light CHEVROLET SUBURBAN 2020 Owner's Manual

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 44
Storage . . . . . . . . . . . . . . . . . . . . . . . 110
Instruments and Controls . . . . . . 115
Lighting . . . . . . . . . . . . . . . . . . . . . . . 167
Infotainment System . . . . . . . . . . 177
Climate Controls . . . . . . . . . . . . . . 178
Driving and Operating . . . . . . . . . 186
Vehicle Care . . . . . . . . . . . . . . . . . . 283
Service and Maintenance . . . . . 381
Technical Data . . . . . . . . . . . . . . . . 396
Customer Information . . . . . . . . . 400
Reporting Safety Defects . . . . . . 410
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 414
Connected Services . . . . . . . . . . . 422
Index . . . . . . . . . . . . . . . . . . . . 425

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Introduction 3
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
6 Introduction
1.Air Vents 0183.
2. Head-Up Display (HUD) 0150
(If Equipped).
3.
gTraction Control/Electronic
Stability Control 0229.
jPower Assist Steps 032 (If
Equipped).
XPark Assist Button (If
Equipped). See Assistance
Systems for Parking or Backing
0 244.
ALane Keep Assist (LKA)
0 254 (If Equipped).
0Pedal Adjust Switch (If
Equipped). See Adjustable
Throttle and Brake Pedal
0 204.
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 171.
Windshield Wiper/Washer
0 117.
5. Favorite Switches (Out of View). See Steering Wheel
Controls 0117. Volume Switches (Out of View).
See
Steering Wheel Controls
0 117.
6. Instrument Cluster 0127.
7. Hazard Warning Flashers
0171.
8. Shift Lever. See Automatic
Transmission 0216.
Tow/Haul Selector Button. See
Tow/Haul Mode 0221.
Range Selection Mode (If
Equipped). See Manual Mode
0 219.
9. Light Sensor. See Automatic
Headlamp System 0170.
10. Infotainment 0177.
11. Dual Automatic Climate Control
System 0178.
12. Heated and Ventilated Front
Seats 053 (If Equipped).
13. USB Ports (If Equipped). See infotainment manual.
14. Power Outlets 0121 (If
Equipped). 15. 110/120-Volt Power Outlet (If
Equipped). See Power Outlets
0 121.
16. Rear Climate Control Buttons. SeeDual Automatic Climate
Control System 0178.
17. Engine START/STOP Button. SeeIgnition Positions (Keyless
Access) 0205 or
Ignition Positions (Key Access)
0 207.
18. Steering Wheel Controls 0117.
19. Hood Release. See Hood
0 286.
20. Horn 0117.
21. Steering Wheel Adjustment
0116.
22. Cruise Control 0232.
Adaptive Cruise Control 0235
(If Equipped).
Forward Collision Alert (FCA)
System 0248 (If Equipped).
Heated Steering Wheel 0117
(If Equipped).
23. Parking Brake 0228.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Introduction 7
24. Trailer Brake Control Panel (IfEquipped). See Towing
Equipment 0272.
25. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0137.
26. Four-Wheel Drive 0222 (If
Equipped).
27. Exterior Lamp Controls 0167.
Fog Lamps 0172 (If
Equipped).
28. Instrument Panel Illumination
Control 0173.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 11
Warning (Continued)
children or others could be caught
in the path of a closing window.
Do not leave children in a vehicle
with the ignition key or an RKE
transmitter.
{Warning
If the key is unintentionally
rotated while the vehicle is
running, the ignition could be(Continued)
Warning (Continued)
moved out of the RUN position.
This could be caused by heavy
items hanging from the key ring,
or by large or long items attached
to the key ring that could be
contacted by the driver or
steering wheel. If the ignition
moves out of the RUN position,
the engine will shut off, braking
and steering power assist may be
impacted, and airbags may not
deploy. To reduce the risk of
unintentional rotation of the
ignition key, do not change the
way the ignition key and Remote
Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and
RKE transmitter, if equipped, are
designed to work together as a
system to reduce the risk of
unintentionally moving the key out
of the RUN position. The ignition
key has a small hole to allow attachment of the provided key ring.
It is important that any replacement
ignition keys have a small hole. See
your dealer if a replacement key is
required.
The combination and size of the
rings that came with your keys were
specifically selected for your
vehicle. The rings are connected to
the key like two links of a chain to
reduce the risk of unintentionally
moving the key out of the RUN
position. Do not add any additional
items to the ring attached to the
ignition key. Attach additional items
only to the second ring, and limit
added items to a few essential keys
or small, light items no larger than
an RKE transmitter.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
12 Keys, Doors, and Windows
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key can be used for the ignition,
and all locks.
If equipped with memory seats,
keys 1 and 2 are linked to seating
positions of memory 1 or 2. See
Memory Seats050.
Programming Keys to the
Vehicle
For the Tahoe Police and Tahoe
Special Service Packages, see the
Tahoe Police and Tahoe and
Special Service Packages
Supplement.
Follow these procedures to program
up to eight keys to the vehicle.
Programming with Two
Recognized Keys
To program a new key: 1. Insert the original, already
programmed key in the ignition
and turn the ignition on without
starting the engine.
2. Turn the ignition off and remove the key.
3. Quickly, within five seconds, insert the second original
already programmed key in the
ignition and turn the ignition on
without starting the engine.
