ignition CHEVROLET SUBURBAN 2012 10.G Repair Manual
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Page 230 of 514

Black plate (36,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-36 Infotainment System
The radio can be turned back on
with a single press of the power
button, but the RSE system will
remain under Parental Control.
To turn Parental Control off, press
and hold the radio power button for
more than two seconds. The RSE
returns from where it was previously
left and the padlock icon disappears
from the radio display.
Parental Control can also be turned
off by inserting or ejecting any disc,
pressing the play icon on the radio
DVD display menu, or changing an
ignition position.Headphones
A. Battery cover
B. Channel 1 or 2 switch
C. Power button
D. Volume control
E. Power indicator light
The RSE includes two 2-channel
wireless headphones that are
dedicated to this system. Channel 1
is dedicated to the video screen,
while Channel 2 is dedicated to
Rear Seat Audio (RSA) selections.
These headphones can be used tolisten to the radio, CDs, DVDs,
MP3s, DVD‐As, or any auxiliary
source connected to A/V jacks or
the auxiliary input jack, if the vehicle
has this feature. The wireless
headphones have a power button,
channel 1 or 2 switch, and a volume
control.
If the vehicle has a third row video
screen display, it has two additional
headphones.
Push the power button to turn on
the headphones. An indicator light
located on the headphones comes
on. If the light comes on, but there
is intermittent sound and/or static on
the headphones, or if the indicator
light does not come on, the batteries
might need to be replaced. See
“Battery Replacement”
later in this
section for more information. Switch
the headphones to Off when not
in use.
Infrared transmitters are located
at the rear of the overhead
console. The headphones shut off
automatically to save the battery
Page 237 of 514

Black plate (43,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Infotainment System 7-43
Tips and Troubleshooting Chart
ProblemRecommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/
ACCESSORY.
The picture does not fill the screen. There are black
borders on the top and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in the setup menu by
pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the
remote control and the transmitter window.
Check the batteries to make sure they are not dead or
installed incorrectly.
After stopping the player, and pushing Play, sometimes
the DVD starts where it left off and sometimes at the
beginning. If the stop button was pressed one time, the DVD player
resumes playing where the DVD was stopped. If the
stop button was pressed two times, the DVD player
begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode.
Check the auxiliary input connections at both devices.
Page 246 of 514

Black plate (52,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
7-52 Infotainment System
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressb/gto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb/gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/xto disconnect the
current call and switch to the call
on hold.
Three‐Way Calling
Three‐way calling must be
supported on the cell phone and
enabled by the wireless service
carrier.
1. While on a call, press
b/g.
2. Say “Three‐way call.”
3. Use the dial or call command to dial the number of the third party
to be called.
4. Once the call is connected, press
b/gto link all callers
together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside
the vehicle can be muted so that the
person on the other end of the call
cannot hear them.
.To mute a call, pressb/g, and
then say “Mute call.”
.To cancel mute, pressb/g,
and then say “Un‐mute call.”
Transferring a Call
Audio can be transferred between
the Bluetooth system and the cell
phone.
The cell phone must be paired
and connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN.
Page 256 of 514

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
8-8 Climate Controls
The air conditioning system
removes moisture from the air, so a
small amount of water might drip
under the vehicle while idling or
after turning off the engine. This is
normal.
@(Recirculation):Press to turn
the recirculation mode on or off. An
indicator light comes on to show
that the recirculation is on.
This mode recirculates and helps
to quickly cool the air inside the
vehicle. It can be used to help
prevent outside air and odors from
entering the vehicle.
The recirculation mode cannot be
used with floor, defog, or defrost
modes. If recirculation is selected
with one of those modes, the
indicator light flashes three times
and then turns off. The air
conditioning compressor also comes
on when this mode is activated.
While in recirculation mode the
windows may fog when the weather is cold and damp. To clear the fog,
select either the defog or defrost
mode and increase the fan speed.
The recirculation mode can also be
turned off by turning off the ignition.
PASS:
Press to set the passenger
temperature setting to match the
driver temperature setting. The
PASS indicator will turn off. When
the passenger temperature setting
is set different than the driver
setting, the indicator on the PASS
button illuminates and both the
driver side and passenger side
temperature displays are shown.
REAR: For vehicles with the rear
heat and air conditioning controls.
Press to turn the rear climate control
system on or off. See Rear Climate
Control System (Rear Climate
Control Only) on page 8‑10 orRear
Climate Control System (Rear
Climate with Rear Seat Audio) on
page 8‑11.
Rear Window Defogger
The rear window defogger uses a
warming grid to remove fog from the
rear window.
1(Rear Window Defogger):
Press to turn the rear window
defogger on or off. It automatically
turns off several minutes after it has
been activated. The defogger can
also be turned off by turning off the
engine. Do not drive the vehicle until
all the windows are clear.
Notice: Do not use a razor blade
or sharp object to clear the inside
rear window. Do not adhere
anything to the defogger grid
lines in the rear glass. These
actions may damage the rear
defogger. Repairs would not be
covered by your warranty.
Heated Mirrors: Press
1to help
clear fog or frost from the surface
of the outside mirror. See Power
Mirrors on page 2‑17.
Page 263 of 514

Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Driving and Operating 9-1
Driving and
Operating
Driving Information
Distracted Driving . . . . . . . . . . . . . 9-2
Defensive Driving . . . . . . . . . . . . . 9-3
Drunk Driving . . . . . . . . . . . . . . . . . 9-3
Control of a Vehicle . . . . . . . . . . . 9-4
Braking . . . . . . . . . . . . . . . . . . . . . . . 9-4
Steering . . . . . . . . . . . . . . . . . . . . . . . 9-4
Off-Road Recovery . . . . . . . . . . . . 9-5
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Driving . . . . . . . . . . . . . . 9-6
Driving on Wet Roads . . . . . . . . 9-11
Highway Hypnosis . . . . . . . . . . . 9-12
Hill and Mountain Roads . . . . . 9-12
Winter Driving . . . . . . . . . . . . . . . 9-13
If the Vehicle Is Stuck . . . . . . . . 9-15
Vehicle Load Limits . . . . . . . . . . 9-16
Starting and Operating
New Vehicle Break-In . . . . . . . . 9-21
Adjustable Throttle and BrakePedal . . . . . . . . . . . . . . . . . . . . . . . 9-22
Ignition Positions . . . . . . . . . . . . 9-22 Starting the Engine . . . . . . . . . . 9-24
Engine Heater . . . . . . . . . . . . . . . 9-25
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . 9-26
Shifting Into Park . . . . . . . . . . . . 9-26
Shifting out of Park . . . . . . . . . . 9-28
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . 9-28
Active Fuel Management
®. . . 9-28
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 9-29
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . 9-30
Automatic Transmission
Automatic Transmission . . . . . 9-31
Manual Mode . . . . . . . . . . . . . . . . 9-34
Tow/Haul Mode . . . . . . . . . . . . . . 9-35
Drive Systems
Four-Wheel Drive (Two SpeedAutomatic
Transfer Case) . . . . . . . . . . . . . 9-36
Four-Wheel Drive (Single Speed Automatic
Transfer Case) . . . . . . . . . . . . . 9-41
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . 9-43
Parking Brake . . . . . . . . . . . . . . . 9-44
Brake Assist . . . . . . . . . . . . . . . . . 9-44
Hill Start Assist (HSA) . . . . . . . 9-44
Ride Control Systems
StabiliTrak®System . . . . . . . . . 9-45
Locking Rear Axle . . . . . . . . . . . 9-48
Continuous Damping Control (CDC) . . . . . . . . . . . . . . 9-48
Automatic Level Control . . . . . 9-48
Cruise Control
Cruise Control . . . . . . . . . . . . . . . 9-49
Object Detection Systems
Ultrasonic Parking Assist . . . . 9-51
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . 9-53
Rear Vision Camera (RVC) . . . . . . . . . . . . . 9-55
Page 272 of 514

Black plate (10,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-10 Driving and Operating
Driving in Mud, Sand, Snow,
or Ice
Use a low gear when driving in
mud–the deeper the mud, the
lower the gear. Keep the vehicle
moving to avoid getting stuck.
Traction changes when driving on
sand. On loose sand, such as on
beaches or sand dunes, the tires
tend to sink into the sand. This
affects steering, accelerating, and
braking. Drive at a reduced speed
and avoid sharp turns or abrupt
maneuvers.
Traction is reduced on hard packed
snow and ice and it is easy to lose
control. Reduce vehicle speed
when driving on hard packed snow
and ice.
{WARNING
Driving on frozen lakes, ponds,
or rivers can be dangerous. Ice
conditions vary greatly and the
vehicle could fall through the ice;
you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{WARNING
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream
and you and your passengers
could drown. If it is only shallow
water, it can still wash away the
ground from under your tires.
Traction could be lost, and the
vehicle could roll over. Do not
drive through rushing water. Notice:
Do not drive through
standing water if it is deep
enough to cover the wheel hubs,
axles or exhaust pipe. Deep water
can damage the axle and other
vehicle parts.
If the standing water is not too deep,
drive slowly through it. At faster
speeds, water splashes on the
ignition system and the vehicle can
stall. Stalling can also occur if you
get the tailpipe under water. While
the tailpipe is under water, you will
not be able to start the engine.
When going through water, the
brakes get wet, and it might take
longer to stop. See Driving on Wet
Roads.
Page 275 of 514

