CHEVROLET SUBURBAN 2020 Get To Know Guide

11
Push to Talk
Press to answer an incoming call or to use natural voice recognitionF with the audio, BluetoothF or navigationF system. Press and hold to activate voice pass-thru or Siri® Eyes FreeF on a paired cell phone.
End Call/Mute
Press to end or decline a call. Press to mute/unmute the speakers.
Volume (behind right side of steering wheel)
Press the top or bottom button to adjust the volume.
Next/Previous Favorite Station (behind left side of steering wheel)
Press the top or bottom button to display the current station or track. Press the top or bottom button again to go to the next or previous favorite radio station or track.Next/Previous Favorite Station button shown. Volume button is located behind the right side of the steering wheel.
AUDIO STEERING WHEEL CONTROLS
See your Infotainment System Manual.
DOME LAMPS
OFF
Press to turn off the lamps at all times, even when a door is open.
DOOR
Press to have the lamps turn on automati-cally when a door is open.
ON
Press to turn on all dome lamps.
INSTRUMENT PANEL LIGHTING
Instrument Panel Brightness
Rotate the thumbwheel on the left side of the instrument panel to adjust the instru-ment panel lighting.
LIGHTING
See Lighting in your Owner’s Manual.
F Optional equipment

12
BACK Move back one level in the menus
Home page
Eject disc
Interaction Selector: Touch to display the favorites list
TUNE/MENU Tune radio stations/Open and select menus
ApplicationsF: Touch a screen icon to access an application
Additional Pages: Touch to view additional pages of applications (if available)
Power/ Volume
MEDIA Select USB, Bluetooth, AUX
Open/Close the storage compartment
RADIO Select AM, FM, XMF
SEEK Previous/Next radio station or track
Refer to your Owner’s Manual for important information about using the infotainment system while driving.
CHEVROLET INFOTAINMENT WITH
8-INCH* SCREEN & NAVIGATIONF
F Optional equipment *Screen measured diagonally
The infotainment system uses a Bluetooth or USB connection to link to a \
compatible device, such as a smartphone, cell phone, USB flash drive or portable \
audio player/iPod®, and offers hands-free voice control. For assistance, contact Customer As\
sistance at 1-855-4-SUPPORT (1-855-478-7767) or visit my.chevrolet.com/learn.
Infotainment System with NavigationF shown

13F Optional equipment *Screen measured diagonally
MANAGING HOME PAGE ICONS
The Home page icons can be arranged in any order.
1. Press the Home button.
2. To enter edit mode, touch and hold the Home page icon to move.
3. Continue holding the icon and drag it to the desired position, and then \
release.
4. Press the Home button to exit edit mode.
STORING FAVORITES
Up to 60 radio stations from all bands (AM, FM or SiriusXMF), media (song, artist, album, and genre with device connected to a USB port), phone contacts and navi\
gation destina-tionsF can be stored in any order.
1. Select the desired radio station, media favorite, navigation destination\
or contact.
2. Touch and drag up the Interaction Selector at the bottom of the screen to display the favorite screen buttons.
3. Touch and hold one of the favorite screen buttons until a beep is heard,\
indicating it is stored.
4. Repeat the steps to store another favorite item.
To change the number of favorites displayed, go to Settings > Radio.
NATURAL VOICE RECOGNITION
Control the music source and make phone calls hands-free (after pairing\
your Bluetooth-enabled phone) using the natural voice recognition system.
1. Press the Push to Talk button on the steering wheel.
2. The radio will play a prompt followed by a beep.
3. After the beep, say what you want it to do using natural speech. (Examples: “Call Amanda” or “Tune 99.5 FM.” Say “Help”\
for assistance.)
APPS
In-vehicle apps — connecting to music, news, weather, travel informat\
ion, sports, enter-tainment and more — are available for download to the radio through t\
he Apps icon on the Home page. Downloading and using the apps requires internet connecti\
vity, and may require a data plan, accessed through the vehicle’s 4G LTE Wi-Fi hots\
pot, if active, or a mobile device hotspot.
TEXT MESSAGE ALERTS
Text message alerts play a text message over the audio system and allow \
a response with a preset message. The text messaging feature must be set up when th\
e cell phone is paired. Messages can be viewed on the infotainment screen only when the \
vehicle is not moving.
Touch Text to view the text message inbox.
See your Infotainment System Manual.
CHEVROLET INFOTAINMENT WITH
8-INCH* SCREEN & NAVIGATIONF

