suspension CHEVROLET SUBURBAN 2012 10.G Owners Manual

Black plate (41,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Instruments and Controls 5-41
Ride Control System
Messages
SERVICE STABILITRAK
If your vehicle has StabiliTrak®and
this message displays, it means
there may be a problem with the
StabiliTrak system. If you see this
message, try to reset the system.
Stop; turn off the engine for at least
15 seconds; then start the engine
again. If this message still comes
on, it means there is a problem. You
should see your dealer for service.
The vehicle is safe to drive,
however, you do not have the
benefit of StabiliTrak, so reduce
your speed and drive accordingly.
SERVICE SUSPENSION
SYSTEM
If your vehicle has the Autoride®
suspension system, this message
displays when the Autoride
suspension system is not operating
properly. Have your vehicle serviced
by your dealer.
SERVICE TRACTION
CONTROL
If your vehicle has StabiliTrak, this
message displays when there is a
problem with the Traction Control
System (TCS). When this message
displays, the system will not limit
wheel spin. Adjust your driving
accordingly. See your dealer for
service. See StabiliTrak
®System on
page 9‑45 for more information.
STABILITRAK INITIALIZING
If the vehicle has StabiliTrak, this
message may come on if the
StabiliTrak system has not fully
initialized because of road
conditions or the incorrect tire size.
When the StabiliTrak system is fully
initialized, the message will turn
off. SeeStabiliTrak
®System on
page 9‑45 for more information.
If this message continues to be
displayed for multiple ignition cycles
and on different road surfaces, see
your dealer for service.
TRACTION XX
STABILITRAK XX
This message displays when the
traction control and/or StabiliTrak
systems have been turned on or
off. Adjust your driving accordingly.
To limit wheel spin and realize
the full benefits of the stability
enhancement system, you should
normally leave StabiliTrak on.
However, you should turn
StabiliTrak off if the vehicle gets
stuck in sand, mud, ice, or snow
and you want to rock the vehicle
to attempt to free it, or if you
are driving in extreme off-road
conditions and require more wheel
spin. See If the Vehicle Is Stuck on
page 9‑15. To turn the StabiliTrak
system on or off, see StabiliTrak
®
System on page 9‑45.

Black plate (11,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Driving and Operating 9-11
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody,
or chassis, or under the hood.
These accumulations can be a fire
hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance
service is required. Refer to the
Maintenance Schedule for more
information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in
a quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this(Continued)
WARNING (Continued)
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road
is wet enough and you are going
fast enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.

Black plate (20,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-20 Driving and Operating
And, if you do have a heavy
load, you should spread it out.
{WARNING
Do not load the vehicle any
heavier than the Gross
Vehicle Weight Rating
(GVWR), or either the
maximum front or rear Gross
Axle Weight Rating (GAWR).
This can cause systems to
break and change the way the
vehicle handles. This could
cause loss of control and a
crash. Overloading can also
shorten the life of the vehicle.
Notice: Overloading the
vehicle may cause damage.
Repairs would not be covered
by the vehicle warranty. Do
not overload the vehicle. The label will help you decide
how much cargo and installed
equipment your truck can carry.
Using heavier suspension
components to get added
durability might not change
your weight ratings. Ask your
dealer to help you load your
vehicle the right way.
If you put things inside your
vehicle
—like suitcases,
tools, packages, or anything
else —they go as fast as the
vehicle goes. If you have to stop
or turn quickly, or if there is a
crash, they will keep going.
{WARNING
Things you put inside the
vehicle can strike and injure
people in a sudden stop or
turn, or in a crash.
.Put things in the cargo
area of the vehicle. Try to
spread the weight evenly.
.Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
.Do not leave an
unsecured child restraint
in the vehicle.
(Continued)

Black plate (48,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
9-48 Driving and Operating
StabiliTrak may also turn off
automatically if it determines that a
problem exists with the system.
If the problem does not clear itself
after restarting the vehicle, see your
dealer for service.
Non-hybrid vehicles with StabiliTrak
have a Trailer Sway Control (TSC)
feature. SeeTrailer Sway Control
(TSC) on page 9‑84.
Non-hybrid vehicles with StabiliTrak
have a Hill Start Assist (HSA)
feature. See Hill Start Assist (HSA)
on page 9‑44.
Adding non‐dealer accessories can
affect the vehicle's performance.
See Accessories and Modifications
on page 10‑3.Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud,
ice, sand, or gravel. It works like a
standard axle most of the time, but
when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.
Continuous Damping
Control (CDC)
This vehicle may have a continuous
damping control system called
Autoride
®. With this feature,
improved vehicle ride and handling
is provided under a variety of
passenger and loading conditions.
Autoride is fully automatic and
uses a computer controller to
continuously monitor vehicle speed,
wheel to body position, lift/dive,
and steering position of the vehicle.
The controller then sends signals
to each shock absorber to independently adjust the damping
level to provide the optimum
vehicle ride.
Autoride also interact with the tow/
haul mode that, when activated, will
provide additional control of the
shock absorbers. This additional
control results in better ride and
handling characteristics when the
vehicle is loaded or towing a trailer.
See
“Tow/Haul Mode” underTrailer
Towing on page 9‑70 for more
information.Automatic Level Control
The automatic level control rear
suspension is available on light‐duty
vehicles and comes as a part of the
Continuous Damping Control (CDC)
suspension, if equipped.
This type of level control is fully
automatic and will provide a better
leveled riding position as well as
better handling under a variety of
passenger and loading conditions.

