CHEVROLET SILVERADO 3500 2019 Owners Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
260 Driving and Operating
transmission, but 6 (Sixth) cannot be
used until the plus/minus button on
the shift lever is used to change to
the range.
In vehicles with gasoline engines,
when the shift lever is moved from
D (Drive) to L (Manual Mode), a
downshift may occur. The gear that
the transmission is operating in
when the shift lever is moved from
D (Drive) to L (Manual Mode)
determines if a downshift occurs.
See the following chart.6-Speed Automatic Transmission
Gear before shifting from
D (Drive) to L (Manual Mode) 6th 5th 4th 3rd 2nd 1st
Range after shifting from
D (Drive) to L (Manual Mode) L4 L4 L3 L2 L2 L1
8-Speed Automatic Transmission Gear before
shifting from
D (Drive) to
L (Manual Mode) 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after
shifting from
D (Drive) to
L (Manual Mode) –
Tow/Haul not
engaged L6 L6 L5 L4 L3 L3 L2 L1
Range after
shifting from
D (Drive) to
L (Manual Mode) –
Tow/Haul engaged L6 L5 L4 L3 L3 L3 L2 L1

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 261
Grade Braking is not available when
Range Selection Mode is active.
SeeTow/Haul Mode 0261.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
If the vehicle has an exhaust brake,
it can also be used, but will not
automatically downshift the
transmission. See “Exhaust Brake”
in the Duramax diesel supplement.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Low Traction Mode
If equipped, Low Traction Mode
assists in vehicle acceleration when
road conditions are slippery, such
as with ice or snow. While the
vehicle is at a stop, select L2 using
Range Selection Mode. This will
limit torque to the wheels and help
to prevent the tires from spinning.
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce
shift cycling. This provides
increased performance, vehicle
control, and enhanced transmission and engine cooling when driving
down steep hills or mountain
grades, when towing, or when
hauling heavy loads.
The selector button is on the end of
the shift lever. Turn the Tow/Haul
Mode on and off by pressing the
button. When the Tow/Haul Mode is
enabled, a light on the instrument
cluster will come on.
See
Tow/Haul Mode Light 0150 and
Hill and Mountain Roads 0235.
Also see “Tow/Haul Mode” under
Towing Equipment 0306.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is
only enabled while the Tow/Haul
Mode is selected and the vehicle is
not in the Range Selection Mode.
See “Tow/Haul Mode” listed
previously and Manual Mode0259.
Tow/Haul Mode Grade Braking
assists in maintaining desired
vehicle speeds when driving on
downhill grades by using the engine
and transmission to slow the
vehicle.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
262 Driving and Operating
If equipped, on vehicles with a
gasoline engine, to disable or
enable Tow/Haul Grade Braking
within the current ignition key cycle,
press and hold the Tow/Haul button
for five seconds. When the button is
released, the requested mode
change is made. A DIC message is
displayed.
On vehicles with a diesel engine,
Tow/Haul Mode Grade Braking can
be enabled or disabled by pressing
the Tow/Haul Mode button. Use the
exhaust brake and Tow/Haul Mode
for maximum grade braking.
SeeTowing Equipment 0306.
For other forms of grade braking,
see Automatic Transmission 0256
and Cruise Control 0276.Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive
engages the front axle for extra
traction.
Read the appropriate section for
transfer case operation before
using.
Caution
Do not drive on clean, dry
pavement in 4
mand 4n(if
equipped) for an extended period
of time. These conditions may
cause premature wear on the
vehicle’s powertrain.
Driving on clean, dry pavement in
4
mor 4nmay:
. Cause a vibration to be felt in
the steering system.
. Cause tires to wear faster.
. Make the transfer case harder to
shift, and cause it to run noisier.
{Warning
If equipped with four-wheel drive,
the vehicle will be free to roll if the
transfer case is in N (Neutral),
even when the shift lever is in
P (Park). You or someone else
could be seriously injured. Be
sure the transfer case is in a drive
gear —2
m, 4m, or 4n—or set the
parking brake before placing the
transfer case in N (Neutral). See
Shifting Into Park 0253.
Caution
Extended high-speed operation in
4
nmay damage or shorten the
life of the drivetrain.
Engagement noise and bump when
shifting between 4
nand 4mor from
N (Neutral), with the engine running,
is normal.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 263
Shifting into 4nwill turn Traction
Control and StabiliTrak/Electronic
Stability Control (ESC) off. See
Traction Control/Electronic Stability
Control 0273.
