maintenance CHEVROLET SUBURBAN 2012 10.G Owners Manual
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2012, Model line: SUBURBAN, Model: CHEVROLET SUBURBAN 2012 10.GPages: 514, PDF Size: 7.54 MB
Page 1 of 514
Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
2012 Chevrolet Tahoe/Suburban Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-20
Performance and Maintenance . . . . . . . . . . . . . . . . 1-26
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-13
Exterior Mirrors . . . . . . . . . . . . . . . 2-16
Interior Mirrors . . . . . . . . . . . . . . . . 2-19
Windows . . . . . . . . . . . . . . . . . . . . . 2-20
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-19
Airbag System . . . . . . . . . . . . . . . . 3-29
Child Restraints . . . . . . . . . . . . . . 3-45 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Roof Rack System . . . . . . . . . . . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-35
Vehicle Personalization . . . . . . . 5-45
Universal Remote System . . . . 5-53
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-7
Lighting Features . . . . . . . . . . . . . . 6-8
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Audio Players . . . . . . . . . . . . . . . . 7-14 Rear Seat Infotainment . . . . . . . 7-35
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-47
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . 7-54
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . 8-13
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-21
Engine Exhaust . . . . . . . . . . . . . . 9-29
Automatic Transmission . . . . . . 9-31
Drive Systems . . . . . . . . . . . . . . . . 9-36
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-43
Ride Control Systems . . . . . . . . 9-45
Cruise Control . . . . . . . . . . . . . . . . 9-49
Object Detection Systems . . . . 9-51
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-60
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-65
Conversions and Add-Ons . . . 9-85
Page 2 of 514
Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
2012 Chevrolet Tahoe/Suburban Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-32
Bulb Replacement . . . . . . . . . . 10-34
Electrical System . . . . . . . . . . . . 10-36
Wheels and Tires . . . . . . . . . . . 10-44
Jump Starting . . . . . . . . . . . . . . . 10-82
Towing . . . . . . . . . . . . . . . . . . . . . . 10-87
Appearance Care . . . . . . . . . . . 10-93
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8 Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . 13-19 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Page 7 of 514
Black plate (1,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel Overview . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-7
Memory Features . . . . . . . . . . . . 1-10
Second Row Seats . . . . . . . . . . 1-11
Third Row Seats . . . . . . . . . . . . . 1-11
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . 1-11
Head Restraint Adjustment . . . . . . . . . . . . . . . . . 1-11 Safety Belts . . . . . . . . . . . . . . . . . . 1-12
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-13
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-14
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . 1-14
Interior Lighting . . . . . . . . . . . . . . 1-15
Exterior Lighting . . . . . . . . . . . . . 1-16
Windshield Wiper/Washer . . . . 1-16
Climate Controls . . . . . . . . . . . . . 1-17
Transmission . . . . . . . . . . . . . . . . 1-18
Four-Wheel Drive . . . . . . . . . . . . 1-19
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-20
Satellite Radio . . . . . . . . . . . . . . . 1-22
Portable Audio Devices . . . . . . 1-22
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-22
Steering Wheel Controls . . . . . 1-22
Cruise Control . . . . . . . . . . . . . . . 1-23 Navigation System . . . . . . . . . . . 1-23
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . 1-24
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-24
Ultrasonic Parking Assist . . . . 1-24
Power Outlets . . . . . . . . . . . . . . . 1-24
Universal Remote System . . . 1-25
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-25
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-26
Tire Pressure Monitor . . . . . . . . 1-26
Engine Oil Life System . . . . . . 1-27
Fuel E85 (85% Ethanol) . . . . . 1-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-27
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-28
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-28
Page 32 of 514
Black plate (26,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
1-26 In Brief
When the sunroof is opened, an air
deflector will automatically raise.
The air deflector will retract when
the sunroof is closed.
The sunroof also has a sunshade
which can be pulled forward to block
sun rays. The sunshade must be
opened and closed manually.
If an object is in the path of the
sunroof while it is closing, the
anti-pinch feature will detect the
object and stop the sunroof.
SeeSunroof on page 2‑22.Performance and
Maintenance
StabiliTrak®System
If equipped, the vehicle has a
traction control system that limits
wheel spin and the StabiliTrak
system that assists with directional
control of the vehicle in difficult
driving conditions. Both systems
turn on automatically every time the
vehicle is started.
.To turn off traction control, press
and release
gon the instrument
panel. The appropriate DIC
message displays. See Ride
Control System Messages on
page 5‑41.
.To turn off both traction control
and StabiliTrak, press and
hold
guntilgilluminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5‑41.
.Press and releasegagain to
turn on both systems.
For more information, see
StabiliTrak
®System on page 9‑45.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle Load
Limits on page 9‑16. The warning
light will remain on until the tire
pressure is corrected.
