fuel reserve CHEVROLET SUBURBAN 2012 10.G Owners Manual

Black plate (19,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Driving and Operating 9-19
Example 3
A. Vehicle Capacity Weight for Example 3 = 453 kg (1,000 lbs)
B. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 = 453 kg
(1,000 lbs)
C. Available Cargo Weight = 0 kg (0 lbs)
Refer to your vehicle's tire and
loading information label for
specific information about your
vehicle's capacity weight and
seating positions. The combined weight of the driver, passengers,
and cargo should never exceed
your vehicle's capacity weight.
Certification/Tire Label
A vehicle specific Certification/
Tire label is found on the rear
edge of the driver door. The
label shows the size of your
vehicle's original tires and the
inflation pressures needed to
obtain the gross weight capacity
of your vehicle. This is called
Gross Vehicle Weight Rating(GVWR). The GVWR includes
the weight of the vehicle, all
occupants, fuel, and cargo.
The Certification/Tire label also
tells you the maximum weights
for the front and rear axles,
called Gross Axle Weight Rating
(GAWR). To find out the actual
loads on your front and rear
axles, you need to go to a weigh
station and weigh your vehicle.
Your dealer can help you with
this. Be sure to spread out your
load equally on both sides of the
centerline.
Never exceed the GVWR for
your vehicle, or the GAWR for
either the front or rear axle.
The Certification/Tire label also
contains information about your
Front Axle Reserve Capacity.

Black plate (86,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-86 Driving and Operating
Say, for example, you have a 318 kg
(700 lb) snow plow. The total weight
of all occupants and cargo inside
the cab should not exceed 135 kg
(300 lb). This means that you may
only be able to carry one passenger.
But, even this may be too much if
there is other equipment already
adding to the weight of the vehicle.
Here are some guidelines for safely
carrying a snow plow on the vehicle:
.Make sure the weight on the
front and rear axles does not
exceed the axle rating for each.
.For the front axle, if more cargo
or passengers must be carried,
appropriate counter ballast must
be installed rear of the rear axle.
Counter ballast must be properly
secured so it will not move
during driving.
.Follow the snow plow
manufacturer's
recommendations regarding
rear ballast. Rear ballast may be
required to ensure a proper front
and rear weight distribution ratio,
even though the actual weight at
the front axle may be less than
the front axle rating.
.The snow plow manufacturer
or installer can assist in
determining the amount of rear
ballast required, to help make
sure the snowplow/vehicle
combination does not exceed
the GVW rating, the front and
rear axle ratings, and the front
and rear weight distribution ratio.
.The total vehicle must not
exceed the GVW rating.Front axle reserve capacity is the
difference between the front Gross
Axle Weight Rating (GAWR) and the
front axle weight of the vehicle with
full fuel and passengers. Basically, it
is the amount of weight that can be
added to the front axle before
reaching the front GAWR.
The front axle reserve capacity
for the vehicle can be found
in the lower right corner of the
Certification/Tire label, as shown.

Black plate (88,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-88 Driving and Operating
This has the effect of reducing the
load on the front. However, the front
GAWR, rear GAWR, and the Gross
Vehicle Weight Rating (GVWR)
must never be exceeded.
{WARNING
On some vehicles that have
certain front mounted equipment,
such as a snow plow, it may be
possible to load the front axle to
the front gross axle weight rating
(GAWR) but not have enough
weight on the rear axle to have
proper braking performance.
If the brakes cannot work
properly, you could have a crash.
To help the brakes work properly
when a snow plow is installed,
always follow the snow plow
manufacturer or installer's
recommendation for rear ballast
to ensure a proper front and rear
weight distribution ratio, even
though the actual front weight(Continued)
WARNING (Continued)
may be less than the front
GAWR, and the total vehicle
weight is less than the gross
vehicle weight rating (GVWR).
Maintaining a proper front and
rear weight distribution ratio is
necessary to provide proper
braking performance.
Total vehicle reserve capacity is the
difference between the GVWR and
the weight of the vehicle with full
fuel and passengers. It is the
amount of weight that can be added
to the vehicle before reaching
theGVWR. Keep in mind that
reserve capacity numbers are
intended as a guide when selecting
the amount of equipment or cargo
the vehicle can carry. If you are
unsure of the vehicle's front, rear,
or total weight, go to a weigh station
and weigh the vehicle. Your dealer
can also help you with this. The total vehicle reserve capacity
for the vehicle can be found in the
lower right corner of the
Certification/Tire label as shown
previously.
See your dealer for additional
advice and information about
using a snow plow on the vehicle.
Also, see
Vehicle Load Limits on
page 9‑16.
Emergency Roof Lamp
Provisions
Vehicles with the RPO VYU snow
plow prep package also have an
emergency roof lamp provision
package, RPO TRW. Wiring for the
emergency roof lamp is provided
above the overhead console. See
Auxiliary Roof-Mounted Lamp on
page 6‑6 for switch location.

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
13-8 Customer Information
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel Delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometers from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy of

Black plate (12,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
13-12 Customer Information
.Cost of towing a trailer when
choosing a Chevrolet dealer
that is nearest to the temporary
storage facility for the disabled
vehicle.
.Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
.Cost of fuel provided.
Routine vehicle repair costs are
not covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are
of no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section. To contact Roadside Assistance by
phone, use the following numbers:
Mexico
01-800-466-0800
United States
1-866-466-8901
Canada
1-800-268-6800
E-mail
[email protected]
Chevrolet reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
Scheduling Service
Appointments (U.S. and
Canada)
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until
it can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for same
day-repair.

Black plate (14,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
13-14 Customer Information
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if the vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may
include minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.Additional Program
Information
All program options, such as
shuttle service, may not be available
at every dealer. Please contact
your dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the
right to unilaterally modify,
change, or discontinue Courtesy
Transportation at any time and
to resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
(U.S. and Canada)
If the vehicle is involved in a
collision and it is damaged, have
the damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collisionrepairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety