reset infotainment system CHEVROLET SILVERADO EV 2024 Owners Manual

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/23/23
Keys, Doors, and Windows 21
.To open the hood, pressdon the
instrument panel to the left of the
steering wheel.
To close the hood, press and hold
d
until the hood closes.
.If equipped, to open or close the hood,
press the touchpad right of center of the
front fascia once, when the vehicle is
unlocked, or the remote key is within 1 m
(3 ft) of the vehicle.
.To open the hood with the remote key,
press
monce, and then immediately
press again. To close the hood with the remote key,
press
monce, and then immediately
press again and hold until the hood is
closed. See Remote Key Operation 09.
Pull to Close
To close the hood without using the
switches, pull down on the hood until the
power assist engages to close the rest of
the way. A chime will sound to indicate
power assist activation. The power assist will
only activate when the hood is above a
minimum open position.
Manually forcing the hood to open or close
can damage the vehicle. Always allow the
automatic operation to complete before
using the hood again.
Caution
Manually operating the hood during a
power open or close can damage the
hood system. Always wait for the power
operation to complete before manually
operating the hood.
Open Settings
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience > Power
Hood Opening.
Maximum
The hood opens to the full open position.
Use caution in this mode to avoid hitting
overhead obstructions.
Custom
The hood open position can be adjusted
between a minimum height and fully open.
Before being adjusted, the hood opens to a
pre-programmed height that is below the
maximum open position.
To adjust the hood open angle, open the
hood then slowly pull it down to the desired
position. Pulling the hood too quickly may
cause power assist to engage and close the
hood. Press
duntil the exterior lights flash
and a chime sounds. The hood cannot be set
below the preset minimum programmable
height. If no exterior lights flash or sound,
then the height adjustment may be too low.
The hood is restricted to only open to a
default height when the vehicle is on a
steep downhill grade.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Instruments and Controls 103
{Warning
Using a damaged power outlet could
result in electrical shock causing personal
injury or death. Inspect the power outlet
for damage before use and do not use
the outlet if it is damaged.
Outlet Indicators
The power outlet green indicator light
displays the system status:
.A steady green light displays when the
power outlet is working and the vehicle
is on.
.No green light displays when the power
outlet is off and the vehicle is off.
Fault Mode
The power outlet will turn off if the
connected device exceeds the watt limit for
the outlet or total system. To troubleshoot
fault mode, follow the steps below: 1. Unplug the device(s) from the outlet(s).
2. Check the vehicle display for information about the fault.
3. Check the two circuit breakers located near the power outlets in the bed of the
vehicle. 4. If these are not tripped, press the green
reset button also located near the power
outlets in the bed of the vehicle.
If a fault continues to occur, the device may
exceed the power outlet power limit.
Power Mode Indicator
The power mode indicator on the
infotainment screen displays the power
currently being used and the total amount
of power available.
Make sure each device, or combination of
devices, does not exceed the available power
for the systemSwitching the Outlets On and Off
The outlets will always be ready for use
when the vehicle is on. Using the power
outlets while the vehicle is charging can
increase charge time.
To enable the power outlets when the
vehicle is off, use the settings in the
infotainment screen before turning the
vehicle off.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
104 Instruments and Controls
Troubleshooting
The power outlets will be momentarily
unavailable at the start and the end of a
350 kW DC Fast Charge. This is normal
operation.
For any error messages that can not be
resolved by resetting fault mode as
discussed earlier in this section, see your
dealer.
{Warning
The power outlets contain high-voltage
electrical equipment. Disassembling the
power outlets may result in electrical
shock causing personal injury or death.
Never attempt to disassemble a power
outlet.
Wireless Charging
If equipped and enabled, the vehicle has
wireless charging in the bin below the
climate control system. The system operates
at 145 kHz and wirelessly charges one Qi
compatible smartphone. The power output
of the system is capable of charging at a
rate up to 3 amp (15 W), as requested by
the compatible smartphone. SeeRadio
Frequency Statement 0404.
