USB port CHEVROLET SILVERADO 3500 2019 Owners Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
In Brief 25
Setting the Clock
SeeClock 0130.
Satellite Radio
Vehicles with a SiriusXM satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information refer to:
.
www.siriusxm.com or call
1-888-601-6296 (U.S.).
. www.siriusxm.ca or call
1-877-438-9677 (Canada).
See Satellite Radio 0187.
Portable Audio Devices
This vehicle may have a 3.5 mm
(1/8 in) auxiliary input jack and USB
ports in the center console or
armrest. There may be USB ports in
the center stack below the climate
controls. External devices such as
iPods, laptop computers, MP3
players, and USB storage devices
may be connected, depending on
the audio system.
See USB Port 0190 andAuxiliary
Jack 0195.
Bluetooth
The Bluetooth system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the in-vehicle
Bluetooth system before it can be
used in the vehicle. Not all phones
will support all functions. See
Bluetooth (Overview) 0203 or
Bluetooth (Infotainment Controls)
0 205.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g:If equipped with OnStar®or a
Bluetooth®system, press to interact
with those systems. See OnStar
Overview 0463, Bluetooth
(Overview) 0203 orBluetooth
(Infotainment Controls) 0205,
or “Bluetooth (Overview)” in the
infotainment manual.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/6/18
124 Storage
Bucket Seat
If equipped, press the latch and lift
to open. Depending on the options
there may be a tote compartment,
accessory power outlet, auxiliary
jack, and USB port(s) inside. There
are openings for power cords on the
edge of the storage area.
See Power Outlets 0130, USB Port
0 190, and Auxiliary Jack 0195.
If equipped with the uplevel radio,
see the infotainment manual.
Floor Console Storage
If equipped with front seat floor
console storage, unlock with the
ignition key, press the button, and
lift to open.
Additional Storage
Features
Cargo Tie-Downs
The vehicle may be equipped with
cargo tie-downs.
Any of the nine holes inside the
truck bed can be used for tie-downs.
The maximum load is 113 kg
(250 lb) per tie-down.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Instruments and Controls 165
Device Management
Select to connect to a different
phone source, disconnect a phone,
or delete a phone.
Ringtones
Select to change the ring tone for
the specific phone. The phone does
not need to be connected to change
the ring tones.
Voice Mail Numbers
This feature displays the voice mail
number for all connected phones.
To change the voice mail number,
select EDIT. Type a new number,
then select Save.
Text Message Alerts
This allows the feature to be turned
on or off.
Select Off or On.
Apple CarPlay
Select and the following may
display:
.Apple CarPlay
. Manage Apple CarPlay Devices Apple CarPlay
This feature allows Apple devices to
be connected to the infotainment
system through a USB port.
Select Off or On.
Manage Apple CarPlay Devices
Select to manage Apple devices.
Apple CarPlay must be on for this
feature to be accessed.
Android Auto
Select and the following may
display:
.
Android Auto
. Manage Android Auto Devices
Android Auto
This feature allows Android devices
to be connected to the infotainment
system through a USB port.
Select Off or On.
Manage Android Auto Devices
Select to manage Android devices.
Android Auto must be on for this
feature to be accessed.
USB Auto Launch
This allows Android and Apple
CarPlay devices to automatically
connect when plugged into the
USB port.
Select Off or On.
Voice
Select and the following may
display:
. Confidence Threshold
. Prompt Length
. Audio Feedback Speed
. Display “What Can I Say?” Tips
Confidence Threshold
This feature allows the adjustment
of the sensitivity of the speech
recognition system.
Select Confirm More or
Confirm Less.
Prompt Length
This feature adjusts the voice
prompt length.
Select Short or Long.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 181
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 181
Theft-Deterrent Feature . . . . . . 182
Overview . . . . . . . . . . . . . . . . . . . . . 183
Home Page . . . . . . . . . . . . . . . . . . 184
Software Updates . . . . . . . . . . . . 184
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 185
Satellite Radio . . . . . . . . . . . . . . . . 187
Radio Reception . . . . . . . . . . . . . . 188
Fixed Mast Antenna . . . . . . . . . . 189
Multi-Band Antenna . . . . . . . . . . 189
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . 190
USB Port . . . . . . . . . . . . . . . . . . . . . 190
Auxiliary Jack . . . . . . . . . . . . . . . . 195
Bluetooth Audio . . . . . . . . . . . . . . 196
Voice Recognition
Voice Recognition . . . . . . . . . . . . 197
Phone
Bluetooth (Overview) . . . . . . . . . 203 Bluetooth (Infotainment
Controls) . . . . . . . . . . . . . . . . . . . . 205
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . 209
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . 210
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
184 Infotainment System
4.6
.Radio: Press and release to
go to the next station or
channel. Press and hold to
fast seek the next strongest
station or channel.
. USB/Bluetooth Music/
Pictures: Press and hold to
go to the next content.
Press and hold to fast
forward.
5.
