service CHEVROLET SUBURBAN 2019 User Guide

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
50 Keys, Doors, and Windows
time. If this occurs, the liftgate can
still be operated manually. Select
OFF on the liftgate switch.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue
to completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
Driver Information Center (DIC)
messages and make sure the
liftgate is closed and latched before
driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. Remove any excess weight.
A repetitive chime will sound while
the falling liftgate detection feature
is operating. If the liftgate continues
to automatically close after opening,
see your dealer for service before
using the power liftgate.Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activate
the falling liftgate detection feature.
Allow the liftgate to complete its
operation and wait a few seconds
before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate. This will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents theliftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against a
sensor, the liftgate will reverse
direction and stop at a partially open
position. The liftgate will remain
open until it is activated again or
closed manually.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate button. Manually
adjust the liftgate position if
needed.
3. Press and hold
lon the
bottom edge of the liftgate next
to the latch on the outside of
the liftgate until the turn signals

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Keys, Doors, and Windows 55
Intrusion and Inclination
Sensors Disable Switch
It is recommended that the intrusion
and inclination sensors be
deactivated if pets are left in the
vehicle or the vehicle is being
transported.
With the vehicle off, press
oin
the front overhead console to turn
off the feature. The indicator light will come on
momentarily, indicating that these
sensors have been disabled until
the next time the alarm system is
armed.
Immobilizer
See
Radio Frequency Statement
0 431.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off. The system is automatically
disarmed when the ignition is turned
from off to on.
The security light, in the instrument
cluster, comes on if there is a
problem with arming or disarming
the theft-deterrent system.
When trying to start the vehicle, the
security light comes on briefly when
the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. It may be
necessary to check the fuse. See
Fuses and Circuit Breakers
0337.
If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
70 Seats and Restraints
.Tilt the top of the control forward
to raise.
Memory Seats
If equipped, memory seats allow two
drivers to save and recall their
unique seat positions for driving the
vehicle, and a shared exit position
for getting out of the vehicle. Other
feature positions may also be
saved, such as power mirrors and
power steering wheel, if equipped.
Memory positions are linked to RKE
transmitter 1 or 2 for automatic
memory recalls. Before saving, adjust all available
memory feature positions. Turn the
ignition on and then press and
release SET; a beep will sound.
Then immediately press and hold 1,
2, or
B(Exit) until two beeps
sound. To manually recall these
positions, press and hold 1, 2, or
B
until the saved position is reached.
Follow the instructions under
“Saving Memory Positions.”
The vehicle identifies the current
driver ’s RKE transmitter number
(1–8). See Remote Keyless Entry
(RKE) System Operation (Keyless
Access) 034 orRemote Keyless
Entry (RKE) System Operation (Key
Access) 040. Only RKE
transmitters 1 and 2 can be used for
automatic memory recalls. A Driver
Information Center (DIC) welcome
message indicating the transmitter
number may display for the first few
ignition cycles following a
transmitter change. For Auto
Memory Recall to work properly,
save the positions to the memory
button (1 or 2) matching the RKE
transmitter number displayed in the DIC welcome message. Carry the
linked RKE transmitter when
entering the vehicle.
Memory adjustments may not be
available upon delivery or after
service until steps in
“Saving
Memory Positions” section are
performed.
Vehicle Personalization Settings
. To have the Auto Memory Recall
movement begin when the
vehicle is started, select the
Settings menu, then Vehicle,
then Comfort and Convenience,
and then Auto Memory Recall.
Select On or Off. See “Auto
Memory Recall” later in this
section.
. To begin Easy Exit Recall
movement when the ignition is
turned off and the driver door is
opened, or when the ignition is
turned off with the driver door
already opened, select the
Settings menu, then Vehicle,
then Comfort and Convenience,

