maintenance schedule CHEVROLET SILVERADO EV 2024 User Guide

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
334 Vehicle Care
Windshield Replacement
Driver Assistance Systems
If the windshield needs to be replaced and
the vehicle is equipped with a front camera
sensor for the Driver Assistance Systems, a
GM replacement windshield is
recommended. The replacement windshield
must be installed according to GM
specifications for proper alignment. If it is
not, these systems may not work properly,
they may display messages, or they may
not work at all. See your dealer for proper
windshield replacement.
Gas Strut(s)
Your vehicle may be equipped with gas
strut(s) to provide assistance in lifting and
holding open the hood/trunk/liftgate system
in full open position.
{Warning
If the gas struts that hold open the hood,
trunk, and/or liftgate fail, you or others
could be seriously injured. Take the
vehicle to your dealer for service
immediately. Visually inspect the gas
struts for signs of wear, cracks, or other(Continued)
Warning (Continued)
damage periodically. Check to make sure
the hood/trunk/liftgate is held open with
enough force. If struts are failing to hold
the hood/trunk/liftgate, do not operate.
Have the vehicle serviced.
Caution
Do not apply tape or hang any objects
from gas struts. Also do not push down
or pull on gas struts. This may cause
damage to the vehicle.
See Maintenance Schedule 0389.
Hood
Trunk
Liftgate

