service reset CHEVROLET SUBURBAN 2017 11.G Owners Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
22 In Brief
Vehicle Features
Infotainment System
The base radio information is
included in this manual. See the
infotainment manual for information
on the uplevel radios, audio players,
phone, navigation system, Rear
Seat Entertainment (RSE), and
voice or speech recognition,
if equipped.
Radio(s)
O
:Press to turn the system on.
Press and hold to turn it off. When
on, press to mute; press again to
unmute. Turn to increase or
decrease the volume.
RADIO : Press to choose between
FM, AM, and SiriusXM
®,
if equipped.
MEDIA : Press to change the audio
source between CD, USB,
and AUX.
{: Press to go to the Home Page.
MENU : Press to select a menu.
g:Press to seek the previous
station or track.
l: Press to seek the next station
or track.
See Overview 0199 about these
and other radio features.
Storing Radio Station Presets
Up to 25 preset stations from all
bands can be stored in the favorite
lists in any order. Up to five stations
can be stored in each favorite page
and the number of favorite pages
can be set.
To store the station to a position in
the list, while on the active source
main page, such as AM, FM,
or SiriusXM (if equipped), press and
hold a favorites/soft key button on
the faceplate.
See “Storing Radio Station Presets”
under AM-FM Radio 0204.
Setting the Clock
See Clock 0135.
Satellite Radio
Vehicles with a SiriusXM®satellite
radio tuner and a valid SiriusXM
satellite radio subscription can
receive SiriusXM programming.
SiriusXM Satellite Radio
Service
SiriusXM is a satellite radio service
based in the 48 contiguous United
States and 10 Canadian provinces.
SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
SiriusXM service.
For more information refer to:
. www.siriusxm.com or call
1-888-601-6296 (U.S.).
. www.siriusxm.ca or call
1-877-438-9677 (Canada).
See Satellite Radio 0206.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
154 Instruments and Controls
Antilock Brake System
(ABS) Warning Light
This light comes on briefly when the
engine is started.
If the light does not come on, have it
fixed so it will be ready to warn if
there is a problem.
If the light comes on while driving,
stop as soon as it is safely possible
and turn off the vehicle. Then start
the engine again to reset the
system. If the ABS light stays on,
or comes on again while driving, the
vehicle needs service. A chime may
also sound when the light comes on
steady.
If the ABS light is the only light on,
the vehicle has regular brakes, but
the antilock brakes are not
functioning.If both the ABS and the brake
system warning light are on, the
vehicle's antilock brakes are not
functioning and there is a problem
with the regular brakes. See your
dealer for service.
See
Brake System Warning Light
0 153 andBrake System
Messages 0167.Tow/Haul Mode Light
For vehicles with the Tow/Haul
Mode feature, this light comes on
when the Tow/Haul Mode has been
activated.
See Tow/Haul Mode 0266.
Hill Descent Control Light
If equipped, the Hill Descent Control
light comes on when the system is
ready for use. When the light
flashes, the system is active.
See Hill Descent Control
(HDC) 0276.
Lane Keep Assist (LKA)
Light (1500 Series)
If available, this light comes on
briefly while starting the vehicle.
If it does not come on, have the
vehicle serviced.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
166 Instruments and Controls
Vehicle Messages
Messages displayed on the DIC
indicate the status of the vehicle or
some action that may be needed to
correct a condition. Multiple
messages may appear one after
another.
The messages that do not require
immediate action can be
acknowledged and cleared by
pressing
Vor the trip odometer
reset stem on the base cluster.
The messages that require
immediate action cannot be cleared
until that action is performed.
All messages should be taken
seriously and clearing the message
does not correct the problem.
The following are the possible
messages and some information
about them.
Battery Voltage and
Charging Messages
BATTERY LOW START
VEHICLE
When the vehicle’ s battery is
severely discharged, this message
will display and four chimes will
sound. Start the vehicle
immediately. If the vehicle is not
started and the battery continues to
discharge, the climate controls,
heated seats, and audio systems
will shut off and the vehicle may
require a jump start. These systems
will function again after the vehicle
is started.
