CHEVROLET SUBURBAN 2020 Owner's Guide

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
20 Keys, Doors, and Windows
The DIC displays READY FOR
REMOTE #3, 4, 5 ETC.
4. Place the new transmitter inthe transmitter pocket/insert.
Open the center console
storage area and the storage
tray. The transmitter pocket/
insert is in front of the storage
area next to the center console
storage area between the
driver and front passenger
seats. 5. Press ENGINE START/STOP.
When the transmitter is
learned, the DIC display will
show that it is ready to program
the next transmitter.
6. Remove the transmitter from the transmitter pocket and
press
KorQon the
transmitter.
To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
approximately 12 seconds to
exit programming mode.
7. Return the key back into the transmitter.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately 30 minutes to complete. The vehicle
must be off and all transmitters to
be programmed must be with you.
1. Remove the vehicle key from the transmitter.
2. Insert the vehicle key into the key lock cylinder on the driver
door handle; then turn the key
counterclockwise, to the unlock
position, five times within
10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT.
3. Wait for 10 minutes until the DIC displays PRESS ENGINE
START BUTTON TO LEARN,
then press ENGINE
START/STOP.
The DIC will again display
REMOTE LEARN PENDING,
PLEASE WAIT.
4. Repeat Step 3 two additional times. After the third time all
previously known transmitters
will no longer work with the

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 21
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC should now display
READY FOR REMOTE # 1.
5. Place the new transmitter inthe transmitter pocket/insert.
Open the center console
storage area and the storage
tray. The transmitter pocket/
insert is in front of the storage
area next to the center console
storage area between the
driver and front passenger
seats. 6. Press ENGINE START/STOP.
When the transmitter is
learned, the DIC display will
show that it is ready to program
the next transmitter.
7. Remove the transmitter from the transmitter pocket/insert
and press
KorQon the
transmitter.
To program additional
transmitters, repeat Steps 5–7.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
approximately 12 seconds to
exit programming mode.
8. Return the key back into the transmitter.
Starting the Vehicle with a Low
Transmitter Battery
If the transmitter battery is weak or if
there is interference with the signal,
the DIC may display NO REMOTE
DETECTED or NO REMOTE KEY
WAS DETECTED PLACE KEY IN TRANSMITTER POCKET THEN
START YOUR VEHICLE when
starting the vehicle.
To start the vehicle:
1. Open the center console storage area and the
storage tray.
2. Place the transmitter in the
transmitter pocket/insert.
3. With the vehicle in P (Park) or N (Neutral) press the brake
pedal and ENGINE
START/STOP.
Replace the transmitter battery
as soon as possible.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
22 Keys, Doors, and Windows
Battery Replacement
Replace the battery in the
transmitter soon if the DIC displays
REPLACE BATTERY IN
REMOTE KEY.
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
To replace the battery:
1. Press the button on the side of the RKE transmitter and pull
the key out. Never pull the key
out without pressing the button.
2. With the key removed, insert a
flat, thin object in the center of
the transmitter to separate and
remove the back cover.
3. Lift the battery with a flatobject.
4. Remove the battery.
5. Insert the new battery, positive side toward the back cover.
Replace with a CR2032 or
equivalent battery.
6. Push together the transmitter.
7. Reinsert the key.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 23
Remote Vehicle Start
If equipped with the remote start
feature, the climate control system
will come on when the vehicle is
started remotely depending on the
outside temperature.
The rear defog and heated and
ventilated seats, if equipped, may
also come on. SeeHeated and
Ventilated Front Seats 053 and
Vehicle Personalization 0154.
Laws in some communities may
restrict the use of remote starters.
Check local regulations for any
requirements on remote starting of
vehicles.
Do not use remote start if the
vehicle is low on fuel. The vehicle
may run out of fuel.
The vehicle cannot be remote
started if:
. The key is in the ignition (Key
Access) or the transmitter is in
the vehicle (Keyless Access).
. The hood is not closed. .
There is an emission control
system malfunction and the
malfunction indicator lamp is on.
. The hazard flashers are on.
. Two remote vehicle starts or a
start with an extension have
already been used.
. The vehicle is not in P (Park).
. The vehicle is not off.
The engine will turn off during a
remote vehicle start if:
. The coolant temperature gets
too high.
. The oil pressure gets low.
The RKE transmitter range may be
reduced while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013 or
Vehicle Personalization 0154.
Starting the Engine Using Remote
Start
1. Press and release
Q. 2. Immediately press and hold
/
until the turn signal lamps flash
or for at least four seconds.
When the vehicle starts, the
parking lamps will turn on. The
doors will be locked and the
climate control system may
come on.
The engine will continue to run
for 15 minutes. Repeat
Steps 1 and 2 for a 15-minute
time extension.
Turn the ignition on to operate the
vehicle.
Extending Engine Run Time
The engine run time can be
extended by 15 minutes, for a total
of 30 minutes, if during the first
15 minutes Steps 1 and 2 are
repeated while the engine is still
running. An extension can be
requested, 30 seconds after
starting.
A maximum of two remote starts,
or a single start with an extension,
is allowed between ignition cycles.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
24 Keys, Doors, and Windows
The vehicle's ignition must be
turned on and then back off to use
remote start again.
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the ignition on and then off.
Door Locks
{Warning
Unlocked doors can be
dangerous.
. Passengers, especially
children, can easily open
the doors and fall out of a
moving vehicle. The doors
can be unlocked and
opened while the vehicle is
moving. The chance of
(Continued)
Warning (Continued)
being thrown out of the
vehicle in a crash is
increased if the doors are
not locked. So, all
passengers should wear
seat belts properly and the
doors should be locked
whenever the vehicle is
driven.
. Young children who get into
unlocked vehicles may be
unable to get out. A child
can be overcome by
extreme heat and can suffer
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
. Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening. To lock or unlock the doors from
outside the vehicle:
.
PressQorKon the Remote
Keyless Entry (RKE) transmitter.
. Use the key in the driver door.
To lock or unlock the doors from
inside the vehicle:
. Press
QorKon the power door
lock switch.
. Pushing down the manual lock
knob on the driver door will lock
all doors. Pushing down the
manual lock knob on a
passenger door will lock only
that door.
. Pulling an interior door handle
will unlock the door. Pulling the
door handle again unlatches it.
Keyless Access
If equipped, the RKE transmitter
must be within 1 m (3 ft) of the
liftgate or door being opened. Press
the button on the door handle to
open. See “Keyless Access