4. Turn the ignition off and remove the key.
5. Insert the new key to be programmed, and within
five seconds, turn the ignition
on without starting the engine.
The security light will turn off
once the key has been
programmed.
6. Repeat Steps 1–5 if additional keys are to be programmed.
If a key is lost or damaged, see your
dealer to have a new key made.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Keys, Doors, and Windows 13
Programming without Two
Recognized Keys
Program a new key to the vehicle
when a recognized key is not
available. Canadian regulations
require that Canadian owners see
their dealer.
If two currently recognized keys are
not available, follow this procedure
to program the first key.
This procedure will take
approximately 30 minutes to
complete for the first key. The
vehicle must be off and all of the
keys must be with you.1. Insert the new vehicle key into the ignition.
2. Turn the ignition on without starting the engine. The
security light will come on.
3. Wait 10 minutes until the security light turns off.
4. Turn the ignition off.
5. Repeat Steps 2–4 two more times. After the third time, turn
the ignition on; the key is learned and all previously
known keys will no longer work
with the vehicle.
6. To learn the second key, turn the ignition off and insert the
second key to be learned and
turn the ignition on without
starting the engine.
After two keys are learned, the
remaining keys can be learned by
following the procedure in
“Programming with Two Recognized
Keys (Key Vehicles Only).”
See your dealer if a replacement
key or additional key is needed.
If locked out of the vehicle, see
Roadside Assistance Program
0 404.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0414.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 410. If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
.
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
(Key Access)
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 013.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
26 Keys, Doors, and Windows
removed from the brake or the
vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.Press
Kon the power door lock
switch.
. Shift the transmission into
P (Park).
Automatic door locking cannot be
disabled. Automatic door unlocking
can be programmed. See Vehicle
Personalization 0154.
Lockout Protection
For the Tahoe Police and Tahoe
Special Service Packages, see the
Tahoe Police and Tahoe and
Special Service Packages
Supplement.
Key Access : When locking is
requested with the driver door open
and the key in the ignition, all the
doors will lock and then the driver
door will unlock. This can be manually overridden by
pressing and holding
Qon the
power door lock switch.
Keyless Access : When locking is
requested with the driver door open
and the ignition is on or in ACC/
ACCESSORY, all the doors will lock
and then the driver door will unlock.
If the vehicle is off and locking is
requested while a door is open,
when all doors are closed the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is detected and the
number of RKE transmitters inside
has not reduced, the driver door will
unlock and the horn will sound three
times.
This can be manually overridden by
pressing and holding
Qon the
power door lock switch.
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout is
turned on and the vehicle is off, the
driver door is open, and locking is
requested, all the doors will lock and
the driver door will remain open. The Unlocked Door Anti-Lockout
feature can be turned on or off. See
Vehicle Personalization
0154.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
Press{to activate the safety locks
on the rear doors. The indicator light
comes on when activated.
Press
{again to deactivate the
safety locks.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
30 Keys, Doors, and Windows
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activate
the falling liftgate detection feature.
Allow the liftgate to complete its
operation and wait a few seconds
before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate. This will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents theliftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against a
sensor, the liftgate will reverse
direction and stop at a partially open
position. The liftgate will remain
open until it is activated again or
closed manually.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate button. Manually
adjust the liftgate position if
needed.
3. Press and hold
lon the
bottom edge of the liftgate next
to the latch on the outside of
the liftgate until the turn signals flash and a beep sounds. This
indicates the setting has been
recorded.
The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
Manual Operation
Select OFF to manually operate the
liftgate. See “Manual Liftgate” at the
beginning of this section.
Caution
Attempting to move the liftgate
too quickly and with excessive
force may result in damage to the
vehicle.
Operate the liftgate manually with a
smooth motion and moderate
speed. The system includes a
feature which limits the manual
closing speed to protect the
components.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
32 Keys, Doors, and Windows
liftgate by another method or
start the vehicle. The feature will
be re-enabled.
When closing the liftgate using this
feature, there will be a short delay.
The rear lights will flash and a
chime will sound. Step away from
the liftgate before it starts moving.
Power Assist Steps
{Warning
To avoid personal injury or
property damage, before entering
or exiting the vehicle, be sure the
power assist step is fully
extended. Do not step on the
power assist step while it is
moving. Never place hands or
other body parts between the
extended power assist step and
the vehicle.
If equipped, the power assist steps
will deploy when the door is opened
and automatically retract
three seconds after the door is closed. The power assist steps will
retract immediately if the vehicle
starts moving.
Disable the power assist steps
before jacking or placing any object
under the vehicle. Too much ice
buildup may prevent deployment of
the power assist steps. Check the
step position before exiting the
vehicle. If this happens, disable the
power assist steps, clear the ice,
then enable the assist steps and
confirm normal function prior to use.
Keep hands, children, pets, objects,
and clothing clear of the power
assist steps when in motion. The
steps will reverse direction if they
encounter an obstruction when
opening or closing. Remove the
obstruction, then open and close the
door on the same side to complete
the motion of the assist steps. If the
obstruction is not cleared, the assist
steps remain extended while driving.
To extend both power assist steps
for cleaning, press
jwhile the
vehicle is in P (Park) or N (Neutral).
Press
jagain to retract them.
The DIC will display a message.
Enable/Disable
Press and hold
jfor four seconds
to lock and disable the power assist
steps. Press and hold
jfor
four seconds again to enable them.
The DIC will display a message.