BATTERY SAVER ACTIVE
This message displays when the
battery voltage drops below
expected levels and features are
disabled. Turn off all unnecessary
accessory features.
SERVICE BATTERY
CHARGING SYSTEM
On some vehicles, this message
displays if there is a problem with
the battery charging system. Under
certain conditions, the charging
system light may also turn on in the
instrument cluster. See Charging
System Light 0151. Driving with this
problem could drain the battery.
Turn off all unnecessary
accessories. Have the electrical
system checked as soon as
possible. See your dealer.
TRANSPORT MODE ON
This message is displayed when the
vehicle is in transport mode. Some
features can be disabled while in
this mode, including Remote
Keyless Entry (RKE), remote start,
and the vehicle alarm system. Take
the vehicle to your dealer for service
to turn transport mode off.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Instruments and Controls 169
ENGINE OVERHEATED IDLE
ENGINE
This message displays when the
engine coolant temperature is too
hot. Stop and allow the vehicle to
idle until it cools down. SeeEngine
Coolant Temperature Gauge 0147.
When towing, use Tow/Haul Mode
to prevent damage to the engine or
transmission. See Tow/Haul
Mode 0266.
ENGINE OVERHEATED STOP
ENGINE
This message displays and a chime
may sound if the engine cooling
system reaches unsafe
temperatures for operation. Stop
and turn off the vehicle as soon as it
is safe to do so to avoid severe
damage. This message clears when
the engine has cooled to a safe
operating temperature.
Engine Oil Messages
CHANGE ENGINE OIL SOON
This message displays when the
engine oil needs to be changed.
When you change the engine oil, be
sure to reset the CHANGE ENGINE
OIL SOON message. See Engine
Oil Life System 0327 for
information on how to reset the
message. See Engine Oil0325 and
Maintenance Schedule 0412.
ENGINE OIL LOW ADD OIL
On some vehicles, this message
displays when the engine oil level
may be too low. Check the oil level
before filling to the recommended
level. If the oil is not low and this
message remains on, take the
vehicle to your dealer for service.
See Engine Oil 0325.
ENGINE OIL HOT IDLE
ENGINE
This message displays when the
engine oil becomes hotter than the
normal operating temperature. Stop and allow the vehicle to idle until it
cools down. See
Engine Coolant
Temperature Gauge 0147.
OIL PRESSURE LOW STOP
ENGINE
This message displays if low oil
pressure levels occur. Stop the
vehicle as soon as safely possible
and do not operate it until the cause
of the low oil pressure has been
corrected. Check the oil as soon as
possible and have the vehicle
serviced by your dealer. See Engine
Oil 0325.
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays and a chime
may sound when the cooling system
temperature gets too hot and the
engine further enters the engine
coolant protection mode. See
Engine Overheating 0336 for more
information.
This message also displays when
the vehicle's engine power is
reduced. Reduced engine power
can affect the vehicle's ability to

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
172 Instruments and Controls
SERVICE FORWARD
COLLISION SYSTEM
If this message displays, take the
vehicle to your dealer to repair the
system. Adaptive Cruise Control
(ACC), Forward Collision Alert
(FCA), and/or Forward Automatic
Braking (FAB) may not work. Do not
use these systems until the vehicle
has been repaired.
SERVICE FRONT CAMERA
If this message remains on after
continued driving, the vehicle needs
service. Do not use the Lane Keep
Assist (LKA), Lane Departure
Warning (LDW), Forward Automatic
Braking (FAB), and Forward
Collision Alert (FCA) features. Take
the vehicle to your dealer.
SERVICE PARK ASSIST
This message displays if there is a
problem with the Parking Assist
system. Do not use this system to
help you park. See your dealer for
service.