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With the vehicle’s available 4G LTE Wi-Fi hotspot, up to 7 devices (\
smartphones, tablets and laptops) can be connected to high-speed internet.
To retrieve the SSID and password for the hotspot, go to Settings > Wi-F\
i > Manage Wi-Fi Networks.
Note: For more information on use and system limitations, visit my.chevrolet.com/learn.
See Instruments and Controls in your Owner’s Manual.
4G LTE WI-FI® HOTSPOT
Refer to your Owner’s Manual for important information about using the Bluetooth system while driving.
Before using a Bluetooth-enabled device in the vehicle, it must be paire\
d with the in-vehicle Bluetooth system. The pairing process is disabled when the ve\
hicle is moving. Not all devices will support all functions. For more information, visit my.chevrolet.com/learn.
PAIR A PHONE
1. To use voice recognition, press the Push to Talk button; after the beep, say “Pair phone,” or use the MENU knob or the infotainment screen to select the Phone icon > Phones > Pair Device.
2. Start the pairing process on the phone. From your phone’s Bluetooth s\
ettings, select the name shown on the infotainment screen.
3. Confirm the codes that appear on the infotainment screen and the phone\
.
4. When pairing is complete, the phone screen is displayed. Your phone book\
may be downloaded depending on the phone.
STREAMING AUDIO
With a paired device connected via Bluetooth, press the MEDIA button until Bluetooth is displayed on the touch screen to stream audio from the device. For fu\
ll control of the device, connect it to a USB port.
See your Infotainment System Manual.
The Wireless Charging system for mobile devices is located on the storag\
e tray on top of the center console. To check mobile device compatibility, visit my.chevrolet.com/learn. See your phone retailer for details on required phone accessories.
1. The vehicle must be on or Retained Accessory Power must be active.
2. Remove all objects from the charging pad.
3. Place the device, face up, on the symbol on the pad, aligned with the rear rib.
4. Move the device slowly until the charging symbol displays on the infotainment screen. If not charging, remove the device for 3 seconds and rotate it 1\
80 degrees.
See Instruments and Controls in your Owner’s Manual.
BLUETOOTH® SYSTEM
WIRELESS CHARGINGF
F Optional equipment

15
The system includes a Blu-ray/DVD/CD player, two USB ports, HDMI/MHL inp\
ut, wireless digital headphones, a remote control, and two screens on Suburban models\
.
Press the release button to open the video screen. Push up the screen when not in use. The screen turns on/off automatically.
Use the remote control to select the same or a dif-ferent source for each screen from the rear seats.
To access the Rear Seat Entertainment controls from the front seat, select Video on the Home page.
See your Infotainment System Manual.
REAR SEAT ENTERTAINMENT SYSTEMF
F Optional equipment
TEEN DRIVER
Teen Driver Mode allows multiple keys to be registered for beginning dri\
vers. When active, the system automatically activates certain safety systems, allow\
s setting of some features, and limits the use of others. An in-vehicle Report Card r\
ecords vehicle data about driving behavior. When the vehicle is started with a register\
ed key, a Driver Information Center message displays that Teen Driver is active.
To create a Personal Identification Number, register a key, change Tee\
n Driver Mode settings, or access the Report Card, go to Settings > Teen Driver.
See your Infotainment System Manual.
APPLE CARPLAY™
ANDROID AUTO™
Apple CarPlay capability is available through a compatible smartphone us\
ing the Projection icon on the Home page of the infotainment system. No app is r\
equired.
1. Connect your compatible phone by plugging the Lightning cable into a USB\
data port. Use your device’s factory-provided Lightning cable. Aftermarket cable\
s may not work.
2. The Projection icon will change to Apple CarPlay. Touch the Apple CarPla\
y icon to have your apps displayed.
For more information, call 1-855-478-7767 or visit my.chevrolet.com/learn.
See your Infotainment System Manual.
Android Auto capability is available through a compatible smartphone usi\
ng the Projection icon on the Home page of the infotainment system.
1. Download the Android Auto app to your phone from the Google Play Store.
2. Connect your compatible phone by plugging the phone USB cable into a USB\
data port. Use your device’s factory-provided USB cable. Aftermarket cables may \
not work.
3. The Projection icon will change to Android Auto. Touch the Android Auto \
icon to have your apps displayed.
For more information, call 1-855-478-7767 or visit my.chevrolet.com/learn.
See your Infotainment System Manual.

