service CHEVROLET SUBURBAN 2014 10.G Owners Manual

(2,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
2014 Chevrolet Tahoe/Suburban Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-29
Bulb Replacement . . . . . . . . . . 10-30
Electrical System . . . . . . . . . . . . 10-32
Wheels and Tires . . . . . . . . . . . 10-40
Jump Starting . . . . . . . . . . . . . . . 10-77
Towing the Vehicle . . . . . . . . . . 10-81
Appearance Care . . . . . . . . . . . 10-87
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids, Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15 Technical Data
. . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-13
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

(3,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
Introduction iii
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, TAHOE,
SUBURBAN, and Z71 are
trademarks and/or service marks of
General Motors LLC, its
subsidiaries, affiliates, or licensors.
This manual describes features that
may or may not be on your specific
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.Please refer to the purchase
documentation relating to your
specific vehicle to confirm each of
the features found on your vehicle.
For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Limited” for
Chevrolet Motor Division wherever it
appears in this manual.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
Propriétaires Canadiens
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
savant:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 23159034 B Second Printing©2013 General Motors LLC. All Rights Reserved.

(4,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
iv Introduction
Danger, Warnings, and
Cautions
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
Dangerindicates a hazard with a
high level of risk which will result in
serious injury or death.
Warning orCaution indicates a
hazard that could result in injury or
death.
{Warning
These mean there is something
that could hurt you or other
people. Notice:
This means there is
something that could result in
property or vehicle damage. This
would not be covered by the
vehicle's warranty.
A circle with a slash through it is a
safety symbol which means “Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: This symbol is shown when
you need to see your owner manual
for additional instructions or
information.
*: This symbol is shown when
you need to see a service manual
for additional instructions or
information.
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. For more
information on the symbol, refer to
the Index.
0: Adjustable Pedals
9:Airbag Readiness Light
#:Air Conditioning
!:Antilock Brake System (ABS)
%:Audio Steering Wheel Controls
or OnStar®
$: Brake System Warning Light
":Charging System
I:Cruise Control

(22,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
1-22 In Brief
Satellite Radio
SiriusXM®is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information, refer to:
.www.siriusxm.com or call
1-866-635-2349 (U.S.)
.www.xmradio.ca or call
1-877-209-0079 (Canada)
See Satellite Radio on page 7-11.
Portable Audio Devices
This vehicle has an auxiliary input,
located on the audio faceplate, and
a USB port located on the
instrument panel or in the center
console. External devices such as
iPod
®, laptop computers,
MP3 players, CD changers, USB storage device, etc. can be
connected to the auxiliary port using
a 3.5 mm (1/8 in) input jack or the
USB port depending on the audio
system.
See
Auxiliary Devices on page 7-31
for further information.
Bluetooth®
If equipped with a Bluetooth system,
it allows users with a
Bluetooth-enabled cell phone to
make and receive hands-free calls
using the vehicle’ s audio system
and controls.
The Bluetooth-enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
see www.gm.com/bluetooth and
Bluetooth on page 7-48.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
w: Press to go to the next favorite
radio station, track on a CD,
or folder on an iPod
®or USB
device.
c/x: Press to go to the
previous favorite radio station, track
on a CD, or folder on an iPod
®or
USB device. Press to reject an
incoming call, or to end a call.

(28,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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1-28 In Brief
Roadside Assistance
Program
U.S.: 1-800-243-8872
TTY Users (U.S. Only):
1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0811
New Chevrolet owners are
automatically enrolled in the
Roadside Assistance Program.
SeeRoadside Assistance Program
on page 13-5.
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14-1.

(2,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
2-2 Keys, Doors, and Windows
The key is used for the ignition and
all door locks.
The key has a bar-coded key tag
that the dealer or qualified locksmith
can use to make new keys. Store
this information in a safe place, not
in the vehicle.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.With an active OnStar subscription,
an OnStar Advisor may remotely
unlock the vehicle. See
OnStar
Overview on page 14-1.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement on
page 13-15.
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2-2.

