service CHEVROLET SUBURBAN 2011 10.G User Guide

Black plate (12,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-12 Keys, Doors and Windows
Pinch sensors are located on the
sides of the liftgate. If an object is
caught between the liftgate and the
body and presses against this
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually. Do not
force the liftgate open or closed
during a power cycle.
Manual Operation of Power
Liftgate
To change the liftgate to manual
operation, press the switch on the
overhead console to the OFF
position.
With the power liftgate disabled and
all of the doors unlocked, the liftgate
can be manually opened and
closed.
To open the liftgate, press the
touchpad on the handle on the
outside of the liftgate, and lift the
gate open. To close the liftgate, use
the pull cup to lower the liftgate andclose. The liftgate latch will power
close. Always close the liftgate
before driving.
If the RKE button or the power close
button on the liftgate is pressed
while power operation is disabled,
the lamps will flash three times, but
the liftgate will not move.
It is not recommended that you
drive with the liftgate open,
however, if you must drive with the
liftgate open, the liftgate should be
set to manual operation by pressing
the OFF switch on the center
console.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
If the battery is properly connected
with adequate voltage, the switch is
not disabled, and the liftgate still will
not function, your vehicle should be
taken to a dealer for service.
Liftgate (Manual)
{WARNING
It can be dangerous to drive with
the liftglass or liftgate open
because carbon monoxide (CO)
gas can come into your vehicle.
You cannot see or smell CO.
It can cause unconsciousness
and even death.
If you must drive with the liftglass
or liftgate open, or if electrical
wiring or other cable connections
must pass through the seal
between the body and the
liftglass or liftgate:
.Make sure all other windows
are shut.
.Turn the fan on your heating
or cooling system to its
highest speed with the
recirculation mode off. That
will force outside air into your
vehicle. See
Climate Control
(Continued)

Black plate (15,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-15
the horn will sound for about
30 seconds, then will turn off to save
the battery power.
The theft-deterrent system will not
activate if the doors are locked with
the vehicle's key or the manual door
lock. It activates only if you use the
power door lock switch with the door
open or the RKE transmitter. You
should also remember that you can
start your vehicle with the correct
ignition key if the alarm has been
set off.
To avoid setting off the alarm by
accident:
.If you do not want to activate the
theft-deterrent system, the
vehicle should be locked with
the door key after the doors are
closed.
.Always unlock the doors with the
RKE transmitter. Unlocking a
door any other way will set off
the alarm if it is armed.If you set off the alarm by accident,
press unlock on the RKE transmitter
or place the key in the ignition and
turn it to START to turn off the
alarm. The alarm will not stop if you
try to unlock a door any other way.
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lower
the driver window and open the
driver door.
2. Activate the system by locking the doors with the power door
lock switch while the door is
open, or with the RKE
transmitter.
3. Get out of the vehicle, close the door and wait for the security
light to go out. 4. Then reach in through the
window, unlock the door with the
manual door lock and open the
door. This should set off the
alarm.
While the alarm is set, the power
door unlock switch will not work.
If the alarm does not sound when it
should but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, see Fuses and Circuit
Breakers on page 10‑41.
If the alarm does not sound or the
headlamps do not flash, the vehicle
should be serviced by your dealer.

Black plate (16,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
2-16 Keys, Doors and Windows
Immobilizer
SeeRadio Frequency Statement on
page 13‑18 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position. You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be a
problem with the theft-deterrent
system. Turn the ignition off and try
again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
fuse. See
Fuses and Circuit
Breakers on page 10‑41. If the
engine still does not start with the
other key, the vehicle needs service.
If the vehicle does start, the first key
may be faulty. See your dealer who
can service the PASS-Key III+ to
have a new key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.

Black plate (17,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-17
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has a
1
stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key. 4. Insert the new key to be
programmed and turn it to the
ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn off
once the key has been
programmed.
5. Repeat Steps 1 through 4 if additional keys are to be
programmed.
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.

Black plate (21,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-21
Interior Mirrors
Manual Rearview Mirror
Hold the mirror in the center to
move it for a clearer view of behind
your vehicle. Adjust the mirror to
avoid glare from the headlamps
behind you. Push the tab at the
bottom of the mirror forward for
daytime use and pull it for
nighttime use.
Automatic Dimming
Rearview Mirror
The vehicle may have an automatic
dimming inside rearview mirror.
Automatic dimming reduces the
glare from the headlamps of the
vehicle behind you. The dimming
feature comes on and the indicator
light illuminates each time the
ignition is turned to start.
O(On/Off):Press to turn the
dimming feature on or off.
The vehicle may also have a Rear
Vision Camera (RVC). See Rear
Vision Camera (RVC) on page 9‑66
for more information. If the vehicle has RVC, the
Obutton
for turning the dimming feature on or
off will not be available.
Vehicles with OnStar have three
additional control buttons for the
OnStar system. See your dealer for
more information about OnStar and
how to subscribe to it. See the
OnStar Owner Guide for more
information about the services
OnStar provides.
Cleaning the Mirror
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.

