wheel CHEVROLET SUBURBAN 2009 Service Manual

SERVICE STABILITRAK
If your vehicle has StabiliTrak®and this message
displays, it means there may be a problem with the
StabiliTrak system. If you see this message, try to reset
the system. Stop; turn off the engine for at least
15 seconds; then start the engine again. If this message
still comes on, it means there is a problem. You
should see your dealer/retailer for service. The vehicle
is safe to drive, however, you do not have the benet
of StabiliTrak, so reduce your speed and drive
accordingly.
SERVICE SUSPENSION SYSTEM
If your vehicle has the Autoride®suspension system,
this message displays when the Autoride suspension
system is not operating properly. Have your vehicle
serviced by your dealer/retailer.
SERVICE THEFT DETERRENT SYSTEM
This message displays when there is a problem with
the theft-deterrent system. The vehicle may or may not
restart so you may want to take the vehicle to your
dealer/retailer before turning off the engine. See
PASS-Key
®III+ Electronic Immobilizer Operation on
page 2-24for more information.
SERVICE TIRE MONITOR SYSTEM
On vehicles with the Tire Pressure Monitor System
(TPMS), this message displays if a part on the TPMS is
not working properly. The tire pressure light also
ashes and then remains on during the same ignition
cycle. SeeTire Pressure Light on page 3-43. Several
conditions may cause this message to appear. SeeTire
Pressure Monitor Operation on page 5-73for more
information. If the warning comes on and stays on, there
may be a problem with the TPMS. See your
dealer/retailer.
SERVICE TRACTION CONTROL
If your vehicle has StabiliTrak, this message displays
when there is a problem with the Traction Control
System (TCS). When this message displays, the system
will not limit wheel spin. Adjust your driving accordingly.
See your dealer/retailer for service. SeeStabiliTrak
®
System on page 4-6for more information.
3-70

SERVICE TRAILER BRAKE SYSTEM
On vehicles with the Integrated Trailer Brake Control
(ITBC) system, this message displays and a chime
sounds when there is a problem with the ITBC system.
When this message displays, power is no longer
available to the trailer brakes.
As soon as it is safe to do so, carefully pull your vehicle
over to the side of the road and turn the ignition off.
Check the wiring connection to the trailer and turn the
ignition back on. If this message still displays, either your
vehicle or the trailer needs service. See your
dealer/retailer.
See “Integrated Trailer Brake Control System” under
Towing a Trailer on page 4-50for more information.
SIDE BLIND ZONE ALERT
SYSTEM OFF
If your vehicle has the Side Blind Zone Alert (SBZA)
system, this message displays when the SBZA system
has been turned off. SeeSide Blind Zone Alert
(SBZA) on page 2-58andDIC Operation and Displays
(With DIC Buttons) on page 3-52orDIC Operation
and Displays (Without DIC Buttons) on page 3-58for
more information.
SIDE BLIND ZONE SYS. (System)
UNAVAILABLE
If your vehicle has the Side Blind Zone Alert (SBZA)
system, this message displays when the SBZA system
is disabled because the sensor is blocked and cannot
detect vehicles in your blind zone. The sensor may
be blocked by mud, dirt, snow, ice, or slush. This
message may also display during heavy rain or due to
road spray. It may also come on when driving in
isolated areas with no guardrails, trees, or road signs
and light traffic. Your vehicle does not need service. For
cleaning instructions, seeWashing Your Vehicle on
page 5-110. SeeSide Blind Zone Alert (SBZA) on
page 2-58for more information.
STABILITRAK OFF
If your vehicle has StabiliTrak, this message displays
when you turn off StabiliTrak, or when the stability control
has been automatically disabled. To limit wheel spin and
realize the full benets of the stability enhancement
system, you should normally leave StabiliTrak on.
However, you should turn StabiliTrak off if your vehicle
gets stuck in sand, mud, ice, or snow and you want to
rock your vehicle to attempt to free it, or if you are driving
in extreme off-road conditions and require more wheel
spin. SeeIf Your Vehicle is Stuck in Sand, Mud, Ice, or
Snow on page 4-31. To turn the StabiliTrak system on or
off, seeStabiliTrak
®System on page 4-6.
3-71