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 25
Operation”inRemote Keyless Entry
(RKE) System Operation (Key
Access) 013 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16.
Free-Turning Locks
The door key lock cylinder turns
freely when either the wrong key is
used, or the correct key is not fully
inserted. The free-turning door lock
feature prevents the lock from being
forced open. To reset the lock, turn
it to the vertical position with the
correct key fully inserted. Remove
the key and insert it again. If this
does not reset the lock, turn the key
halfway around in the cylinder and
repeat the reset procedure.
Power Door Locks
PressQorKon the Remote
Keyless Entry (RKE) transmitter.
See Remote Keyless Entry (RKE)
System Operation (Key Access)
0 13 or Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0
16.
Q:Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
This feature delays the locking of
the doors until five seconds after all
doors are closed.
Delayed locking can only be turned
on when the Unlocked Door
Anti-Lockout feature has been
turned off. When
Qis pressed on the power
door lock switch while the door is
open, a chime will sound three
times indicating delayed locking is
active.
The doors will lock automatically
five seconds after all doors are
closed. If a door is reopened before
that time, the five-second timer will
reset when all doors are closed
again.
Press
Qon the door lock switch
again or press
Qon the RKE
transmitter to lock the doors
immediately.
This feature can be programmed.
See “Delayed Door Lock” under
Vehicle Personalization 0154.
Automatic Door Locks
The doors will lock automatically
when all doors are closed, the
ignition is on, and the vehicle is
shifted out of P (Park).
If a vehicle door is unlocked, and
then opened and closed, the doors
will lock either when your foot is

