towing CHEVROLET SUBURBAN 2017 11.G Service Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
396 Vehicle Care
10. Connect the other end of thenegative (−) cable to the metal
bracket that is bolted to the
engine and supports the
resonator, on the vehicle with
the dead battery.
11. Start the vehicle with the good battery and run the engine for a
while.
12. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal. Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty.
Do not lash or hook to
suspension components. Use the
proper straps around the tires to
secure the vehicle.
Have the vehicle towed on a flatbed
car carrier. A wheel lift tow truck
could damage the vehicle.
Consult your dealer or a
professional towing service if the
disabled vehicle must be towed.
Recreational Vehicle
Towing
Recreational vehicle towing means
towing the vehicle behind another
vehicle, such as a motor home. The
two most common types of
recreational vehicle towing are

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Vehicle Care 397
dinghy and dolly towing. Dinghy
towing is towing the vehicle with all
four wheels on the ground. Dolly
towing is towing the vehicle with two
wheels on the ground and two
wheels on a dolly.
Follow the tow vehicle
manufacturer’s instructions. See
your dealer or trailering professional
for additional advice and equipment
recommendations.
Caution
Use of a shield mounted in front
of the vehicle grille could restrict
airflow and cause damage to the
transmission. The repairs would
not be covered by the vehicle
warranty. If using a shield, only
use one that attaches to the
towing vehicle.
Dinghy Towing
Two-Wheel-Drive Vehicles
Caution
If the two-wheel-drive vehicle is
towed with all four wheels on the
ground, the drivetrain
components could be damaged.
The repairs would not be covered
by the vehicle warranty.
Two-wheel-drive vehicles should not
be towed with all four wheels on the
ground. Four-Wheel-Drive Vehicles
Only dinghy tow four-wheel-drive
vehicles with a two speed transfer
case that has an N (Neutral) and a
4
nsetting.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Vehicle Care 399
N (Neutral)”underFour-Wheel
Drive 0267. See your dealer if
the transfer case cannot be
shifted out of N (Neutral).
6. Check that the vehicle is in 2
m
by starting the engine and
shifting the transmission to
R (Reverse) and then to D
(Drive). There should be
movement of the vehicle while
shifting.
7. Shift the transmission to P (Park) and turn off the
ignition.
8. Disconnect the vehicle from the tow vehicle.
9. Release the parking brake.
10. Reset any lost presets. The outside temperature
display will default to 0 °C
(32 °F) but will reset with
normal usage.
Dolly Towing –Front Towing
(Front Wheels Off the Ground)
Two-Wheel-Drive Vehicles and
Four-Wheel-Drive Vehicles with a
Single Speed Automatic
Transfer Case
Caution
If a two-wheel-drive vehicle is
towed with the rear wheels on the
ground, the transmission could be
damaged. The repairs would not
be covered by the vehicle
(Continued)
Caution (Continued)
warranty. Never tow the vehicle
with the rear wheels on the
ground.
Two-wheel-drive vehicles and
four-wheel-drive vehicles with a
single speed automatic transfer
case should not be towed with the
rear wheels on the ground.
Two-wheel-drive transmissions have
no provisions for internal lubrication
while being towed. Four-wheel-drive
vehicles with a single speed
automatic transfer case have no
N (Neutral) position and will spin the
transmission when the rear
wheels turn.
To dolly tow a two-wheel-drive
vehicle or a four-wheel-drive vehicle
with a single speed automatic
transfer case, the vehicle must be
towed with the rear wheels on the
dolly. See “Rear Towing (Rear
Wheels Off the Ground)” later in this
section.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
400 Vehicle Care
Four-Wheel-Drive Vehicles with a
Two Speed Automatic
Transfer Case
To dolly tow a four-wheel-drive
vehicle from the front:1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission to P (Park).
4. Set the parking brake.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Shift the transfer case to N (Neutral). See Four-Wheel
Drive 0267.