Storing a Radio Station as a Favorite
Drivers are encouraged to set up their radio station
favorites while the vehicle is stopped. Tune to favorite
stations using the presets, favorites button, and steering
wheel controls, if the vehicle has this feature. See
Defensive Driving on page 4-2.
FAV (Favorites):A maximum of 36 stations can be
programmed as favorites using the six pushbuttons
positioned below the radio station frequency labels and
by using the radio favorites page button (FAV button).
Press the FAV button to go through up to six pages
of favorites, each having six favorite stations available
per page. Each page of favorites can contain any
combination of AM, FM, or XM (if equipped) stations.
The balance/fade and tone settings that were previously
adjusted, are stored with the favorite stations.
To store a station as a favorite:
1. Tune to the desired radio station.
2. Press the FAV button to display the page where the
station is to be stored.3. Press and hold one of the six pushbuttons until a
beep sounds. When that pushbutton is pressed
and released, the station that was set, returns.
4. Repeat the steps for each pushbutton radio station
to be stored as a favorite.
The number of favorites pages can be setup using the
MENU button. To setup the number of favorites pages:
1. Press the MENU button to display the radio
setup menu.
2. Press the pushbutton located below the
FAV 1-6 label.
3. Select the desired number of favorites pages by
pressing the pushbutton located below the
displayed page numbers.
4. Press the FAV button, or let the menu time out, to
return to the original main radio screen showing the
radio station frequency labels and to begin the
process of programming favorites for the chosen
amount of numbered pages.
3-89

Voice Recognition
The Bluetooth system uses voice recognition to interpret
voice commands to dial phone numbers and name tags.
Noise:Keep interior noise levels to a minimum. The
system may not recognize voice commands if there is
too much background noise.
When to Speak:A short tone sounds after the system
responds indicating when it is waiting for a voice
command. Wait until the tone and then speak.
How to Speak:Speak clearly in a calm and natural
voice.
Audio System
When using the in-vehicle Bluetooth system, sound
comes through the vehicle’s front audio system speakers
and overrides the audio system. Use the audio system
volume knob, during a call, to change the volume level.
The adjusted volume level remains in memory for later
calls. To prevent missed calls, a minimum volume level is
used if the volume is turned down too low.
Bluetooth Controls
Use the buttons located on the steering wheel to
operate the in-vehicle Bluetooth system. SeeAudio
Steering Wheel Controls on page 3-138for more
information.
bg(Push To Talk):Press to answer incoming calls,
to conrm system information, and to start speech
recognition.
cx(Phone On Hook):Press to end a call, reject a
call, or to cancel an operation.
Pairing
A Bluetooth enabled cell phone must be paired to the
in-vehicle Bluetooth system rst and then connected to
the vehicle before it can be used. See the cell phone
manufacturers user guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth phone is not
connected, calls will be made using OnStar
®
Hands-Free Calling, if available. Refer to the OnStar
owner’s guide for more information.
3-116

Theft-Deterrent Feature
THEFTLOCK®is designed to discourage theft of the
vehicle’s radio by learning a portion of the Vehicle
Identication Number (VIN). The radio does not operate
if it is stolen or moved to a different vehicle.
Audio Steering Wheel Controls
Vehicles with audio
steering wheel controls
could differ depending on
the vehicle’s options.
Some audio controls can
be adjusted at the steering
wheel.
w(Next):Press to go to the next radio station stored
as a favorite, or the next track if a CD/DVD is playing.
xc(Previous/End):Press to go to the previous
radio station stored as a favorite, the next track if
a CD/DVD is playing, to reject an incoming call, or end
a current call.
bg(Mute/Push to Talk):Press to silence the vehicle
speakers only. Press again to turn the sound on.
For vehicles with OnStar
®or Bluetooth®systems press
and hold
bgfor longer than two seconds to interact
with those systems. SeeOnStar®System on page 2-68
andBluetooth®on page 3-115in this manual for
more information.
SRCE (Source/Voice Recognition):Press to switch
between the radio (AM, FM, XM), CD, DVD (if equipped),
front auxiliary (if equipped), and rear auxiliary
(if equipped).
For vehicles with the navigation system, press and hold
this button for longer than one second to initiate voice
recognition. See “Voice Recognition” in the Navigation
System manual for more information.
+
e−e(Volume): Press to increase or to decrease
the radio volume.
3-138