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
26 Keys, Doors, and Windows
removed from the brake or the
vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.Press
Kon the power door lock
switch.
. Shift the transmission into
P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0154.
Lockout Protection
For the Tahoe Police and Tahoe
Special Service Packages, see the
Tahoe Police and Tahoe and
Special Service Packages
Supplement.
Key Access : When locking is
requested with the driver door open
and the key in the ignition, all the
doors will lock and then the driver
door will unlock. This can be manually overridden by
pressing and holding
Qon the
power door lock switch.
Keyless Access : When locking is
requested with the driver door open
and the ignition is on or in ACC/
ACCESSORY, all the doors will lock
and then the driver door will unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is detected and the
number of RKE transmitters inside
has not reduced, the driver door will
unlock and the horn will sound three
times.
This can be manually overridden by
pressing and holding
Qon the
power door lock switch.
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout is
turned on and the vehicle is off, the
driver door is open, and locking is
requested, all the doors will lock and
the driver door will remain open. The Unlocked Door Anti-Lockout
feature can be turned on or off. See
Vehicle Personalization
0154.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
Press{to activate the safety locks
on the rear doors. The indicator light
comes on when activated.
Press
{again to deactivate the
safety locks.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 27
Doors
Liftgate
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate or trunk/hatch open,
or with any objects that pass
through the seal between the
body and the trunk/hatch or
liftgate. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
See Engine Exhaust 0215.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Manual Liftgate
To open the liftgate, pressKon the
power door lock switch or press
K
on the RKE transmitter twice to
unlock all doors. Press the touch
pad (1) on the underside of the
liftgate handle and lift up.
Press the button (2) above the
license plate to open the liftglass,
or press
ctwice quickly on the
RKE transmitter. Do not leave the
liftglass open when raising the
liftgate.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
28 Keys, Doors, and Windows
There will be a delay in the release
of the liftglass if there is an attempt
to open it while the rear wiper is in
motion.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
will cause the liftgate to be
unlatched.
The liftgate can be opened when
locked if the RKE transmitter is
within 1 m (3 ft) of the touch pad.
SeeRemote Keyless Entry (RKE)
System Operation (Key Access)
0 13 or
Remote Keyless Entry (RKE)
System Operation (Keyless Access)
0 16.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Caution
Driving with an open and
unsecured liftgate may result in
damage to the power liftgate
components.
If equipped, the power liftgate
switch is on the overhead console.
The vehicle must be in P (Park).
The modes are:
MAX : Opens to maximum height.
3/4 : Opens to a reduced height that
can be set from 3/4 to fully open.
Use to prevent the liftgate from
opening into overhead obstructions
such as a garage door or
roof-mounted cargo. The liftgate can
be opened manually all the way.
OFF : Opens manually only.
To power open or close the liftgate,
select MAX or 3/4 mode and then:

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 29
.Pressbtwice quickly on the
RKE transmitter until the liftgate
moves.
. Press
8on the overhead
console. The driver door must
be unlocked or locked without
the security armed.
. Press the touch pad on the
underside of the liftgate handle
after unlocking all doors.
If equipped with Keyless Access,
a locked vehicle can be opened
if the RKE transmitter is within
1 m (3 ft) of the touch pad.
.Presslon the bottom edge of
the liftgate next to the latch to
close.
Press any liftgate button, the touch
pad, or
bon the RKE transmitter
while the liftgate is moving to stop it.
Pressing any liftgate button or
pressing
btwice quickly on the
RKE transmitter restarts the
operation in the reverse direction.
Pressing the touch pad on the
liftgate handle will restart the
motion, but only in the opening
direction.
Caution
Manually forcing the liftgate to
open or close during a power
cycle can damage the vehicle.
Allow the power cycle to
complete.
The power liftgate may be
temporarily disabled in extremely
low temperatures, or after repeated
power cycling over a short period of time. If this occurs, the liftgate can
still be operated manually. Select
OFF on the liftgate switch.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue
to completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
Driver Information Center (DIC)
messages and make sure the
liftgate is closed and latched before
driving.
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. Remove any excess weight.
A repetitive chime will sound while
the falling liftgate detection feature
is operating. If the liftgate continues
to automatically close after opening,
see your dealer for service before
using the power liftgate.