phone CHEVROLET SONIC 2019 Owner's Guide

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-12461769) -
2019 - crc - 5/21/18
160 Infotainment System
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is
hands-free, touch the Handset
option to switch to the
handset mode.
The mute icon will not be
available nor functional while
Handset mode is active.
. While the active call is on the
handset, touch the Handset
option to switch to the
hands-free mode.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
phones that support the Phone
Book feature. Become familiar with
the phone settings and operation.
Verify the cell phone supports this
feature. The Contacts menu accesses the
phone book stored in the cell phone.
The Recents menu accesses the
recent call list(s) from your cell
phone.
To make a call using the
Contacts menu:
1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first
character. Touch A-Z on the
infotainment display to scroll
through the list of names.
Select the name to call.
4. Select the desired contact number to call.
To make a call using the Recent
Calls menu: 1. Touch the Phone icon on the Home Page.
2. Touch Recents.
3. Select the name or number to call.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment
display to start dialing the
number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact
names using the digits on the
keypad to search.
Results will show on the right
side of the display. Select one
to place a call.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-12461769) -
2019 - crc - 5/21/18
Infotainment System 161
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Press
b/gon the steering
wheel controls.
. Touch Answer on the
infotainment display.
Declining a Call
There are two ways to decline
a call:
. Press
$/ion the steering
wheel controls.
. Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work. Accepting a Call
There are two ways to accept a
call-waiting call:
.
Press
b/gon the steering
wheel controls.
. Touch Switch on the
infotainment display.
Declining a Call
There are two ways to decline a
call-waiting call:
. Press
$/ion the steering
wheel controls.
. Touch Ignore on the infotainment
display.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, press the
Phone icon on the Home Page to
display Call View. While in Call
View, touch the call information of
the call on hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents,
Contacts, or Keypad.
3. When the second call is active, touch the merge icon to
conference the three-way call
together.
Ending a Call
.Press$/ion the steering
wheel controls.
. Touch
#on the infotainment
display, next to a call to end only
that call.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-12461769) -
2019 - crc - 5/21/18
162 Infotainment System
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, the
Android Auto and Apple CarPlay
icons will appear on the Home Page
of the infotainment display.
To use Android Auto and/or Apple
CarPlay:1. Download the Android Auto app to your smartphone from
the Google Play store. There is
no app required for Apple
CarPlay.
2. Connect your Android smartphone or Apple iPhone
by using the compatible phone USB cable and plugging into a
USB data port. For best
performance, use the device’
s
factory-provided USB cable.
Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple
CarPlay or Android Auto, the
message “Device Projection
Privacy Consent” will appear.
. Touch Continue to launch
Apple CarPlay or
Android Auto.
. Touch Disable to remove
Apple CarPlay and Android
Auto capability from the
vehicle Settings menu.
Other functions may
still work.
The Android Auto and Apple
CarPlay icons on the Home Page
will illuminate depending on the
smartphone. Android Auto and/or
Apple CarPlay may automatically
launch upon USB connection. If not, touch the Android Auto or Apple
CarPlay icon on the Home Page to
launch.
Press
{on the center stack to
return to the Home Page.
For further information on how to set
up Android Auto and Apple CarPlay
in the vehicle, see my.chevrolet.com
or see Customer Assistance Offices
0 315.
Android Auto is provided by Google
and is subject to Google’s terms
and privacy policy. Apple CarPlay is
provided by Apple and is subject to
Apple’ s terms and privacy policy.
Data plan rates apply. For Android
Auto support see https://
support.google.com/androidauto.
For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple
or Google may change or suspend
availability at any time. Android
Auto, Android, Google, Google Play,
and other marks are trademarks of
Google Inc.; Apple CarPlay is a
trademark of Apple Inc.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-12461769) -
2019 - crc - 5/21/18
164 Infotainment System
Phones
Touch to connect to a different cell
phone or mobile device source,
disconnect a cell phone or media
device, or delete a cell phone or
media device.