Black plate (13,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Driving and Operating 9-13
{WARNING
Coasting downhill in N (Neutral)
or with the ignition off is
dangerous. The brakes will have
to do all the work of slowing down
and they could get so hot that
they would not work well. You
would then have poor braking or
even none going down a hill. You
could crash. Always have the
engine running and the vehicle in
gear when going downhill.
.Stay in your own lane. Do not
swing wide or cut across the
center of the road. Drive at
speeds that let you stay in your
own lane.
.Be alert on top of hills,
something could be in your
lane (stalled car, accident).
.Pay attention to special road
signs (falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Drive carefully when there is snow
or ice between the tires and the
road, creating less traction or grip.
Wet ice can occur at about 0°C
(32°F) when freezing rain begins to
fall, resulting in even less traction.
Avoid driving on wet ice or in
freezing rain until roads can be
treated with salt or sand.
Drive with caution, whatever the
condition. Accelerate gently so
traction is not lost. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick, so there is even less
traction.Try not to break the fragile traction.
If you accelerate too fast, the drive
wheels will spin and polish the
surface under the tires even more.
The
Antilock Brake System (ABS)
on page 9‑43 improves vehicle
stability during hard stops on
slippery roads, but apply the brakes
sooner than when on dry pavement.
Allow greater following distance on
any slippery road and watch for
slippery spots. Icy patches can
occur on otherwise clear roads in
shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
Turn off cruise control on slippery
surfaces.
Page 284 of 514

Black plate (22,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-22 Driving and Operating
Adjustable Throttle and
Brake Pedal
On vehicles with this feature, you
can change the position of the
throttle and brake pedals.
No adjustment to the pedals can
be made when the vehicle is in
R (Reverse) or while using cruise
control.
The control used to adjust the
pedals is located on the instrument
panel below the climate control
system.Press the bottom of the control to
move the pedals closer. Press the
top of the control to move the
pedals away.
Before you start driving, fully press
the brake pedal to confirm the
adjustment is right for you. While
driving, make only small
adjustments.
The vehicle may have a memory
function which lets pedal settings be
saved and recalled. See
Memory
Seats on page 3‑7.
Ignition Positions
The ignition switch has four different
positions.
To shift out of P (Park), the
ignition must be in ON/RUN or
ACC/ACCESSORY and the regular
brake pedal must be applied.
A (STOPPING THE ENGINE/
LOCK/OFF): When the vehicle is
stopped, turn the ignition switch to
LOCK/OFF to turn the engine off.
Retained Accessory Power (RAP)
Page 285 of 514

Black plate (23,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Driving and Operating 9-23
will remain active. SeeRetained
Accessory Power (RAP) on
page 9‑26.
This position locks the ignition.
It also locks the transmission on
automatic transmission vehicles.
The key can be removed in
LOCK/OFF.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location. 3. Come to a complete stop, shift
to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑44.
{WARNING
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled
over, and must be shut off while
driving, turn the ignition to ACC/
ACCESSORY.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.
Notice:
Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
B (ACC/ACCESSORY): This
position lets things like the radio
and the windshield wipers operate
while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN): This position can
be used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. This position
can also be used for service and
diagnostics, and to verify the proper
operation of the malfunction
indicator lamp as may be required
for emission inspection purposes.
Page 286 of 514

Black plate (24,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-24 Driving and Operating
The switch stays in this position
when the engine is running. The
transmission is also unlocked in this
position on automatic transmission
vehicles.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START):This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning tone will sound when
the driver door is opened and the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition.
Starting the Engine
If the vehicle is a hybrid, see the
hybrid supplement for more
information. Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Notice:
Do not try to shift to
P (Park) if the vehicle is moving.
If you do, you could damage the
transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. With your foot off the accelerator pedal, turn the ignition to START.
When the engine starts, let go of
the key. The idle speed will go
down as the engine warms. Do
not race the engine immediately
after starting it. Operate the
engine and transmission gently
to allow the oil to warm up and
lubricate all moving parts.
The vehicle has a
Computer-Controlled Cranking
System. This feature assists in
starting the engine and protects
components. If the ignition key is
turned to the START position, and then released when the
engine begins cranking, the
engine will continue cranking
for a few seconds or until the
vehicle starts. If the engine does
not start and the key is held in
START, cranking will be stopped
after 15 seconds to prevent
cranking motor damage. To
prevent gear damage, this
system also prevents cranking if
the engine is already running.
Engine cranking can be stopped
by turning the ignition switch
to the ACC/ACCESSORY or
LOCK/OFF position.
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled
to prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.