Manual Transfer Case
Move the lever to shift into and out
of four-wheel drive.
An indicator light comes on when
four-wheel drive is engaged. See
Four-Wheel-Drive Light 0150.
N (Neutral) : Use only when the
vehicle needs to be towed.
See Recreational Vehicle Towing
0 412 orTowing the Vehicle 0412.
2
m(Two-Wheel Drive High) : Use
this setting for driving on most
streets and highways. The front axle
is not engaged. This setting
provides the best fuel economy.
4
n(Four-Wheel Drive Low) : This
setting also engages the front axle
and delivers extra torque. Choose
4
nif driving off-road in deep sand,
deep mud, or deep snow, and while
climbing or descending steep hills.
When engaged, keep vehicle speed
below 72 km/h (45 mph).
4
m(Four-Wheel Drive High) : Use
this setting when extra traction is
needed. The front axle engages and
helps when driving on snowy or icy
roads, when off-roading, or when
plowing snow. The vehicle can be shifted between
2
mand 4mwhile the vehicle is
moving. In extremely cold weather,
it may be necessary to stop or slow
the vehicle to shift into 4
m.
Using the Manual Transfer Case
. Use quick motions to shift into or
out of 4
nor N (Neutral).
. Shifting may be harder when the
vehicle is cold, but will return to
normal once warmed up.
. Four-wheel drive reduces fuel
economy.
. Delayed shifts from 4
mto 2m
may be experienced due to
uneven tire wear, low tire
pressure, high vehicle loading,
or cold temperatures.
Shifting from 2
mto 4m
. Shifts can be made at any
vehicle speed.
. Shift in one continuous motion.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
264 Driving and Operating
.Shifting while the vehicle is in
motion may require that
moderate force be applied to the
shift lever before 4
mcan be
engaged, especially in cold
weather.
. In extremely cold weather, it may
be necessary to slow or stop the
vehicle to shift.
. While in 4
m, the vehicle can be
driven at any posted legal speed
limit.
Shifting In or Out of 4
n
Caution
Shifting the transfer case into 4n
while moving at speeds faster
than 5 km/h (3 mph) may cause
premature wear to the transfer
case, and may cause the gears to
grind.
1. If possible, shift with the vehicle moving 5 km/h (3 mph)
or less. 2. Shift the transmission into
N (Neutral).
3. Shift the transfer case shift lever in one continuous motion.
4. Shifting with the vehicle at a stop may be more difficult. It is
possible that the shift will not
complete and the transfer case
will remain in N (Neutral). This
is normal. To complete the
shift, with the engine running,
shift the transmission to
D (Drive) and back to
N (Neutral), and reattempt the
transfer case shift.
Shifting In or Out of N (Neutral) 1. Have the engine running.
2. Set the parking brake. Press and hold the brake pedal. See
Parking Brake 0271.
3. Place the transmission into N (Neutral).
4. Shift the transfer case lever in one continuous motion into or
out of N (Neutral).
Electronic Transfer Case
Use the transfer case knob, next to
the steering wheel, to shift into and
out of four-wheel drive for extra
traction.
All of the lights will flash on then off
momentarily when the ignition is
turned on. The light that remains on
will indicate the state of the
transfer case.
If the indicator mark on the knob
does not match up with the light
then that likely means the knob was
moved when the ignition was off.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 265
The indicator mark on the knob
must line up with the indicator light
before a shift can be commanded.
To command a shift rotate the
transfer case knob to the new
desired position. The light will flash
meaning that the shift is in progress.
When the shift is completed the new
position will be illuminated. If the
transfer case cannot complete a
shift command, it will go back to its
last chosen setting.
In extreme cold weather it may be
necessary to slow or stop the
vehicle to shift from 2
mto 4m.
Delayed shifts from 4
mto 2mmay be
experienced due to uneven tire
wear, low tire pressure, high vehicle
loading, or cold temperatures.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case. The settings are:
N (Neutral) :
Use only when the
vehicle needs to be towed.
See Recreational Vehicle Towing
0 412 orTowing the Vehicle 0412.
2
m(Two-Wheel Drive High) : Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
4
n(Four-Wheel Drive Low) : This
setting engages the front axle and
delivers extra torque. Choose 4
nif
driving off-road in deep sand, deep
mud, or deep snow, and while
climbing or descending steep hills.
