CHEVROLET SILVERADO 3500 2019 Owners Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
180 Lighting
moving up or down. This is normal.
If there is a problem, an alert will be
displayed.
The battery can be discharged at
idle if the electrical loads are very
high. This is true for all vehicles.
This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the
power that is needed for very high
electrical loads.
A high electrical load occurs when
several of the following are on, such
as: headlamps, high beams, fog
lamps, rear window defogger,
climate control fan at high speed,
heated seats, engine cooling fans,
trailer loads, and loads plugged into
accessory power outlets.
EPM works to prevent excessive
discharge of the battery. It does this
by balancing the generator's output
and the vehicle's electrical needs.
It can increase engine idle speed to
generate more power, whenever
needed. It can temporarily reduce
the power demands of some
accessories.Normally, these actions occur in
steps or levels, without being
noticeable. In rare cases at the
highest levels of corrective action,
this action may be noticeable to the
driver. If so, a DIC message might
be displayed and it is recommended
that the driver reduce the electrical
loads as much as possible.
Battery Power Protection
This feature shuts off the dome and
reading lamps, if they are left on for
more than 10 minutes after the
ignition is turned off. The cargo
lamp shuts off after 20 minutes. This
prevents the battery from
running down.
Exterior Lighting Battery
Saver
The exterior lamps turn off about
10 minutes after the ignition is
turned off, if the parking lamps or
headlamps have been manually left
on. This protects against draining
the battery. To restart the 10-minute
timer, turn the exterior lamp control
to the
Oposition and then back to
the
;or2position.
To keep the lamps on for more than
10 minutes, the ignition must be on
or in ACC/ACCESSORY.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 181
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 181
Theft-Deterrent Feature . . . . . . 182
Overview . . . . . . . . . . . . . . . . . . . . . 183
Home Page . . . . . . . . . . . . . . . . . . 184
Software Updates . . . . . . . . . . . . 184
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 185
Satellite Radio . . . . . . . . . . . . . . . . 187
Radio Reception . . . . . . . . . . . . . . 188
Fixed Mast Antenna . . . . . . . . . . 189
Multi-Band Antenna . . . . . . . . . . 189
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 190
USB Port . . . . . . . . . . . . . . . . . . . . . 190
Auxiliary Jack . . . . . . . . . . . . . . . . 195
Bluetooth Audio . . . . . . . . . . . . . . 196
Voice Recognition
Voice Recognition . . . . . . . . . . . . 197
Phone
Bluetooth (Overview) . . . . . . . . . 203 Bluetooth (Infotainment
Controls) . . . . . . . . . . . . . . . . . . . . 205
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . 209
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . 210
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
182 Infotainment System
functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving 0227.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0251. Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.
Theft-Deterrent Feature
TheftLock is designed to discourage
theft of the vehicle's radio by
learning a portion of the Vehicle
Identification Number (VIN). The
radio does not operate if it is stolen
or moved to a different vehicle.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 183
Overview1.{
.Press to go to the Home
Page. See Home Page
0 184.
2.
7
. Radio: Press and release to
go to the previous station or
channel. Press and hold to
fast seek the next strongest
previous station or channel.
. USB/Bluetooth Music/
Pictures: Press and hold to
go to the previous content.
Press and hold to fast
rewind.
3.
O
. Press to turn the power on.
. Press and hold to turn the
power off.
. Press to mute the system
when on.
. Turn to decrease or
increase the volume.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
184 Infotainment System
4.6
.Radio: Press and release to
go to the next station or
channel. Press and hold to
fast seek the next strongest
station or channel.
. USB/Bluetooth Music/
Pictures: Press and hold to
go to the next content.
Press and hold to fast
forward.
5.
#
. Press and release to
access the phone screen,
answer an incoming call,
or access the device home
screen. Press and hold to
access Press to Talk.
Home Page
Touchscreen Buttons
Touchscreen buttons show on the
screen when available. When a
function is unavailable, the button
may gray out. When a function is
selected, the button may highlight.
Home Page Features
Press{to go to the Home Page.
Audio : Touch to select AM, FM,
SiriusXM (if equipped), USB/iPod/
Bluetooth Audio, or AUX.