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
72 Seats and Restraints
Auto Memory Recall
The vehicle identifies the number of
the current driver’s RKE transmitter
(1–8). See Remote Keyless Entry
(RKE) System Operation (Keyless
Access) 034 orRemote Keyless
Entry (RKE) System Operation (Key
Access) 040. If the RKE transmitter
is 1 or 2, and Auto Memory Recall is
programmed on in vehicle
personalization, the positions saved
to the same memory button number
1 or 2 are automatically recalled
when the ignition is turned on,
or turned from off to ACC/
ACCESSORY. RKE transmitters 3–8
will not provide automatic memory
recalls.
To turn Auto Memory Recall on or
off, see "Vehicle Personalization
Settings" previously in this section
and Vehicle Personalization 0172.
The shift lever must be in P (Park)
to start Auto Memory Recall. Auto
Memory Recall will complete if the
vehicle is shifted out of P (Park)
prior to reaching the saved memory
position. To stop Auto Memory Recall
movement, turn the ignition off or
press any of the following controls:
.
Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped
If the saved memory seat position
does not automatically recall or
recalls to the wrong positions, the
driver ’s RKE transmitter number (1
or 2) may not match the memory
button number that positions were
saved to. Try saving the position to
the other memory button or try the
other RKE transmitter.
Easy Exit Recall
Easy Exit Recall is not linked to an
RKE transmitter. The position saved
to
Bis used for all drivers. To turn
Easy Exit Recall on or off, see
"Vehicle Personalization Settings"
previously in this section and
Vehicle Personalization 0172. If turned on, the position saved to
Bis automatically recalled when
one of the following occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open.
To stop Easy Exit Recall movement,
press any of the following memory
controls:
. Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel,
if equipped
Obstructions
If something has blocked the driver
seat and/or power steering wheel
while recalling a memory position,
the recall may stop. Remove the
obstruction and try the recall again.
If the memory position still does not
recall, see your dealer for service.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
100 Seats and Restraints
fuel system after the airbags inflate.
The feature may also activate,
without airbag inflation, after an
event that exceeds a predetermined
threshold. After turning the ignition
off and then on again, the fuel
system will return to normal
operation; the doors can be locked,
the interior lamps can be turned off,
and the hazard warning flashers can
be turned off using the controls for
those features. If any of these
systems are damaged in the crash
they may not operate as normal.
{Warning
A crash severe enough to inflate
the airbags may have also
damaged important functions in
the vehicle, such as the fuel
system, brake and steering
systems, etc. Even if the vehicle
appears to be drivable after a
moderate crash, there may be
concealed damage that could
make it difficult to safely operate
the vehicle.(Continued)
Warning (Continued)
Use caution if you should attempt
to restart the engine after a crash
has occurred.
In many crashes severe enough to
inflate the airbag, windshields are
broken by vehicle deformation.
Additional windshield breakage may
also occur from the front outboard
passenger airbag.
. Airbags are designed to inflate
only once. After an airbag
inflates, you will need some new
parts for the airbag system.
If you do not get them, the
airbag system will not be there
to help protect you in another
crash. A new system will include
airbag modules and possibly
other parts. The service manual
for the vehicle covers the need
to replace other parts.
. The vehicle has a crash
sensing and diagnostic module
which records information
after a crash. See
Vehicle Data Recording and
Privacy 0433 andEvent Data
Recorders 0433.
. Let only qualified technicians
work on the airbag systems.
Improper service can mean that
an airbag system will not work
properly. See your dealer for
service.
Passenger Sensing
System
The vehicle has a passenger
sensing system for the front
outboard passenger position. The
passenger airbag status indicator
will light on the overhead console
when the vehicle is started.
United States

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
102 Seats and Restraints
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if:
.The front outboard passenger
seat is unoccupied.
. The system determines an infant
is present in a child restraint.
. A front outboard passenger
takes his/her weight off of the
seat for a period of time.
. There is a critical problem with
the airbag system or the
passenger sensing system.
When the passenger sensing
system has turned off the front
outboard passenger frontal airbag,
the OFF indicator will light and stay
lit as a reminder that the airbag is
off. See Passenger Airbag Status
Indicator 0154.
The passenger sensing system is
designed to turn on the front
outboard passenger frontal airbag
anytime the system senses that a
person of adult size is sitting
properly in the front outboard
passenger seat. When the passenger sensing
system has allowed the airbag to be
enabled, the ON indicator will light
and stay lit as a reminder that the
airbag is active.
For some children, including
children in child restraints, and for
very small adults, the passenger
sensing system may or may not turn
off the front outboard passenger
frontal airbag, depending upon the
person's seating posture and body
build. Everyone in the vehicle who
has outgrown child restraints should
wear a seat belt properly
—whether
or not there is an airbag for that
person.
{Warning
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
(Continued)
Warning (Continued)
away. SeeAirbag Readiness
Light 0153 for more information,
including important safety
information.
If the On Indicator Is Lit for a
Child Restraint
The passenger sensing system is
designed to turn off the front
outboard passenger frontal airbag if
the system determines that an infant
is present in a child restraint. If a
child restraint has been installed
and the ON indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
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Seats and Restraints 105
Warning (Continued)
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0431.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
(Continued)
Warning (Continued)
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, airbag wiring, or front
center console .
Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger's seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim, or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort enhancing pad
or device, installed under or on top