When engaged, keep vehicle speed
below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction
Control and StabiliTrak/ESC off.
See Traction Control/Electronic
Stability Control 0273.
4
m(Four-Wheel Drive High) : Use
when extra traction is needed. The
front axle engages and helps when
driving on snowy or icy roads, when off-roading, or when plowing snow.
The vehicle can be shifted from 2
m
to 4mwhile the vehicle is moving.
Shifting Into 4
m
Turn the knob to 4mat any speed
up to 121 km/h (75 mph), except
from 4
n. The indicator light will flash
while shifting and will remain on the
selected setting.
Shifting Into 2
m
Turn the knob to 2mat any speed,
except when shifting from 4
n.
Shifting Into 4
n
When 4nis engaged, vehicle speed
should be kept below 72 km/h
(45 mph).
1. The ignition must be on and the vehicle must be stopped or
moving less than 5 km/h
(3 mph) with the transmission
in N (Neutral). It is best for the
vehicle to be moving
1.6 to 3.2 km/h (1 to 2 mph).

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
266 Driving and Operating
2. Turn the knob to 4n. Wait for
the 4
nindicator light to stop
flashing before shifting the
transmission into gear.
If the transmission is in gear and/or
moving more than 5 km/h (3 mph),
the 4
nindicator light will flash for
30 seconds and not complete the
shift. After 30 seconds the transfer
case will shift to 4
m. Turn the knob
to 4
mto see the indicator. With the
vehicle moving less than 5 km/h
(3 mph), and the transmission in
N (Neutral), attempt the shift again.
Shifting Out of 4
n
1. To shift out of 4nthe vehicle
must be stopped or moving
less than 5 km/h (3 mph) with
the transmission in N (Neutral)
and the ignition in on. It is best
for the vehicle to be moving
1.6 to 3.2 km/h (1 to 2 mph). 2. Turn the knob to 4
mor 2m.
Wait for the 4
mor 2mindicator
light to stop flashing before
shifting the transmission
into gear.
If the transmission is in gear and/or
moving more than 5 km/h (3 mph),
the 4
mor 2mindicator light will flash
for 30 seconds, but will not complete
the shift. With the vehicle moving
less than 5 km/h (3 mph), and the
transmission in N (Neutral), attempt
the shift again.
Shifting Into N (Neutral)
To shift:
1. Park the vehicle on a level surface.
2. Set the parking brake and press and hold the brake
pedal. See Parking Brake
0 271.
3. Start the vehicle or turn the ignition on.
4. Shift the transmission to N (Neutral). 5. Shift the transfer case to 2
m.
6. Turn the transfer case knob clockwise to N (Neutral) until it
stops and hold it there until the
N (Neutral) light starts flashing.
This will take at least
10 seconds. Then slowly
release the knob to the 4
n
position. The N (Neutral) light
will come on when the transfer
case shift to N (Neutral) is
complete.
7. With the engine running, verify that the transfer case is in
N (Neutral) by shifting the
transmission to R (Reverse),
then to D (Drive). There should
be no movement of the vehicle
while shifting the transmission.
8. Turn the engine off, and the ignition to ACC/ACCESSORY.
9. Place the transmission shift lever in P (Park). See
Recreational Vehicle Towing
0412.
10. Turn the ignition off.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 267
Shifting Out of N (Neutral)
To shift:1. Set the parking brake and apply the brake pedal.
2. Turn the ignition on with the engine off.
3. Shift the transmission to N (Neutral).
4. Turn the transfer case knob to 2
m.
After the transfer case has
shifted out of N (Neutral), the
N (Neutral) light will go out.
5. Release the parking brake.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
6. Start the engine and shift the transmission to the
desired gear.
Automatic Transfer Case
If equipped, use the transfer case
knob next to the steering wheel to
shift into and out of four-wheel drive.
All of the lights will flash on then off
momentarily when the ignition is
turned on. The light that remains on
will indicate the state of the
transfer case.
If the indicator mark on the knob
does not match up with the light
then that likely means the knob was
moved when the ignition was off. The indicator mark on the knob
must line up with the indicator light
before a shift can be commanded.
To command a shift rotate the
transfer case knob to the new
desired position. The light will flash
meaning that the shift is in progress.
When the shift is completed the new
position will be illuminated. If the
transfer case cannot complete a
shift command, it will go back to its
last chosen setting.
The settings are:
N (Neutral) :
Use only when the
vehicle needs to be towed.
