Service CHEVROLET SUBURBAN 2003 9.G Owners Manual

Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-3
Rear Seats
............................................... 1-9
Safety Belts
.............................................1-24
Child Restraints
.......................................1-47
Air Bag Systems
......................................1-73
Restraint System Check
............................1-88
Features and Controls..................................... 2-1
Keys
........................................................ 2-3
Doors and Locks
....................................... 2-8
Windows
.................................................2-16
Theft-Deterrent Systems
............................2-18
Starting and Operating Your Vehicle
...........2-21
Mirrors
....................................................2-45
OnStar
žSystem
......................................2-55
HomeLinkžTransmitter
.............................2-57
Storage Areas
.........................................2-61
Sunroof
..................................................2-65
Vehicle Personalization
.............................2-66
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-20
Warning Lights, Gages and Indicators
.........3-36
Driver Information Center (DIC)
..................3-53
Audio System(s)
.......................................3-72Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
..... 4-2
Towing
...................................................4-59
Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-4
Checking Things Under the Hood
...............5-12
All-Wheel Drive
........................................5-55
Rear Axle
...............................................5-56
Four-Wheel Drive
.....................................5-57
Front Axle
...............................................5-58
Bulb Replacement
....................................5-59
Windshield Wiper Blade Replacement
.........5-66
Tires
......................................................5-67
Appearance Care
.....................................5-99
Vehicle Identi®cation
...............................5-107
Electrical System
....................................5-108
Capacities and Speci®cations
...................5-118
Normal Maintenance Replacement Parts
....5-121
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
Customer Assistance Information.................... 7-1
Customer Assistance Information
.................. 7-2
Reporting Safety Defects
...........................7-10
Index.................................................................1
2003 Chevrolet Tahoe/SuburbanM

8. If your vehicle has the passenger sensing system
and you're using a rear-facing child restraint in this
seat, check to be sure the right front passenger's
frontal air bag is off before you begin to drive. If the
air bag has been turned off, the off indicator will
light and stay lit when the key is turned to RUN or
START.
If the on indicator is lit, the passenger's frontal air
bag has not been turned off. If this ever happens,
turn the vehicle off, unbuckle the safety belt
and perform the steps to install the rear-facing
restraint again. After restarting the vehicle, if the air
bag still doesn't turn off, install the infant restraint
in a rear seat position of the vehicle and have your
vehicle serviced as soon as possible.
To remove the child restraint, just unbuckle the vehicle's
safety belt and let it go back all the way. The safety
belt will move freely again and be ready to work for an
adult or larger child passenger.Air Bag Systems
This part explains the frontal and side impact air bag
systems.
Your vehicle has air bags ± a frontal air bag for the
driver and another frontal air bag for the right front
passenger. Your vehicle may also have a side impact
air bag. Side impact air bags are available for the driver
and right front passenger.
If your vehicle has a side impact air bag for the driver
and/or the right front passenger, the words AIR BAG will
appear on the air bag covering on the side of the
seatback closest to the door.
1-73

In many crashes severe enough to in¯ate an air bag,
windshields are broken by vehicle deformation.
Additional windshield breakage may also occur from the
right front passenger air bag.
·Air bags are designed to in¯ate only once. After an
air bag in¯ates, you'll need some new parts for
your air bag system. If you don't get them, the air
bag system won't be there to help protect you
in another crash. A new system will include air bag
modules and possibly other parts. The service
manual for your vehicle covers the need to replace
other parts.
·Your vehicle is equipped with electronic frontal
sensors which help the sensing system distinguish
between a moderate and a more severe frontal
impact. Your vehicle is also equipped with a crash
sensing and diagnostic module, which records
information about the frontal air bag system. The
module records information about the readiness of
the system and when the system commands air
bag in¯ation. It records the status of the driver's
safety belt usage in a crash in which the air
bag deploys or a crash in which the air bag nearly
deploys. The module also records speed, engine
rpm, brake and throttle data.
·Let only quali®ed technicians work on your air bag
systems. Improper service can mean that an air
bag system won't work properly. See your dealer for
service.
Notice:If you damage the covering for the driver's
or the right front passenger's air bag, or the air
bag covering on the driver's and right front
passenger's seatback, the bag may not work
properly. You may have to replace the air bag
module in the steering wheel, both the air bag
module and the instrument panel for the right front
passenger's air bag, or both the air bag module
and seatback for the driver's and right front
passenger's side impact air bag. Do not open or
break the air bag coverings.
1-82

