . 9
Remote Keyless Entry (RKE) System . . . . 10
Remote Keyless Entry (RKE) SystemOperation (Key Access) . . . . . . . . . . . . . . . 10
Remote Keyless Entry (RKE) System Operation (Keyless Access) . . . . . . . . . . . . 13
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 20
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . 22
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 22
Automatic Door Locks . . . . . . . . . . . . . . . . . . 22
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . 22
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Doors
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . 26
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 27
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 27
Steering Column Lock . . . . . . . . . . . . . . . . . . 28
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Immobilizer Operation . . . . . . . . . . . . . . . . . . 29
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manual Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 30
Trailer-Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 30
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 32
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 33
Automatic Dimming Mirror . . . . . . . . . . . . . 33
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . 33
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . 34
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 34
Manual Rearview Mirror . . . . . . . . . . . . . . . . 34
Automatic Dimming Rearview Mirror . . . 34
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . 34
Truck Bed Camera Rearview Mirror . . . . . 37
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual Windows . . . . . . . . . . . . . . . . . . . . . . . 38
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 38
Rear Windows . . . . . . . . . . . . . . . . . . . . . . . . . 40
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Keys and Locks
Keys (Key Access)
{Warning
Leaving children in a vehicle with the
ignition key is dangerous and children or
others could be seriously injured or killed.
They could operate the power windows
or other controls or make the vehicle
move. The windows will function with
the keys in the ignition, and children or
others could be caught in the path of a
closing window. Do not leave children in
a vehicle with the ignition key.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
30 Keys, Doors, and Windows
It may be necessary to check the fuse. See
Fuses and Circuit Breakers0329. If the
engine still does not start with the other
key, the vehicle needs service. If the vehicle
does start, the first key may be faulty. See
your dealer. It is possible for the
immobilizer system to learn new or
replacement keys. Up to eight keys can be
programmed for the vehicle. To program
additional keys, see Keys (Key Access)07or
Keys (Keyless Access) 09. Do not leave the
key or device that disarms or deactivates
the vehicle theft system in the vehicle.
See your dealer to get a new key blank cut
exactly as the ignition key that operates the
system.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the right lane, you could hit a
(Continued)
Warning (Continued)
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes.
Standard Mirrors
The passenger side mirror is convex shaped.
A convex mirror's surface is curved so more
can be seen from the driver seat.
Trailer-Tow Mirrors
The upper portion of both the driver and
passenger mirrors is flat.
The lower portion of both the driver and
passenger mirrors is convex. A convex
mirror’s surface is curved so more can be
seen from the driver seat. The lower portion
is adjusted manually.
Manual Mirrors
If equipped, adjust manual mirrors by
moving the mirror up and down or left to
right to see a little of the side of the vehicle
and to have a clear view behind the vehicle. Using hood-mounted air deflectors and
add-on convex mirror attachments could
decrease mirror performance.
Trailer-Tow Mirrors
Extending Mirrors
Trailer tow mirrors can extend out for better
visibility when towing a trailer.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Keys, Doors, and Windows 31
Manual Extend :If equipped, grasp the
mirror housing firmly and pull back in one
motion, arching slightly toward the rear of
the vehicle.
To return the mirror to its original position,
reverse the motion.
Power Extend : If equipped, press the power
extend button to fully extend the mirror.
Press again to retract.
Resetting the Power Extend Mirrors
Reset the power extend mirrors if:
.The mirrors are accidentally obstructed
while extending/retracting.
.The mirrors are accidentally manually
extended/retracted.
.The mirrors vibrate at normal driving
speeds. If a popping noise from the mirror is heard,
this sound is normal as the manual detents
are aligning after a manual extend/retract
operation has occurred.
Auxiliary Cargo Mirror Lamps
If equipped, cargo mirror lamps face
rearward to provide more light on the sides
of the vehicle, if needed. See
Exterior Cargo
Lamps 0139.