{Warning
Wireless charging may affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on or Retained
Accessory Power (RAP) must be active. The
wireless charging feature may not correctly
indicate charging when the vehicle is in RAP,
during a Bluetooth phone call, or when
phone projection (e.g. Apple CarPlay/Android
Auto) is active. See Power Modes0197.
The operating temperature is −40 °C (−40 °F)
to 85 °C (185 °F) for the charging system and
0 °C (32 °F) to 35 °C (95 °F) for the phone.
A charging stopped alert may be displayed
on the infotainment screen, if the wireless
charger or smartphone are outside of
normal operating temperature. Charging will
automatically resume when a normal
operating temperature is reached.
{Warning
Remove all objects from the charger
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charger may become
very hot.
On the rare occasion that the charging
system does not detect an object, and
the object gets wedged between the
smartphone and charger, remove the
smartphone and allow the object to cool
before removing it from the charger, to
prevent burns.
To charge a compatible smartphone: 1. Confirm the smartphone is capable of wireless charging.
2. The wireless charger is below the climate control system.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
110 Instruments and Controls
torque gauge to the left of it. There are two
information zones on the left and right of
the display. Follow the prompts on the
instrument cluster. SeeDriver Mode Control
0 209.
Use the right steering wheel control to open
and scroll through the different items and
displays.
To change the cluster configuration, press
ion the right steering wheel control.
Select the desired option from the list. To change the gauge faces, press and hold
iand useyorzon the right steering
wheel control. Press
Von the right steering
wheel control to select the desired option
from the list.
Display Settings
The following options can be turned on or
off using the infotainment display. See
Settings 0166.
Speed Sign
Shows sign information, which comes from a
roadway database in the onboard
navigation, if equipped. The sign will show
“− −” when there is no detected speed limit
or the system is unavailable.
Turn-by-Turn Graphics
When on, you will see turn-by-turn
navigation graphics in the instrument cluster
when a route is active. These graphics
provide visual directions for upcoming
maneuvers.
Speedometer
The speedometer shows the vehicle speed in
either kilometers per hour (km/h) or miles
per hour (mph).
Odometer
The odometer shows how far the vehicle has
been driven, in either kilometers or miles.
Trip Odometer
The trip odometer shows how far the
vehicle has been driven since the trip
odometer was last reset.
The trip odometer is accessed and reset
through the Vehicle Status. See Vehicle
Status 0132.
Battery Gauge (High Voltage)
Metric Single Battery Gauge Shown, Others
Similar

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Instruments and Controls 129
a lower cost by prioritizing charging during
the electrical provider’s off-peak period. The
vehicle will use these times to reach the
desired Charge Level by the scheduled time.
If the vehicle cannot reach the desired
charge level within these times, it will
charge as needed outside of this time
window.
Driver Information Center (DIC)
(Base Level)
The DIC is displayed in the instrument
cluster. It shows the status of many vehicle
systems.
yorz:Use to scroll to the previous or
next selection.
V: Press to open a menu or select a menu
item. Press and hold to reset certain
displays.
DIC Information Display Options
Select which info display to view on the DIC
through the Settings menu, or by selecting
Add to Driver Display in the Vehicle Status
on the infotainment display. See Settings
0 166 or
Vehicle Status 0132.
DIC Information Displays
The following is the list of all possible DIC
information displays and their locations.
Some of the information displays may not
be available for your particular vehicle.
Auto Lane Change : Displays the status of a
driver-requested lane change when Super
Cruise is active. See Super Cruise0227.
Audio Now Playing : Displays the actively
playing audio.
Navigation : Displays a variety of navigation
information.
Phone : Displays a variety of call
information. Trip 1 or Trip 2 and Average Efficiency :
The
Trip display shows the current distance
traveled, in either kilometers (km) or
miles (mi), since the trip odometer was last
reset. To reset the current trip, touch and
hold the touchscreen display when trip
odometer is displayed on the vehicle status
screen.
The Average Efficiency shows the
approximate average kWh per
100 kilometers (kWh/100 km), kilometers
per kilowatt hour kWh (km/kWh), or miles
per kilowatt hour kWh(mi/kWh). This
number is calculated based on the number
of kWh/100 km, km/kWh, or mi/kWh
recorded since the last time this menu item
was reset. This number only reflects the
approximate average electrical energy
economy that the vehicle has at that
moment, and changes as driving conditions
change.
