service schedule CHEVROLET SUBURBAN 2012 10.G Owners Manual

Black plate (2,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
2012 Chevrolet Tahoe/Suburban Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-32
Bulb Replacement . . . . . . . . . . 10-34
Electrical System . . . . . . . . . . . . 10-36
Wheels and Tires . . . . . . . . . . . 10-44
Jump Starting . . . . . . . . . . . . . . . 10-82
Towing . . . . . . . . . . . . . . . . . . . . . . 10-87
Appearance Care . . . . . . . . . . . 10-93
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8 Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . 13-19 OnStar
. . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (28,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
1-28 In Brief
.When road and weather
conditions are appropriate,
use cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7
or Roadside Assistance Program
(Mexico) on page 13‑9 for more
information.
Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need. Online Owner Center
(U.S. and Canada)
The Online Owner Center is
a complimentary service that
includes online service reminders,
vehicle maintenance tips, online
owner manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or
www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has
a comprehensive, in-vehicle
system that can connect to a live
Advisor for Emergency, Security,
Navigation, Connection, and
Diagnostic Services. See OnStar
Overview on page 14‑1 for more
information.

Black plate (44,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
3-44 Seats and Restraints
Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑16for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For
the location of the airbags, see
Where Are the Airbags? on
page 3‑31. See your dealer for
service.
Replacing Airbag System
Parts after a Crash
{WARNING
A crash can damage the
airbag systems in the vehicle.
A damaged airbag system
may not work properly and
may not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible. If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away.
See
Airbag Readiness Light on
page 5‑16 for more information.

Black plate (14,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
5-14 Instruments and Controls
When the oil pressure reaches
the low pressure zone, the OIL
PRESSURE LOW STOP ENGINE
message appears in the Driver
Information Center (DIC). See
Engine Oil Messages on page 5‑38
andEngine Oil on page 10‑7 for
more information.
A reading in the low pressure zone
may be caused by a dangerously
low oil level or some other problem
causing low oil pressure. Check the
oil as soon as possible.
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced. Notice:
Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Engine Coolant
Temperature Gauge
Metric
English
This gauge shows the engine
coolant temperature.
It also provides an indicator of how
hard the vehicle is working. During a
majority of the operation, the gauge
reads 100°C (210°F) or less. If you
are pulling a load or going up hills,
it is normal for the temperature to
fluctuate and approach the 122°C
(250°F) mark. If the gauge reaches
the 125°C (260°F) mark, it indicates
that the cooling system is working
beyond its capacity.

Black plate (24,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
5-24 Instruments and Controls
Engine Oil Pressure Light
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced.
Notice: Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
This light comes on briefly while
starting the engine. If it does not,
have the vehicle serviced by your dealer. If the system is working
normally the indicator light then
goes off.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and it might
have some other system problem.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Low Fuel Warning Light
This light, under the fuel gauge,
comes on briefly while the engine is
being started.
This light and a chime come on
when the fuel tank is low on fuel.
The Driver Information Center also
displays a FUEL LEVEL LOWmessage. See
Fuel System
Messages on page 5‑39 for more
information. When fuel is added this
light and message should go off.
If they do not, have the vehicle
serviced by your dealer.
Security Light
The security light should come on
briefly as the engine is started. If the
system is working normally, the
indicator light turns off. If it does not
come on, have the vehicle serviced
by your dealer.
If the light stays on and the engine
does not start, there could be a
problem with the theft-deterrent
system.

Black plate (30,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
5-30 Instruments and Controls
In addition to the engine oil life
system monitoring the oil life,
additional maintenance is
recommended in the Maintenance
Schedule in this manual. See
Maintenance Schedule on
page 11‑3for more information.
Remember, you must reset the OIL
LIFE display yourself after each oil
change. It will not reset itself. Also,
be careful not to reset the OIL LIFE
display accidentally at any time
other than when the oil has just
been changed. It cannot be reset
accurately until the next oil change.
To reset the engine oil life system,
see Engine Oil Life System on
page 10‑9.
Side Blind Zone Alert
If your vehicle has the Side Blind
Zone Alert (SBZA) system, this
display allows the system to be
turned on or off. Once in this
display, press the set/reset button to
select between ON or OFF. If you
choose ON, the system will be
turned on. If you choose OFF, the system will be turned off. When the
SBZA system is turned off, the DIC
will display the SIDE BLIND ZONE
ALERT SYSTEM OFF message as
a reminder that the system has
been turned off. See
Object
Detection System Messages on
page 5‑40 andSide Blind Zone Alert
(SBZA) on page 9‑53 for more
information.
Units
Press the vehicle information button
until UNITS displays. This display
allows you to select between metric
or English units of measurement.
Once in this display, press the
set/reset button to select between
METRIC or units ENGLISH. All
of the vehicle information will
then be displayed in the unit of
measurement selected.
Tire Pressure
On vehicles with the Tire Pressure
Monitor System (TPMS), the
pressure for each tire can be viewed
in the DIC. The tire pressure will be
shown in either kilopascals (kPa) or pounds per square inch (psi).
Press the vehicle information
button until the DIC displays
FRONT TIRES kPa (PSI) LEFT ##
RIGHT ##. Press the vehicle
information button again until the
DIC displays REAR TIRES kPa
(PSI) LEFT ## RIGHT ##.
If a low tire pressure condition is
detected by the system while
driving, a message advising you to
add pressure in a specific tire will
appear in the display. See
Tire
Pressure on page 10‑52 andTire
Messages on page 5‑42 for more
information.
If the tire pressure display shows
dashes instead of a value, there
may be a problem with your vehicle.
If this consistently occurs, see your
dealer for service.
Trailer Gain and Output
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
the trailer brake display appears in