Antilock Brake System (ABS)
This vehicle has the Antilock Brake System (ABS), an
advanced electronic braking system that helps prevent a
braking skid.
When the engine is started and the vehicle begins to
drive away, ABS checks itself. A momentary motor
or clicking noise might be heard while this test is
going on. This is normal.
If there is a problem with
ABS, this warning light
stays on. SeeAntilock
Brake System (ABS)
Warning Light on
page 3-41.
Along with ABS, the vehicle has a Dynamic Rear
Proportioning (DRP) system. If there is a DRP problem,
both the brake and ABS warning lights come on
accompanied by a 10-second chime. The lights and
chime will come on each time the ignition is turned on
until the problem is repaired. See your dealer/retailer
for service.Let us say the road is wet and you are driving safely.
Suddenly, an animal jumps out in front of you. You slam
on the brakes and continue braking. Here is what
happens with ABS:
A computer senses that the wheels are slowing down.
If one of the wheels is about to stop rolling, the computer
will separately work the brakes at each front wheel
and at both rear wheels.
ABS can change the brake pressure to each wheel,
as required, faster than any driver could. This can
help the driver steer around the obstacle while
braking hard.
As the brakes are applied, the computer keeps receiving
updates on wheel speed and controls braking pressure
accordingly.
Remember: ABS does not change the time needed
to get a foot up to the brake pedal or always decrease
stopping distance. If you get too close to the vehicle in
front of you, there will not be enough time to apply the
brakes if that vehicle suddenly slows or stops. Always
leave enough room up ahead to stop, even with ABS.
Using ABS
Do not pump the brakes. Just hold the brake pedal
down rmly and let antilock work. The brakes might
vibrate or some noise might be heard, but this is normal.
4-5

If the system fails to turn on or activate, the StabiliTrak
light along with one of the following messages will
be displayed on the Driver Information Center (DIC):
TRACTION CONTROL OFF, SERVICE TRACTION
CONTROL, STABILITRAK OFF, SERVICE
STABILITRAK. If these DIC messages appear, make
sure the StabiliTrak system has not been turned off
using the StabiliTrak on/off button. Then turn the steering
wheel clockwise from the nine o’clock position to the
three o’clock position. If this clears the message(s), the
vehicle does not need servicing. If this does not clear the
message(s), then turn the vehicle off, wait 15 seconds,
and then turn it back on again to reset the system. If any
of these messages still appear on the Driver Information
Center (DIC), the vehicle should be taken in for service.
For more information on the DIC messages, seeDriver
Information Center (DIC) on page 3-51.
The StabiliTrak light will
ash on the instrument
panel cluster when the
system is both on and
activated.
The system may be heard or felt while it is working; this
is normal.The traction control disable
button is located on the
instrument panel below
the climate controls.
The traction control part of StabiliTrak can be turned off
by pressing and releasing the StabiliTrak button if both
systems (traction control and StabiliTrak) were previously
on. To disable both traction control and StabiliTrak, press
and hold the button for ve seconds.
Traction control and StabiliTrak can be turned on by
pressing and releasing the StabiliTrak button if not
automatically shut off for any other reason.
When the TCS or StabiliTrak system is turned off,
the StabiliTrak light and the appropriate TCS off or
StabiliTrak off message will be displayed on the DIC to
warn the driver. The vehicle will still have brake-traction
control when traction control is off, but will not be able
to use the engine speed management system. See
“Traction Control Operation” next for more information.
When the traction control system has been turned off,
system noises may still be heard as a result of the
brake-traction control coming on.
4-7