Current Trip : Displays distance driven,
average efficiency, and time elapsed since
vehicle startup. It resets when you turn your
vehicle off.
Time/Date : Displays current date and time
information.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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130 Instruments and Controls
Tire Pressure :Shows the approximate
pressures of all four tires. Tire pressure is
displayed in either kilopascal (kPa) or in
pounds per square inch (psi). If the pressure
is low, the value for that tire is shown in
amber. See Tire Pressure Monitor System
0 351 and
Tire Pressure Monitor Operation 0351.
If equipped, Tire Temperature is located near
the tire pressure graphic. Tire Temperature
shows overall temperature as either Cold,
Cool, Normal, Warm, or Hot. Normal is
typical for normal driving while Warm is
typical for spirited driving. Unknown
displays when tire temperature information
is unavailable.
Trailer Brake : On vehicles with the
Integrated Trailer Brake Control (ITBC)
system, the trailer brake display appears in
the DIC.
TRAILER GAIN shows the trailer gain setting.
This setting can be adjusted from 0.0 to 10.0
with either a trailer connected or
disconnected.
TRAILER OUTPUT shows the power output to
the trailer any time a trailer with electric
brakes is connected. Output is displayed as a
bar graph. Dotted lines may appear in the
OUTPUT display if a trailer is not connected. Energy Usage :
Shows energy usage of the
Driving, Remote Start, Climate and
Conditioning vehicle systems as percentages
of overall vehicle energy use.
Energy Efficiency : Shows a graph showing
the energy efficiency that has been used by
the vehicle over a recently driven distance.
Off : Allows for no information to be
displayed in the cluster info display areas.
Driver Information Center (DIC)
(Uplevel)
The DIC is displayed in the instrument
cluster. It shows the status of many vehicle
systems.
DIC information is broken down into two
main zones:
Left Zone : Displays on the instrument
cluster to the left of the speedometer.
Right Zone : Displays on the instrument
cluster to the right of the speedometer.yorz: Use to scroll to the previous or
next selection.
V: Press to open a menu or select a menu
item. Press and hold to reset certain
displays.
DIC Information Display Options
Select which info display to view on the DIC
through the Settings menu, or by selecting
Add to Driver Display in the Vehicle Status
on the infotainment display. See Settings
0 166 or
Vehicle Status 0132.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
132 Instruments and Controls
Off :Allows for no information to be
displayed in the cluster info display areas.
Right Zone
Auto Lane Change : Displays the status of a
driver-requested lane change when Super
Cruise is active. See Super Cruise0227.
Audio Now Playing : Displays the actively
playing audio.
Navigation : Displays a variety of navigation
information.
Phone : Displays a variety of call
information.
Off : Allows for no information to be
displayed in the cluster info display areas.
Vehicle Status
The following are all possible vehicle status
features.
To access the vehicle status menu touch
A
from the list of home page icons displayed
on the left side of the infotainment display.
Vehicle status content is shown on cards
that are grouped together in option tabs
that are displayed on the infotainment
display. Touching a card on the infotainment display
opens up a dialog box for that card. To
select a desired option within a dialog box,
touch the option and follow any message or
alerts that may display. Some options may
be unavailable while driving.
Touch Add to Driver Display to send the
desired card to the Driver Information
Center (DIC) on the instrument cluster.
Touch Remove from Driver Display to
remove the selected card from the
instrument cluster. See
Driver Information
Center (DIC) (Base Level) 0129 or
Driver Information Center (DIC) (Uplevel)
0 130.
Options
The following is the list of all possible cards
and their locations. Some of the cards may
not be available for your particular vehicle.
Overview
Displays an interactive 3-D rendered image
of your vehicle that shows performance and
health information.
Tire Pressure
Displays the approximate pressures of all
four tires. Tire pressure is displayed in either
kilopascal (kPa) or in pounds per square inch (psi). If the pressure is low, the value
for that tire is shown in amber. See
Tire
Pressure Monitor System 0351 and
Tire Pressure Monitor Operation 0351.
