CHEVROLET SUBURBAN 2012 10.G Service Manual

Black plate (7,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Keys, Doors, and Windows 2-7
The vehicle cannot be remote
started if the key is in the ignition,
the hood is not closed, or if there
is an emission control system
malfunction and the check engine
light is on.
Also, the engine will turn off during a
remote vehicle start if the coolant
temperature gets too high or if the
oil pressure gets low.
Remote Start Ready
If the vehicle does not have the
remote vehicle start feature, it may
have the remote start ready feature.
This feature allows your dealer to
add the manufacturer's remote
vehicle start feature.
See your dealer to add the
manufacturer's remote vehicle
start feature to the vehicle.
Door Locks
{WARNING
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. When a door
is locked, the handle will not
open it. The chance of being
thrown out of the vehicle in
a crash is increased if the
doors are not locked. So,
all passengers should wear
safety belts properly and
the doors should be locked
whenever the vehicle is
driven.
.Young children who get into
unlocked vehicles may be
unable to get out. A child can
be overcome by extreme heat
and can suffer permanent(Continued)
WARNING (Continued)
injuries or even death from
heat stroke. Always lock the
vehicle whenever leaving it.
.Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the doors
can help prevent this from
happening.
There are several ways to lock and
unlock the vehicle.
From outside, use the Remote
Keyless Entry (RKE) transmitter or
the key in the driver door.
From inside, use the power door
locks or manual door locks. To lock
or unlock the door with the manual
locks, push down or pull up on the
manual lock knob.

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
2-8 Keys, Doors, and Windows
Power Door Locks
With power door locks, the switches
on the front doors can be used to
lock and unlock the vehicle.
If available, the switches are on the
front doors.
K(Unlock):Press to unlock the
doors.
Q(Lock): Press to lock the doors.
Delayed Locking
When locking the doors with the
power lock switch and a door or the
liftgate is open, the doors will lock
five seconds after the last door is
closed. You will hear three chimes
to signal that the delayed locking
feature is in use. Pressing the power lock switch
twice will override the delayed
locking feature and immediately lock
all the doors.
This feature will not operate if the
key is in the ignition.
You can program this feature using
the Driver Information Center (DIC).
See
“Delay Door Lock” under
Vehicle Personalization (With DIC
Buttons) on page 5‑45.Automatic Door Locks
The vehicle may have an automatic
lock/unlock feature. This feature can
be programmed using the Driver
Information Center (DIC). See
Vehicle Personalization (With DIC
Buttons) on page 5‑45 for more
information on DIC programming.
Lockout Protection
If the driver side power door lock
switch is pressed when the driver
door is open and the key is in the
ignition, all of the doors will lock and
then the driver door will unlock.
If the passenger side power door
lock switch is pressed when the
front passenger door is open and
the key is in the ignition, all of the
doors will lock and then the front
passenger door will unlock.
Safety Locks
The vehicle has rear door security
locks to prevent passengers from
opening the rear doors from the
inside.

Black plate (9,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Keys, Doors, and Windows 2-9
Open the rear doors to access the
security locks on the inside edge of
each door.
To set the locks, insert a key into
the slot and turn it to the horizontal
position. The door can only be
opened from the outside with the
door unlocked. To return the door to
normal operation, turn the slot to the
vertical position.
Doors
Liftgate (Manual)
{WARNING
It can be dangerous to drive
with the liftglass or liftgate open
because carbon monoxide (CO)
gas can come into your vehicle.
You cannot see or smell CO.
It can cause unconsciousness
and even death.
If you must drive with the liftglass
or liftgate open, or if electrical
wiring or other cable connections
must pass through the seal
between the body and the
liftglass or liftgate:
.Make sure all other windows
are shut.
.Turn the fan on your heating
or cooling system to its
highest speed with the(Continued)
WARNING (Continued)
recirculation mode off. That
will force outside air into your
vehicle. SeeClimate Control
Systems on page 8‑1 orDual
Automatic Climate Control
System on page 8‑4.
.If you have air outlets on or
under the instrument panel,
open them all the way.
.If your vehicle has a power
liftgate, disable the power
liftgate function.
See Engine Exhaust on
page 9‑29.
Press
Kon the Remote Keyless
Entry (RKE) transmitter or use the
power door lock switches to unlock
the liftgate. See Remote Keyless
Entry (RKE) System Operation on
page 2‑3.