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
106 Seats and Restraints
of the seat fabric, could also
interfere with the operation of the
passenger sensing system. This
could either prevent proper
deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly
turning off the passenger airbag(s).
SeePassenger Sensing System
0 100.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires
and Wheels 0366 for additional
important information.
If the vehicle must be modified
because you have a disability and
you have questions about whether
the modifications will affect the
vehicle's airbag system, or if you
have questions about whether the
airbag system will be affected if the
vehicle is modified for any other
reason, call Customer Assistance.
See Customer Assistance Offices
0 423.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light 0153.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag
may not work properly. Do not
open or break the airbag
coverings. If there are any
opened or broken airbag
coverings, have the airbag
covering and/or airbag module
replaced. For the location of the
airbags, see Where Are the
Airbags? 096. See your dealer
for service.
Replacing Airbag System
Parts after a Crash
{Warning
A crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not properly protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible.
If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light 0153.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
138 Instruments and Controls
in R (Reverse), and the front
windshield wiper is performing
interval wipes, then the rear wiper
automatically performs interval
wipes.
This feature can be turned on or off.
SeeVehicle Personalization 0172.
The windshield washer reservoir is
used for the windshield and the rear
window. Check the fluid level in the
reservoir if either washer is not
working. See Washer Fluid 0323.
Compass
The vehicle may have a compass
display on the Driver Information
Center (DIC). The compass receives
its heading and other information
from the Global Positioning
System (GPS) antenna, StabiliTrak/
Electronic Stability Control (ESC),
and vehicle speed information.
The compass system is designed to
operate for a certain number of
miles or degrees of turn before
needing a signal from the GPS
satellites. When the compass
display shows CAL, drive the vehicle for a short distance in an
open area where it can receive a
GPS signal. The compass system
will automatically determine when a
GPS signal is restored and provide
a heading again.
Clock
Setting the Time and Date with
Center Stack Controls
To set the time or date:
1. Select SETTINGS from the Home Page, then select Time
and Date.
2. Select the desired function.
3. Turn the MENU knob to increase or decrease the value.
4. Press the MENU knob to go to the next value. After the last
value is selected, the system
will update and return to the
Settings menu. Press
oBACK
to go to the last menu and
save the changes.
Auto Set requires an active OnStar
or connected service plan. If auto timing is set, the time
displayed on the clock may not
update immediately when driving
into a new time zone.
To set the clock display:
1. Select SETTINGS from the Home Page, then select Time
and Date.
2. Select Clock Display.
3. Turn the MENU knob to Off or On.
4. Press the MENU knob to select.
Press
oBACK to go to the last
menu and save the changes.
Setting the Time and Date with
Infotainment Display Controls
To set the time:
1. Touch SETTINGS on the Home Page, then touch Time
and Date.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-12460269) - 2019 - CRC - 9/11/18
Instruments and Controls 139
2. Touch Set Time, then touch«
orªto increase or decrease
hours, minutes, and AM or PM.
Touch 12–24 Hr for 12 or
24 hour clock.
3. Touch
Sto go back to the
previous menu.
Auto Set requires an active OnStar
or connected service plan.
If auto timing is set, the time
displayed on the clock may not
update immediately when driving
into a new time zone.
To set the date: 1. Touch SETTINGS on the Home Page, then touch Time
and Date.
2. Touch Set Date, then touch
«
orªto increase or decrease
month, day, or year.
3. Touch
Sto go back to the
previous menu. To set the clock display:
1. Touch SETTINGS on the Home Page, then touch Time
and Date.
2. Touch Clock Display, then touch Off or On to turn the
clock display off or on.
3. Touch
Sto go back to the
previous menu.
Power Outlets
Power Outlets 12-Volt Direct
Current
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone, MP3
player, etc.
The vehicle may have up to five
accessory power outlets:
Vehicles with a Center Console
. One in front of the cupholders on
the center console
. One inside the center storage
console .
One on the rear of the center
storage console
. One in the third row seat on the
driver side
. One in the rear cargo area on
the passenger side
Vehicles with Bench Seats
. One on the center stack below
the climate control system
. One in the storage area on the
bench seat
. One on the rear of the center
armrest storage
. One in the third row seat area on
the driver side
. One in the rear cargo area on
the passenger side
Lift the cover to access and replace
when not in use.