#
. Press and release to
access the phone screen,
answer an incoming call,
or access the device home
screen. Press and hold to
access Press to Talk.
Home Page
Touchscreen Buttons
Touchscreen buttons show on the
screen when available. When a
function is unavailable, the button
may gray out. When a function is
selected, the button may highlight.
Home Page Features
Press{to go to the Home Page.
Audio : Touch to select AM, FM,
SiriusXM (if equipped), USB/iPod/
Bluetooth Audio, or AUX.
Gallery : Touch to view a picture or
movie.
Phone : Touch to activate the
phone features (if equipped).
See Bluetooth (Overview) 0203 or
Bluetooth (Infotainment Controls)
0 205.
Projection : Touch to access
supported devices when connected.
See USB Port 0190. Settings :
Touch to access the
Personalization menu. See Vehicle
Personalization 0160.
Climate : Touch to access the
Climate menu. See Dual Automatic
Climate Control System 0220.
OnStar : If equipped, touch to
access the OnStar menu. See
OnStar Overview 0463.Software Updates
Over-the-Air Software Updates
If equipped, the infotainment system
can download and install select
software updates over a wireless
connection. The system will prompt
for certain updates to be
downloaded and installed. There is
also an option to check for updates
manually.
To manually check for updates,
touch SETTINGS on the Home
Page, followed by Software
Information, and then System
Update. Follow the on-screen

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
190 Infotainment System
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
CDs, DVDs, Blu-ray Discs, SD
cards, USB devices, and mobile
devices, consider the source.
Untrusted media devices could
contain files that affect system
operation or performance. Avoid use
if the content or origin cannot be
trusted.
USB Port
Using the USB Port
The infotainment system can play
music by connecting an auxiliary
device to the USB port.
USB Support
If equipped, there may be USB
ports in the center stack below the
climate controls, in the center
console storage, and at the rear of
the center console. All ports use the
USB 2.0 standard.USB Supported Devices
.
USB flash drives
. Portable USB hard drives
Not all iPods and USB drives are
compatible with the USB port.
Make sure the iPod has the latest
firmware from Apple for proper
operation. iPod firmware can be
updated using the latest iTunes
application. See www.apple.com/
itunes.
For help with identifying your iPod,
go to www.apple.com/support.
The USB port can play both lower
and upper case .mp3, .wma, .ogg,
and .wav files stored on a USB
storage device.
Supported Apple Devices
To view supported devices in U.S.,
see my.chevrolet.com\learn.
To view supported devices in
Canada, see
www.chevroletowner.ca. USB Supported File and Folder
Structure
The infotainment system supports:
.
FAT16.
. FAT32.
. exFAT.
Connecting a USB Storage
Device or iPod/iPhone
To connect a USB storage device,
connect the device to the USB port.
To connect an iPod/iPhone, connect
one end of the device’ s cable to the
iPod/iPhone and the other end to
the USB port.
The iPod/iPhone charges while it is
connected to the vehicle if the
ignition is on or in ACC/
ACCESSORY. See Ignition
Positions 0247. When the vehicle is
turned off, the iPod/iPhone
automatically powers off and will not
charge or draw power from the
vehicle's battery.
For more information on USB
usage, see “Audio System
Information” following.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 191
Audio System Information
The infotainment system can play
the music files contained in the USB
storage device or iPod/iPhone
products.
Using MP3/WMA/OGG/WAV Files
.Music files with .mp3, .wma,
.ogg, and .wav file name
extensions can be played.
. MP3 files that can be played: Bit
rate: 8 kbps to 320 kbps.
Sampling frequency: 48 kHz,
44.1 kHz, 32 kHz, 24 kHz, 22.05
kHz, and 16 kHz.
. Files with a bit rate above
128 kbps will result in higher
quality sound.
. ID3 Tag information for MP3
files, such as the album name
and the artist, can be played.
. To display album title, track title,
and artist information, the file
should be compatible with the
ID3 Tag V1 and V2 formats. Using USB Storage Devices and
an iPod/iPhone
.
Use a USB or flash memory type
storage device. Do not connect
using a USB adaptor.
. Do not connect and reconnect
the USB device repeatedly in a
short time, as this may cause
static electricity and problems
using the device.
. Use a USB device with a metal
connecting terminal.
. Connection with i-Stick Type
USB storage devices may be
faulty due to vehicle vibration.
. Do not touch the USB
connecting terminal.
. Only USB storage devices
formatted in FAT16/32 or exFAT
file systems are recognized.
NTFS and other file systems are
not recognized.
. The time it takes to process files
will depend on the USB storage
device type and capacity, and
the type of files stored. .
Some USB storage device files
may not be compatible.
. Up to two USB devices and one
iPod can be played through a
USB hub. All devices may not be
supported, depending on the
performance of the USB hub.
If there is not enough power
supply, it may not operate
normally.
. Do not disconnect the USB
storage device while it is playing.
This may cause damage to the
product or affect the
performance of the USB device.