16F Optional equipment
Some vehicle features can be customized using the audio controls and men\
us or the touch screen buttonsF.
CHANGING VEHICLE SETTINGS
The Vehicle Settings menu may include Climate and Air Quality, Collision/Detection Systems, Comfort and Convenience, Lighting, Power Door Locks, and Remote Lock/Unlock/Start.
Use the MENU knob or the touch screen to:
1. Select Settings on the Home page.
2. Select Vehicle.
3. Select the desired menu item.
4. Select the desired feature and setting. Settings are saved automatically\
.
5. Select BACK to exit each menu.
Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. The driver should remain attentive to traffi\
c, surroundings and road conditions at all times. Read your Owner’s Manual for important feature limitations and information.
SAFETY ALERT SEATF – The driver’s seat pulses — left side, right side, or simulta\
neously — to alert the driver of the direction of potential hazards.
Audible notification may be selected instead of Safety Alert Seat pulsing notification. To change the alert setting, go to Settings > Vehicle > Collision/Detection Systems > Alert Type.
FORWARD COLLISION ALERTF – The Vehicle Ahead Indicator is green when a vehicle is detect-ed and is amber when following a vehicle ahead much too closely. When approaching a vehicle directly ahead too rapidly, a red alert flashes on the windshield and the Safety Alert Seat pulses or rapid beeps sound (if selected).
Press the Collision Alert button on the left side of the steering wheel to set the alert timing to Far, Medium, or Ne\
ar. This is also the Adaptive Cruise Control–AdvancedF following gap setting. The setting is displayed on the Driver Information Center.
To set the Forward Collision Alert and Automatic Emergency Braking syste\
ms to Alert and Brake, Alert, or Off, go to Settings > Vehicle > Collision/Detection\
Systems > Forward Collision System.
VEHICLE CUSTOMIZATION
DRIVER ASSISTANCE SYSTEMS
F Optional equipment
See Instruments and Controls in your Owner’s Manual.