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
2-10 Keys, Doors, and Windows
On vehicles with a liftglass, press
the button on the underside of the
license pocket applique (A) to open
it. The liftglass can also be opened
by pressing
mon the RKE
transmitter.
To open the entire liftgate, press the
touchpad on the underside of the
liftgate handle (B). The vehicle must
be in P (Park) to open the liftgate.
To close the liftgate, use the pull
cup or pull strap.
The liftgate or liftglass cannot be
opened if the rear wipers are in
motion. Attempting to open the liftgate or liftglass while the rear
wipers are in motion will cause the
release of the liftglass or liftgate to
delay until the wipers are moved off
the liftglass.
Both the liftglass and liftgate have
an electric latch. If the battery is
disconnected or has low voltage,
the liftglass and liftgate will not
open. The liftglass and liftgate will
resume operation when the battery
is reconnected and charged.
Liftgate (Power)
Power Liftgate Operation
{WARNING
Exhaust gases can enter the
vehicle if it is driven with the
liftgate, trunk/hatch open, or
with any objects that pass
through the seal between the
body and the trunk/hatch or
liftgate. Engine exhaust contains
(Continued)
WARNING (Continued)
Carbon Monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle must be driven with
the liftgate, or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets
on or under the instrument
panel.
.Adjust the Climate Control
system to a setting that
brings in only outside air
and set the fan speed to the
highest setting. See Climate
Control System in the Index.
.If the vehicle is equipped with
a power liftgate, disable the
power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑29.

Black plate (11,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Keys, Doors, and Windows 2-11
On vehicles with a power liftgate,
the button is on the overhead
console.
The vehicle must be in P (Park) to
use the power liftgate feature.
8:Press the top of the button to
open or close the power liftgate.
OFF: Press the bottom of the
button for manual operation of the
power liftgate.
The taillamps will flash and a chime
will sound when the power liftgate is
moving.
{WARNING
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Notice: If you open the liftgate
without checking for overhead
obstructions such as a garage
door, you could damage the liftgate or the liftgate glass.
Always check to make sure the
area above and behind the liftgate
is clear before opening it.
The power liftgate can be power
opened and closed in the
following ways:
.Press and hold8on the
Remote Keyless Entry (RKE)
transmitter until the liftgate starts
moving. See Remote Keyless
Entry (RKE) System Operation
on page 2‑3.
.Press8on the overhead
console.
.Press the touch pad on the
outside liftgate handle.
Pressing the buttons, or touch pad
switch a second time while the
liftgate is moving reverses the
direction.
l: The liftgate can also be
closed by pressing this button next
to the liftgate latch. Press the button a second time
during liftgate operation to reverse
that operation.
The power liftgate may be
temporarily disabled under extreme
temperatures, or under low battery
conditions. If this occurs, the liftgate
can still be operated manually.
If the transmission is shifted out of
P (Park) while the power function
is in progress, the liftgate power
function will continue to completion.
If the transmission is shifted out of
P (Park) and the vehicle accelerates
before the power liftgate latches
closed, the liftgate may reverse to
the open position. Cargo could fall
out of the vehicle. Always make
sure the power liftgate is closed and
latched before you drive away.
If you power open the liftgate and
the liftgate support struts have lost
pressure, the lamps will flash and a
chime will sound. The liftgate will
stay open temporarily, then slowly
close. See your dealer for service
before using the liftgate.

Black plate (12,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
2-12 Keys, Doors, and Windows
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
a warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position. After removing the
obstruction, the power liftgate
operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate,
and you must manually open or
close the liftgate. The REAR
ACCESS OPEN warning message
in the Driver Information Center
(DIC) will indicate that the liftgate
is open. After removing the
obstructions, manually open the
liftgate to the full open position or
close the liftgate to the fully closed
and latched position. The liftgate
will now resume normal power
operation.
Pinch sensors are located on the
sides of the liftgate. If an object
is caught between the liftgate and
the body and presses against thissensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually. Do not
force the liftgate open or closed
during a power cycle.
Manual Operation of Power
Liftgate
To change the liftgate to manual
operation, press the switch on the
overhead console to the OFF
position.
With the power liftgate disabled and
all of the doors unlocked, the liftgate
can be manually opened and
closed.
To open the liftgate, press the touch
pad on the handle on the outside of
the liftgate, and lift the gate open.
To close the liftgate, use the pull
cup to lower the liftgate and close.
The liftgate latch will power close.
Always close the liftgate before
driving.
If the RKE button or the power close
button on the liftgate is pressed
while power operation is disabled,
the lamps will flash three times, but
the liftgate will not move.
It is not recommended that you
drive with the liftgate open,
however, if you must drive with the
liftgate open, the liftgate should be
set to manual operation by pressing
the OFF switch on the center
console.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
If the battery is properly connected
with adequate voltage, the switch is
not disabled, and the liftgate still will
not function, your vehicle should be
taken to a dealer for service.

