infotainment CHEVROLET SILVERADO 3500 2019 Owners Manual

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 33
Seats and Restraints . . . . . . . . . . . 55
Storage . . . . . . . . . . . . . . . . . . . . . . . 122
Instruments and Controls . . . . . . 126
Lighting . . . . . . . . . . . . . . . . . . . . . . . 171
Infotainment System . . . . . . . . . . 181
Climate Controls . . . . . . . . . . . . . . 216
Driving and Operating . . . . . . . . . 225
Vehicle Care . . . . . . . . . . . . . . . . . . 323
Service and Maintenance . . . . . 428
Technical Data . . . . . . . . . . . . . . . . 445
Customer Information . . . . . . . . . 449
Reporting Safety Defects . . . . . . 460
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 463
Connected Services . . . . . . . . . . . 471
Index . . . . . . . . . . . . . . . . . . . . 475

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 9
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 11
Memory Features . . . . . . . . . . . . . . 13
Heated and Ventilated Seats . . . 14
Head Restraint Adjustment . . . . 14
Seat Belts . . . . . . . . . . . . . . . . . . . . . 14
Passenger Sensing System . . . 15
Mirror Adjustment . . . . . . . . . . . . . . 15
Steering Wheel Adjustment . . . . 17
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . . . 17
Interior Lighting . . . . . . . . . . . . . . . . 18
Exterior Lighting . . . . . . . . . . . . . . . 18
Windshield Wiper/Washer . . . . . . 19
Climate Controls . . . . . . . . . . . . . . . 20
Transmission . . . . . . . . . . . . . . . . . . 22
Four-Wheel Drive . . . . . . . . . . . . . . 23
Vehicle Features
Infotainment System . . . . . . . . . . . 24
Radio(s) . . . . . . . . . . . . . . . . . . . . . . . 24
Satellite Radio . . . . . . . . . . . . . . . . . 25
Portable Audio Devices . . . . . . . . 25
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 25
Steering Wheel Controls . . . . . . . 25
Cruise Control . . . . . . . . . . . . . . . . . 26
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 26
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 27
Forward Automatic Braking (FAB) (1500 Series) . . . . . . . . . . 27
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 27
Lane Keep Assist (LKA) . . . . . . . 28
Rear Vision Camera (RVC) . . . . 28
Park Assist . . . . . . . . . . . . . . . . . . . . 28
Power Outlets . . . . . . . . . . . . . . . . . 28
Universal Remote System . . . . . 29
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 29
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 30
Tire Pressure Monitor . . . . . . . . . . 30
Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 31
Fuel (Gasoline) . . . . . . . . . . . . . . . . 31
E85 or FlexFuel . . . . . . . . . . . . . . . . 31 Engine Oil Life System . . . . . . . . 31
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 32
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 32

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
In Brief 7
1.Instrument Panel Illumination
Control 0178.
2. Integrated Trailer Brake Control (ITBC) System (If Equipped).
See Towing Equipment 0306.
3. Exterior Lamp Controls 0171.
Fog Lamps 0176 (If
Equipped).
4. Air Vents 0223.
5. Turn Signal Lever. See Turn
and Lane-Change Signals
0 175.
Windshield Wiper/Washer
0 128.
6. Favorite Switches (Out of View). See Steering Wheel
Controls 0127.
Volume Switches (Out of View).
See Steering Wheel Controls
0 127.
7. Instrument Cluster 0136.
8. Hazard Warning Flashers
0175.
9. Shift Lever. See Automatic
Transmission 0256. Tow/Haul Selector Button (If
Equipped). See
Tow/Haul
Mode 0261.
Range Selection Mode (If
Equipped). See Manual Mode
0 259.
10. Light Sensor. See Automatic
Headlamp System 0174.
11. Infotainment 0181.
12. Passenger Airbag On-Off Switch (If Equipped) (Out of
View). See Airbag On-Off
Switch 082.
13. Heated and Ventilated Front
Seats 063 (If Equipped).
14. Power Outlet 110/120 Volt Alternating Current (If
Equipped). See Power Outlets
0 130.
15. Power Outlets 0130 (If
Equipped).
16.
gTraction Control/Electronic
Stability Control 0273.
0Pedal Adjust Switch (If
Equipped). See Adjustable
Throttle and Brake Pedal
0 246.
{Exterior Cargo Lamps
0 177.
XPark Assist Button (If
Equipped). See Assistance
Systems for Parking or Backing
0 280.
