tow CHEVROLET SS 2014 Service Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2014, Model line: SS, Model: CHEVROLET SS 2014Pages: 422, PDF Size: 6.18 MB
Page 389 of 422

Black plate (5,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
Customer Information 13-5
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Take a trip to the Chevrolet Owner
Centre:
.Chat live with online help
representatives.
.Use the Vehicle Tools section.
.Access third party enthusiast
sites and social media networks.
.Locate owner resources such as
lease-end, financing, and
warranty information.
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
.Download the owner manual for
your vehicle, quickly and easily.
.Find the
Chevrolet-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.General Motors of Canada also has
a Mobility Program. Visit www.gm.ca
or call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872; (Text Telephone
(TTY): 1-888-889-2438).
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number.
.Telephone number of your
location.
.Location of the vehicle.
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Page 390 of 422

Black plate (6,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
13-6 Customer Information
.Model, year, color, and license
plate number of the vehicle.
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
.Description of the problem.
Coverage
Services are provided up to 5 years/
160 000 km (100,000 mi), whichever
comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide theclaims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped, must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start:
Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
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Page 394 of 422

Black plate (10,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
13-10 Customer Information
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13-5.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3-19.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
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Black plate (9,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
INDEX i-9
Q
Quick Info . . . . . . . . . . . . . . . . . . . . . 7-22
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-15
Statement . . . . . . . . . . . . . . . . . . 13-15
Radios AM-FM Radio . . . . . . . . . . . . . . . . . 7-11
Reception . . . . . . . . . . . . . . . . . . . . 7-20
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-15
Reading Lamps . . . . . . . . . . . . . . . . . 6-4
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-21 Limited-Slip . . . . . . . . . . . . . . . . . . . 9-32
Rear Seat Pass-Through Door . . . . . . . . . . . 3-7
Rearview Mirrors Automatic Dimming . . . . . . . . . . . 2-17
Reclining Seatbacks . . . . . . . . . . . . 3-4
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-46
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . 11-12
Records Maintenance . . . . . . . . . . . . . . . . .11-14 Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-72
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-8
Replacement Bulbs . . . . . . . . . . . 10-25
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-26
Maintenance . . . . . . . . . . . . . . . . .11-13
Replacing Airbag System . . . . . . 3-26
Replacing LATCH System Parts after a Crash . . . . . . . . . . . 3-39
Replacing Safety Belt System Parts after a Crash . . . 3-13
Reporting Safety Defects Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-32
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-18
Reverse Tilt Mirrors . . . . . . . . . . . . 2-17 Ride Control Systems
Limited Slip Rear Axle . . . . . . . . 9-32
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 13-5
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-20
Rotation, Tires . . . . . . . . . . . . . . . . 10-47
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-22
S
Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Extender . . . . . . . . . . . . . . . . . . . . . . 3-12
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 3-9
Lap-Shoulder Belt . . . . . . . . . . . . 3-10
Reminders . . . . . . . . . . . . . . . . . . . . . 5-9
Replacing after a Crash . . . . . . 3-13
Use During Pregnancy . . . . . . . . 3-12
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Page 421 of 422