SERVICE SIDE DETECTION
SYSTEM
If this message remains on after
continued driving, the vehicle needs
service. Side Blind Zone Alert
(SBZA), Lane Change Alert (LCA),
and Rear Cross Traffic Alert (RCTA)
features will not work. Take the
vehicle to your dealer.
SIDE DETECTION SYSTEM
UNAVAILABLE
This message indicates that Side
Blind Zone Alert (SBZA), Lane
Change Alert (LCA), and Rear
Cross Traffic Alert (RCTA) are
disabled either because the sensor
is blocked and cannot detect
vehicles in the blind zone, or the
vehicle is passing through an open
area, such as the desert, where
there is insufficient data for
operation. This message may also
activate during heavy rain or due to
road spray. The vehicle does not
need service. For cleaning, see
"Washing the Vehicle" under
Exterior Care0402.
Ride Control System
Messages
SERVICE LEVELING SYSTEM
If the vehicle has the Magnetic Ride
Control™ suspension system or
Automatic Level Control, this
message displays when the leveling
system is not operating properly.
Have the vehicle serviced by your
dealer.
SERVICE STABILITRAK
If this message displays, it means
there may be a problem with the
StabiliTrak system. If you see this
message, try to reset the system.
Stop; turn off the engine for at least
15 seconds; then start the engine
again. If this message still comes
on, it means there is a problem. You
should see your dealer for service.
The vehicle is safe to drive;
however, you do not have the
benefit of StabiliTrak, so reduce
your speed and drive accordingly.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
328 Vehicle Care
On some vehicles, when the system
has calculated that oil life has been
diminished, a CHANGE ENGINE
OIL SOON message comes on to
indicate that an oil change is
necessary. SeeEngine Oil
Messages 0169. Change the oil as
soon as possible within the next
1 000 km (600 mi). It is possible that,
if driving under the best conditions,
the oil life system might indicate that
an oil change is not necessary for
up to a year. The engine oil and
filter must be changed at least once
a year and, at this time, the system
must be reset. For vehicles without
the CHANGE ENGINE OIL SOON
message, an oil change is needed
when the OIL LIFE REMAINING
percentage is near 0%. Your dealer
has trained service people who will
perform this work and reset the
system. It is also important to check
the oil regularly over the course of
an oil drain interval and keep it at
the proper level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi) since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To
reset the engine oil life system:
1. Display the OIL LIFE REMAINING on the DIC. If the
vehicle does not have DIC
buttons, the vehicle must be in
P (Park) to access this display.
See Driver Information Center
(DIC) (Base Level) 0158 or
Driver Information Center (DIC)
(Uplevel) 0160.
2. Press and hold
V, or the trip
odometer reset stem if the
vehicle does not have DIC
buttons, for several seconds.
The oil life will change
to 100%. The oil life system can also be reset
as follows:
1. Turn the ignition to ON/RUN with the engine off.
2. Fully press the accelerator pedal slowly three times within
five seconds.
3. Display the OIL LIFE REMAINING on the DIC. If the
display shows 100%, the
system is reset.
If the vehicle has a CHANGE
ENGINE OIL SOON message and it
comes back on when the vehicle is
started and/or the OIL LIFE
REMAINING is near 0%, the engine
oil life system has not been reset.
Repeat the procedure.
Automatic Transmission
Fluid
For a heavy-duty Suburban, see the
Suburban Heavy-Duty Package
supplement.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Vehicle Care 347
Headlamp Aiming
Headlamp aim has been preset and
should need no further adjustment.
If the vehicle is damaged in a crash,
the headlamp aim may be affected.
If adjustment to the headlamps is
necessary, see your dealer.
Bulb Replacement
For the proper type of replacement
bulbs, seeReplacement
Bulbs 0351.
For any bulb-changing procedure
not listed in this section, contact
your dealer.