ALane Keep Assist (LKA)
(1500 Series) 0287 (If
Equipped).
@Lane Departure Warning
(LDW) (2500/3500 Series)
0 286 (If Equipped).
5Hill Descent Control Switch
(If Equipped). See Hill Descent
Control (HDC) 0275.
qExhaust Brake Switch (If
Equipped). See “Exhaust
Brake” in the Duramax diesel
supplement.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
24 In Brief
Automatic Transfer Case
This transfer case knob is to the left
of the steering column.
The different drive options that may
be available are described following.
2
m(Two-Wheel Drive High) :This
setting is used for driving in most
street and highway situations.
AUTO (Automatic Four-Wheel
Drive) : This setting is ideal for use
when road surface traction
conditions are variable.
Do not use AUTO mode to park on
a steep grade with poor traction
such as ice, snow, mud or gravel. In AUTO mode only the rear wheels
will hold the vehicle from sliding
when parked. If parking on a steep
grade, use 4
mto keep all four
wheels engaged.
4
m(Four-Wheel Drive High) : Use
this setting when extra traction is
needed, such as on snowy or icy
roads or in most off-road situations.
N (Neutral) : Shift to this setting
only when towing the vehicle.
See Recreational Vehicle Towing
0 412 orTowing the Vehicle 0412.
4
n(Four-Wheel Drive Low) : This
setting sends maximum power to all
four wheels. Choose 4
nwhen
driving in deep sand, mud, or snow,
and while climbing or descending
steep hills.
See Four-Wheel Drive 0262.
Vehicle Features
Infotainment System
The base radio information is
included in this manual. See the
infotainment manual for information
on the uplevel radios, audio players,
phone, navigation system, Rear
Seat Entertainment (RSE), and
voice or speech recognition,
if equipped.
Radio(s)
Base Radio
O:Press to turn the system on.
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
{: Press to go to the Home Page.
7:Press to seek the previous
station or track.
6: Press to seek the next station
or track.
See Overview 0183.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
In Brief 25
Setting the Clock
SeeClock 0130.
Satellite Radio
Vehicles with a SiriusXM satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information refer to:
.
www.siriusxm.com or call
1-888-601-6296 (U.S.).
. www.siriusxm.ca or call
1-877-438-9677 (Canada).
See Satellite Radio 0187.
Portable Audio Devices
This vehicle may have a 3.5 mm
(1/8 in) auxiliary input jack and USB
ports in the center console or
armrest. There may be USB ports in
the center stack below the climate
controls. External devices such as
iPods, laptop computers, MP3
players, and USB storage devices
may be connected, depending on
the audio system.
See USB Port 0190 andAuxiliary
Jack 0195.
Bluetooth
The Bluetooth system allows users
with a Bluetooth-enabled cell phone
to make and receive hands-free
calls using the vehicle audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the in-vehicle
Bluetooth system before it can be
used in the vehicle. Not all phones
will support all functions. See
Bluetooth (Overview) 0203 or
Bluetooth (Infotainment Controls)
0 205.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g:If equipped with OnStar®or a
Bluetooth®system, press to interact
with those systems. See OnStar
Overview 0463, Bluetooth
(Overview) 0203 orBluetooth
(Infotainment Controls) 0205,
or “Bluetooth (Overview)” in the
infotainment manual.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
26 In Brief
i:Press to reject an incoming
call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
oorp: Press to go to the
previous or next menu option.
worx: Press to go to the next or
previous selection.
V: Press to select a highlighted
menu option.
The favorite and volume switches
are on the back of the steering
wheel. 1. Favorite: When on a radio
source, press to select the next
or previous favorite. When on a
media source, press to select
the next or previous track.
2. Volume: Press to increase or decrease the volume.
See Steering Wheel Controls 0127.
Cruise Control
5:Press to turn the system on or
off. The indicator light is white when
cruise control is on and turns off
when cruise control is off. +RES :
If there is a set speed in
memory, press briefly to resume to
that speed or press and hold to
accelerate. If cruise control is
already active, use to increase
vehicle speed.
SET− :Press briefly to set the
speed and activate cruise control.
If cruise control is already active,
use to decrease vehicle speed.
*: Press to disengage cruise
control without erasing the set
speed from memory.
See Cruise Control 0276.
Driver Information
Center (DIC)
The DIC display is in the instrument
cluster. It shows the status of many
vehicle systems.
