ECO mode CHEVROLET SUBURBAN 2011 10.G Service Manual

Black plate (23,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Vehicle Care 10-23
If the temperature overheat gauge
is no longer in the overheat zone or
an overheat warning no longer
displays, the vehicle can be driven.
Continue to drive the vehicle slowly
for about 10 minutes. Keep a safe
vehicle distance from the vehicle in
front. If the warning does not come
back on, continue to drive normally.
If the warning continues, pull over,
stop, and park the vehicle
right away.
If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see“Overheated
Engine Protection Operating Mode”
later in this section.Overheated Engine
Protection
Operating Mode
If an overheated engine condition
exists and the ENGINE POWER IS
REDUCED message is displayed,
an overheat protection mode which
alternates firing groups of cylinders
helps prevent engine damage. In
this mode, a loss in power and
engine performance will be noticed.
This operating mode allows the
vehicle to be driven to a safe place
in an emergency. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
Notice: After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair. The
engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10‑7.
Engine Fan
If the vehicle has a clutched engine
cooling fan, when the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch disengages.
This fan noise may also be heard
when starting the engine. It will go
away as the fan clutch partially
disengages.

Black plate (62,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
10-62 Vehicle Care
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning it
cannot detect or signal a low tire
condition. See your dealer for
service if the TPMS malfunction
light and DIC message comes on
and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. Any time you
rotate your vehicle's tires or replace
one or more of the TPMS sensors,
the identification codes will need to
be matched to the new tire/wheel
position. The sensors are matched
to the tire/wheel positions in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear
tire using a TPMS diagnostic tool.
See your dealer for service. The TPMS sensors can also be
matched to each tire/wheel position
by increasing or decreasing the
tire's air pressure. If increasing the
tire's air pressure, do not exceed
the maximum inflation pressure
indicated on the tire's sidewall.
To decrease air-pressure out of a
tire you can use the pointed end of
the valve cap, a pencil-style air
pressure gauge, or a key.
You have two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes longer
than two minutes, to match the first
tire and wheel, or more than
five minutes to match all four tire
and wheel positions the matching
process stops and you need to
start over.
The TPMS sensor matching process
is outlined below:
1. Set the parking brake.
2. Turn the ignition switch to ON/
RUN with the engine off. 3. Press
QandKon the Remote
Keyless Entry (RKE) transmitter
at the same time for
approximately five seconds. The
horn sounds twice to signal the
receiver is in relearn mode and
TIRE LEARNING ACTIVE
message displays on the DIC
screen.
4. Start with the driver side front tire.
5. Remove the valve cap from the valve cap stem. Activate the
TPMS sensor by increasing or
decreasing the tire's air pressure
for five seconds, or until a horn
chirp sounds. The horn chirp,
which may take up to
30 seconds to sound, confirms
that the sensor identification
code has been matched to this
tire and wheel position.
6. Proceed to the passenger side front tire, and repeat the
procedure in Step 5.

Black plate (4,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
13-4 Customer Information
However, we recognize that
despite the good intentions of
all parties involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
STEP ONE
Explain your case to the dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
STEP TWO
If you are not satisfied, please
contact the general manager or the
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.STEP THREE
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See
Customer Assistance Offices
(U.S. and Canada) on page 13‑4 or
Customer Assistance Offices
(Mexico) on page 13‑5 for more
information.
Customer Assistance
Offices (U.S. and Canada)
Chevrolet encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-800-243-8872

Black plate (14,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
13-14 Customer Information
Gather the following information:
.Driver's name, address, and
telephone number
.Driver's license number
.Owner's name, address, and
telephone number
.Vehicle license plate number
.Vehicle make, model, and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and policy
number
.General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑48.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an active
role in its repair. If you have a
pre-determined repair facility of
choice, take your vehicle there,
or have it towed there. Specify to
the facility that any required
replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
your repair professional, and insist
on Genuine GM parts. Remember,
if your vehicle is leased, you may be
obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.