Halogen Bulbs
{Warning
Halogen bulbs have pressurized
gas inside and can burst if you
drop or scratch the bulb. You or
others could be injured. Be sure
to read and follow the instructions
on the bulb package.
High Intensity Discharge
(HID) Lighting
{Warning
The High Intensity Discharge
(HID) lighting system operates at
a very high voltage. If you try to
service any of the system
components, you could be
seriously injured. Have your
dealer or a qualified technician
service them.
After an HID headlamp bulb has
been replaced, the beam might be a
slightly different shade than it was
originally. This is normal.
LED Lighting
This vehicle has several LED lamps.
For replacement of any LED lighting
assembly, contact your dealer.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
374 Vehicle Care
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to
purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor Sensor
Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:1. Set the parking brake.
2. Turn the ignition to ON/RUN with the engine off or place the
vehicle power mode in ON/
RUN/START.
3. Uplevel DIC Only: Make sure the Tire Pressure info page
option is turned on. The info
pages on the DIC can be
turned on and off through the Settings menu. See
Driver
Information Center (DIC) (Base
Level) 0158 orDriver
Information Center (DIC)
(Uplevel) 0160.
4. If the vehicle has an uplevel DIC, use the DIC controls on
the right side of the steering
wheel to scroll to the Tire
Pressure screen under the DIC
info page.
If the vehicle has a base level
DIC, use the trip odometer
reset stem to scroll to the Tire
Pressure screen.
5. If the vehicle has an uplevel DIC, press and hold
Vin the
center of the DIC controls.
If the vehicle has a base level
DIC, press and hold the trip
odometer reset stem for about
five seconds. A message
asking if the process should
begin should appear. Select
yes and press the trip
odometer reset stem to confirm
the selection. The horn sounds twice to
signal the receiver is in relearn
mode and the TIRE
LEARNING ACTIVE message
displays on the DIC screen.
6. Start with the driver side front tire.
7. Place the relearn tool against the tire sidewall, near the valve
stem. Then press the button to
activate the TPMS sensor.
A horn chirp confirms that the
sensor identification code has
been matched to this tire and
wheel position.
8. Proceed to the passenger side front tire, and repeat the
procedure in Step 7.
9. Proceed to the passenger side rear tire, and repeat the
procedure in Step 7.
10. Proceed to the driver side rear tire, and repeat the procedure
in Step 7. The horn sounds two
times to indicate the sensor
identification code has been
matched to the driver side rear
tire, and the TPMS sensor

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
Service and Maintenance 413
a year and the oil life system must
be reset. Your trained dealer
technician can perform this work.
If the engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 mi since the
last service. Reset the oil life
system when the oil is changed.
SeeEngine Oil Life System 0327.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. See Tire
Rotation 0375.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil 0325 andEngine Oil Life
System 0327.
. Check engine coolant level. See
Engine Coolant 0333.
. Check windshield washer fluid
level. See Washer Fluid 0338. .
Visually inspect windshield wiper
blades for wear, cracking,
or contamination. See Exterior
Care 0402. Replace worn or
damaged wiper blades. See
Wiper Blade
Replacement 0345.
. Check tire inflation pressures.
See Tire Pressure 0369.
. Inspect tire wear. See Tire
Inspection 0375.
. Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/
Filter 0331.
. Inspect brake system. See
Exterior Care 0402.
. Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear
at least once a year. See
Exterior Care 0402. Lubricate
the suspension and steering
components at least every other
oil change (if equipped with
grease fittings). .
Check restraint system
components. See Safety System
Check 090.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
. Lubricate body components. See
Exterior Care 0402.
. Check starter switch. See Starter
Switch Check 0344.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function
Check 0344.
. Check ignition transmission lock.
See Ignition Transmission Lock
Check 0344.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism
Check 0345.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9955986) - 2017 - crc - 7/5/16
440 Customer Information
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510 or
write to: Transport Canada
Road Safety Branch
80 rue Noel
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.