phone CHEVROLET SPARK 2017 4.G Owner's Manual

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
Infotainment System 155
.The infotainment system outputs
the audio from the cell phone or
Bluetooth device as it is
transmitted.
Apple CarPlay and
Android Auto
If equipped, Android Auto™ and/or
Apple CarPlay™ capability may be
available through a compatible
smartphone. If available, a
PROJECTION icon will appear as
Android Auto or Car Play on the
Home Page of the infotainment
display.
To use Android Auto and/or Apple
CarPlay:
1. Download the Android Auto app to your phone from the
Google™ Play store. There is
no app required for Apple
CarPlay. Use the latest
available operation system.
2. Connect your Android phone or Apple iPhone by using the
compatible phone USB cable
and plugging into a USB data
port. For best performance, use the device’
s factory-provided
USB cable. Aftermarket or
third-party cables may
not work.
The PROJECTION icon on the
Home Page will change to Android
Auto or Apple CarPlay depending
on the phone. Android Auto and/or
Apple CarPlay may automatically
launch upon USB connection. If not,
touch the ANDROID AUTO and/or
APPLE CARPLAY icon on the
Home Page to launch.
For further information on how to set
up Android Auto and Apple CarPlay
in the vehicle, see
www.my.chevrolet.com for the U.S.
and www.chevroletowner.ca for
Canada only or Customer
Assistance Offices 0298.
Android Auto is provided by Google
and is subject to Google’s terms
and privacy policy. CarPlay is
provided by Apple and is subject to
Apple’ s terms and privacy policy.
For Android Auto support see
https://support.google.com/
androidauto or Apple CarPlay
support at https://www.apple.com/ ios/carplay/. Apple or Google may
change or suspend availability at
any time. Android Auto is a
trademark of Google Inc.; Apple
CarPlay is a trademark of Apple Inc.
Hands-Free Phone
General Information
Vehicles with a Hands-Free Phone
system can use a Bluetooth-capable
cell phone with a hands-free profile
to make and receive phone calls.
The infotainment system and voice
control are used to operate the
system. Not all phones support all
functions and not all phones work
with the Hands-Free Phone system.
Hands-Free Phone Controls
Use the buttons on the infotainment
system and the steering wheel to
operate the Hands-Free Phone
system.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
156 Infotainment System
Steering Wheel Controls
Steering wheel controls can be
used to:
.Answer incoming calls.
. End a call.
. Decline a call.
. Make an outgoing call using the
number left from the last call
received.
bg:Press to answer incoming
calls.
$ i:Press to end a call, decline
a call, or cancel an operation.
Making a Call by Entering a Phone
Number
. Press
5on the faceplate.
. Press
{, then touch PHONE on
the screen.
. Press
bgon the steering
wheel.
If a wrong number is entered, touch
}to delete the number one digit at
a time, or touch and hold
}to
delete all digits of the number. Switching a Call to the Cell Phone
(Private Mode)
To switch the call from the cell
phone to hands-free:
1. Touch
0.
2. Touch
0again to switch back
to hands-free.
Turning the Microphone On
and Off
Touch
3to turn the microphone on
or off.
Calling by Redial
To call by using redial:
. Press
bgon the steering
wheel controls to display the
redial guidance screen.
. Touch
5on the phone screen.
Redialing is not possible when there
is no call history. Taking Calls
When a phone call comes through
the connected Bluetooth cell phone,
the audio system will be muted or
paused and the phone will ring with
the relevant information displayed.
Press
b
gon the steering wheel
controls, touch
5on the screen,
or press
5on the faceplate.
To decline the call, press
$ ion
the steering wheel controls or touch
Reject on the screen.
Using the Contacts Menu
1. Touch contacts on the phone screen.
2. Touch
QorRto scroll through
the list.
3. Touch the phone book entry to call.
4. If there is more than one number associated with the
name, touch the number
to dial.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
Infotainment System 157
Searching for Contacts Entries1. Touch contacts on the phone screen.
2. Touch
9on the contacts
screen.
3. Use the keypad to input the name to search. For details,
see “Searching for a Name”
following.
4. Touch the phone book entry to call.
5. If there is more than one number associated with the
name, touch the number
to dial.
When the Bluetooth device and
infotainment system are
successfully paired, the phone book
will download. Some phones may
not download automatically. If this
happens, connect it again or
proceed with the phone book
download on the phone.
Searching for a Name
Select characters by using the
keypad on the phone book screen.
As characters are selected, the names that include those characters
will display on the phone book
screen. As more characters of the
name are entered, the list of
possible names is shortened.
To search for the name Alex:
1. Touch (abc) to select the first character.
2. Touch (jkl) three times to select the second character.
3. Touch (def) two times to select the third character.
4. Touch (wxy) two times to select the fourth character.
Making a Call from Call History 1. Touch Call History on the phone screen.
2. Touch one of the following for:
.
WAll calls history.
.
[Dialed calls.
.
YMissed calls.
.
XReceived calls.
3. Select the contact entry to call. Making a Call with Speed Dial
Numbers
Touch and hold the speed dial
number using the keypad on the
phone screen.
