ignition CHEVROLET SUBURBAN 2019 Owners Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Vehicle Care 391
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
7. Shift the transfer case to N (Neutral). See Four-Wheel
Drive 0239.
8. Turn the ignition off.
After towing, see “Shifting Out of
N (Neutral)” underFour-Wheel Drive
0 239.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0413.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
(Continued)

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Service and Maintenance 405
.Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.
. Lubricate body components. See
Exterior Care 0391.
. Check starter switch. See Starter
Switch Check 0328.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function Check
0329.
. Check ignition transmission lock.
See Ignition Transmission Lock
Check 0329. .
Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check
0 329.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. If the hold
open is low, service the gas
strut. See Gas Strut(s) 0331.
. Inspect sunroof track and seal,
if equipped. See Sunroof062. .
Verify spare tire key lock
operation and lubricate as
needed. See Tire Changing
0 371.
. Visually inspect the spare tire to
ensure that it is tightly stowed
under the vehicle. Push, pull,
and try to turn the tire. If the
spare tire moves, tighten as
necessary. Verify that the wheel
retainer plate compression
spring is fully compressed. See
Tire Changing 0371.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
OnStar 437
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
OnStar 439
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0298. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12460269) - 2019 - CRC - 9/11/18
Index 449
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 141
Charging System Light . . . . . . . . . 155
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 155
Ignition Transmission Lock . . . 329
Child Restraints Infants and Young Children . . . 108
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . .114
Older Children . . . . . . . . . . . . . . . . 107
Securing . . . . . . . . . . . . 122, 124, 125
Systems . . . . . . . . . . . . . . . . . . . . . . . 111
Child-View Mirror . . . . . . . . . . . . . . . . 59
Circuit Breakers . . . . . . . . . . . . . . . . 337
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 391
Interior Care . . . . . . . . . . . . . . . . . . 396
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 194
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Cluster, Instrument . . . . . . . . . . . . . 145
Collision Damage Repair . . . . . . . 428
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 128
Compass . . . . . . . . . . . . . . . . . . . . . . . 138 Connected Services
Connections . . . . . . . . . . . . . . . . . . 444
Diagnostics . . . . . . . . . . . . . . . . . . . 446
Navigation . . . . . . . . . . . . . . . . . . . . 443
Connections Connected Services . . . . . . . . . . 444
Control
Hill Descent . . . . . . . . . . . . . . . . . . 248
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 246
Control Light
Hill Descent . . . . . . . . . . . . . . . . . . 158
Control of a Vehicle . . . . . . . . . . . . . 204
Convenience Net . . . . . . . . . . . . . . . 131
Convex Mirrors . . . . . . . . . . . . . . . . . . 56
Coolant Engine Temperature Gauge . . 151
Cooling . . . . . . . . . . . . . . . . . . . . 194, 198
Cooling System . . . . . . . . . . . . . . . . . 317
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 427
Cruise Control . . . . . . . . . . . . . . . . . . 250 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Cruise Control, Adaptive . . . . . . . . 252
Cupholders . . . . . . . . . . . . . . . . . . . . . 128
Customer Assistance . . . . . . . . . . . 424 Offices . . . . . . . . . . . . . . . . . . . . . . . . 423 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 424
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 431
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 421
D
Damage Repair, Collision . . . . . . . 428
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 434
OnStar . . . . . . . . . . . . . . . . . . . . . . . 434
Data Recorders, Event . . . . . . . . . 433
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 186
Defensive Driving . . . . . . . . . . . . . . . 204
Delayed Locking . . . . . . . . . . . . . . . . . 45
Diagnostics
Connected Services . . . . . . . . . . 446
Distracted Driving . . . . . . . . . . . . . . . 203
Dome Lamps . . . . . . . . . . . . . . . . . . . 189
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 162
Delayed Locking . . . . . . . . . . . . . . . . 45
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-12460269) - 2019 - CRC - 9/11/18
452 Index
Headlamps (cont'd)Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . 186
Flash-to-Pass . . . . . . . . . . . . . . . . . 186
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 333
High-Beam On Light . . . . . . . . . . 161
High/Low Beam Changer . . . . . 185
Lamps On Reminder . . . . . . . . . 162
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 74
Steering Wheel . . . . . . . . . . . . . . . 135
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Heated Mirrors . . . . . . . . . . . . . . . . . . . 58
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 226
Heating . . . . . . . . . . . . . . . . . . . . 194, 198
High-Beam On Light . . . . . . . . . . . . 161
High-Speed Operation . . . . . . . . . . 356
Hill and Mountain Roads . . . . . . . . 212
Hill Descent Control (HDC) . . . . . 248
Hill Descent Control Light . . . . . . . 158
Hill Start Assist (HSA) . . . . . . . . . . 246
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 84
HVAC . . . . . . . . . . . . . . . . . . . . . . 194, 198
I
Ignition Positions . . . . . . . . . . 220, 222
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 329
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 55
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 159
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . 108
Information Publication Ordering . . . . . . . . . . 431
Infotainment . . . . . . . . . . . . . . . . . . . . 193
Infotainment System . . . . . . . . . . . . 434
Instrument Cluster . . . . . . . . . . . . . . 145
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 128
Instrument Panel Overview . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . 59
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 381
K
Keyless Entry
Remote (RKE) System . . . . . 34, 40
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 29, 30
L
Labeling, Tire Sidewall . . . . . . . . . . 350
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . 188
Daytime Running (DRL) . . . . . . 186
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 189
Exterior Controls . . . . . . . . . . . . . . 183
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 185
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 192
Front Turn Signal . . . . . . . . . . . . . 334
License Plate . . . . . . . . . . . . . . . . . 336
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . 155
On Reminder . . . . . . . . . . . . . . . . . 162
Reading . . . . . . . . . . . . . . . . . . . . . . 190
Lane Change Alert (LCA) . . . . . . . 269
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 271
Lane Keep Assist (LKA) . . . . . . . . 271
Lane Keep Assist Light . . . . . . . . . 159