{CAUTION:
If the air bag readiness light in the instrument
panel cluster ever comes on and stays on, it
means that something may be wrong with the
air bag system. If this ever happens, have the
vehicle serviced promptly, because an
adult-size person sitting in the right front
passenger's seat may not have the protection
of the frontal air bag. See ªAir Bag Readiness
Lightº in the Index for more on this, including
important safety information.
Aftermarket equipment, such as seat covers, can affect
how well the passenger sensing system operates.
You may want to consider not using seat covers or other
aftermarket equipment if your vehicle has the passenger
sensing system.
1-86

{CAUTION:
Stowing of articles under the passenger's seat
or between the passenger's seat cushion and
seatback may interfere with the proper
operation of the passenger sensing system.
Servicing Your Air Bag-Equipped
Vehicle
Air bags affect how your vehicle should be serviced.
There air bag system parts in several places around
your vehicle. You don't want the system to in¯ate while
someone is working on your vehicle. Your dealer
and the service manual have information about servicing
your vehicle and the air bag system. To purchase a
service manual, see
Service Publications Ordering
Information on page 7-11.
{CAUTION:
For up to 10 minutes after the ignition key is
turned off and the battery is disconnected, an
air bag can still in¯ate during improper
service. You can be injured if you are close to
an air bag when it in¯ates. Avoid yellow
connectors. They are probably part of the air
bag system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is quali®ed to do so.
Air bag systems do not need regular maintenance.
1-87

Your vehicle has one
double-sided key for the
ignition and all door
locks as well as the spare
tire hoist lock, if equipped.
If you ever lose your keys, your dealer will be able to
assist you with obtaining replacements.
Notice:Your vehicle has a number of features that
can help prevent theft. You can have a lot of trouble
getting into your vehicle if you ever lock your keys
inside. You may even have to damage your vehicle to
get in. So be sure you have spare keys.
If you ever do get locked out of your vehicle, call the
GM Roadside Assistance Center. See
Roadside
Assistance Program on page 7-6. If your vehicle is
equipped with the OnStaržsystem with an active
subscription and you lock your keys inside the vehicle,
OnStar
žmay be able to send a command to unlock
your vehicle. SeeOnStaržSystem on page 2-55for more information.
Remote Keyless Entry System
If equipped, the keyless entry system operates on a
radio frequency subject to Federal Communications
Commission (FCC) Rules and with Industry Canada.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modi®cations to this system by other than
an authorized service facility could void authorization to
use this equipment.
2-4

At times you may notice a decrease in range. This is
normal for any remote keyless entry system. If the
transmitter does not work or if you have to stand closer
to your vehicle for the transmitter to work, try this:
·Check the distance. You may be too far from your
vehicle. You may need to stand closer during
rainy or snowy weather.
·Check the location. Other vehicles or objects may
be blocking the signal. Take a few steps to the
left or right, hold the transmitter higher, and
try again.
·Check to determine if battery replacement is
necessary. See ªBattery Replacementº under
Remote Keyless Entry System Operation on
page 2-5.
·If you are still having trouble, see your dealer or a
quali®ed technician for service.
Remote Keyless Entry System
Operation
If your vehicle has this feature, you can lock and unlock
your doors from about 3 feet (1 m) up to 30 feet
(9 m) away using the remote keyless entry transmitter
supplied with your vehicle.
UNLOCK:Pressing this button once will unlock the
driver's door. The parking lamps will ¯ash and the
interior lights will come on. The ground illumination
lamps will come on. Pressing UNLOCK again within
three seconds will cause the remaining doors to unlock.
The parking lamps will ¯ash and the interior lights will
come on.
LOCK:Pressing this button once will lock all of the
doors. Wait one second, then press LOCK again and the
horn will chirp.
Operating the keyless entry transmitter may interact with
the theft-deterrent system. See
Content Theft-Deterrent
on page 2-18.
2-5