Only speed dial numbers already
stored on the cell phone can be
used for speed dial calls. Up to
two-digit speed dial numbers are
supported.
For two-digit speed dial numbers,
press and hold the second digit to
make a call to the speed dial
number.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
158 Infotainment System
Trademarks and
License Agreements
FCC Information
SeeRadio Frequency
Statement 0306.
Bluetooth
®
The Bluetooth word mark and logos
are owned by the Bluetooth®SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
DivX Certified®to play DivX®video,
including premium content.
Covered by one or more of the
following U.S. patents: 7,295,673;
7,460,668; 7,515,710; 7,519,274. DivX
®, DivX Certified®and
associated logos are trademarks of
Rovi Corporation or its subsidiaries
and are used under license.
“Made for iPod” and“Made for
iPhone” mean that an electronic
accessory has been designed to
connect specifically to iPod or
iPhone and has been certified by
the developer to meet Apple
performance standards.
iPod and iPhone are trademarks of
Apple Computer, Inc., registered in
the U.S. and other countries.
Fees and Taxes: Subscription fee,
taxes, one time activation fee, and
other fees may apply. Subscription
fee is consumer only. All fees and
programming subject to change.
Subscriptions subject to Customer
Agreement available at
www.siriusxm.com or
www.siriusxm.ca. SiriusXM
®service
only available in the 48 contiguous
United States and Canada.
In Canada: Some deterioration of
service may occur in extreme
northern latitudes. This is beyond
the control of SiriusXM
®Satellite
Radio.
It is prohibited to copy, decompile,
disassemble, reverse engineer,
hack, manipulate, or otherwise
make available any technology or
software incorporated in receivers
compatible with the SiriusXM
Satellite Radio System or that
support the SiriusXM website, the
Online Service or any of its content.
Furthermore, the AMBER voice
compression software included in
this product is protected by
intellectual property rights including

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
166 Driving and Operating
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Refer to the Infotainment section for
more information on using that
system, including pairing and using
a cell phone.
Defensive Driving
Defensive driving means
“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety
Belts 053.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
Driving and Operating 203
gasoline additive recommended by
General Motors. It is available at
your dealer.
Filling the Tank
{Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.. To help avoid injuries to you
and others, read and follow
all the instructions on the
fuel pump island.
. Turn off the engine when
refueling.
. Keep sparks, flames, and
smoking materials away
from fuel.
. Do not leave the fuel pump
unattended.
. Do not use a cell phone
while refueling.
. Do not re-enter the vehicle
while pumping fuel.
(Continued)
Warning (Continued)
.Keep children away from
the fuel pump and never let
children pump fuel.
. Fuel can spray out if the fuel
cap is opened too quickly.
This spray can happen if the
tank is nearly full, and is
more likely in hot weather.
Open the fuel cap slowly
and wait for any hiss noise
to stop, then unscrew the
cap all the way.
The tethered fuel cap is behind a
hinged fuel door on the passenger
side of the vehicle.
To open the fuel filler door, lift the
fuel door release lever. The lever is
on the floor, on the left front side of
the driver seat. The fuel door is
unlocked when the vehicle is
unlocked. Locking the vehicle locks
the fuel door.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
Driving and Operating 205
Warning (Continued)
.Fill the container no more
than 95% full to allow for
expansion.
. Do not smoke, light
matches, or use lighters
while pumping fuel.
. Avoid using cell phones or
other electronic devices.
Trailer Towing
General Towing
Information
The vehicle is neither designed nor
intended to tow a trailer.
Conversions and
Add-Ons
Add-On Electrical
Equipment
{Warning
The Data Link Connector (DLC) is
used for vehicle service and
Emission Inspection/Maintenance
testing. See Malfunction Indicator
Lamp (Check Engine Light)
0 103. A device connected to the
DLC —such as an aftermarket
fleet or driver-behavior tracking
device —may interfere with
vehicle systems. This could affect
vehicle operation and cause a
crash. Such devices may also
access information stored in the
vehicle’s systems.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
296 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 296
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 298
Customer Assistance for Text Telephone (TTY) Users . . . . . 299
Online Owner Center . . . . . . . . . 299
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 300
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 300
Scheduling Service Appointments . . . . . . . . . . . . . . . 302
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 302
Collision Damage Repair . . . . . 303
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 305
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 306
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 307 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 307
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 307
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 308
Event Data Recorders . . . . . . . . 308
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 309
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
Customer Information 297
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-800-222-1020. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-9956101) -
2017 - crc - 4/25/16
298 Customer Information
Company wants you to be aware of
its participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada
Company has committed to binding
arbitration of owner disputes
involving factory-related vehicle
service claims. The program
provides for the review of the facts
involved by an impartial third party
arbiter, and may include an informal
hearing before the arbiter. The
program is designed so that the
entire dispute settlement process,
from the time you file your complaint
to the final decision, should be
completed in about 70 days. We
believe our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French),
or write to:
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada
Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).Customer Assistance
Offices
Chevrolet encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872
From U.S. Virgin Islands:
1-800-496-9994