17
AUTOMATIC EMERGENCY BRAKINGF – In potential front-end imminent collision situa-tions with detected vehicles, the brakes may be applied, if you have not\
already done so, to help reduce damage or help avoid collisions at very low speeds with v\
ehicles directly ahead. Automatic Emergency Braking works at speeds of 5–50 mph or, if\
also equipped with Adaptive Cruise Control–AdvancedF, at speeds above 2 mph.
To set the Automatic Emergency Braking and Forward Collision Alert syste\
ms to Alert and Brake, Alert, or Off, go to Settings > Vehicle > Collision/Detection\
Systems > Forward Collision System.
LANE KEEP ASSIST WITH LANE DEPARTURE WARNINGF – The system may help you avoid collisions due to unintentional lane departures. The Lane Keep Assist Indicator is green if the system is available to assist. If the vehicle approaches\
a detected lane
marking without using a turn signal in that direction, the system may as\
sist by gently turning the steering wheel and displaying an amber .
If active driver steering is not detected, the amber may flash and the Safety Alert Seat may pulse or beeps may sound (if selected) on the side of the dep\
arture direction as the lane marking is crossed. The Lane Keep Assist system does not con\
tinuously steer the vehicle; the driver needs to steer and be in complete control of the\
vehicle.
Press the Lane Keep Assist button on the left side of the instrument panel to turn the system on or off.
LANE CHANGE ALERT WITH SIDE BLIND ZONE ALERTF – While driving, the system displays a warning symbol on the left or right side mirror when a vehicle is detec\
ted in that side blind zone area or rapidly approaching that area. The warni\
ng symbol flashes if a turn signal is activated when a vehicle has been detected on the sa\
me side.
To turn the system on or off, go to Settings > Vehicle > Collision/Detec\
tion Systems > Lane Change Alert.
REAR VISION CAMERA – When the vehicle is in Reverse, a view of the area behind the vehicle displays on the infotainment system. Vehicle speed must be below\
8 mph.
To turn the Rear Vision Camera Guidelines or Rear Park Assist Symbols on\
or off, go to Settings > Rear Camera.
REAR CROSS TRAFFIC ALERTF – When the vehicle is in Reverse, the system warns of cross-traffic approaching in either direction by displaying a red aler\
t on the infotainment screen and pulsing the left or right side of the Safety Alert Seat or so\
unding 3 beeps (if selected).
To turn the system on or off, go to Settings > Vehicle > Collision/Detec\
tion Systems > Rear Cross Traffic Alert.
FRONTF AND REAR PARK ASSIST – During low-speed parking maneuvers, the system provides “distance to closest object” information on the Driver Information Center and the Safety Alert Seat pulses or a beep sounds (if selected). When an object is very close, the Safety Alert Seat pulses or a continuous beep sounds (if selected).
To turn the system on or off, press the Park Assist button on the left side of the instrument panel.
DRIVER ASSISTANCE SYSTEMS
F Optional equipmentSee Driving and Operating in your Owner’s Manual.

18
SETTING CRUISE CONTROL
1. Press the On/Off button. The Cruise Control symbol will illuminate in white on the instrument cluster.
2. When traveling at the desired speed, press the SET– button to set the speed. The symbol will illuminate in green on the instrument cluster.
ADJUSTING CRUISE CONTROL
RES+ Resume/Accelerate
Press to resume a set speed.
When the system is active, press once to increase speed 1 mph; press and hold to continue increasing speed.
SET– Set/Coast
When the system is active, press once to decrease speed 1 mph; press and hold to continue decreasing speed.
Cancel
Press to cancel the Cruise Control without erasing the set speed from me\
mory.
Pressing the brake pedal also will cancel the Cruise Control.
The set speed is erased when Cruise Control or the vehicle ignition is t\
urned off.
ADAPTIVE CRUISE CONTROL–ADVANCEDF
The system enhances regular Cruise Control to maintain a following gap —\
the time between your vehicle and a vehicle detected directly ahead — by accel\
erating or braking automatically while you continue to steer.
SELECTING THE FOLLOWING GAP
Press the Following Gap button on the left side of the steering wheel to set a
following gap of Far, Medium or Near. This is also the Forward Collision AlertF setting.
See Driving and Operating in your Owner’s Manual.
Hill Descent Control sets and maintains vehicle speed from 1–19 mph w\
hile descending a steep incline in a forward or reverse gear.
1. Press the Hill Descent Control button on the left side of the instrument panel. Vehicle speed must be below 31 mph to enable the system. The Hill Descen\
t Control symbol will illuminate on the instrument cluster.
2. Increase or decrease speed by applying the accelerator or brake pedal, o\
r use the Cruise Control +/– buttons. The adjusted speed becomes the new set sp\
eed. The
symbol flashes when the brakes are being applied to maintain vehicle s\
peed.
See Driving and Operating in your Owner’s Manual.
HILL DESCENT CONTROLF
CRUISE CONTROL
F Optional equipment