Black plate (4,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
i-4 INDEX
Dual Automatic ClimateControl System . . . . . . . . . . . . . . . . 8-4
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 7-36
DVD/CD Player . . . . . . . . . . . . . . . . 7-20
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-74
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-97
Electrical System Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-41
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-41
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-46
Overload . . . . . . . . . . . . . . . . . . . 10-40
Engine Air Cleaner/Filter . . . . . . . . . . . 10-15
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 5-22
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-17 Engine (cont.)
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-17
Cooling System . . . . . . . . . . . . . 10-16
Cooling System Messages . . . 5-40
Drive Belt Routing . . . . . . . . . . . . 12-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-37
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-23
Oil Pressure Gauge . . . . . . . . . . 5-16
Overheated Protection
Operating Mode . . . . . . . . . . . 10-23
Overheating . . . . . . . . . . . . . . . . 10-21
Power Messages . . . . . . . . . . . . . 5-42
Pressure Light . . . . . . . . . . . . . . . . 5-27
Running While Parked . . . . . . . . 9-38
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-32
Engine Oil Life System . . . . . . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-41
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-8
Equipment, Towing . . . . . . . . . . . . 9-87
Event Data Recorders . . . . . . . . 13-17
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-8
Extender, Safety Belt . . . . . . . . . . 3-40
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-2
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . 10-23
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Filter Engine Air Cleaner . . . . . . . . . 10-15
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-3
Flashers, Hazard Warning . . . . . . 6-5
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-71
Flat Tire, Changing . . . . . . . . . . . 10-73
Floor Mats . . . . . . . . . . . . . . . . . . .10-105
Fluid Automatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-27
Four-Wheel DriveTransfer Case . . . . . . . . . 9-46, 9-51
Power Steering . . . . . . . . . . . . . 10-24
Washer . . . . . . . . . . . . . . . . . . . . . 10-25
Fog Lamps
Bulb Replacement . . . . . . . . . . . . . 6-6
Folding Mirrors . . . . . . . . . . . . . . . . 2-19
Four-Wheel Drive . . . . . . . . . . . . 10-29, 9-46, 9-51
Front Axle . . . . . . . . . . . . . . . . . . . . 10-30

Black plate (7,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
INDEX i-7
Lights (cont.)Front Fog Lamps . . . . . . . . . . . . . 5-28
High-Beam On . . . . . . . . . . . . . . . . 5-28
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . . 5-28
Safety Belt Reminders . . . . . . . . 5-18
Security . . . . . . . . . . . . . . . . . . . . . . 5-28
StabiliTrak
®Indicator . . . . . . . . . 5-26
Tire Pressure . . . . . . . . . . . . . . . . . 5-26
Tow/Haul Mode . . . . . . . . . . . . . . . 5-26
Locking Rear Axle . . . . . . . . . . . . . 9-57
Locks Automatic Door . . . . . . . . . . . . . . . . 2-9
Delayed Locking . . . . . . . . . . . . . . . 2-9
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . . 2-9
Power Door . . . . . . . . . . . . . . . . . . . . 2-8
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Low Fuel Warning Light . . . . . . . . 5-28
Lower Anchors and Tethers for Children (LATCH
SYSTEM) . . . . . . . . . . . . . . . . . . . . 3-65
Lumbar Adjustment . . . . . . . . . . . . . 3-6 Front Seats . . . . . . . . . . . . . . . . . . . . 3-6
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-10
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-7
Scheduled Maintenance . . . . . . 11-3
Transfer Case . . . . . . . . . . 9-46, 9-51
Malfunction Indicator Lamp . . . . 5-22
Manual Mirrors . . . . . . . . . . . . . . . . 2-18
Manual Mode . . . . . . . . . . . . . . . . . . 9-43
Memory Features . . . . . . . . . . . . . . . 1-9
Messages Airbag System . . . . . . . . . . . . . . . . 5-45
Anti-Theft Alarm System . . . . . . 5-46
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 5-38
Brake System . . . . . . . . . . . . . . . . 5-39
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-39
Engine Cooling System . . . . . . . 5-40
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-41
Engine Power . . . . . . . . . . . . . . . . 5-42
Fuel System . . . . . . . . . . . . . . . . . . 5-42
Key and Lock . . . . . . . . . . . . . . . . . 5-43
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-43
Object Detection System . . . . . 5-43 Messages (cont.)
Ride Control System . . . . . . . . . . 5-44
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-46
Transmission . . . . . . . . . . . . . . . . . 5-47
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-38
Vehicle Reminder . . . . . . . . . . . . . 5-47
Washer Fluid . . . . . . . . . . . . . . . . . 5-48
Mirrors Automatic Dimming . . . . . . . . . . . 2-20
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-21
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-17
Folding . . . . . . . . . . . . . . . . . . . . . . . 2-19
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-20
Manual . . . . . . . . . . . . . . . . . . . . . . . 2-18
Manual Rearview . . . . . . . . . . . . . 2-21
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-20
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Trailer Tow . . . . . . . . . . . . . . . . . . . . 2-18
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-58