Wi-Fi Networks
This will show connected and
available Wi-Fi networks.
If a 4G LTE data package is not
active on the vehicle, the
infotainment system can be
connected to an external protected
Wi-Fi network, such as a mobile
device or home hotspot, to utilize
connected services.
Wi-Fi Hotspot
Touch and the following may
display:
.Wi-Fi Services: This allows
devices to use the vehicle
hotspot.
Touch the controls on the
infotainment display to disable or
enable. .
Wi-Fi Name: Touch to change
the vehicle Wi-Fi name.
. Wi-Fi Password: Touch to
change the vehicle Wi-Fi
password.
. Connected Devices: Touch to
show connected devices.
. Share Hotspot Data: Touch
Enable to allow devices to use
the vehicle hotspot and its data
or Touch Disable to allow
devices to only use the vehicle
hotspot.
Display
Touch and Turn Display Off
displays.
Touch to turn the display off. Touch
anywhere on the display area or any
infotainment control on the center
stack again to turn the display on.
Sounds
Touch and the following may
display:
. Maximum Startup Volume: This
feature adjusts the maximum
volume of the infotainment system when you start the
vehicle. Use the controls on the
infotainment display to set the
desired startup volume.
. Audible Touch Feedback: This
setting determines if sounds play
when you touch the infotainment
display or press any
infotainment control on the
center stack. This feature can be
turned off or on.
Favorites
Touch and the following may
display:
. Manage Favorites: Touch to
display a list of Audio or Mobile
Devices favorites.
Favorites can be moved,
renamed, or deleted.
To move, touch and hold on the
favorite, and then drag up or
down to rearrange the position.
. Set Number of Audio Favorites:
Touch to select how many
favorites pages can be viewed
from the audio application.
Select Auto for the system to

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-12461769) -
2019 - crc - 5/21/18
Infotainment System 165
automatically adjust this number
based on the number of favorites
you have saved. Touch Auto, 5,
10, 15, 20, 25, 30, 35, or 40.
Updates
If equipped, the infotainment system
can download and install select
software updates over a wireless
connection. The system will prompt
for certain updates to be
downloaded and installed. There is
also an option to check for updates
manually.
To manually check for updates,
touch Settings on the Home Page,
followed by Software Information,
and then System Update. Follow the
on-screen prompts. The steps to
check for, download and install
updates may vary by vehicle.
Downloading Over-the-Air vehicle
software updates requires internet
connectivity, which can be accessed
through the vehicle’ s built-in 4G LTE
connection, if equipped and active.
If required, data plans are provided
by a third party. Optionally, a secure
Wi-Fi hotspot such as a compatible mobile device hotspot, home
hotspot or public hotspot can be
used. Applicable data rates may
apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or a public hotspot,
touch Settings on the Home Page,
select the System tab, followed by
Wi-Fi Networks. Select the
appropriate Wi-Fi network, and
follow the on-screen prompts.
Download speeds may vary.
On most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot or similar.
Availability of Over-the-Air software
updates varies by vehicle and
country. For more information on
this feature, see my.chevrolet.com/
learn.
Preferences
Touch the controls on the
infotainment display to disable or
enable the download of new
updates in the background.About
Touch to view the infotainment
system software information.
Return to Factory Settings
Touch and the following may
display:
.
Reset Vehicle Settings: Resets
all vehicle settings for the
current user.
Touch Cancel or Reset.
. Erase Settings and Personal
Data: Erases app data settings,
user profiles, and personal data
including mobile device data.
Touch Cancel or Erase.
Apps
The menu may contain the
following:
Android Auto
This feature allows you to interact
directly with your phone on the
infotainment display. See Apple
CarPlay and Android Auto 0162.
Touch Off or On.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-12461769) -
2019 - crc - 5/21/18
166 Infotainment System
Apple CarPlay
This feature allows you to interact
directly with your phone on the
infotainment display. SeeApple
CarPlay and Android Auto 0162.
