maintenance CHEVROLET SILVERADO 3500 2019 User Guide

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
216 Climate Controls
Climate Controls
Climate Control Systems
Climate Control Systems (withHeater Only) . . . . . . . . . . . . . . . . 216
Climate Control Systems (with Air Conditioning) . . . . . . . . . . . . 218
Dual Automatic Climate Control System . . . . . . . . . . . . . 220
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . 223
Maintenance
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . 223
Service . . . . . . . . . . . . . . . . . . . . . . . 224
Climate Control Systems
Climate Control Systems (with Heater Only)
With this system, the heating and ventilation can be controlled.
1. Fan Control
2. Air Recirculation
3. Air Delivery Mode Controls
4. Defrost
5. TEMP (Temperature Control) TEMP :
Turn clockwise or
counterclockwise to increase or
decrease the temperature inside the
vehicle.
9: Turn clockwise or
counterclockwise to increase or
decrease the fan speed. Turn the
knob all the way counterclockwise
to turn the fan off.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Climate Controls 223
Air Vents
Use the sliding knobs on the center
and side air vents to direct the
airflow. Use the thumbwheels near
the air vents to open or close off the
airflow.
Air vents blow warm air on the side
windows in cold weather. If Floor,
Defog, or Defrost modes are
selected, a small amount of air will
come from the vents close to the
window. If the airflow is shut off
using the thumbwheels, warm air
will be directed to the other
instrument panel vents. This is
normal operation.
Use the thumbwheels to turn vent
airflow on or off based on the mode
selected.
Operation Tips
.Clear away any ice, snow,
or leaves from air inlets at the
base of the windshield that could
block the flow of air into the
vehicle. .
Clear snow off the hood to
improve visibility and help
decrease moisture drawn into
the vehicle.
. Keep the path under the front
seats clear of objects to help
circulate the air inside of the
vehicle more effectively.
. Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.
Check with your dealer before
adding equipment to the outside
of the vehicle.
Maintenance
Passenger Compartment
Air Filter
The filter reduces the dust, pollen,
and other airborne irritants from
outside air that is pulled into the
vehicle.
The filter should be replaced as part
of routine scheduled maintenance.
See Maintenance Schedule 0430.
To find out what type of filter to use,
see Maintenance Replacement
Parts 0442.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
224 Climate Controls
1. Open the lower glove box doorcompletely.
2. Remove the four screws from around the lower glove box.
The door does not need to be
removed to access the screws.
3. Close the lower glove box doorand pull it from its frame to
remove the entire unit.
4. Release the two tabs holding
the service door. Open the
service door and remove the
old filter.
5. Install the new air filter.
6. Close the service door and secure the tabs.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system
should only be serviced by trained
and certified technicians. The air
conditioning evaporator should
never be repaired or replaced by
one from a salvage vehicle.
It should only be replaced by a new
evaporator to ensure proper and
safe operation.
During service, all refrigerants
should be reclaimed with proper
equipment. Venting refrigerants
directly to the atmosphere is harmful
to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite,
or other health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule 0430.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
228 Driving and Operating
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.
Steering
Electric Power Steering (1500
Series)
If the vehicle has electric power
steering, it does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort. See your dealer if
there is a problem.
If the steering wheel is turned until it
reaches the end of its travel, and is
held in that position for an extended
period of time, power steering assist
may be reduced.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.
Hydraulic Power Steering
(2500/3500 Series)
(2500/3500 Series
–All Regular
Cab, Double Cab/Crew Cab
without Digital Steer Assist)
The power steering system may
require maintenance.
See Power Steering Fluid (1500
Series) 0345 orPower Steering
Fluid (2500/3500 Series) 0345.
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer.
(2500/3500 Series –Double Cab/
Crew Cab with Digital Steer
Assist)
The vehicle has a Digital Steer
Assist power steering system that
varies the amount of effort required to steer the vehicle. Less steering
effort is required at slower speeds.
