remote start CHEVROLET SPARK 2020 User Guide
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2020, Model line: SPARK, Model: CHEVROLET SPARK 2020Pages: 329, PDF Size: 5.06 MB
Page 297 of 329

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-13556236) -
2020 - CRC - 4/23/19
296 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
Page 308 of 329

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-13556236) -
2020 - CRC - 4/23/19
OnStar 307
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
Page 310 of 329

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-13556236) -
2020 - CRC - 4/23/19
OnStar 309
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0195. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Page 316 of 329

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-13556236) -
2020 - CRC - 4/23/19
Connected Services 315
3. To change the SSID orpassword, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped. .
Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media. Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Page 323 of 329

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-13556236) -
2020 - CRC - 4/23/19
322 Index
J
JackAuxiliary . . . . . . . . . . . . . . . . . . . . . . 127
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 257
K
Keyless Entry
Remote (RKE) System . . . . . 10, 13
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 233
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . .113
Daytime Running (DRL) . . . . . . .110
Dome . . . . . . . . . . . . . . . . . . . . . . . . . .113
Exterior Controls . . . . . . . . . . . . . . 109
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . .110
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . .115
License Plate . . . . . . . . . . . . . . . . . 224
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . 89
On Reminder . . . . . . . . . . . . . . . . . . . 97 Lamps (cont'd)
Reading . . . . . . . . . . . . . . . . . . . . . . .114
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 189
Lane Departure Warning Light . . . 93
Lap-Shoulder Belt . . . . . . . . . . . . . . . 39
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 70
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 63
LED Lighting . . . . . . . . . . . . . . . . . . . . 221
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . .114
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Illumination Control . . . . . . . . . . . .113
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Lights Airbag Readiness . . . . . . . . . . . . . . . 87
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . . . 92
Brake System Warning . . . . . . . . . 91
Charging System . . . . . . . . . . . . . . . 89
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . 89
Cruise Control . . . . . . . . . . . . . . . . . . 97
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . 98 Lights (cont'd)
Engine Coolant Temperature
Warning . . . . . . . . . . . . . . . . . . . . . . . 95
Engine Oil Pressure . . . . . . . . . . . . 96
Flash-to-Pass . . . . . . . . . . . . . . . . . .110
Front Fog Lamp . . . . . . . . . . . . . . . . 97
High-Beam On . . . . . . . . . . . . . . . . . . 97
High/Low Beam Changer . . . . . .110
Hood Ajar . . . . . . . . . . . . . . . . . . . . . . 98
Immobilizer . . . . . . . . . . . . . . . . . . . . . 96
Lane Departure Warning . . . . . . . . 93
Low Fuel Warning . . . . . . . . . . . . . . 96
Operate Pedal . . . . . . . . . . . . . . . . . . 92
Reduced Engine Power . . . . . . . . 97
Seat Belt Reminders . . . . . . . . . . . . 87
Service Vehicle Soon . . . . . . . . . . . 91
StabiliTrak OFF . . . . . . . . . . . . . . . . . 94
Tire Pressure . . . . . . . . . . . . . . . . . . . 95
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . 94
Traction Off . . . . . . . . . . . . . . . . . . . . . 94
Ultrasonic Parking Sensor . . . . . . 93
Up-Shift . . . . . . . . . . . . . . . . . . . . . . . . 92
Warning, Power Steering . . . . . . . 93
Locks Automatic Door . . . . . . . . . . . . . . . . . 18
Delayed Locking . . . . . . . . . . . . . . . . 18
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17