Gallery : Touch to view a picture or
movie.
Phone : Touch to activate the
phone features (if equipped).
See Bluetooth (Overview) 0203 or
Bluetooth (Infotainment Controls)
0 205.
Projection : Touch to access
supported devices when connected.
See USB Port 0190. Settings :
Touch to access the
Personalization menu. See Vehicle
Personalization 0160.
Climate : Touch to access the
Climate menu. See Dual Automatic
Climate Control System 0220.
OnStar : If equipped, touch to
access the OnStar menu. See
OnStar Overview 0463.Software Updates
Over-the-Air Software Updates
If equipped, the infotainment system
can download and install select
software updates over a wireless
connection. The system will prompt
for certain updates to be
downloaded and installed. There is
also an option to check for updates
manually.
To manually check for updates,
touch SETTINGS on the Home
Page, followed by Software
Information, and then System
Update. Follow the on-screen

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 185
prompts. Steps for downloading and
installing updates may vary by
vehicle.
Downloading Over-the-Air vehicle
software updates requires Internet
connectivity, which can be accessed
through the vehicle’s built-in OnStar
4G LTE connection, if equipped and
active. If required, data plans are
provided by a third party. Optionally,
a secure Wi-Fi hotspot such as a
compatible mobile device hotspot,
home hotspot or public hotspot can
be used. Applicable data rates may
apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or a public hotspot,
touch SETTINGS on the Home
Page, followed by Wi-Fi, and then
Manage Wi-Fi Networks. Select the
appropriate Wi-Fi network, and
follow the on-screen prompts.
Download speeds may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot or similar. Availability of Over-the-Air vehicle
software updates varies by vehicle
and country. For more information
on this feature, see
my.chevrolet.com/learn for US/
Canada.Radio
AM-FM Radio
Playing the Radio
Audio Source Menu
{:
Press to go to the Home Page.
O:Press to turn on, mute,
or unmute the system. Press and
hold to turn off the system.
Selecting a Band
Press{, then touch AUDIO,
Source, then select AM, FM,
or SXM, if equipped. The last station
that was playing starts playing
again.
System Settings
Auto Volume
This feature automatically adjusts
the radio volume to compensate for
road and wind noise.
The level of volume compensation
can be selected, or the feature can
be turned off.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
186 Infotainment System
1. Touch MENU from a sourcescreen.
2. Select Auto Volume.
3. Select the desired setting.
4. Touch
3to go back to the
source screen.
Tone Settings
The tone settings can be set for
each radio band and each audio
player source.
Preset Tone Settings
. Touch MENU.
. Touch Tone Settings.
. Select a preset tone setting.
. Bass, Midrange, or Treble:
Touch −or +.
. Fader or Balance: Adjust the
front/rear or left/right speakers
by dragging the dot in the
vehicle image on the screen.
Custom Tone Settings
. Touch MENU.
. Touch Tone Settings. .
Touch Custom.
. Bass, Midrange, or Treble:
Touch −or +.
. Fader or Balance: Adjust the
front/rear or left/right speakers
by dragging the dot in the
vehicle image on the screen.
Touch
3to go back to the source
screen.
Selecting an Auxiliary Device
Connect the auxiliary device to the
AUX input terminal. Play will begin
when the system has finished
reading the information on the
device.
If the AUX device is already
connected, press
{, AUDIO,
Source, then select the device.
Selecting a Station
Seek Tuning
If the radio station is not known:
Press
7or6to automatically
search for available radio stations. Manual Tuning
Continue touching
toruto
manually change the radio station.
Direct Tune
From the AM or FM menu:
. Touch Tune.
. Enter the station number.
. Touch Go or
toruto go to
the previous or next station.
Favorite
. Touch
SorTto scroll through
the favorites.
. Touch on the station to select it.
Station List
. From the AM or FM menu,
touch MENU.
. Select Station List.
. Touch
QorRto scroll through
the list. Touch the station to
select it.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 187
Update Station List
.From the AM or FM menu, touch
MENU, then touch Update
Station List. The broadcasting
list updating will begin.