It is recommended to leave the system on for normal
driving conditions, but it may be necessary to turn the
system off if the vehicle is stuck in sand, mud, ice or
snow, and you want to “rock” the vehicle to attempt to
free it. It may also be necessary to turn off the system
when driving in extreme off-road conditions where high
wheel spin is required. SeeIf Your Vehicle is Stuck in
Sand, Mud, Ice, or Snow on page 4-31.
Traction Control Operation
The traction control system is part of the StabiliTrak
system. Traction control limits wheel spin by reducing
engine power to the wheels (engine speed management)
and by applying brakes to each individual wheel
(brake-traction control) as necessary.
The traction control system is enabled automatically
when the vehicle is started. It will activate and the
StabiliTrak light will ash if it senses that any of
the wheels are spinning or beginning to lose traction
while driving. If traction control is turned off, only
the brake-traction control portion of traction control will
work. The engine speed management will be disabled.
In this mode, engine power is not reduced automatically
and the driven wheels can spin more freely. This can
cause the brake-traction control to activate constantly.Notice:If the wheel(s) of one axle is allowed to spin
excessively while the StabiliTrak, ABS and brake
warning lights and any relevant DIC messages are
displayed, the transfer case could be damaged.
The repairs would not be covered by the vehicle
warranty. Reduce engine power and do not spin
the wheel(s) excessively while these lights and
messages are displayed.
The traction control system may activate on dry
or rough roads or under conditions such as heavy
acceleration while turning or abrupt upshifts/downshifts
of the transmission. When this happens, a reduction
in acceleration may be noticed, or a noise or vibration
may be heard. This is normal.
If cruise control is being used when the system
activates, the StabiliTrak light will ash and cruise
control will automatically disengage. Cruise control
may be reengaged when road conditions allow.
SeeCruise Control on page 3-12.
StabiliTrak may also turn off automatically if it
determines that a problem exists with the system.
If the problem does not clear itself after restarting
the vehicle, see your dealer/retailer for service.
4-8

Locking Rear Axle
Vehicles with a locking rear axle can give more
traction on snow, mud, ice, sand or gravel. It works like a
standard axle most of the time, but when traction is low,
this feature will allow the rear wheel with the most traction
to move the vehicle.
Steering
Power Steering
If the vehicle is a Two-mode Hybrid, see the Two-mode
Hybrid manual for more information.
If power steering assist is lost because the engine stops
or the system is not functioning, the vehicle can be
steered but it will take more effort.
Steering Tips
It is important to take curves at a reasonable speed.
Traction in a curve depends on the condition of the tires
and the road surface, the angle at which the curve is
banked, and vehicle speed. While in a curve, speed is
the one factor that can be controlled.
If there is a need to reduce speed, do it before entering
the curve, while the front wheels are straight.
Try to adjust the speed so you can drive through
the curve. Maintain a reasonable, steady speed.
Wait to accelerate until out of the curve, and then
accelerate gently into the straightaway.
4-9

Steering in Emergencies
There are times when steering can be more effective
than braking. For example, you come over a hill and nd
a truck stopped in your lane, or a car suddenly pulls out
from nowhere, or a child darts out from between parked
cars and stops right in front of you. These problems
can be avoided by braking — if you can stop in time.
But sometimes you cannot stop in time because there is
no room. That is the time for evasive action — steering
around the problem.
The vehicle can perform very well in emergencies like
these. First, apply the brakes. SeeBraking on page 4-4.
It is better to remove as much speed as possible from a
collision. Then steer around the problem, to the left or
right depending on the space available.
An emergency like this requires close attention and
a quick decision. If holding the steering wheel at the
recommended 9 and 3 o’clock positions, it can be turned
a full 180 degrees very quickly without removing either
hand. But you have to act fast, steer quickly, and just as
quickly straighten the wheel once you have avoided the
object.
The fact that such emergency situations are always
possible is a good reason to practice defensive driving
at all times and wear safety belts properly.
4-10