remote start CHEVROLET SILVERADO 3500 2019 User Guide

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
64 Seats and Restraints
Heated and Ventilated Seat
Buttons Shown, Heated Seat Buttons Similar
If equipped, the buttons are on the
center stack. To operate, the engine
must be running.
Press
Ito heat the driver or
passenger seatback only.
Press
Jto heat the driver or
passenger seat cushion and
seatback.
Press
Cto ventilate the driver or
passenger seat. The indicator light on the button
comes on when this feature is on.
Press the button once for the
highest setting. With each press of
the button, the seat will change to
the next lower setting, and then to
the off setting. The indicator lights
next to the buttons indicate three for
the highest setting and one for the
lowest. If the heated seats are on
high for an extended time, their level
may automatically be lowered.
Remote Start Auto Heated and
Ventilated Seats
During a remote start, the heated or
ventilated seats can be turned on
automatically. When it is cold
outside, the heated seats turn on,
and when it is hot outside the
ventilated seats turn on. The heated
or ventilated seats are canceled
when the ignition is turned on. Press
the heated or ventilated seat button
to use the heated or ventilated seats
after the vehicle is started.
The heated or ventilated seat
indicator lights do not turn on during
a remote start.The temperature performance of an
unoccupied seat may be reduced.
This is normal.
The heated or ventilated seats will
not turn on during a remote start
unless they are enabled in the
vehicle personalization menu.
See
Remote Vehicle Start 038 and
Vehicle Personalization 0160.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
162 Instruments and Controls
adjusted to this level. To set the
maximum startup volume, touch +
or−to increase or decrease.
Audio Cue Volume
This feature sets the volume of
audio files played at system startup
and shutdown.
Select On, then touch + or −to
increase or decrease the volume.
Vehicle
Select and the following may
display:
. Climate and Air Quality
. Collision/Detection Systems
. Comfort and Convenience
. Lighting
. Power Door Locks
. Remote Lock, Unlock, Start
Climate and Air Quality
Select and the following may
display:
.Auto Fan Speed
. Auto Rear Defog Auto Fan Speed
This feature will set the auto fan
speed.
Select Low, Medium, or High.
Auto Rear Defog
This feature will automatically turn
on the rear defogger when it is cold
outside.
Select Off or On.
Collision/Detection Systems
Select and the following may
display:
.
Alert Type
. Forward Collision System
. Park Assist
Alert Type
This feature will set crash alerts to
beeps or seat vibrations. This
setting affects all crash alerts
including Forward Collision, Lane
Departure Warning, and Park Assist
alerts.
Select Beeps or Safety Alert Seat. Forward Collision System
This feature will turn on or off
Forward Collision Alert (FCA) and
Forward Automatic Braking (FAB).
The Off setting disables all FCA and
FAB functions. With the Alert and
Brake setting, both FCA and FAB
are available. The Alert setting
disables FAB. See
Forward
Automatic Braking (FAB) (1500
Series) 0285.
Select Off, Alert and Brake, or Alert.
Park Assist
If equipped, this feature can assist
in backing up and parking the
vehicle. See Assistance Systems for
Parking or Backing 0280.
Select Off, On, or On with Towbar.
Comfort and Convenience
Select and the following may
display:
. Auto Memory Recall
. Easy Exit Options
. Chime Volume
. Reverse Tilt Mirror