If the vehicle has the base level
instrument cluster, the trip odometer
reset stem is used to operate
the DIC.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
28 In Brief
Lane Keep Assist (LKA)
If equipped, LKA may help avoid
crashes due to unintentional lane
departures. It may assist by gently
turning the steering wheel if the
vehicle approaches a detected lane
marking without using a turn signal
in that direction. It may also provide
a Lane Departure Warning (LDW)
alert as the lane marking is crossed.
The system will not assist or alert if
it detects that you are actively
steering. Override LKA by turning
the steering wheel. LKA uses a
camera to detect lane markings
between 60 km/h (37 mph) and
180 km/h (112 mph).
SeeLane Departure Warning (LDW)
(2500/3500 Series) 0286 andLane
Keep Assist (LKA) (1500 Series)
0 287.
Rear Vision
Camera (RVC)
If equipped, RVC shows a view of
the area behind the vehicle on the
infotainment display when the vehicle is shifted into R (Reverse) to
aid with parking and low-speed
backing maneuvers.
See
Assistance Systems for Parking
or Backing 0280.
Park Assist
If equipped, Rear Park Assist (RPA)
uses sensors on the rear bumper to
assist with parking and avoiding
objects while in R (Reverse).
It operates at speeds less than
8 km/h (5 mph). RPA may show a
warning triangle on the infotainment
display and a graphic on the
instrument cluster to provide the
object distance. In addition, multiple
beeps or seat pulses may occur if
very close to an object.
The vehicle may also have the Front
Park Assist system.
See Assistance Systems for Parking
or Backing 0280.
Power Outlets
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone, MP3
player, etc.
The vehicle may have up to four
accessory power outlets.
Vehicles with a Center Console
.
One or two in front of the
cupholders on the center
console
. One inside the center console
. One on the rear of the center
console
Vehicles with Bench Seats
. One on the center stack below
the climate control system
. One or two in the storage area
on the bench seat
Lift the cover to access and replace
when not in use.
See Power Outlets 0130.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/6/18
124 Storage
Bucket Seat
If equipped, press the latch and lift
to open. Depending on the options
there may be a tote compartment,
accessory power outlet, auxiliary
jack, and USB port(s) inside. There
are openings for power cords on the
edge of the storage area.
See Power Outlets 0130, USB Port
0 190, and Auxiliary Jack 0195.
If equipped with the uplevel radio,
see the infotainment manual.
Floor Console Storage
If equipped with front seat floor
console storage, unlock with the
ignition key, press the button, and
lift to open.
Additional Storage
Features
Cargo Tie-Downs
The vehicle may be equipped with
cargo tie-downs.
Any of the nine holes inside the
truck bed can be used for tie-downs.
The maximum load is 113 kg
(250 lb) per tie-down.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Instruments and Controls 127
Controls
Steering Wheel
Adjustment
To adjust the steering wheel:1. Hold the steering wheel and pull the lever.
2. Move the steering wheel up or down.
3. Release the lever to lock the wheel in place. Tilt and Telescoping Steering
Wheel
To adjust the tilt and telescoping
steering wheel, if equipped:
1. Push the lever (1) down to move the steering wheel
forward or rearward. Lift the
lever up to lock the wheel in
place.
2. Pull the lever (2) toward you to move the steering wheel up or
down, then release the lever to
lock the wheel in place.
Do not adjust the steering wheel
while driving.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
g: For vehicles with OnStar or a
Bluetooth system, press to interact
with those systems. See OnStar
Overview 0463, Bluetooth
(Overview) 0203 orBluetooth
(Infotainment Controls) 0205,
or “Bluetooth (Overview)” in the
infotainment manual.

Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
128 Instruments and Controls
i:Press to reject an incoming
call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.
oorp: Press to go to the
previous or next menu option.
worx: Press to go to the next or
previous selection.
V: Press to select a highlighted
menu option.
The favorite and volume switches
are on the back of the steering
wheel. 1. Favorite: When on a radio
source, press to select the next
or previous favorite. When on a
media source, press to select
the next or previous track.
2. Volume: Press to increase or decrease the volume.
Heated Steering Wheel
(:If equipped, press to turn it on or
off. A light next to the button
displays when the feature is
turned on.
The steering wheel takes about
three minutes to start heating.
Horn
To sound the horn, pressaon the
steering wheel.
Windshield Wiper/Washer
The windshield wiper control is on
the turn signal lever.
The windshield wipers are controlled
by turning the band with
zon it.
1: Fast wipes.
w:Slow wipes.
3INT : Turn the band up for more
frequent wipes or down for less
frequent wipes.
OFF : Turns the windshield
wipers off.