Black plate (11,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
INDEX i-11
Symbols, Navigation . . . . . . . . . . . 7-46
SystemForward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 9-40
Infotainment . . . . . . . . . . . . 7-2, 13-15
System Needs Service . . . . . . . . 7-68
Systems Driver Assistance . . . . . . . . . . . . . 9-35
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 5-8
Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-82
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-15Immobilizer . . . . . . . . . . . . . . . . . . . 2-15
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Tires Buying New Tires . . . . . . . . . . . 10-49
Chains . . . . . . . . . . . . . . . . . . . . . . 10-53
Changing . . . . . . . . . . . . . . . . . . . 10-63
Designations . . . . . . . . . . . . . . . 10-37
Different Size . . . . . . . . . . . . . . . 10-50
Full-Size Spare . . . . . . . . . . . . . 10-68
If a Tire Goes Flat . . . . . . . . . . 10-54
Inflation Monitor System . . . . 10-43
Inspection . . . . . . . . . . . . . . . . . . 10-46 Tires (cont'd)
Low Profile . . . . . . . . . . . . . . . . . 10-35
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Pressure Light . . . . . . . . . . . . . . . . 5-18
Pressure Monitor System . . . 10-42
Rotation . . . . . . . . . . . . . . . . . . . . 10-47
Sealant and
Compressor Kit . . . . . . . . . . . 10-56
Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . 10-62
Sidewall Labeling . . . . . . . . . . . 10-36
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-38
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-51
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-52
Wheel Replacement . . . . . . . . 10-52
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-48
Winter . . . . . . . . . . . . . . . . . . . . . . 10-35
Towing Recreational Vehicle . . . . . . . . 10-72
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-50
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-71 Track Events and
Competitive Driving . . . . . . . . . . . 9-5
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-18
Limited-Slip Rear Axle . . . . . . . . 9-32
Off Light . . . . . . . . . . . . . . . . . . . . . . 5-17
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 9-30
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-50
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-22
Fluid, Automatic . . . . . . . . . . . . . . 10-9
Messages . . . . . . . . . . . . . . . . . . . . 5-32
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Trip Odometer . . . . . . . . . . . . . . . . . . 5-8
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-3
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Page 422 of 422

Black plate (12,1)Chevrolet SS Sedan Owner Manual (GMNA-Localizing-U.S.-6014851) - 2014 -
1st Edition - 8/22/13
i-12 INDEX
U
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-51
Updates Map Data . . . . . . . . . . . . . . . . . . . . . 7-68
Software . . . . . . . . . . . . . . . . . . . . . . 7-11
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-34
Using the System . . . . . . . . . . . . . . . 7-6
Using This Manual . . . . . . . . . . . . . . . . iii
V
Vehicle Alarm System . . . . . . . . . . . . . . . . 2-14
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Identification
Number (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-10
Messages . . . . . . . . . . . . . . . . . . . . 5-26
Personalization . . . . . . . . . . . . . . . 5-33
Positioning . . . . . . . . . . . . . . . . . . . 7-66
Reminder Messages . . . . . . . . . . 5-32
Remote Start . . . . . . . . . . . . . . . . . . 2-8
Security . . . . . . . . . . . . . . . . . . . . . . 2-14
Service Soon Light . . . . . . . . . . . 5-14
Towing . . . . . . . . . . . . . . . . . . . . . . 10-71
Vehicle Ahead Indicator . . . . . . . 5-17 Vehicle Care
Storing the Tire Sealant
and Compressor Kit . . . . . . . 10-62
Tire Pressure . . . . . . . . . . . . . . . 10-41
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-6
Viewing Pictures . . . . . . . . . . . . . . . . . . . . . . 7-31
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Voice Recognition . . . . . . . . . . . . . 7-68
W
Warning Brake System Light . . . . . . . . . . . 5-14
Lane Departure (LDW) . . . . . . . 9-44
Warning Light Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 5-16
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . . . 5-6
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iii Cautions and Danger . . . . . . . . . . . . iii
Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-17
Messages . . . . . . . . . . . . . . . . . . . . 5-32 Wheels
Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-52
Different Size . . . . . . . . . . . . . . . 10-50
Replacement . . . . . . . . . . . . . . . 10-52
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-48
Where to Put the Restraint . . . . 3-32
Windows . . . . . . . . . . . . . . . . . . . . . . 2-18 Messages . . . . . . . . . . . . . . . . . . . . 5-32
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Windshield Replacement . . . . . . . . . . . . . . . 10-24
Wiper/Washer . . . . . . . . . . . . . . . . . 5-3
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Winter Tires . . . . . . . . . . . . . . . . . . 10-35
Wiper Blade Replacement . . . . 10-23
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