. Disconnect the USB storage
device when the ignition is
turned off. If the ignition is turned
on while the USB device is
connected, the USB device may
be damaged or may not operate
normally.
. USB storage devices can only
be connected for playing music,
viewing photo files,
or upgrading.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
192 Infotainment System
.Do not use the USB terminal to
charge USB accessory
equipment. The heat generated
may cause performance issues
or damage.
. Music files to which Digital Right
Management (DRM) is applied
cannot be played.
. USB storage device that are in
capacity with a limit of 5,000
files, such as music, photo,
video, 15 stages of folder
structure. Normal usage cannot
be guaranteed for a storage
device that exceeds this limit.
The iPod/iPhone can play all
music files that are supported.
The music file lists will only
display up to 5,000 files on the
screen. These files are sorted in
alphabetical order.
. Some iPod/iPhone product
models may not support the
connectivity or functionality of
this product. .
Only connect the iPod/iPhone
with connection cables
supported by iPod/iPhone
products. Other connection
cables cannot be used.
. The iPod/iPhone may be
damaged if it is connected to the
vehicle with the ignition on.
When not in use, disconnect the
iPod/iPhone.
. When the iPod/iPhone is
connected to the USB port by
using the iPod/iPhone cable, the
Bluetooth music is not
supported.
. The iPod/iPhone playback
functions and the information
displayed may be different when
played on the infotainment
system.
.Refer to the table for the
classification items related to the
search function provided by the
iPod/iPhone.
USB Player
Playing Music from a USB Device
. Connect the USB device to the
USB port.
. Play will start automatically after
the system has finished reading
the USB device.
. If a non-readable USB device is
connected, an error message
displays and the system will
switch to the previous audio
function.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
194 Infotainment System
MTP (Media Transfer Protocol)
.Connect an MTP supported
device.
. Play will start automatically after
the system has finished reading
the MTP device.
. If a non-readable MTP device is
connected, an error message
displays and the system will
switch to the previous audio
function.
iPod/iPhone Player
This feature is limited to models
supporting the iPod/iPhone
connection.
Playing Music Files
. Connect the iPod/iPhone to the
USB port.
. Play will start from the previously
played point after the system
has finished reading the USB
device. .
If a non-readable USB device is
connected, an error message
displays and the system will
switch to the previous audio
function.
If the iPod/iPhone is already
connected:
1. Press
{.
2. Touch AUDIO.
3. Touch Source.
4. Touch iPod.
To stop the device and select
another media source, touch
Source, then select the other
source.
To remove the device, select
another function, then remove the
device.
Pause
. Touch
jto pause.
. Touch
rto resume.
Changing to Next/Previous Song
. Touch
lto change to the
next song. .
Touch
gwithin two seconds of
the playback time to play the
previous file.
Returning to the Beginning of the
Current File
Touch
gafter two seconds of the
playback time.
Scanning Forward or Backward
Touch and hold
gorlduring
playback to rewind or fast forward.
Release the button to resume
playback at normal speed.
Playing a File Randomly
Touch
Zduring playback.
. ON: Plays all files randomly.
. OFF: Returns to normal
playback.
Using the iPod Menu
. Touch Menu during playback.
. Touch the appropriate
play mode.
Browse Music 1. Touch Browse Music.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Infotainment System 195
2. Touch the desired music.
Tone Settings
. Touch Tone Settings. The Tone
Settings menu is displayed. See
“Tone Settings” inAM-FM Radio
0 185.
Auto Volume
. Touch Auto Volume. The Auto
Volume menu is displayed. See
“Auto Volume” inAM-FM Radio
0 185.
Picture System Information
The infotainment system can view
picture files stored on a USB
storage device and devices that
support Media Transfer
Protocol (MTP).
.
Supported file extensions: .jpg,
.bmp, .png, .gif.
. Animated GIF files are not
supported.
. Some files may not operate due
to a different recording format or
the condition of the file. Viewing Pictures
1. Connect the USB device to the USB port.
2. Touch the screen to open to full screen. Touch the screen again
to return to the previous
screen.
If the USB device is already
connected:
1. Press
{.
2. Touch GALLERY.
Some features are disabled while
the vehicle is in motion.
Viewing a Slide Show
1. Touch
zfrom the picture
screen.
2. Touch the screen to cancel the slide show during the slide
show playback.
Viewing a Previous or Next
Picture
Touch
SorTfrom the picture
screen. Rotating a Picture
Touch
wfrom the picture screen.
Enlarging a Picture
Touch
xfrom the picture screen.
Using the USB Picture Menu 1. Touch MENU from the picture screen.
2. Touch the appropriate menu: .Slide Show Time: Allows
selection of the slide show
interval.
. Clock, Temp. Display:
Allows selection of On or
Off to show the clock and
temperature on the full
screen.
. Display Settings: Adjusts
for Brightness and Contrast.
3. Touch
0to exit.
Auxiliary Jack
This vehicle may have an AUX jack
in the center console storage. See
Center Console Storage 0123.