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
i-8 INDEX
N
Navigation SystemVehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-18
New Vehicle Break-In . . . . . . . . . . 9-29
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-43
Object Detection, Side Blind Zone Alert (SBZA) . . . . . . . . . . . 9-63
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-14 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-6 Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . .10-11
Engine Oil Pressure
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-16
Messages . . . . . . . . . . . . . . . . . . . . 5-41
Pressure Light . . . . . . . . . . . . . . . . 5-27
Older Children, Restraints . . . . . 3-57 Online Owner Center . . . . . . . . . . 13-6
OnStar
®System . . . . . . . . . . . . . . . 1-29
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Overheated Engine
Protection
Operating Mode . . . . . . . . . . . . . 10-23
Overheating, Engine . . . . . . . . . . 10-21
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-34
Shifting Out of . . . . . . . . . . . . . . . . 9-36
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-20
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-61
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-54
Brake and P (Park)
Mechanism Check . . . . . . . . 10-34
Over Things That Burn . . . . . . . 9-36
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-20
Passenger Sensing System . . . 3-49 Perchlorate Materials
Requirements, California . . . . . 10-3
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-48
Power Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-18
Outlets . . . . . . . . . . . . . . . . . . . . . . . 5-10
Protection, Battery . . . . . . . . . . . . . 6-9
Retained Accessory (RAP) . . . 9-34
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-24
Windows . . . . . . . . . . . . . . . . . . . . . 2-22
Power Assist Steps . . . . . . . . . . . . 2-14
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-18
Program Courtesy Transportation . . . . 13-10
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-3

Black plate (11,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
INDEX i-11
Stoplamps and Back-Up LampsBulb Replacement . . . . . . . . . . 10-38
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-2
Center Console . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-3
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-22
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-3
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-14
Taillamps
Bulb Replacement . . . . . . . . . . 10-38
Text Telephone (TTY) Users . . . 13-6
Theft-Deterrent Systems . . . . . . . 2-16 Immobilizer . . . . . . . . . . . . . . . . . . . 2-16
Third-Row Seats . . . . . . . . . . . . . . . 3-20
Throttle, Adjustable . . . . . . . . . . . . 9-29 Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Tires
Buying New Tires . . . . . . . . . . . 10-65
Chains . . . . . . . . . . . . . . . . . . . . . . 10-70
Changing . . . . . . . . . . . . . . . . . . . 10-73
Designations . . . . . . . . . . . . . . . 10-52
Different Size . . . . . . . . . . . . . . . 10-67
Full-Size Spare . . . . . . . . . . . . . 10-88
If a Tire Goes Flat . . . . . . . . . . 10-71
Inflation Monitor System . . . . 10-60
Inspection . . . . . . . . . . . . . . . . . . 10-63
Messages . . . . . . . . . . . . . . . . . . . . 5-46
Pressure Light . . . . . . . . . . . . . . . . 5-26
Pressure Monitor System . . . 10-58
Rotation . . . . . . . . . . . . . . . . . . . . 10-63
Secondary Latch System . . . 10-85
Sidewall Labeling . . . . . . . . . . . 10-50
Terminology andDefinitions . . . . . . . . . . . . . . . . . 10-54
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-68
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-69
Wheel Replacement . . . . . . . . 10-69
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-65 Tow/Haul Mode . . . . . . . . . . . . . . . . 9-44
Tow/Haul Mode Light . . . . . . . . . . 5-26
Towing
Driving Characteristics . . . . . . . . 9-78
Equipment . . . . . . . . . . . . . . . . . . . . 9-87
General Information . . . . . . . . . . 9-78
Recreational Vehicle . . . . . . . . 10-93
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-82
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-93
Trailer Tow Mirrors . . . . . . . . . . . . . . . . . . . 2-18
Trailer Towing . . . . . . . . . . . . . . . . . 9-82
Transfer Case . . . . . . . . . . . 9-46, 9-51
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-39
Fluid, Automatic . . . . . . . . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-47
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . 13-10
Trip Odometer . . . . . . . . . . . . . . . . . 5-14
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Turn Signal Bulb Replacement . . . . . . . . . . 10-38