Advanced Trailering Vision System Side
Cameras
If equipped, the Advanced Trailering Vision
System side cameras are on the bottom of
the outside mirrors. See “Surround Vision
(360 Degrees)” underAssistance Systems for
Parking or Backing 0249.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Keys, Doors, and Windows 37
Truck Bed Camera Rearview
Mirror
If equipped, this automatic dimming mirror
provides a video image, when activated, to
allow the driver to momentarily check the
pickup bed area contents or to align and
attach a gooseneck or fifth-wheel trailer.
.Push the button at the bottom of the
mirror once to activate the display.
.Push the button a second time to zoom
the camera’s view.
.Push the button a third time to
deactivate the display.
When the vehicle is in R (Reverse) and
button has been pressed, the display will
remain on until the driver deactivates it.
When not in R (Reverse), the video image
will time out after eight seconds.
When in Zoomed Mode, the display features
guidelines to help the driver align the
vehicle when attaching a trailer. Both the
horizontal and vertical guideline’s position
can be adjusted by the driver.
To adjust the position of the horizontal
guideline, press and hold the button for
eight seconds until it starts blinking. Each
subsequent button press scrolls the position
of this line through its range of possible
settings. Once the horizontal guideline is in the
desired location, press and hold the button
for another three seconds and repeat the
above step for the vertical guideline
programing. To readjust the horizontal
location of the guidelines after adjusting the
vertical location, press and hold the button
for three seconds.
After eight seconds since the last button
press, the position of the guidelines is
locked into memory.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
112 Instruments and Controls
Caution
If the vehicle is driven continually with
this light on, the emission control system
may not work as well, the fuel economy
may be lower, and the vehicle may not
run smoothly. This could lead to costly
repairs that might not be covered by the
vehicle warranty.
Caution
Modifications to the engine, transmission,
exhaust, intake, or fuel system, or the
use of replacement tires that do not
meet the original tire specifications, can
cause this light to come on. This could
lead to costly repairs not covered by the
vehicle warranty. This could also affect
the vehicle’s ability to pass an Emissions
Inspection/Maintenance test. See
Accessories and Modifications0302.
If the light is flashing : A malfunction has
been detected that could damage the
emission control system and increase vehicle
emissions. Diagnosis and service may be
required. To help prevent damage, reduce vehicle
speed and avoid hard accelerations and
uphill grades. If towing a trailer, reduce the
amount of cargo being hauled as soon as
possible.
If the light continues to flash, find a safe
place to park. Turn the vehicle off and wait
at least 10 seconds before restarting the
engine. If the light is still flashing, follow
the previous guidelines and see your dealer
for service as soon as possible.
If the light is on steady :
A malfunction has
been detected. Diagnosis and service may be
required.
Check the following:
.If fuel has been added to the vehicle
using the capless funnel adapter, make
sure that it has been removed. See
“Filling the Tank with a Portable Gas Can”
under Filling the Tank (Pickup Model)
0 265 or
Filling the Tank (Chassis Cab and Box
Delete Models) 0266. The diagnostic
system can detect if the adapter has been
left installed in the vehicle, allowing fuel
to evaporate into the atmosphere. A few
driving trips with the adapter removed
may turn off the light.
.Poor fuel quality can cause inefficient
engine operation and poor driveability,
which may go away once the engine is
warmed up. If this occurs, change the fuel
brand. It may require at least one full
tank of the proper fuel to turn the light
off. See Recommended Fuel 0263.
If the light remains on, see your dealer.
Emissions Inspection and Maintenance
Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the test
equipment will likely connect to the
vehicle's Data Link Connector (DLC).
The DLC is under the instrument panel to
the left of the steering wheel. Connecting
devices that are not used to perform an
Emissions Inspection/Maintenance test or to
service the vehicle may affect vehicle

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
116 Instruments and Controls
accordingly. If the condition persists, see
your dealer as soon as possible. A Driver
Information Center (DIC) message may
display.
The light flashes when the TCS and/or the
ESC system is actively working.