7. Secure the vehicle to the dolly following the manufacturer's
instructions.
8. Release the parking brake only after the vehicle being towed is
firmly attached to the towing
vehicle.
9. Turn the ignition to LOCK/OFF.
Rear Towing (Rear Wheels Off
the Ground)
Two-Wheel-Drive Vehicles and
Four-Wheel-Drive Vehicles with a
Single Speed Automatic
Transfer Case
To dolly tow the vehicle from
the rear: 1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly.
3. Firmly set the parking brake. See Parking Brake 0273.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Vehicle Care 401
4. Put the transmission inP (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels
are locked into the straight
position.
7. For four-wheel-drive vehicles with a single speed automatic
transfer case, shift the transfer
case into 2
m. See Four-Wheel
Drive 0267.
8. Turn the ignition to LOCK/OFF.
Four-Wheel-Drive Vehicles with a
Two Speed Automatic
Transfer Case
To dolly tow a four-wheel-drive
vehicle from the rear: 1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the rear wheels onto the dolly. 3. Firmly set the parking brake.
See Parking Brake 0273.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels
are locked into the straight
position.{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral). 7. Shift the transfer case to
N (Neutral). See Four-Wheel
Drive 0267.
8. Turn the ignition to LOCK/OFF.
After towing, see “Shifting Out of
N (Neutral)” underFour-Wheel
Drive 0267.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
412 Service and Maintenance
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load
Limits 0247.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Fuel 0298.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain.
. Frequently towing a trailer.
. Used for high speed or
competitive driving. .
Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0322.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0325.
Once a Month
. Check the tire inflation
pressures. See Tire
Pressure 0369.
. Inspect the tires for wear. See
Tire Inspection 0375.
. Check the windshield washer
fluid level. See Washer
Fluid 0338.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
434 Customer Information
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty. .
Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Customer Information 437
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0433.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
456 Index
Dome Lamps . . . . . . . . . . . . . . . . . . . 195
DoorAjar Messages . . . . . . . . . . . . . . . 168
Delayed Locking . . . . . . . . . . . . . . . . 46
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power Locks . . . . . . . . . . . . . . . . . . . . 45
Drive Belt Routing, Engine . . . . . . 428
Driver Assistance Systems . . . . . 287
Driver Information
Center (DIC) . . . . . . . . . . . . . 158, 160
Driving
Assistance Systems . . . . . . . . . . 290
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 303
Defensive . . . . . . . . . . . . . . . . . . . . . 236
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 236
For Better Fuel Economy . . . . . . . 30
Hill and Mountain Roads . . . . . . 243
If the Vehicle is Stuck . . . . . . . . . 245
Loss of Control . . . . . . . . . . . . . . . 238
Off-Road . . . . . . . . . . . . . . . . . . . . . 238
Off-Road Recovery . . . . . . . . . . . 237
Vehicle Load Limits . . . . . . . . . . . 247
Wet Roads . . . . . . . . . . . . . . . . . . . 243
Winter . . . . . . . . . . . . . . . . . . . . . . . . 244
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 226E
E85 or FlexFuel . . . . . . . . . . . . . . . . 300
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 318
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 352
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 351
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 356, 359
Overload . . . . . . . . . . . . . . . . . . . . . 351
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 361
Emergency
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 444
Engine Air Cleaner/Filter . . . . . . . . . . . . . 331
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 151
Compartment Overview . . . . . . . 323
Coolant . . . . . . . . . . . . . . . . . . . . . . . 333
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 147
Cooling System . . . . . . . . . . . . . . . 332
Cooling System Messages . . . 168
Drive Belt Routing . . . . . . . . . . . . 428
Exhaust . . . . . . . . . . . . . . . . . . . . . . 261
