emergency towing CHEVROLET SPARK 2021 Owner's Manual

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
124 Driving and Operating
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 125
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . 125
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 125
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 126
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 126
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 127
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . 127
Driving on Wet Roads . . . . . . . . . . . . . . . . . 128
Hill and Mountain Roads . . . . . . . . . . . . . . 129
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 129
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 130
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . . 131
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 134
Ignition Positions (Key Access) . . . . . . . . . 134
Ignition Positions (Keyless Access) . . . . . 136
Starting the Engine . . . . . . . . . . . . . . . . . . . . 137
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 139
Retained Accessory Power (RAP) . . . . . . . 140
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . 140
Shifting out of Park . . . . . . . . . . . . . . . . . . . . 141
Parking (Manual Transmission) . . . . . . . . . 141
Parking over Things That Burn . . . . . . . . . 142
Extended Parking . . . . . . . . . . . . . . . . . . . . . . 142
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 142
Running the Vehicle While Parked . . . . . 142
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 143
Manual Transmission
Manual Transmission . . . . . . . . . . . . . . . . . . 144
Brakes
Antilock Brake System (ABS) . . . . . . . . . . 146
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 146
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . 147
Ride Control Systems
Traction Control/Electronic StabilityControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 149
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . . 151
Rear Vision Camera (RVC) . . . . . . . . . . . . . . 152
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Forward Collision Alert (FCA)System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Automatic Emergency Braking (AEB) . . . 155
Lane Departure Warning (LDW) . . . . . . . . 156
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 157
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . 157
Fuels in Foreign Countries . . . . . . . . . . . . . 158
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 158
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 158
Filling a Portable Fuel Container . . . . . . . 160
Trailer Towing
General Towing Information . . . . . . . . . . . 160
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . 160

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
244 Customer Information
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-14622955) -
2021 - CRC - 8/17/20
Customer Information 247
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0243.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 041.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.