To replace the battery in the keyless entry transmitter
do the following:
1. Insert a dime, or similar object, in the slot between
the covers of the transmitter housing near the key
ring hole. Remove the bottom by twisting the dime.
2. Remove and replace the battery with a three-volt
CR2032 or equivalent battery, positive (+) side up.
3. Align the covers and snap them together.
4. Resynchronize the transmitter.
5. Check the operation of the transmitter.Resynchronization
Resynchronization may be necessary due to the
security method used by this system. The transmitter
does not send the same signal twice to the receiver. The
receiver will not respond to a signal that has been
sent previously. This prevents anyone from recording
and playing back the signal from the transmitter.
To resynchronize your transmitter, stand close to your
vehicle and press and hold the LOCK and UNLOCK
buttons on the transmitter at the same time for 15
seconds. The door locks should cycle to con®rm
synchronization. If the locks do not cycle, see your
dealer for service.
2-7

Testing the Alarm
The alarm can be tested by following these steps:
1. From inside the vehicle, lower the driver's window
and open the driver's door.
2. Activate the system by locking the doors with the
power door lock switch while the door is open, or
with the remote keyless entry transmitter.
3. Get out of the vehicle, close the door and wait for
the security light to go out.
4. Then reach in through the window, unlock the door
with the manual door lock and open the door. This
should set off the alarm.
If the alarm does not sound when it should but the
vehicle's headlamps ¯ash, check to see if the horn
works. The horn fuse may be blown. To replace
the fuse, see
Fuses and Circuit Breakers on page 5-109.
If the alarm does not sound or the vehicle's headlamps
do not ¯ash, the vehicle should be serviced by an
authorized service center.
Passlockž
Your vehicle is equipped with the
Passlockžtheft-deterrent system.
Passlock
žis a passive theft-deterrent system.
Passlockženables fuel if the ignition lock cylinder is
turned with a valid key. If a correct key is not used or the
ignition lock cylinder is tampered with, fuel is disabled.
If the engine stalls and the security light ¯ashes,
wait until the light stops ¯ashing before trying to restart
the engine. Remember to release the key from
START as soon as the engine starts.
If the engine is running and the security light comes on,
you will be able to restart the engine if you turn the
engine off. However, your Passlock
žsystem is
not working properly and must be serviced by your
dealer. Your vehicle is not protected by Passlock
žat this
time. You may also want to check the fuse (see
Fuses and Circuit Breakers on page 5-109.) See your
dealer for service.
In an emergency, call the GM Roadside Assistance
Center. See
Roadside Assistance Program on page 7-6under Customer Assistance Information.
2-20

Ignition Positions
With the key in the ignition switch, you can turn the key
to four different positions.
A (LOCK):This position locks your ignition and
transmission. It's a theft-deterrent feature. You will only
be able to remove your key when the ignition is
turned to LOCK.
B (ACCESSORY):This position lets you use things like
the radio, power windows and the windshield wipers
when the engine is off.
Notice:If your key seems stuck in LOCK and you
can't turn it, be sure you are using the correct key; if
so, is it all the way in? Turn the key only with
your hand. Using a tool to force it could break the
key or the ignition switch. If none of these works,
then your vehicle needs service.
C (RUN):This is the position for driving.
D (START):This position starts your engine.
Retained Accessory Power (RAP)
Your vehicle may be equipped with a Retained
Accessory Power (RAP) feature which will allow certain
features on your vehicle to continue to work up to
10 minutes after the ignition key is turned to OFF.
Your radio, power windows, sunroof (if equipped), and
OnStar
žSystem (if equipped) will work when the ignition
key is in RUN or ACCESSORY. Once the key is
turned from RUN to LOCK, these features will continue
to work for up to 10 minutes or until a door is opened.
2-22