If equipped, Tire Temperature is located
below the tire pressure graphic. Tire
Temperature shows overall temperature as
either Cold, Cool, Normal, Warm, or Hot.
Normal is typical for normal driving while
Warm is typical for spirited driving.
Unknown displays when tire temperature
information is unavailable.
When selected, the following options may
be chosen in the dialog: Relearn Tire
Pressure, Turn Off/On Leak Detection, Reset
Leak Detection, and Add to Driver Display.
When enabled, you will receive alerts when
a fast and/or slow tire leak is detected. The
Leak Detection speeds shown are either Tire
Leak or Fast Leak. When disabled, you will
still receive low tire pressure alerts.
However, you will stop receiving additional
alerts when a tire is leaking air.
Energy Info
Energy Usage : Displays how energy is
being used for the current drive since the
last time the vehicle was started.
Percentages of the Driving, Remote Climate,
and Climate and Prep vehicle systems as

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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148 Infotainment System
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0182.
Overview
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition, if available.
Base Truck
1.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
.Turn to decrease or increase the
volume.
Uplevel Truck
1. Volume
.Press to mute/unmute the system
when on.
.Turn to decrease or increase the
volume.
2.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off. Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons
1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
Move an Icon to Another Page 1. Drag the icon to the edge of the display toward the desired page.
2. Continue dragging and dropping application icons as desired.
Move an Icon to the Application Tray
To move an icon to the application tray,
drag the icon to the applications tray.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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162 Infotainment System
3. If no mobile device is connected, touchManage Phones and the Phones screen
will display.
If another mobile device is connected
already, touch Settings, Connections, and
then Phones.
4. Touch Add Phone. If a previously added phone is
disconnected, the “Add Phone”card will
just be a “+”card.
5. Follow the on-screen prompts to pair the cell phone.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display needs to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show as
Connected. 8. If the vehicle name does not appear on
your cell phone, there are a few ways to
start the pairing process over:
.Make sure there is not an entry for
the vehicle under the previously
connected list. If the vehicle and cell
phone were previously paired and
one still remembers the other, it will
not identify as a new device when
searching.
.Turn the Bluetooth off and on the
device.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Turn the cell phone off and then
back on.
.Reset the cell phone, but this step
should be done as a last effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
10. To pair additional cell phones, touch Settings, Connections, and then Phones. First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone:
1. Make sure the cell phone is turned on.
2. Touch the Settings icon on the home page.
3. Touch Connections.
4. Touch Phone.
5. Touch Options under the connected phone.
6. Touch First to Connect from the cell phone’s settings menu. The settings will
be enabled for that device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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168 Infotainment System
Privacy
The menu may contain the following:
Location Services
Touch to view the Location Services screen.
App permissions
Touch to view the Permission manager
screen.
GM Privacy Statement
Touch to view the GM Privacy Statement
screen.
Google legal
Touch to view the Google legal screen.
Storage
This menu shows the storage info on the
infotainment system.
Security
This menu allows adjustment of the
infotainment security settings.
System
The menu may contain the following:
Language
This will set the display language used on
the infotainment display.
Keyboard & speech
Touch to change keyboard and speech
settings.
Quick Startup
This allows your infotainment system to
quickly resume its last session.
While the vehicle is in park, press and hold
the mute/end call button on the steering
wheel for 15 seconds to reboot the
infotainment system.
Units
Touch to change units settings.
Reset Options
Touch to change reset settings.
About
Touch to view the infotainment system
software information.Legal Information
Touch to view legal and license information.
Updates
This menu allows adjustment of the vehicle
update settings.
Google
This menu allows adjustment of the Google
settings.
Teen Driver
If equipped, this allows multiple keys to be
registered for beginner drivers to encourage
safe driving habits. When the vehicle is
started with a Teen Driver key, it will
automatically activate certain safety
systems, allow setting of some features, and
limit the use of others. The Report Card will
record vehicle data about driving behavior
that can be viewed later. When the vehicle
is started with a Teen Driver key, the Driver
Information Center (DIC) displays a message
that Teen Driver is active.
To access:
1. Touch Settings on the Home Page, then touch Vehicle, and then Teen Driver.