Black plate (39,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Vehicle Care 10-39
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.Fuses Usage
1 Right Trailer Stop/
Turn Lamp
2 Electronic Stability
Suspension Control,
Automatic Level
Control Exhaust
3 Left Trailer Stop/
Turn Lamp
4 Engine Controls
5 Engine Control
Module, Throttle
Control
6 Trailer Brake
Controller
7 Front Washer
8 Oxygen Sensors
9 Antilock Brakes
System 2 Fuses
Usage
10 Trailer Back-up
Lamps
11 Driver Side
Low-Beam Headlamp
12 Engine Control
Module (Battery)
13 Fuel Injectors, Ignition
Coils (Right Side)
14 Transmission Control
Module (Battery)
15 Vehicle Back-up
Lamps
16 Passenger Side
Low-Beam Headlamp
17 Air Conditioning
Compressor
18 Oxygen Sensors
19 Transmission Controls
(Ignition)
20 Fuel Pump Fuses
Usage
21 Fuel System Control
Module
22 Headlamp Washer
23 Rear Windshield
Washer
24 Fuel Injectors, Ignition
Coils (Left Side)
25 Trailer Parking Lamps
26 Driver Side Parking
Lamps
27 Passenger Side
Parking Lamps
28 Fog Lamps
29 Horn
30 Passenger Side
High-Beam Headlamp
31 Daytime Running
Lamps (DRL) (If
Equipped)
32 Driver Side
High-Beam Headlamp

Black plate (64,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
10-64 Vehicle Care
Used Replacement Wheels
{WARNING
Replacing a wheel with a used
one is dangerous. How it has
been used or how far it has been
driven may be unknown. It could
fail suddenly and cause a crash.
When replacing wheels, use a
new GM original equipment
wheel.
Tire Chains
If your vehicle is a Hybrid, see the
Hybrid Supplement for more
information.
{WARNING
If the vehicle has P265/65R18 or
P275/55R20 size tires, do not use
tire chains. There is not enough
clearance. Tire chains used on a
vehicle without the proper amount(Continued)
WARNING (Continued)
of clearance can cause damage
to the brakes, suspension,
or other vehicle parts. The area
damaged by the tire chains could
cause loss of control and a crash.
Use another type of traction
device only if its manufacturer
recommends it for the vehicle's
tire size combination and
road conditions. Follow that
manufacturer's instructions. To
avoid vehicle damage, drive
slow and readjust or remove the
traction device if it is contacting
the vehicle. Do not spin the
wheels.
If traction devices are used, install
them on the rear tires. Notice:
If the vehicle has
P265/70R17 size tires, use tire
chains only where legal and only
when necessary. Use chains that
are the proper size for the tires.
Install them on the rear tires only.
Do not use chains on the front
tires.
Tighten them as tightly as
possible with the ends securely
fastened. Drive slowly and
follow the chain manufacturer's
instructions. If the chains contact
the vehicle, stop and retighten
them. If the contact continues,
slow down until it stops. Driving
too fast or spinning the wheels
with chains on will damage the
vehicle.

Black plate (95,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
Vehicle Care 10-95
Notice:Chrome wheels and other
chrome trim may be damaged if
the vehicle is not washed after
driving on roads that have been
sprayed with magnesium,
calcium, or sodium chloride.
These chlorides are used on
roads for conditions such as
ice and dust. Always wash the
chrome with soap and water after
exposure.
Notice: To avoid surface damage,
do not use strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels. Use only
approved cleaners. Also, never
drive a vehicle with aluminum or
chrome-plated wheels through an
automatic car wash that uses
silicone carbide tire cleaning
brushes. Damage could occur
and the repairs would not be
covered by the vehicle warranty.Steering, Suspension, and
Chassis Components
Visually inspect front and rear
suspension and steering system for
damaged, loose, or missing parts
or signs of wear. Inspect power
steering lines and hoses for proper
hook-up, binding, leaks, cracks,
chafing, etc. Visually check constant
velocity joints, rubber boots, and
axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstrips
with a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
Use plain water to flush dirt and
debris from the vehicle's underbody.
Your dealer or an underbody car
washing system can do this. If not
removed, rust and corrosion can
develop.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.

Black plate (4,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
11-4 Service and Maintenance
.Check tire inflation pressures.
SeeTire Pressure on
page 10‑52.
.Inspect tire wear. See Tire
Inspection on page 10‑57.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter on
page 10‑14.
.Inspect brake system.
.Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of
wear. See Exterior Care on
page 10‑93.
.Check restraint system
components. See Safety System
Check on page 3‑28.
.Visually inspect fuel system for
damage or leaks.
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
.Lubricate body components. See
Exterior Care on page 10‑93.
.Check starter switch. See Starter
Switch Check on page 10‑29.
.Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check on
page 10‑30.
.Check ignition transmission lock.
See Ignition Transmission Lock
Check on page 10‑30.
.Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check on
page 10‑30.
.Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
.Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.
.Inspect sunroof track and seal,
if equipped. See Sunroof on
page 2‑22.
.Check hybrid low pressure
coolant level, if equipped.

Black plate (16,1)Chevrolet Tahoe/Suburban Owner Manual - 2012
13-16 Customer Information
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? on page 3‑36.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may
be obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost. If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision
policy repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.