At faster speeds, the steering effort
increases. The system helps the
steering wheel return to center at
low speeds. Pressing the Tow/Haul
button adjusts steering effort for
driving conditions described in
Tow/
Haul Mode 0261.
The power steering system may
require maintenance.
See Power Steering Fluid (1500
Series) 0345 orPower Steering
Fluid (2500/3500 Series) 0345.
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer.
Caution
If the steering wheel is turned
until it reaches the end of its
travel, and is held in that position
for more than 15 seconds, (Continued)

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
230 Driving and Operating
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt.
. Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide. Remember: Antilock brakes help
avoid only the braking skid.
Off-Road Driving
Four-wheel-drive vehicles can be
used for off-road driving. Vehicles
without four-wheel drive and
vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR)
tires must not be driven off-road
except on a level, solid surface. For
contact information about the
original equipment tires, see the
warranty manual.
One of the best ways for successful
off-road driving is to control the
speed.
{Warning
When driving off-road, bouncing
and quick changes in direction
can easily throw you out of
position. This could cause you to
lose control and crash. You and
your passengers should always
wear seat belts.
Before Driving Off-Road
.
Have all necessary maintenance
and service work completed.
. Fuel the vehicle, fill fluid levels,
and check inflation pressure in
all tires, including the spare,
if equipped.
. Read all the information about
four-wheel-drive vehicles in this
manual.
. Remove any underbody air
deflector, if equipped. Re-attach
the air deflector after off-road
driving.
. Know the local laws that apply to
off-road driving.
To gain more ground clearance if
needed, it may be necessary to
remove the front fascia lower air
dam, if equipped. However, driving
without the air dam reduces fuel
economy.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
234 Driving and Operating
braking. Drive at a reduced speed
and avoid sharp turns or abrupt
maneuvers.
Traction is reduced on hard packed
snow and ice and it is easy to lose
control. Reduce vehicle speed when
driving on hard packed snow
and ice.
{Warning
Driving on frozen lakes, ponds,
or rivers can be dangerous. Ice
conditions vary greatly and the
vehicle could fall through the ice;
you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream
and you and your passengers(Continued)
Warning (Continued)
could drown. If it is only shallow
water, it can still wash away the
ground from under your tires.
Traction could be lost, and the
vehicle could roll over. Do not
drive through rushing water.
Caution
Do not drive through standing
water if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe. Deep water can damage the
axle and other vehicle parts.
If the standing water is not too deep,
drive through it slowly. At faster
speeds, water can get into the
engine and cause it to stall. Stalling
can occur if the exhaust pipe is
under water. Do not turn off the
ignition when driving through water.
If the exhaust pipe is under water,
the engine will not start. When going
through water, the brakes get wet and it may take longer to stop. See
“Driving on Wet Roads”
later in this
section.
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody or
chassis, or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, driveline,
steering, suspension, wheels, tires,
and exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance service
is required. See the Maintenance
Schedule 0430.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 297
The vehicle can tow in D (Drive).
Shift the transmission to a lower
gear if the transmission shifts too
often under heavy loads and/or hilly
conditions.
When towing at higher altitudes,
engine coolant will boil at a lower
temperature than at lower altitudes.
If the engine is turned off
immediately after towing at high
altitude on steep uphill grades, the
vehicle could show signs similar to
engine overheating. To avoid this,
let the engine run, preferably on
level ground, with the transmission
in P (Park) for a few minutes before
turning the engine off. If the
overheat warning comes on, see
Engine Overheating0343.
Parking on Hills
{Warning
To prevent serious injury or death,
always park your vehicle and
trailer on a level surface when
possible. When parking your vehicle and your
trailer on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet. Turn
the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels.
3. When the wheel chocks are in place, gradually release the
brake pedal to allow the chocks
to absorb the load of the trailer.
4. Reapply the brake pedal. Then apply the parking brake and
shift into P (Park).