See Recreational Vehicle Towing
0 412 orTowing the Vehicle 0412.
2
m(Two-Wheel Drive High) : Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
AUTO (Automatic Four-Wheel
Drive) : Use when road surface
traction conditions are variable.
When driving in AUTO, the front
axle is engaged, and the vehicle's
power is sent to the front and rear

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
268 Driving and Operating
wheels automatically based on
driving conditions. This setting
provides slightly lower fuel economy
than 2
m.
Do not use AUTO mode,
if equipped, to park on a steep
grade with poor traction such as ice,
snow, mud, or gravel. In AUTO
mode only the rear wheels will hold
the vehicle from sliding when
parked. If parking on a steep grade,
use 4
mto keep all four wheels
engaged.
4
m(Four-Wheel Drive High) : Use
this position when extra traction is
needed, such as when driving on
snowy or icy roads, when
off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This
setting engages the front axle and
delivers extra torque. Choose 4
n
when driving off-road in deep sand,
deep mud, or deep snow, and while
climbing or descending steep hills. Shifting into 4
nwill turn Traction
Control and StabiliTrak off. See
Traction Control/Electronic Stability
Control 0273.
Shifting Into 4
mor AUTO
Turn the knob to the 4
mor AUTO
position at any speed, except from
4
n. The indicator light will flash
while shifting and will remain on
when the shift is completed.
Shifting Into 2
m
Turn the knob to 2mat any speed,
except when shifting from 4
n. The
indicator light will flash while shifting
and will remain on when the shift is
completed.
Shifting Into 4
n
When 4nis engaged, keep vehicle
speed below 72 km/h (45 mph).
To shift:
1. The ignition must be on and the vehicle must be stopped or
moving less than 5 km/h (3 mph) with the transmission
in N (Neutral). It is best for the
vehicle to be moving
1.6 to 3.2 km/h (1 to 2 mph).
2. Turn the knob to 4
n. Wait for
the 4
nindicator light to stop
flashing before shifting the
transmission into gear.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
If the transmission is in gear and/or
moving more than 5 km/h (3 mph),
the 4
nindicator light will flash for
30 seconds and not complete the
shift. After 30 seconds the transfer
case will shift to 4
m. Turn the knob
to 4
mto display the indicator. With
the vehicle moving less than 5 km/h
(3 mph), and the transmission in
N (Neutral), attempt the shift again.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Driving and Operating 269
Shifting Out of 4n
To shift:1. The vehicle must be stopped or moving less than 5 km/h
(3 mph) with the transmission
in N (Neutral) and the
ignition on. It is best for the
vehicle to be moving
1.6 to 3.2 km/h (1 to 2 mph).
2. Turn the knob to 4
m, AUTO,
or 2
m. Wait for the 4m, AUTO,
or 2
mindicator light to stop
flashing before shifting the
transmission into gear.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
If the transmission is in gear and/or
moving more than 5 km/h (3 mph),
the 4
m, AUTO, or 2mindicator light will flash for 30 seconds but will not
complete the shift. With the vehicle
moving less than 5 km/h (3 mph),
and the transmission in N (Neutral),
attempt the shift again.
Shifting Into N (Neutral)
To shift into N (Neutral):
1. Park the vehicle on a level surface.
2. Set the parking brake and press and hold the brake
pedal. See Parking Brake
0 271.
3. Start the vehicle or turn the ignition on.
4. Shift the transmission to N (Neutral).
5. Shift the transfer case to 2
m.
6. Turn the transfer case knob clockwise to N (Neutral) until it
stops and hold it there until the
N (Neutral) light starts flashing.
This will take at least
10 seconds. Then slowly
release the knob to the 4
n
position. The N (Neutral) light will come on when the transfer
case shift to N (Neutral) is
complete.
7. With the engine running, verify that the transfer case is in
N (Neutral) by shifting the
transmission to R (Reverse),
then shift the transmission to
D (Drive). There should be no
movement of the vehicle while
shifting the transmission.
8. Turn the engine off, and the ignition to ACC/ACCESSORY.
9. Place the transmission shift lever in P (Park).
10. Turn the ignition to off.
Shifting Out of N (Neutral)
To shift out of N (Neutral): 1. Set the parking brake and apply the brake pedal.
2. Turn the ignition on with the engine off.
3. Shift the transmission to N (Neutral).
4. Turn the transfer case knob to the desired setting.