Black plate (13,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Keys, Doors, and Windows 2-13
Power Assist Steps
The vehicle may have power assist
steps.
The switch used to disable the
power assist steps is located on the
center console below the climate
control system.
The power assist steps
automatically extend from beneath
the vehicle on the side in which the
door has been opened. Once the
door is closed, the assist steps
automatically move back under
the vehicle after a brief delay. The
vehicle must not be moving for the
assist steps to extend or retract.
The assist steps cannot be disabled
in the extended position.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
it impossible to steal.
Anti-theft Alarm System
Your vehicle has a content
theft-deterrent alarm system.
This is the security light.
To arm the theft-deterrent system:
1. Open the door.
2. Lock the door with the RemoteKeyless Entry (RKE) transmitter
or the power door lock switch.
The security light will come on to
inform the driver the system is arming. If a door is open when
the doors are locked, the
security light will flash.
If the delayed locking feature is
turned on, the theft‐deterrent
system will not start the arming
process until the last door is
closed and the delay timer has
expired. See
Delayed Locking
on page 2‑8.
3. Close all doors. The security light should go off after about
30 seconds. The alarm is not
armed until the security light
goes off.
If a locked driver door is opened
without using the RKE transmitter,
a 10-second pre-alarm will occur.
The horn will chirp and the lights will
flash. If the key is not placed in the
ignition and turned to START or the
door is not unlocked by pressing
the unlock button on the RKE
transmitter during the 10-second
pre-alarm, the alarm will go off.

Black plate (14,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
2-14 Keys, Doors, and Windows
Your vehicle's headlamps will flash
and the horn will sound for about
30 seconds, then will turn off to save
the battery power.
The theft-deterrent system will not
activate if the doors are locked with
the vehicle's key or the manual door
lock. It activates only if you use the
power door lock switch with the door
open or the RKE transmitter. You
should also remember that you can
start your vehicle with the correct
ignition key if the alarm has been
set off.
To avoid setting off the alarm by
accident:
.If you do not want to activate the
theft-deterrent system, the
vehicle should be locked with
the door key after the doors are
closed.
.Always unlock the doors with the
RKE transmitter. Unlocking a
door any other way will set off
the alarm if it is armed.If you set off the alarm by accident,
press unlock on the RKE transmitter
or place the key in the ignition and
turn it to START to turn off the
alarm. The alarm will not stop if you
try to unlock a door any other way.
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lower
the driver window and open the
driver door.
2. Activate the system by locking the doors with the power door
lock switch while the door is
open, or with the RKE
transmitter.
3. Get out of the vehicle, close the door and wait for the security
light to go out.
4. Then reach in through the window, unlock the door with the
manual door lock and open the
door. This should set off the
alarm. While the alarm is set, the power
door unlock switch will not work.
If the alarm does not sound when
it should but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, see
Fuses and Circuit
Breakers on page 10‑37.
If the alarm does not sound or the
headlamps do not flash, the vehicle
should be serviced by your dealer.
Immobilizer
See Radio Frequency Statement on
page 13‑20 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-GEN/210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.

Black plate (15,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Keys, Doors, and Windows 2-15
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned
to ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be
a problem with the theft-deterrent
system. Turn the ignition off and try
again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
fuse. See
Fuses and Circuit
Breakers on page 10‑37. If the
engine still does not start with the
other key, the vehicle needs service.
If the vehicle does start, the first key
may be faulty. See your dealer who
can service the PASS-Key III+ to
have a new key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who
can service PASS-Key III+ to have
keys made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has
a
1stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key.

Black plate (16,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
2-16 Keys, Doors, and Windows
4. Insert the new key to beprogrammed and turn it to
the ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn
off once the key has been
programmed.
5. Repeat Steps 1 through 4 if additional keys are to be
programmed.
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device
that disarms or deactivates the
theft-deterrent system in the vehicle.Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Manual Mirrors
Vehicles with outside manual
mirrors can be adjusted by moving
the mirror up and down or left to
right to see a little of the side of the
vehicle, and have a clear view
behind the vehicle.
Using hood-mounted air deflectors
and add-on convex mirror
attachments could decrease mirror
performance.