. During the AM or FM
broadcasting list update, touch
Cancel to stop the updates.
Storing a Station as a Favorite
Stations from all bands can be
stored in any order in the favorite
pages.
Up to 25 stations can be stored.
Storing Stations
To store the station to a position in
the list, touch the corresponding
button 1−5 until a beep is heard.
1. Select the desired station.
2. Touch
SorTto select the
desired page of saved
favorites. 3. Touch and hold down any of
the preset buttons to save the
current radio station to that
button of the selected
favorites page.
To change a preset button, tune to
the new desired radio station and
touch and hold the preset button.
Satellite Radio
Vehicles with an SXM Satellite
Radio tuner and a valid SiriusXM
Satellite Radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service (If Equipped)
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM Satellite Radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A service fee is required to receive
the SiriusXM service. For more
information, contact SiriusXM at
www.siriusxm.com or 1-866-635-2349 (U.S.), and
www.xmradio.ca or 1-877-209-0079
(Canada).
Listening to SiriusXM Radio (If
Equipped)
1. Press{.
2. Touch AUDIO.
3. Touch Source.
4. Touch SXM and the most recent listened to SiriusXM
channel will display.
Touch
0to return to the
HOME menu.
Selecting a Category
From Menu, touch Categories, then
touch the desired category or from
Categories, touch
QorRto find the
desired channel. Touch the channel
to select it.
Selecting a Channel
Touchuortand the previous or
next channel will be selected.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
188 Infotainment System
Touch and holduortto jump
four channels backward or forward,
then release the button at the
desired channel.
Using the Preset Buttons
Up to seven favorites pages can be
saved, and each page can store up
to five channels.
To change a preset button, tune to
the new desired channel and hold
the button.
Listening to Preset Channels
1. Continue touching
SorTto
select the desired
favorites page.
2. Touch the preset button to listen to the channel saved to
that button.
Using the SiriusXM Menu
Operation
1. Touch MENU on the SXM radio screen. 2. Touch the menu to select the
desired item or to display the
detail menu item.
3. Touch
0to return to the
previous menu.
Channel List 1. Touch Channel List from the SXM menu. The channel list is
displayed.
2. Touch
QorRto find the
desired channel. Tune to the
channel by selecting it.
Tone Settings
From the tone settings menu, the
sound features can be set up for
SiriusXM audio and each audio
player ’s functions.
1. Touch Tone Settings. The tone settings screen is displayed.
See “Tone Settings” inAM-FM
Radio 0185.
2. Touch OK. Auto Volume
1. Touch Auto Volume. See “Auto
Volume” inAM-FM Radio
0 185.
2. Touch OK.
Categories 1. Touch Categories.
2. Touch
QorRto find the
desired category. Touch the
category to select it.
Explicit Content Filter
When on, only a filtered list of
channels will be received. When off,
all regular SXM programming
subscribed to will be received. 1. Touch SXM Explicit Filter.
2. Select On or Off.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 189
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur
when things like storms and power
lines interfere with radio reception.
When this happens, try reducing the
treble on the radio.
SiriusXM Satellite Radio
Service
If equipped, SiriusXM Satellite
Radio Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the SiriusXM signal for a period
of time.
Cell Phone Usage
Cell phone usage, such as making
or receiving phone calls, charging,
or just having the phone on may
cause static interference in the
radio. Unplug the phone or turn it off
if this happens.
Fixed Mast Antenna
The fixed mast antenna will go
through most car washes as long as
it is securely attached. If the
antenna becomes slightly bent,
straighten it out by hand. If it is
badly bent, replace it.Occasionally check that the antenna
is tight at the base. If tightening is
required, protect the paint from
damage.
Multi-Band Antenna
The multi-band antenna is on the
roof of the vehicle. The antenna is
used for OnStar, the SiriusXM
Satellite Radio Service System, and
GPS (Global Positioning System),
if the vehicle has these features.
Keep the antenna clear of
obstructions for clear reception.
If the vehicle has a sunroof, and it is
open, reception can also be
affected.
Items on the roof of the vehicle can
interfere with the performance of the
radio system and OnStar (if
equipped). Make sure the
multi-band antenna is not
obstructed.