SeeTraction Control/Electronic Stability
Control 0242.
Trailer Sway Control Light (Uplevel
Cluster)
This light will flash when Trailer Sway
Control is active. See Trailer Sway Control
(TSC) 0285.
Electronic Stability Control (ESC)
Off Light
This light comes on briefly when the vehicle
is turned on. If the light does not come on,
have the vehicle serviced by your dealer.
If the system is working normally, the
indicator light then turns off.
serviced by your dealer. If the system is
working normally, the indicator light then
turns off. This light comes on when the
Electronic Stability Control (ESC) system is
turned off. If ESC is off, the Traction Control
System (TCS) is also off. To turn ESC off and
on, see Traction Control/Electronic Stability
Control 0242.
If ESC and TCS are off, the systems do not
assist in controlling the vehicle. Adjust
driving accordingly.
Engine Coolant Temperature
Warning Light
This light comes on briefly while starting
the vehicle.
If it does not, have the vehicle serviced by
your dealer. If the system is working
normally the indicator light goes off.
Caution
The engine coolant temperature warning
light indicates that the vehicle has
overheated. Driving with this light on can
damage the engine and it may not be
covered by the vehicle warranty. See
Engine Overheating 0312.
The engine coolant temperature warning
light comes on when the engine has
overheated.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
122 Instruments and Controls
When the remaining oil life is low, the
CHANGE ENGINE OIL SOON message will
appear on the display. The oil should be
changed as soon as possible. SeeEngine Oil
0 305. In addition to the engine oil life
system monitoring the oil life, additional
maintenance is recommended. See
Maintenance Schedule 0384.
The Oil Life display must be reset after each
oil change. It will not reset itself. Do not
reset the Oil Life display at any time other
than when the oil has just been changed.
It cannot be reset accurately until the next
oil change. To reset, see Engine Oil Life
System 0307.
Tire Pressure : Shows the approximate
pressures of all four tires. Tire pressure is
displayed in either kilopascal (kPa) or in
pounds per square inch (psi). If the pressure
is low, the value for that tire is shown in
amber. See Tire Pressure Monitor System
0 342 and
Tire Pressure Monitor Operation 0343.
Air Filter Life : Shows an estimate of the
engine air filter’s remaining useful life and
the state of the system. Engine Air Filter Life
95% means 95% of the current air filter life
remains. Messages will display based on the
engine air filter life and the state of the system. When the REPLACE AT NEXT OIL
CHANGE message displays, the engine air
filter should be replaced at the time of the
next oil change. When the REPLACE SOON
message displays, the engine air filter
should be replaced at the earliest
convenience.
The Air Filter Life display must be reset after
the engine air filter replacement. To reset,
see
Engine Air Filter Life System 0308.
Brake Pad Life : This displays an estimate of
the remaining life of the front and rear
brake pads. Messages will display based on
brake pad wear and the state of the system.
Reset the Brake Pad Life display after
replacing the brake pads. See Brake Pad Life
System 0316.
Fuel Economy : Displays average fuel
economy, the best fuel economy over the
selected distance, and a bar graph showing
instantaneous fuel economy.
Press the thumbwheel to change the
selected distance. Press and hold the
thumbwheel while this display is active to
reset the best fuel economy and average
fuel economy. This display can also be reset
by selecting reset in the menu. Engine Hours (Hourmeter) :
Shows the total
number of hours the engine has run. This
display also shows the engine idle hours.
Transmission Fluid Temperature : Shows the
temperature of the automatic transmission
fluid in either degrees Celsius (°C) or degrees
Fahrenheit (°F).
Trailer Brake : On vehicles with the
Integrated Trailer Brake Control (ITBC)
system, the trailer brake display appears in
the DIC.
TRAILER GAIN shows the trailer gain setting.
This setting can be adjusted from 0.0 to 10.0
with either a trailer connected or
disconnected.