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
356 Vehicle Care
.There is cord or fabric showing
through the tire's rubber.
.The tread or sidewall is cracked, cut,
or snagged deep enough to show
cord or fabric.
.The tire has a bump, bulge, or split.
.The tire has a puncture, cut, or other
damage that cannot be repaired well
because of the size or location of the
damage.
Tire Rotation
Tires should be rotated according to the
interval listed in the maintenance
schedule. SeeMaintenance Schedule
0 389.
Tires are rotated to achieve a more
uniform wear for all tires. The first
rotation is the most important.
Anytime unusual wear is noticed, rotate
the tires as soon as possible, check for
proper tire inflation pressure, and check
for damaged tires or wheels. If the
unusual wear continues after the
rotation, check the wheel alignment. See
When It Is Time for New Tires 0357
and
Wheel Replacement 0360.
Use this rotation pattern when rotating
the tires.
Do not include the spare tire in the tire
rotation.
Adjust the front and rear tires to the
recommended inflation pressure on the
Tire and Loading Information label after
the tires have been rotated. See Tire
Pressure 0349 and
Vehicle Load Limits 0193. Reset the Tire Pressure Monitor System.
See
Tire Pressure Monitor Operation
0 351.
Check that all wheel nuts are properly
tightened. See “Wheel Nut Torque”
under Capacities and Specifications
0 395 and “Removing the Flat Tire and
Installing the Spare Tire” underTire
Changing 0369.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
cause wheel nuts to become loose
over time. The wheel could come off
and cause a crash. When changing a
wheel, remove any rust or dirt from
places where the wheel attaches to
the vehicle. In an emergency, a cloth
or paper towel can be used; however,
use a scraper or wire brush later to
remove all rust or dirt.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
388 Service and Maintenance
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 388
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . 389
Multi-Point Vehicle Inspection (MPVI)
Multi-Point VehicleInspection (MPVI) . . . . . . . . . . . . . . . . . . . 390
Owner Checks and Services
Owner Checks and Services . . . . . . . . . . . . 391
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Maintenance Replacement Parts . . . . . . . 392
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . . 393
General Information
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routine
maintenance such as tire rotations and
additional maintenance items like tires,
brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Service and Maintenance 389
The Additional Required Services are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0193.
.Are driven on reasonable road surfaces
within legal driving limits.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See Doing Your
Own Service Work 0324.
Maintenance Schedule
Rotate Tires and Perform Required
Services Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important. Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the
wheel alignment. See
When It Is Time for
New Tires 0357 and
Wheel Replacement 0360.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 390.
.Lubricate body components. See Exterior
Care 0379.
Additional Required Services —Normal
Service
Every 36 000 km (22,500 mi)
.Replace passenger compartment air filter.
Or every two years, whichever comes
first. More frequent passenger
compartment air filter replacement may
be needed if driving in areas with heavy
traffic, poor air quality, high dust levels,
or environmental allergens. Passenger
compartment air filter replacement may
also be needed if there is reduced airflow,
window fogging, or odors. Your GM
dealer can help determine when to
replace the filter. Every 161 000 km (100,000 mi)
.Replace hood and/or body lift support gas
struts. Or every 10 years, whichever
comes first. See
Gas Strut(s)0334.
Every 240 000 km (150,000 mi)
.Drain and fill vehicle coolant circuits. Or
every five years, whichever comes first.
See Cooling System 0327.
Severe Conditions Requiring More
Frequent Maintenance*
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service.
Additional Required Services —Severe
Service
Every 72 000 km (45,000 mi)
.Change electric drive unit fluid. See
Recommended Fluids and Lubricants
0 392.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Service and Maintenance 393
Maintenance Records
After the scheduled services are performed,
record the date, odometer reading, who
performed the service, and the type of
services performed. Retain all maintenance
receipts.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
398 Customer Information
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to:
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
Chevrolet is committed to assisting
customers. Visit us online at
www.chevrolet.com/support (U.S.) or
www.my.chevrolet.ca (Canada) to chat with
us or find answers to commonly asked
questions, tips, vehicle how-to instructions,
and available support.
Need more help? Use the phone numbers or
mailing addresses below for additional
assistance.
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
TTY: Dial 711 relay service and contact
1-800-833-2438
Roadside Assistance: 1-888-811-1926
Canada
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and/or who use
Text Telephones (TTYs), Chevrolet is able to
assist. Please dial the national 711 relay
service and contact 1-800-833-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Account
Create a Chevrolet Account (U.S.) at
chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
404 Customer Information
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many GM vehicles.
To check availability and to order, call
1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. Eastern Time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC) rules and
with Innovation, Science and Economic
Development (ISED) Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.Operation is subject to the following two
conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
422 Index
Limited-Slip Differential . . . . . . . . . . . . . . . . . . . 211
LocksAutomatic Door . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 16
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . 17
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Low State of Charge Light . . . . . . . . . . . . . . . . 114
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . . . . . . . . 76
Lumbar Adjustment . . . . . . . . . . . . . . . . . . . . . . . 45 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Maintenance Schedule . . . . . . . . . . . . . . . . . . . 389 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Media Avoiding Untrusted Devices . . . . . . . . . . . . 154
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Messages Propulsion Power . . . . . . . . . . . . . . . . . . . . . . 136
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Messages (cont'd)
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Midgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Mirrors Automatic Dimming . . . . . . . . . . . . . . . . . . . . 36
Automatic Dimming Rearview . . . . . . . . . . 36
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Interior Rearview . . . . . . . . . . . . . . . . . . . . . . . 36
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 36
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Mode Car Wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 209
Modes Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Monitor System, Tire Pressure . . . . . . . . . . . . 351
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . .154
Multi-Point Vehicle Inspection (MPVI) . . . . 390
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 413
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Navigation (cont'd)
Using the System . . . . . . . . . . . . . . . . . . . . . . 155
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 197
Noise Control System . . . . . . . . . . . . . . . . . . . . 332
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Older Children, Restraints . . . . . . . . . . . . . . . . . 70
On-Screen Controls . . . . . . . . . . . . . . . . . . . . . . 107
Onboard Generator . . . . . . . . . . . . . . . . . . . . . . .101
One-Pedal Driving . . . . . . . . . . . . . . . . . . . . . . . . 203
One-Pedal Driving Light . . . . . . . . . . . . . . . . . . . 121
Online Account . . . . . . . . . . . . . . . . . . . . . . . . . . 398
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Additional Information . . . . . . . . . . . . . . . . . 410
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 409
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
Owner Checks and Services . . . . . . . . . . . . . . 391

2024 Silverado EV
Silverado EV
Owner’s Manual
2024
United States
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United States and CanadaCustomer Assistance1-800-263-3777
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