(10,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
2-10 Keys, Doors, and Windows
Manual Liftgate Operation
To unlock the liftgate, pressKon
the power door lock switch or
press
Kon the Remote Keyless
Entry (RKE) transmitter twice. See
Remote Keyless Entry (RKE)
System Operation on page 2-2.
Press the touch pad on the
underside of the liftgate handle (B)
and lift up.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
will cause the liftgate to be
unlatched.
Power Liftgate Operation
On vehicles with a power liftgate,
the switch is on the overhead
console.
The vehicle must be in P (Park) to
use the power feature. The taillamps
will flash and a chime will sound
when the power liftgate moves.
{Warning
You, or others, could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
There are several ways to open and
close the power liftgate:
.Press and hold8on the RKE
transmitter until the liftgate starts
moving.
.Press8on the overhead
console.
.Presslon the bottom of the
liftgate next to the latch to close.
Pressing a second time while the
liftgate is moving reverses the
direction.
To disable the power liftgate
function, press OFF on the liftgate
switch. The power liftgate may be
temporarily disabled under extreme
temperatures, or under low battery
conditions. If this occurs, the liftgate
can still be operated manually.
If the transmission is shifted out of P
(Park) while the power function is in
progress, the liftgate power function
will continue to completion. If the
transmission is shifted out of P
(Park) and the vehicle accelerates
before the power liftgate latches
closed, the liftgate may reverse to
the open position. Cargo could fall
out of the vehicle. Always make
sure the power liftgate is closed and
latched before driving away.
If the liftgate is opened using power
operation and the liftgate support
struts have lost pressure, the turn
signals flash and a chime will
sound. The liftgate stays open
temporarily, and then slowly closes.
See a dealer for service before
using the liftgate.

(11,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
Keys, Doors, and Windows 2-11
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
a warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position. After removing the
obstruction, the power liftgate
operation can be used again. If the
liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate
and a message will display in the
Driver Information Center (DIC).
SeeObject Detection System
Messages on page 5-39. After
removing the obstructions, the
liftgate will resume normal power
operation.
Pinch sensors are located on the
side edges of the liftgate. If an
object is caught between the liftgate
and the vehicle and presses against
this sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.
Manual Operation of Power
Liftgate
To change the liftgate to manual
operation, press OFF on the liftgate
switch.
With the power liftgate disabled and
all of the doors unlocked, the liftgate
can be manually opened and
closed.
To open the liftgate, press the touch
pad on the handle (B) and lift up.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
will cause the liftgate to be
unlatched. The liftgate latch will
power close. Always close the
liftgate before driving.
If
8on the RKE transmitter or
lon the liftgate is pressed while
power operation is disabled, the
lamps will flash three times, but the
liftgate will not move.
It is not recommended to drive with
the liftgate open, however, when
driving with the liftgate open; the liftgate should be set to manual
operation by pressing OFF on the
liftgate switch on the center console.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
If the battery is properly connected
with adequate voltage, the switch is
not disabled, and the liftgate still will
not function, see a dealer for
service.
Liftglass
If equipped, there are two ways to
open the liftglass:
.Press the button on the
underside of the license plate
applique (A).
.Pressmon the RKE
transmitter.

(14,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-6081502) - 2014 - crc2 - 9/17/13
2-14 Keys, Doors, and Windows
While the alarm is set, the power
door unlock switch will not work.
If the alarm does not sound when it
should but the headlamps flash,
check to see if the horn works. The
horn fuse may be blown. To replace
the fuse, seeFuses and Circuit
Breakers on page 10-32.
If the alarm does not sound or the
headlamps do not flash, the vehicle
should be serviced by your dealer.
Immobilizer
See Radio Frequency Statement on
page 13-15.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition. The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be a
problem with the theft-deterrent
system. Turn the ignition off and try
again.If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. At this time,
you may also want to check the
fuse. See
Fuses and Circuit
Breakers on page 10-32. If the
engine still does not start with the
other key, the vehicle needs service.
If the vehicle does start, the first key
may be faulty. See your dealer who
can service the PASS-Key III+ to
have a new key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.

(15,1)Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Keys, Doors, and Windows 2-15
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
To program the new additional key:
1. Verify that the new key has a
1
stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF, and
remove the key.
4. Insert the new key to be programmed and turn it to the
ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn off
once the key has been
programmed. 5. Repeat Steps 1 through 4 if
additional keys are to be
programmed.
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.