TRAILER OUTPUT shows the power output to
the trailer any time a trailer with electric
brakes is connected. Output is displayed as a
bar graph. Dotted lines may appear in the
OUTPUT display if a trailer is not connected.
Off Road : Displays vehicle pitch and roll
information, road wheel angle, and
four-wheel drive (4WD) status.
Follow Distance : If equipped, the current
follow time to the vehicle ahead is displayed
as a time value on this page.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
124 Instruments and Controls
3. Use the following settings to adjustthe HUD.
$:Press or pull to center the HUD image.
The HUD image can only be adjusted up and
down, not side to side.
!: Press to select the display view. Each
press will change the display view.
D: Pull and hold to brighten the display.
Press and hold to dim the display. Continue
to hold to turn the display off.
The HUD image will automatically dim and
brighten to compensate for outside lighting.
Use
Dto adjust as needed.
The HUD image can temporarily light up
depending on the angle and position of
sunlight on the HUD display. This is normal.
Polarized sunglasses could make the HUD
image harder to see.
Head-Up Display (HUD) Rotation Option
If equipped, this feature under the Options
menu of the instrument cluster allows for
adjusting the angle of the HUD image and
changing or turning off the Speed
Limit Sign. HUD Rotation: Press the thumbwheel while
Adjust Rotation is highlighted to enter
Adjust Mode. Scroll to adjust the angle of
the HUD display. Press the thumbwheel to
confirm and save the setting. This feature
may only be available in P (Park).
Speed Limit Style Adjustment
If equipped, the speed limit style can be
changed to a speed limit bar or speed limit
sign from the Options menu in the
instrument cluster. Press the thumbwheel
while Speed Limit Style is highlighted to
change the speed sign style or to turn it off.
HUD Views
There are four views in the HUD. Some
vehicle information and vehicle messages or
alerts may be displayed in any view.
English Shown, Metric SimilarSpeed View :
This displays the speedometer
reading in English or metric units, and speed
limit. Some information only appears on
vehicles that have these features, and when
they are active.
English Shown, Metric Similar
Active Safety View : This displays the speed
view along with a driver assistance graphic
on the left. Driver assistance graphics show
your vehicle, vehicle ahead, gap setting, and
lane status information. In addition to driver
assistance graphics, pedestrian advisory and
trailer sway indicators will be displayed.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Instruments and Controls 125
English Shown, Metric Similar
Navigation/Active OnStar View : This
displays the speed view along with
indicators for vehicle ahead, Lane Departure
Warning/Lane Keep Assist, trailer sway, and
pedestrian advisory. Turn-by-Turn navigation
information is shown during active route.
The compass heading is displayed when
navigation routing is not active.
Navigation Turn-by-Turn Alerts shown in the
instrument cluster may also be displayed in
any HUD view.English Shown, Metric Similar
Off Road View : This displays the speed
view along with indicators for vehicle ahead,
Lane Departure Warning/Lane Keep Assist,
trailer sway, four-wheel drive status, and
pedestrian advisory. Off-road information
such as pitch angle, steering angle, and
rolling angle is also shown.
Care of the HUD
Clean the inside of the windshield to remove
any dirt or film that could reduce the
sharpness or clarity of the HUD image.
Clean the HUD lens with a soft cloth
sprayed with glass cleaner. Wipe the lens
gently, then dry it.
HUD Troubleshooting
Check that:
.Nothing is covering the HUD lens.
.The HUD brightness setting is not too
dim or too bright.
.The HUD is adjusted to the proper height.
.Polarized sunglasses are not worn.
.The windshield and HUD lens are clean.
If the HUD image is not correct, contact
your dealer.
The windshield is part of the HUD system.
See Windshield Replacement 0323.
Vehicle Messages
Messages displayed on the Driver
Information Center (DIC) indicate the status
of the vehicle or some action that may be
needed to correct a condition. Multiple
messages may appear one after another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing the thumbwheel. The
messages that require immediate action
cannot be cleared until that action is
performed.
All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer.