phone CHEVROLET SONIC 2014 2.G Service Manual
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Page 193 of 400

Black plate (51,1)Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-6081473) -
2014 - 2nd Edition - 8/19/13
Infotainment System 7-51
.Only USB storage devices
formatted in FAT16/32, exFAT
file system are recognized.
NTFS and other file systems are
not recognized.
.The time it takes to process files
will depend on the USB storage
device type and capacity, and
the type of files stored.
.Some USB storage device files
may not be compatible.
.Up to two USB devices and one
iPod can be played through a
USB hub. All devices may not be
supported, depending on the
performance of the USB hub.
If there is not enough power
supply, it may not operate
normally.
.Do not disconnect the USB
storage device while it is playing.
This may cause damage to the
product or affect the
performance of the USB device.
.Disconnect the USB storage
device when the ignition is
turned off. If the ignition is turnedon while the USB device is
connected, the USB device may
be damaged or may not operate
normally.
.USB storage devices can only
be connected for playing music/
movies, viewing photo files,
or upgrading.
.Do not use the USB terminal to
charge USB accessory
equipment. The heat generated
may cause performance issues
or damage.
.Store files in the top-level drive
of the USB storage device.
When the logical drive is
separated from the device, only
the USB music files from the
top-level logical drive can be
played. Music files stored on
USB storage devices may not
play normally if an application is
loaded by partitioning a separate
drive.
.Music files to which Digital Right
Management (DRM) is applied
cannot be played.
.USB storage device capacity
limit is 2,500 music files,
2,500 photo files, 250 movie
files, 2,500 folders, and
10 stages of folder structure.
The iPod/iPhone can play all
music files supported, but will
only display up to 2,500 files on
the screen in alphabetical order.
.Some iPod/iPhone product
models may not support the
connectivity or functionality of
this product.
.Only connect the iPod/iPhone
with connection cables
supported by iPod/iPhone
products. Other connection
cables cannot be used.
.The iPod/iPhone may be
damaged if it is connected to the
vehicle with the ignition on.
When not in use, disconnect the
iPod/iPhone.
Page 194 of 400

Black plate (52,1)Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-6081473) -
2014 - 2nd Edition - 8/19/13
7-52 Infotainment System
.When the iPod/iPhone is
connected to the USB port by
using the iPod/iPhone cable, the
Bluetooth music is not
supported.
.Connect the iPod/iPhone to the
USB port by using the iPod/
iPhone cable to play the music
files. When the iPod/iPhone is
connected to the AUX input
terminal, the music file will
not play.
.The iPod/iPhone playback
functions and the information
displayed may be different when
played on the infotainment
system.
.Refer to the table for the
classification items related to the
search function provided by the
iPod/iPhone.
USB Player
Playing Music from a USB Device
.Connect the USB device to the
USB port.
.Play will start automatically after
the system has finished reading
the USB device.
.If a non-readable USB device is
connected, an error message
displays and the system will
switch to the previous audio
function.
If the USB device is already
connected:
.PressD.
.Press audio.
.Press SourceR.
.Press USB.
To stop the USB device and select
another media source, press
Source
R, then select the other
source.
To remove the USB device, select
another function, then remove the
USB device.
Pause
.Pressjto pause.
.Pressrto resume.
Changing to Next/Previous Files
.Presslto change to the
next file.
Page 195 of 400

Black plate (53,1)Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-6081473) -
2014 - 2nd Edition - 8/19/13
Infotainment System 7-53
.Pressgwithin five seconds of
the playback time to play the
previous file.
Returning to the Beginning of the
Current File
Press
gafter five seconds of the
playback time.
Scanning Forward or Backward
Press and hold
gorlduring
playback to rewind or fast forward.
Release the button to resume
playback at normal speed.
Playing a File Repeatedly
Press
vduring playback.
.1: Plays the current file
repeatedly.
.ALL: Plays all files repeatedly.
.OFF: Returns to normal
playback.
Playing a File Randomly
Press
uduring playback.
.NO: Plays all files randomly.
.OFF: Returns to normal
playback.
Viewing Information on the
Currently Playing File
Press the title during playback to
display information about the current
file playing.
.The information displayed
includes the title, file name,
folder name, and artist/album
saved with the song.
.Incorrect information cannot be
modified or corrected on the
infotainment system.
.The information for songs
expressed in special symbols or
in unavailable languages may be
displayed as “
u.”
Using the USB Music Menu
.Press MENU during playback.
.Press the play mode.
Tone Settings
1. Press
R.
2. Press tone settings. The Tone Settings menu is displayed. See
“Tone Settings” under“Radio
Controls with Touchscreen” in
Operation on page 7-8.
iPod/iPhone Player
This feature is limited to models
supporting the iPod/iPhone
connection.
Playing Music Files
.Connect the iPod/iPhone to the
USB port.
Page 196 of 400

Black plate (54,1)Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-6081473) -
2014 - 2nd Edition - 8/19/13
7-54 Infotainment System
.Play will start from the previously
played point after the system
has finished reading the USB
device.
.If a non-readable USB device is
connected, an error message
displays and the system will
switch to the previous audio
function.
If the iPod/iPhone is already
connected:
1. Press
D.
2. Press
eaudio.
3. Press Source
R.
4. Press iPod.
To stop the device and select
another media source, press
Source
R, then select the other
source.
To remove the device, select
another function, then remove the
device. Pause
.Pressjto pause.
.Pressrto resume.
Changing to Next/Previous Song
.Presslto change to the
next song.
.Pressgwithin two seconds of
the playback time to play the
previous file.
Returning to the Beginning of the
Current File
Press
gafter two seconds of the
playback time.
Scanning Forward or Backward
Press and hold
gorlduring
playback to rewind or fast forward.
Release the button to resume
playback at normal speed. Playing a File Repeatedly
Press
vduring playback.
.1: Plays the current file
repeatedly.
.ALL: Plays all files repeatedly.
.OFF: Returns to normal
playback.
Playing a File Randomly
Press
uduring playback.
.NO: Plays all files randomly.
.OFF: Returns to normal
playback.
Viewing Information on the
Currently Playing Song
Press the title during playback to
display information about the current
song playing.
.The information displayed
includes the title, file name,
folder name, and artist/album
saved with the song.
Page 201 of 400

Black plate (59,1)Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-6081473) -
2014 - 2nd Edition - 8/19/13
Infotainment System 7-59
DivX®, DivX Certified®and
associated logos are trademarks of
Rovi Corporation or its subsidiaries
and are used under license.
“Made for iPod” and“Made for
iPhone” mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards.
iPod and iPhone are trademarks of
Apple Computer, Inc., registered in
the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com. SiriusXM
®
service only available in the
48 contiguous United States and
Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM
®Satellite
Radio. Explicit Language Notice: Channels
with frequent explicit language are
indicated with an
“XL”preceding the
channel name. Channel blocking is
available for SiriusXM Satellite
Radio receivers by notifying
SiriusXM:
.USA: 866-635-2349 or see
www.siriusxm.com.
.Canada: 877-209-0079 or see
www.xmradio.ca.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including
patent rights, copyrights, and trade
secrets of Digital Voice
Systems, Inc.
Page 210 of 400

Black plate (2,1)Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-6081473) -
2014 - 2nd Edition - 8/19/13
9-2 Driving and Operating
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
.Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
.Designate a front seat
passenger to handle potential
distractions.
.Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
.Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
.Stop or park the vehicle to tend
to children.
.Keep pets in an appropriate
carrier or restraint.
.Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the Infotainment section for
more information on using that
system, including pairing and using
a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts on
page 3-8.
.Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
Page 250 of 400

Black plate (42,1)Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-6081473) -
2014 - 2nd Edition - 8/19/13
9-42 Driving and Operating
Warning (Continued)
keep it in contact with the fill
opening until filling is
complete.
.Fill the container no more
than 95% full to allow for
expansion.
.Do not smoke, light matches,
or use lighters while
pumping fuel.
.Avoid using cell phones or
other electronic devices.
Trailer Towing
General Towing
Information
The vehicle is neither designed nor
intended to tow a trailer.
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Caution
Some electrical equipment can
damage the vehicle or cause
components to not work and
would not be covered by the
warranty. Always check with your
dealer before adding electrical
equipment.
Add-on equipment can drain the
vehicle's 12-volt battery, even if the
vehicle is not operating.
The vehicle has an airbag system.
Before attempting to add anything
electrical to the vehicle, see
Servicing the Airbag-Equipped
Vehicle on page 3-28 andAdding
Equipment to the Airbag-Equipped
Vehicle on page 3-28.
Page 363 of 400

Black plate (1,1)Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-6081473) -
2014 - 2nd Edition - 8/19/13
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-7
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-11
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-12
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-13
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-13
Event Data Recorders . . . . . . 13-14
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-14
Radio Frequency Identification (RFID) . . . . . . . 13-15
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-15
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
Page 364 of 400

Black plate (2,1)Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-6081473) -
2014 - 2nd Edition - 8/19/13
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800–222–1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Page 365 of 400

Black plate (3,1)Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-6081473) -
2014 - 2nd Edition - 8/19/13
Customer Information 13-3
STEP THREE—Canadian
Owners: In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of its
participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
about 70 days. We believe our
impartial program offers advantages
over courts in most jurisdictions
because it is informal, quick, and
free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).Customer Assistance
Offices
Chevrolet encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994