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
164 Instruments and Controls
Select Off, All Doors, or Driver Door.
Delayed Door Lock
When on, this feature will delay the
locking of the doors. To override the
delay, press the power door lock
switch on the door.
Select Off or On.
Remote Lock, Unlock, Start
Select and the following may
display:
.Remote Unlock Light Feedback
. Remote Lock Feedback
. Remote Door Unlock
. Remote Start Auto Cool Seats
. Remote Start Auto Heat Seats
Remote Unlock Light Feedback
When on, the exterior lamps will
flash when unlocking the vehicle
with the RKE transmitter.
Select Off or Flash Lights. Remote Lock Feedback
This allows selection of what type of
feedback is given when locking the
vehicle with the RKE transmitter.
Select Off, Lights and Horn, Lights
Only, or Horn Only.
Remote Door Unlock
This allows selection of which doors
will unlock when pressingKon the
RKE transmitter.
Select All Doors or Driver Door.
Remote Start Auto Cool Seats
If equipped and turned on, this
feature will turn the ventilated seats
on when using remote start on
warm days.
Select Off or On.
Remote Start Auto Heat Seats
If equipped and turned on, this
feature will turn the heated seats on
when using remote start on
cold days.
Select Off or On.
Bluetooth
Select and the following may
display:
. Pair New Device
. Discoverable
. Device Management
. Ringtones
. Voice Mail Numbers
. Text Message Alerts
Pair New Device
Select to pair a new device. See
“Pairing” underBluetooth
(Overview) 0203 orBluetooth
(Infotainment Controls) 0205 or
“Pairing” in“Infotainment Controls”
under “Bluetooth” in the infotainment
manual.
Discoverable
This allows the system to find a
device.
Select Off or On.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 325
California Proposition
65 Warning
{Warning
Most motor vehicles, including
this one, as well as many of its
service parts and fluids, contain
and/or emit chemicals known to
the State of California to cause
cancer and birth defects or other
reproductive harm. Engine
exhaust, many parts and
systems, many fluids, and some
component wear by-products
contain and/or emit these
chemicals. For more information
go to www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0349
and Jump Starting - North America
0 408 and the back cover.
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag
initiators, seat belt pretensioners,
and lithium batteries contained in
Remote Keyless Entry transmitters,
may contain perchlorate materials.
Special handling may be necessary.
For additional information, see
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered
by the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM
certified parts, including control
module or software modifications, is
not covered under the terms of the
vehicle warranty and may affect
remaining warranty coverage for
affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle
using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 089.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
326 Vehicle Care
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, see
Publication Ordering Information
0 458. This vehicle has an airbag system.
Before attempting to do your own
service work, see
Servicing the
Airbag-Equipped Vehicle 088.
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. See Remote Vehicle
Start 038.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0444.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To open the hood:
1. Pull the handle with this symbol
on it. It is inside the vehicle
under the steering wheel.
2. Go to the front of the vehicle tofind the secondary hood
release. The handle is under
the front edge of the hood near

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 329
1. Positive (+) Terminal. SeeJump Starting - North America
0408.
2. Battery - North America 0349.
3. Coolant Surge Tank and Pressure Cap. See Cooling
System 0339.
4. Engine Air Cleaner/Filter 0338.
5. Automatic Transmission Dipstick (If Equipped). See
“How to Check Automatic
Transmission Fluid” under
Automatic Transmission Fluid
(6-Speed Transmission) 0335
or Automatic Transmission
Fluid (8-Speed Transmission)
0 337.
6. Remote Negative (–) Location (Out of View). See Jump
Starting - North America 0408.
7. Engine Cooling Fans (Out of View). See Cooling System
0 339.
8. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0331. 9. Engine Oil Dipstick. See
“Checking Engine Oil” under
Engine Oil 0331.
10. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 346.
11. Brake Fluid Reservoir. See Brake Fluid 0348.
12. Engine Compartment Fuse
Block 0362.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 331
1. Positive (+) Terminal. SeeJump Starting - North America
0408.
2. Battery - North America 0349.
3. Coolant Surge Tank and Pressure Cap. See Cooling
System 0339.
4. Engine Air Cleaner/Filter 0338.
5. Automatic Transmission Dipstick (If Equipped). See
“How to Check Automatic
Transmission Fluid” under
Automatic Transmission Fluid
(6-Speed Transmission) 0335
or Automatic Transmission
Fluid (8-Speed Transmission)
0 337.
6. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0331.
7. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0331.
8. Engine Cooling Fan (Out of View). See Cooling System
0 339. 9. Remote Negative (–) Location.
See Jump Starting - North
America 0408.
10. Power Steering Fluid Reservoir.
SeePower Steering Fluid
(1500 Series) 0345 orPower
Steering Fluid (2500/3500
Series) 0345.
11. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 346.
12. Brake Fluid Reservoir. See Brake Fluid 0348.
13. Auxiliary Battery (If Equipped). SeeBattery - North America
0 349.
14. Engine Compartment Fuse
Block 0362.
If the vehicle has a diesel engine
and/or an Allison Transmission, see
the Duramax diesel supplement.Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section.
. Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0333.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Vehicle Care 409
may not be able to get enough
power from a single battery in
another vehicle to start your
diesel engine. If your vehicle
has more than one battery,
using the battery that is closer
to the starter will reduce
electrical resistance. This is
located on the passenger side,
in the rear of the engine
compartment.
3. Get the vehicles close enough so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause an
unwanted ground connection.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake. If you have a
four-wheel-drive vehicle, be
sure the transfer case is in a
drive gear, not in N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This will
avoid sparks and help save
both batteries. And it could
save the radio! 5. Open the hood on the other
vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
The positive (+) terminal is
under a red plastic cover at the
positive battery post. To
uncover the positive (+)
terminal, open the red plastic
cover.
For more information on the
location of the remote
positive (+) and remote
negative (−) terminals, see
Engine Compartment Overview
0328.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
454 Customer Information
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
OnStar 465
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.