Touch Off or On.
Audio
Depending on the current audio
source, different options will be
available.
Touch and the following may
display:
. Tone Settings: Touch to adjust
Equalizer, Fade/Balance,
or Sound Mode. See
“Infotainment System Sound
Menu” inAM-FM Radio 0147.
. Auto Volume: This feature
adjusts the volume based on the
vehicle speed.
Touch Off, Low, Medium-Low,
Medium, Medium-High, or High.
. Manage Favorites: Touch to
display a list of Audio or Mobile
Devices favorites. Favorites can be moved,
renamed, or deleted.
To move, touch and hold on the
favorite, and then drag up or
down to rearrange the position.
. Set Number of Audio Favorites:
Touch to select how many
favorites pages can be viewed
from the audio application. The
auto setting will automatically
adjust this number based on the
number of favorites you have
saved. Touch Auto, 5, 10, 15,
20, 25, 30, 35, or 40.
. RDS: This allows RDS to be
turned off or on.
Touch Off or On
. Explicit Content Filter: This
allows Explicit Content Filter to
be turned off or on.
Touch Off or On
. Manage Phones: Select to
connect to a different phone
source, disconnect a phone,
or delete a phone. .
Reset Music Index: This allows
the music index to be reset if
you are having difficulty
accessing all of the media
content on your device.
Touch YES or NO.
Phone
Touch and the following may
display:
. My Number: Displays the cell
phone number of the Bluetooth
connected device.
. Active Call View: Shows active
call display when answering
a call.
Touch Off or On.
. Privacy: Only show call alerts in
cluster.
Touch Off or On.
. Sort Contacts: Touch to sort by
first or last name.
. Re-sync Device Contacts:

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-12461769) -
2019 - crc - 5/21/18
Infotainment System 167
This allows the device contacts
to re-sync if you are having
difficulty accessing all of the
contacts on your cell phone.
. Delete All Vehicle Contacts:
Touch to delete all vehicle stored
contacts.
. OnStar Phone TTY Mode: This
enables OnStar cell phone
TTY mode.
Touch Disable or Enable.
Vehicle
This menu allows adjustment of
different vehicle features. See
Vehicle Personalization 0132.
Trademarks and
License Agreements
FCC Information
See Radio Frequency Statement
0 323.
Bluetooth
The Bluetooth word mark and logos
are owned by the Bluetooth
®SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
"Made for iPod," and "Made for
iPhone," mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone, respectively, and has been
certified by the developer to meet
Apple performance standards. Apple is not responsible for the
operation of this device or its
compliance with safety and
regulatory standards. Please note
that the use of this accessory with
iPod or iPhone may affect wireless
performance. iPhone, iPod, iPod
classic, iPod nano, iPod shuffle, and
iPod touch are trademarks of Apple
Inc., registered in the U.S. and other
countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com or
www.siriusxm.ca. SiriusXM service
only available in the 48 contiguous
United States and Canada.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-12461769) -
2019 - crc - 5/21/18
Driving and Operating 175
Conversions and Add-Ons
Add-On ElectricalEquipment . . . . . . . . . . . . . . . . . . 219Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
. Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-12461769) -
2019 - crc - 5/21/18
176 Driving and Operating
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts062.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you. .
Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.

Chevrolet Sonic Owner Manual (GMNA-Localizing-U.S./Canada-12461769) -
2019 - crc - 5/21/18
Customer Information 313
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 313
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 315
Customer Assistance for Text Telephone (TTY) Users . . . . . 316
Online Owner Center . . . . . . . . . 316
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 317
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 317
Scheduling Service Appointments . . . . . . . . . . . . . . . 319
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 319
Collision Damage Repair . . . . . 320
Publication Ordering Information . . . . . . . . . . . . . . . . . . 322
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 323
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 323
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 324
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 324
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 325
Event Data Recorders . . . . . . . . 325
OnStar . . . . . . . . . . . . . . . . . . . . . . . 326
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be