19
The traction control system limits wheelspin and the StabiliTrak® stability control system assists with directional control of the vehicle in difficult driving c\
onditions. Both systems turn on automatically every time the vehicle is started.
Turn off traction control if the vehicle is stuck and rocking the vehicl\
e is required.
Press the Traction Control/StabiliTrak Off button on the left side of the instrument panel to turn traction control off or on. The Traction Control Off light will illuminate on the instrument cluster when the system is off.
See Driving and Operating in your Owner’s Manual.
The ITBC system can be used to adjust the amount of power output, or Trailer Gain, available to the trailer brakes. The control panel is located on the left side of the instrument panel. ITBC information is displayed on the Driver Information Center.
Adjust the Trailer Gain by pressing the +/– adjustment buttons on the control panel.
Squeeze the levers together (left lever does not move) on the control panel to manually apply the trailer brakes.
See Driving and Operating in your Owner’s Manual.
The Low Tire Pressure warning light on the instrument cluster illuminates when one or more of the vehicle’s tires is significantly underinflated. Fi\
ll the tires to the proper tire pressures listed on the Tire and Loading Information label, located belo\
w the driver’s door latch. Current tire pressures can be viewed on the Driver Information Center.
The Tire Fill Alert provides visual and audible alerts to help when infl\
ating a tire to the recommended tire pressure (does not apply to spare tire). When the rec\
ommended
pressure is reached, the horn sounds and the turn signals change from fl\
ashing to solid.
Refer to your Owner’s Manual for information about normal monthly tire maintenance.
See Vehicle Care in your Owner’s Manual.
The Tow/Haul Mode adjusts the transmission shifts to reduce shift cyclin\
g, such as when towing or hauling heavy loads or driving on steep grades.
Press the Tow/Haul Mode button on the end of the shift lever to turn the system on or off.
See Driving and Operating in your Owner’s Manual.
TRACTION CONTROL AND STABILITRAK SYSTEMS
INTEGRATED TRAILER BRAKE CONTROL (ITBC)F
TIRE PRESSURE MONITOR WITH TIRE FILL ALERT
TOW/HAUL MODE
F Optional equipment

20
1-800-CHEV-USA (1-800-243-8872) TTY Users: 1-888-889-2438
As the owner of a new Chevrolet, you are automatically enrolled in the C\
hevrolet Roadside Assistance program for up to 5 years/60,000 miles, whichever oc\
curs first, at no expense to you. Chevrolet’s Roadside Assistance toll-free numbe\
r is staffed by a team of trained advisors who are available 24 hours a day, 365 days a ye\
ar, to contact a
service provider for light services (fuel delivery, jump-starts, flat\
tire and lock-outs) or make arrangements to tow your vehicle to the nearest Chevrolet dealer fo\
r any repairs.
OnStar Roadside Assistance
If you have a current OnStar Safety & Security plan, push the blue OnStar button or red Emergency button to get the help you need. An OnStar advisor will use GPS technol\
ogy to pinpoint your vehicle location and contact the nearest service provid\
er.
To learn more about OnStar services, press the blue OnStar button, visit onstar.com, call 1-888-4-ONSTAR (1-888-466-7827), or refer to your Owner’s Manual.
Get to know your vehicle inside and out with the Chevrolet Owner Center.\
Check out personalized information including an online Owner’s Manual and helpf\
ul how-to videos, track your service history and warranty status, manage your OnStar and C\
onnected Services vehicle plans, review your current Vehicle Diagnostics report (\
active service account required) and more. Create an account today at my.chevrolet.com.
Download the myChevrolet app to your compatible smartphone (or device)\
and, if your vehicle is properly equipped, you can start or turn off your engine, loc\
k or unlock your doors, view key diagnostic information, set parking information and more\
.
The app is available on select Apple and Android devices. Service availa\
bility, features and functionality vary by vehicle, device and data plan. Device data con\
nection required. Visit onstar.com for more details. Download the mobile app from your compatible mobile device’s app store.
ROADSIDE ASSISTANCE
CHEVROLET OWNER CENTER
MYCHEVROLET MOBILE APP
84367254 A!84367254=A!
Certain restrictions, precautions and safety procedures apply to your ve\
hicle. Please read your Owner’s Manual for complete instructions. All information contained in this guide is ba\
sed on the latest information available at the time of printing and is subject to change without notice. Copyright \
2019 General Motors. All rights reserved.
We recommend always using ACDelco or genuine GM service parts.