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Engine (cont'd)
Heater . . . . . . . . . . . . . . . . . . . . . . . . 257
Oil Life System . . . . . . . . . . . . . . . 327
Oil Messages . . . . . . . . . . . . . . . . . 169
Oil Pressure Gauge . . . . . . . . . . 146
Overheating . . . . . . . . . . . . . . . . . . 336
Power Messages . . . . . . . . . . . . . 169
Running While Parked . . . . . . . . 262
Starting . . . . . . . . . . . . . . . . . . . . . . . 255
Entry Lighting . . . . . . . . . . . . . . . . . . . 196
Equipment, Towing . . . . . . . . . . . . . 310
Event Data Recorders . . . . . . . . . . 441
Exit Lighting . . . . . . . . . . . . . . . . . . . . 196
Extended Parking . . . . . . . . . . . . . . . 261
Extender, Safety Belt . . . . . . . . . . . . 90
Exterior Lamp Controls . . . . . . . . . 189
Exterior Lamps Off Reminder . . . 191
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . . . 337
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter,
Engine Air Cleaner . . . . . . . . . . . 331
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 191
Flashers, Hazard Warning . . . . . . 193
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 382 Changing . . . . . . . . . . . . . . . . . . . . . 383

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Index 457
FlexFuelE85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 409
Fluid Automatic Transmission . . . . . . 328
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 339
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 267
Power Steering . . . . . . . . . . . . . . . 338
Washer . . . . . . . . . . . . . . . . . . . . . . . 338
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 194
Bulb Replacement . . . . . . . . . . . . 348
Folding Mirrors . . . . . . . . . . . . . . . . . . 58
Forward Automatic Braking . . . . . 293
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 291
Four-Wheel Drive . . . . . . . . . . 267, 341
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 439
Front Axle . . . . . . . . . . . . . . . . . . . . . . 341
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 67
Heated and Ventilated . . . . . . . . . . 72
Front Turn Signal Lamps . . . . . . . 348
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298 Additives . . . . . . . . . . . . . . . . . . . . . 300 Fuel (cont'd)
Economy Driving . . . . . . . . . . . . . . . 30
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 302
Filling the Tank . . . . . . . . . . . . . . . 301
Foreign Countries . . . . . . . . . . . . 299
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 145
Low Fuel Warning Light . . . . . . . 156
Management, Active . . . . . . . . . . 261
Requirements, California . . . . . 299
System Messages . . . . . . . . . . . . 170
Full-Size Spare Tire . . . . . . . . . . . . 392
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 351 Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 352
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 356, 359
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 361
G
Garage Door Opener . . . . . . . . . . . 185Programming . . . . . . . . . . . . . . . . . 185
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 147
Engine Oil Pressure . . . . . . . . . . 146
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Odometer . . . . . . . . . . . . . . . . . . . . . 145 Gauges (cont'd)
Speedometer . . . . . . . . . . . . . . . . . 145
Tachometer . . . . . . . . . . . . . . . . . . . 145
Trip Odometer . . . . . . . . . . . . . . . . 145
Voltmeter . . . . . . . . . . . . . . . . . . . . . 148
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 140
General Information Service and Maintenance . . . . . .411
Towing . . . . . . . . . . . . . . . . . . . . . . . . 303
Vehicle Care . . . . . . . . . . . . . . . . . . 320
Glass Replacement . . . . . . . . . . . . . 346
Glove Box . . . . . . . . . . . . . . . . . . . . . . 125
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 433
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 347
Hazard Warning Flashers . . . . . . . 193
Head Restraints . . . . . . . . . . . . . . . . . 66
Head-up Display . . . . . . . . . . . . . . . . 162
Headlamps . . . . . . . . . . . . . . . . . . . . . 348Aiming . . . . . . . . . . . . . . . . . . . . . . . . 347
Automatic . . . . . . . . . . . . . . . . . . . . . 192
Bulb Replacement . . . . . . . . . . . . 347
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 192
Flash-to-Pass . . . . . . . . . . . . . . . . . 191