5. Release the brake pedal.
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
.Start the engine.
. Shift into a gear.
. Release the parking brake.
2. Let up on the brake pedal. 3. Drive slowly until the trailer is
clear of the chocks.
4. Stop and have someone pick up and store the chocks.
Maintenance when Trailer
Towing
The vehicle needs service more
often when used to tow trailers. See
Maintenance Schedule 0430. It is
especially important to check the
automatic transmission fluid, engine
oil, axle lubricant, belts, cooling
system, and brake system before
and during each trip.
Check periodically that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling When Trailer
Towing
The cooling system may temporarily
overheat during severe operating
conditions. See Engine Overheating
0 343.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
318 Driving and Operating
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC) is
used for vehicle service and
Emission Inspection/Maintenance
testing. SeeMalfunction Indicator
Lamp 0146. A device connected
to the DLC —such as an
aftermarket fleet or
driver-behavior tracking device —
may interfere with vehicle
systems. This could affect vehicle
operation and cause a crash.
Such devices may also access
information stored in the vehicle’s
systems.
Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
vehicle warranty. Always check
with your dealer before adding
electrical equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle 088 and Adding Equipment
to the Airbag-Equipped Vehicle
0 89.
For information on wiring auxiliary
switches, see www.gmupfitter.com
or contact your dealer.
Snow Plow Prep Wiring
Package
These wiring provisions are
included with RPO VYU (Snow Plow
Prep Package) only. These
provisions are for use with a snow
plow installed. The harness should
be installed by your dealer or
qualified service center.
Adding a Snow Plow or
Similar Equipment
Caution
Do not exceed 72 km/h (45 mph)
with a snow plow mounted to the
vehicle. The vehicle could
overheat and be damaged.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
326 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 458. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Servicing the
Airbag-Equipped Vehicle 088.
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. See Remote Vehicle
Start 038.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0444.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To open the hood:
1. Pull the handle with this symbol
on it. It is inside the vehicle
under the steering wheel.
2. Go to the front of the vehicle tofind the secondary hood
release. The handle is under
the front edge of the hood near

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 335
Automatic Transmission
Fluid (6-Speed
Transmission)
When to Check and Change
Automatic Transmission Fluid
It is usually not necessary to check
the transmission fluid level. The only
reason for fluid loss is a
transmission leak or overheated
transmission. If a small leak is
suspected, then use the following
checking procedures to check the
fluid level. However, if there is a
large leak, then it may be necessary
to have the vehicle towed to a
dealer service department and have
it repaired before driving the vehicle
further.
Caution
Use of the incorrect automatic
transmission fluid may damage
the vehicle, and the damage may
not be covered by the vehicle
warranty. Always use the(Continued)
Caution (Continued)
automatic transmission fluid listed
inRecommended Fluids and
Lubricants 0440.
Change the fluid and filter at the
scheduled maintenance intervals
listed in Maintenance Schedule
0 430. Be sure to use the
transmission fluid listed in
Recommended Fluids and
Lubricants 0440.
How to Check Automatic
Transmission Fluid
Caution
Too much or too little fluid can
damage the transmission. Too
much can mean that some of the
fluid could come out and fall on
hot engine parts or exhaust
system parts, starting a fire. Too
little fluid could cause the (Continued)
Caution (Continued)
transmission to overheat. Be sure
to get an accurate reading if
checking the transmission fluid.
Before checking the fluid level,
prepare the vehicle: 1. Start the engine and park the vehicle on a level surface.
Keep the engine running.
2. Apply the parking brake and place the shift lever in P (Park).
3. With your foot on the brake pedal, move the shift lever
through each gear range,
pausing for about
three seconds in each range.
Then, move the shift lever back
to P (Park).
4. Allow the engine to idle (500– 800 rpm) for at least
one minute. Slowly release the
brake pedal.
5. Keep the engine running and check the transmission fluid
temperature on the Driver