Black plate (38,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
5-38 Instruments and Controls
ENGINE OVERHEATED STOP
ENGINE
Notice:If you drive the vehicle
while the engine is overheating,
severe engine damage may
occur. If an overheat warning
appears on the instrument panel
cluster and/or DIC, stop the
vehicle as soon as possible.
See Engine Overheating on
page 10‑19 for more information.
This message displays and a chime
sounds if the engine cooling system
reaches unsafe temperatures for
operation. Stop and turn off the
vehicle as soon as it is safe to do
so to avoid severe damage. This
message clears when the engine
has cooled to a safe operating
temperature.
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When you change the engine oil, be
sure to reset the CHANGE ENGINE
OIL SOON message. See Engine
Oil Life System on page 10‑9 for
information on how to reset the
message. See Engine Oil on
page 10‑7 andMaintenance
Schedule on page 11‑3 for more
information.
ENGINE OIL HOT IDLE
ENGINE
This message displays when the
engine oil becomes hotter than the
normal operating temperature. Stop
and allow the vehicle to idle until it
cools down. See Engine Coolant
Temperature Gauge on page 5‑14.
OIL PRESSURE LOW STOP
ENGINE
Notice: If you drive the vehicle
while the engine oil pressure is
low, severe engine damage may
occur. If a low oil pressure
warning appears on the Driver
Information Center (DIC), stop the
vehicle as soon as possible. Do
not drive the vehicle until the
cause of the low oil pressure is
corrected. See Engine Oil on
page 10‑7 for more information.
This message displays if low oil
pressure levels occur. Stop the
vehicle as soon as safely possible
and do not operate it until the cause
of the low oil pressure has been
corrected. Check the oil as soon
as possible and have the vehicle
serviced by your dealer. See Engine
Oil on page 10‑7.

Black plate (11,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Driving and Operating 9-11
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody,
or chassis, or under the hood.
These accumulations can be a fire
hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance
service is required. Refer to the
Maintenance Schedule for more
information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in
a quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this(Continued)
WARNING (Continued)
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road
is wet enough and you are going
fast enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.

Black plate (70,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-70 Driving and Operating
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Scheduled Maintenance on
page 11‑3. Things that are
especially important in trailer
operation are automatic
transmission fluid, engine oil,
axle lubricant, belts, cooling
system and brake system. It is a
good idea to inspect these before
and during the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing
If the vehicle has a hybrid engine,
see the Hybrid supplement for more
information.
Do not tow a trailer during break‐in.
SeeNew Vehicle Break-In on
page 9‑21 for more information.
{WARNING
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly.
For example, if the trailer is too
heavy, the brakes may not work
well—or even at all. The driver
and passengers could be
seriously injured. The vehicle may
also be damaged; the resulting
repairs would not be covered by
the vehicle warranty. Pull a trailer
(Continued)
WARNING (Continued)
only if all the steps in this section
have been followed. Ask your
dealer for advice and information
about towing a trailer with the
vehicle.
Notice: Pulling a trailer
improperly can damage the
vehicle and result in costly
repairs not covered by the
vehicle warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.
To identify the trailering capacity of
the vehicle, read the information in
“Weight of the Trailer” that appears
later in this section.

Black plate (31,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Vehicle Care 10-31
.To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should
be inspected for wear or cracking.
See Maintenance Schedule on
page 11‑3.
Replacement blades come in
different types and are removed in
different ways.
Front Wiper Blade
Replacement
1. Pull the windshield wiper arm connector away from the
windshield.
2. Squeeze the grooved areas oneach side of the blade, and turn
the blade assembly away from
the arm connector.
3. Install the new blade onto thearm connector and make sure
the grooved areas are fully set in
the locked position.
For the proper type and size, see
Maintenance Replacement Parts on
page 11‑14.
Rear Wiper Blade Replacement
1. Lift the wiper blade assembly up and out of the park rest position.
2. Pull the wiper blade assemblyaway from the backglass. The
backglass wiper blade will not
lock in a vertical position, so
care should be used when
pulling it away from the vehicle.
3. Turn the wiper blade assembly, and pull it off of the wiper arm.
Hold the wiper arm in position
and push the blade away from
the wiper arm.