service schedule CHEVROLET SUBURBAN 2009 User Guide

Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and lter. SeeEngine Oil on page 5-15. Reset oil life
system. SeeEngine Oil Life System on page 5-18.An Emission Control Service.••
Lubricate chassis components.See footnote #.••
Visually check for any leaks or damage.See footnote (j).••
Inspect engine air cleaner lter or change indicator (if equipped). If necessary,
replace lter. SeeEngine Air Cleaner/Filter on page 5-20.See footnote (l).•
Rotate tires and check ination pressures and wear. SeeTire Inspection and
Rotation on page 5-76and “Tire Wear Inspection” inAt Least Once a Month
on page 6-10.••
Inspect brake system.See footnote (a).••
Check engine coolant and windshield washer uid levels and add uid as
needed.••
Perform any needed additional services. See “Additional Required Services” in
this section.••
Inspect suspension and steering components.See footnote (b).•
Inspect engine cooling system.See footnote (c).•
Inspect wiper blades.See footnote (d).•
Inspect restraint system components.See footnote (e).•
Lubricate body components.See footnote (f).•
Check transmission uid level and add uid as needed.•
6-5

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and
the type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2. Any additional
information fromOwner Checks and Services on page 6-10can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-17

Online Owner Center
Online Owner Center (U.S.) —
www.gmownercenter.com/chevrolet
Information and services customized for your specic
vehicle — all in one convenient place.
Digital owner manual, warranty information,
and more
Online service and maintenance records
Find Chevrolet dealers for service nationwide
Exclusive privileges and offers
Recall notices for your specic vehicle
OnStar®and GM Cardmember Services Earnings
summaries
Other Helpful Links:
Chevrolet — www.chevrolet.com
Chevrolet Merchandise — www.chevymall.com
Help Center — www.chevrolet.com/helpcenter
FAQ
Contact Us
My GM Canada (Canada) — www.gm.ca
My GM Canada is a password-protected section of
www.gm.ca where you can save information on
GM vehicles, get personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as address
and phone number for each of your preferred GM
dealers/retailers.
My Driveway: Access quick links to parts and
service estimates, check trade-in values, or
schedule a service appointment by adding the
vehicles you own to your driveway prole.
My Preferences: Manage your prole and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
7-5

Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle for
service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Courtesy Transportation Program
To enhance your ownership experience, we and
our participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain, and
hybrid specic warranty in both the U.S. and Canada.Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.
7-10

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
7-15

A
Accessories and Modications............................ 5-3
Accessory Power............................................2-28
Accessory Power Outlets.................................3-20
Active Fuel Management™...............................2-31
Adding a Snow Plow or Similar Equipment.........4-39
Additional Required Services, Scheduled
Maintenance................................................. 6-6
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment...........................5-114
Adjustable Throttle and Brake Pedal..................2-30
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning..............................................3-22
Airbag
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-96
Airbag System
How Does an Airbag Restrain?......................1-88
Passenger Sensing System...........................1-90
Servicing Your Airbag-Equipped Vehicle..........1-96
What Makes an Airbag Inate?......................1-87
What Will You See After an Airbag Inates?....1-88
When Should an Airbag Inate?....................1-86
Where Are the Airbags?...............................1-83Airbags
Passenger Status Indicator...........................3-38
Readiness Light..........................................3-37
System Check.............................................1-81
Antenna
Rear Side Window.....................................3-140
Antenna, XM™ Satellite Radio Antenna
System.....................................................3-140
Antilock Brake System (ABS)............................. 4-5
Warning Light.............................................3-41
Appearance Care
Aluminum or Chrome-Plated Wheels.............5-112
Care of Safety Belts...................................5-109
Chemical Paint Spotting..............................5-113
Cleaning Exterior Lamps/Lenses..................5-110
Fabric/Carpet............................................5-108
Finish Care...............................................5-110
Finish Damage
..........................................5-113
Instrument Panel, Vinyl, and Other Plastic
Surfaces...............................................5-109
Interior Cleaning........................................5-106
Leather....................................................5-108
Sheet Metal Damage..................................5-113
Tires........................................................5-112
Underbody Maintenance.............................5-113
1

M
Maintenance
Footnotes..................................................... 6-8
Schedule, Additional Required Services............ 6-6
Maintenance Schedule
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-10
At Least Once a Year..................................6-11
Maintenance Record....................................6-17
Maintenance Replacement Parts....................6-15
Maintenance Requirements............................. 6-2
Owner Checks and Services.........................6-10
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Lamp...............................3-43
Manual Lumbar Controls.................................... 1-6
Manual Seats................................................... 1-4
Memory Seat, Mirrors, and Pedals...................... 1-8
Message
DIC Warnings and Messages........................3-64Mirrors
Automatic Dimming Rearview........................2-52
Manual Rearview.........................................2-52
Outside Automatic Dimming Mirror.................2-54
Outside Convex Mirror.................................2-55
Outside Heated Mirrors................................2-55
Outside Manual Mirrors................................2-52
Outside Power Foldaway Mirrors....................2-54
Outside Power Mirrors..................................2-53
Outside Towing Mirrors.................................2-53
Park Tilt.....................................................2-55
MP3 ..................................................3-105, 3-109
N
Navigation System, Privacy..............................7-18
Navigation/Radio System, see Navigation
Manual.....................................................3-115
New Vehicle Break-In......................................2-26
9

Rear Seat Entertainment System.....................3-127
Rear Side Window Antenna............................3-140
Rear Storage.................................................2-80
Rear Vision Camera (RVC)..............................2-62
Rear Window Washer/Wiper.............................3-11
Rearview Mirrors.............................................2-52
Automatic Dimming......................................2-52
Reclining Seatbacks........................................1-10
Recommended Fluids and Lubricants.................6-13
Recovery Hooks.............................................4-32
Recreational Vehicle Towing.............................4-43
Reimbursement Program, GM Mobility................. 7-7
Remote Keyless Entry (RKE) System.................. 2-4
Remote Vehicle Start........................................ 2-8
Removing the Flat Tire and Installing the
Spare Tire..................................................5-92
Removing the Spare Tire and Tools...................5-87
Replacement Bulbs.........................................5-58
Replacement Parts
Maintenance...............................................6-15
Reporting Safety Defects
General Motors...........................................7-15
U.S. Government.........................................7-14
Restraint System Check
Checking the Restraint Systems....................1-98
Replacing Restraint System Parts After a
Crash.....................................................1-99Retained Accessory Power (RAP)......................2-28
Roadside Assistance Program............................ 7-7
Rocking Your Vehicle to Get it Out....................4-32
Roof
Sunroof......................................................2-81
Running the Vehicle While Parked.....................2-51
S
Safety Belts
Care of ....................................................5-109
Extender....................................................1-53
How to Wear Safety Belts Properly................1-37
Lap Belt.....................................................1-52
Lap-Shoulder Belt........................................1-45
Reminders..................................................3-36
Safety Belts Are for Everyone.......................1-32
Use During Pregnancy.................................1-52
Safety Defects Reporting
General Motors...........................................7-15
U.S. Government.........................................7-14
Safety Warnings and Symbols.............................. iv
Scheduled Maintenance..................................... 6-4
Additional Required Services........................... 6-6
Scheduling Appointments.................................7-10
12