Black plate (5,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Seats and Restraints 3-5
Storing Memory Positions
To save into memory:
1. Adjust the driver seat, seatbackrecliner, both outside mirrors,
and the throttle and brake
pedals, if available.
See Power Mirrors on page 2‑18
and Adjustable Throttle and
Brake Pedal on page 9‑29 for
more information.
Not all mirrors and adjustable
throttles and brake pedals will
have the ability to save and
recall their positions.
2. Press and hold “1”until
two beeps sound.
3. Repeat for a second driver position using “2.”
To recall, press and release “1”or
“2.” The vehicle must be in P (Park).
A single beep will sound. The seat,
outside mirrors, and adjustable
throttle and brake pedals will move
to the position previously stored for
the identified driver. Memory Remote Recall
The memory feature can recall the
driver seat, outside mirrors, and
pedals, if available, to stored
positions when entering the vehicle.
To activate, unlock the driver
door with the Remote Keyless
Entry (RKE) transmitter. The driver
seat, outside mirrors, and adjustable
pedals, if available, will move to the
memory position associated with the
transmitter used to unlock the
vehicle.
This feature can be turned on or off
using the vehicle personalization
menu. See
“Memory Seat Recall”
under Vehicle Personalization (With
DIC Buttons) on page 5‑49 for more
information.
To stop recall movement, press one
of the power seat controls, memory
buttons, or power mirror buttons,
or the adjustable pedal switch. If something has blocked the driver
seat and/or the adjustable pedals
while recalling a memory position,
the recall may stop. Remove the
obstruction; then press and hold the
appropriate manual control for the
memory item that is not recalling for
two seconds. Try recalling the
memory position again by pressing
the appropriate memory button.
If the memory position is still not
recalling, see your dealer for
service.
Easy Exit Driver Seat
This feature can move the seat
rearward to allow extra room to exit
the vehicle.
B(Easy Exit Driver Seat):
Press
to recall the easy exit seat position.
The vehicle must be in P (Park).
If the easy exit seat feature is
programmed on in the vehicle
personalization menu, automatic
seat movement occurs when the
ignition key is removed.

Black plate (6,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
3-6 Seats and Restraints
A single beep sounds. The driver
seat moves back approximately
8 cm (3 in). To move the seat back
farther, press the easy exit seat
button again until the seat is all the
way back.
If something has blocked the driver
seat while recalling the exit position,
the recall may stop. Remove the
obstruction; then press and hold the
power seat control rearward for
two seconds. Try recalling the exit
position again. If the exit position is
still not recalling, see your dealer for
service.
See“Easy Exit Recall” and“Easy
Exit Setup” underVehicle
Personalization (With DIC Buttons)
on page 5‑49 for more information.Lumbar Adjustment
Manual Lumbar
If equipped, increase or decrease
manual lumbar support by turning
the knob forward or rearward.
Power Lumbar
To adjust the power lumbar support,
if equipped:
.On vehicles with two-way
lumbar, press and hold the top
or bottom of the control to
increase or decrease lumbar
support.

Black plate (49,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Seats and Restraints 3-49
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the right front
passenger airbag.
.Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for your vehicle covers the need
to replace other parts.
.The vehicle has a crash sensing
and diagnostic module which
records information after a
crash. SeeVehicle Data
Recording and Privacy on
page 13‑17 andEvent Data
Recorders on page 13‑17.
.Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
If the vehicle has the passenger
airbag status indicator pictured in
the following illustration, then the
vehicle has a passenger sensing
system for the right front passenger
position. The passenger airbag
status indicator, if equipped, is
visible on the overhead console
when the vehicle is started.
In addition, if the vehicle has a
passenger sensing system for the
right front passenger position, the
label on the vehicle's sun visors
refers to “ADVANCED AIRBAGS”.
United States
Canada and Mexico
The words ON and OFF, or the
symbols for on and off, will be
visible during the system check.
If you are using remote start,
if equipped, to start the vehicle from
a distance, you may not see the
system check. When the system
check is complete, either the word
ON or OFF, or the symbol for on or
off, will be visible. See Passenger
Airbag Status Indicator on
page 5‑20.

Black plate (51,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Seats and Restraints 3-51
The passenger sensing system is
designed to turn off the right front
passenger frontal airbag if:
.The right front passenger seat is
unoccupied.
.The system determines an infant
is present in a child restraint.
.A right front passenger takes
his/her weight off of the seat for
a period of time.
.There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the right front
passenger frontal airbag, the off
indicator will light and stay lit as a
reminder that the airbag is off. See
Passenger Airbag Status Indicator
on page 5‑20. The passenger sensing system is
designed to turn on (may inflate) the
right front passenger frontal airbag
anytime the system senses that a
person of adult size is sitting
properly in the right front
passenger seat.
When the passenger sensing
system has allowed the airbag to be
enabled, the on indicator will light
and stay lit as a reminder that the
airbag is active.
For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not turn
off the right front passenger frontal
airbag, depending upon the
person's seating posture and body
build. Everyone in the vehicle
who has outgrown child restraints
should wear a safety belt
properly
—whether or not there
is an airbag for that person.
{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See Airbag Readiness
Light on page 5‑19 for more
information, including important
safety information.
If the On Indicator is Lit for a
Child Restraint
If a child restraint has been installed
and the on indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.

Black plate (54,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
3-54 Seats and Restraints
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Service Publications Ordering
Information on page 13‑14.
{WARNING
For up to 10 seconds after the
ignition is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow(Continued)
WARNING (Continued)
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change your vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front sensors, side impact sensors,
or airbag wiring can affect the
operation of the airbag system.
In addition, the vehicle may have
a passenger sensing system for
the right front passenger's
position, which includes sensors
that are part of the passenger's
seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with GM
covers, upholstery or trim
designed for a different vehicle.
Any object, such as an
aftermarket seat heater or a
comfort enhancing pad or
device, installed under or on top
of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system from
properly turning off the