Page 33 of 514
Black plate (27,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
In Brief 1-27
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10‑53.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and, on most vehicles, displays a
DIC message when it is necessary
to change the engine oil and filter.
The oil life system should be reset
to 100% only following an oil
change. Resetting the Oil Life System
To reset the Engine Oil Life System
on most vehicles:
1. Display OIL LIFE REMAINING
on the DIC. If the vehicle does
not have DIC buttons, the
vehicle must be in P (Park) to
access this display.
2. Press and hold the SET/RESET button on the DIC, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for more than
five seconds. The oil life will
change to 100%.
On all vehicles, the Engine Oil Life
System can be reset as follows:
1. Turn the ignition to ON/RUN with the engine off.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display OIL LIFE REMAINING on the DIC. If the display
shows 100%, the system is
reset. See
Engine Oil Life System on
page 10‑9.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9‑62. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑60.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving
tips to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
Page 34 of 514
Black plate (28,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
1-28 In Brief
.When road and weather
conditions are appropriate,
use cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7
or Roadside Assistance Program
(Mexico) on page 13‑9 for more
information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need. Online Owner Center
(U.S. and Canada)
The Online Owner Center is
a complimentary service that
includes online service reminders,
vehicle maintenance tips, online
owner manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or
www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has
a comprehensive, in-vehicle
system that can connect to a live
Advisor for Emergency, Security,
Navigation, Connection, and
Diagnostic Services. See OnStar
Overview on page 14‑1 for more
information.
Page 100 of 514
Black plate (44,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
3-44 Seats and Restraints
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑16for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For
the location of the airbags, see
Where Are the Airbags? on
page 3‑31. See your dealer for
service.
Replacing Airbag System
Parts after a Crash
{WARNING
A crash can damage the
airbag systems in the vehicle.
A damaged airbag system
may not work properly and
may not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible. If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away.
See
Airbag Readiness Light on
page 5‑16 for more information.
Page 140 of 514
Black plate (14,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
5-14 Instruments and Controls
When the oil pressure reaches
the low pressure zone, the OIL
PRESSURE LOW STOP ENGINE
message appears in the Driver
Information Center (DIC). See
Engine Oil Messages on page 5‑38
andEngine Oil on page 10‑7 for
more information.
A reading in the low pressure zone
may be caused by a dangerously
low oil level or some other problem
causing low oil pressure. Check the
oil as soon as possible.
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced. Notice:
Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Engine Coolant
Temperature Gauge
Metric
English
This gauge shows the engine
coolant temperature.
It also provides an indicator of how
hard the vehicle is working. During a
majority of the operation, the gauge
reads 100°C (210°F) or less. If you
are pulling a load or going up hills,
it is normal for the temperature to
fluctuate and approach the 122°C
(250°F) mark. If the gauge reaches
the 125°C (260°F) mark, it indicates
that the cooling system is working
beyond its capacity.
Page 145 of 514
Black plate (19,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Instruments and Controls 5-19
If the malfunction indicator lamp
comes on and stays on while the
engine is running, this indicates that
there is an OBD II problem and
service is required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction.
Notice:If the vehicle is
continually driven with this light
on, the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as
smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty. Notice:
Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of
the original tires with other
than those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by
the vehicle warranty. This could
also result in a failure to pass a
required Emission Inspection/
Maintenance test. See
Accessories and Modifications on
page 10‑3.
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required. To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, stop
and park the vehicle. Turn the
vehicle off, wait at least 10 seconds,
and restart the engine. If the light is
still flashing, follow the previous
steps and see your dealer for
service as soon as possible.
Light On Steady: An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.
Page 146 of 514
Black plate (20,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
5-20 Instruments and Controls
The following may correct an
emission system malfunction:
.Check that the fuel cap is
fully installed. SeeFilling the
Tank on page 9‑63. The
diagnostic system can determine
if the fuel cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up. If one or more of these conditions
occurs, change the fuel brand used.
It will require at least one full tank of
the proper fuel to turn the light off.
See
Recommended Fuel on
page 9‑60.
If none of the above have made
the light turn off, your dealer can
check the vehicle. The dealer has
the proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.Emissions Inspection and
Maintenance Programs
Some local governments may have
programs to inspect the on-vehicle
emission control equipment. For
the inspection, the emission
system test equipment is
connected to the vehicle’s
Data Link Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.
The vehicle may not pass
inspection if:
.The malfunction indicator lamp
is on with the engine running,
or if the light does not come on
when the ignition is turned to
ON/RUN while the engine is off.
See your dealer for assistance in
verifying proper operation of the
malfunction indicator lamp.
.The OBD II (On-Board
Diagnostics) system determines
that critical emission control
systems have not been
completely diagnosed. The
vehicle would be considered not
ready for inspection. This can